Aravinda Vemuri

Cell # +91-9885057439 Email: aravinda.sammeta16@gmail.com

Objective A position to constantly learn, contribute and grow along with organization utilizing my skills, which will lead to a lasting relationship in the organization. Brief Exposure Handful of experience in HR/Administration Demonstrated success in analyzing client needs Experience of working in fast-paced environment Delivered extensive customer service

Strengths Good Team player, can work collaboratively with others to achieve group goals and work together to accomplish business results Accurate, professional nature, self initiator with the ability to handle tasks, prioritize tasks and meet deadlines with minimal supervisory support Familiarity with Complex, customer-facing systems, relational databases, and web-related technologies

Experience Employer Varsun e Technologies KishoreSoft Solutions CitiGroup Global Services Reliance Infocomm Educationl Bachelor's of commerce MBA-HR (Pursuing) Level Administrative HR Administrative cum HR Customer Assistance Exe. CSR Duration Oct'10 to till date Sep'08 to sep'10 Jun'05 to Jul'07 Sep'04 to Apr' 05

Computer Skills Operating systems: Windows 9x/XP/2000 Packages: MS-Office Suite ERP : SAP HR

Aravinda Vemuri

Cell # +91-9885057439 Email: aravinda.sammeta16@gmail.com

1. Administrator cum HR in Varsun e Technologies, Hyderabad (October '10 to till date)

To maintain and develop HR policies, ensuring compliance and to contribute the development of corporate HR policies. To ensure timely recruitment of required level / quality of Management staff, other business lines staff, in order to meet business needs, focusing on Employee Retention and key Employee Identification initiatives.

Prepare information and input for the salary budgets. Ensure appropriate communication at all staff levels. To recommend and ensure implementation of Strategic directions for people development within the organization.

a)
b)

Oversee the central HR Administration: Employee offer letters Salary letters and employment contracts. Approve updated organizational charts on a monthly basis and Complete/accurate personnel records.

c)
maintain

d)

Responsible for overall centralized HR admin function Counseling and Guidance cell provide support to Employees in case of disciplinary issues. Preparing payrolls & taxes of company employees. Responding to client emails with solution for query.

Aravinda Vemuri

Cell # +91-9885057439 Email: aravinda.sammeta16@gmail.com

2. Administrator cum HR in KishoreSoft Solutions, Hyderabad (September '08 to Jul'10) To maintain and develop HR policies, ensuring compliance and to contribute the development of corporate HR policies. To ensure timely recruitment of required level / quality of Management staff, other business lines staff, in order to meet business needs, focusing on Employee Retention and key Employee Identification initiatives.

Prepare

information

and input for the to

salary

budgets.

Ensure the

compliance

approved salary budget; give focus on pay for performance and salary benchmarks where available. Ensure adherence to corporate guideline on salary adjustments and promotions. Coordinate increments and promotions of all staff. Ensure appropriate communication at all staff levels. To facilitate / support the development of the Team members To recommend and ensure implementation of Strategic directions for people development within the organization. a) Oversee the central HR Administration b) Employee offer letters c) Salary letters and employment contracts. d) Approve updated organizational charts on a monthly basis and maintain e) Complete/accurate personnel records. Responsible for overall centralized HR admin function Counseling and Guidance cell - provide support to Managers in case of disciplinary issues. Preparing payrolls & taxes of company employees.

Aravinda Vemuri

Cell # +91-9885057439 Email: aravinda.sammeta16@gmail.com

Responding to client emails with solution for query. Data analysis and reports preparation for management review. Develop and maintain documentation, utilizing advanced knowledge of Microsoft Office Suite.

3. Customer Assistance Officer in CitiGroup Global Services (Credit cards division), Hyderabad. (June05 to July07) Prompt and polite response to all customer queries Solved cross functional customer issues related to issue like collections and fraud. Reminding customers about credit card payments via telephone Supported compliance with CitiGroup's standard security procedures, operating procedures & processes to meet client requirements & SLAs Strike with positive and cooperative tone with customers and coworkers Maintaining daily logs of all incoming and outgoing calls of team Awarded for an outstanding performance in my portfolio. Appreciation from Zonal Head for exceeding the targets consistently. Consistent performance despite facing odd situations. Achievements

4. Care Executive in Reliance Infocomm, Hyderabad (Sep04 to April 05) Provide effective and timely resolution of customer inquiries. Providing efficient and courteous service to customers. Strive for one-call resolution of customer issues. Answered calls from current and prospective customers.

Personal Details Husband's name: Venkata Phani kiran Vemuri Date of Birth: 16th of October, 1982 Sex: Female

Aravinda Vemuri
Marital Status: Married

Cell # +91-9885057439 Email: aravinda.sammeta16@gmail.com

Languages Known: English, Hindi and Telugu. Interests: Music, Chatting and Movies

ARAVINDA VEMURI