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T.N.

Rao college of Management Study, Rajkot

A Summer Internship Project Report AT FALCON PUMPS PVT.LTD.

ON PRODUCT QUALITY & SERVICES Submitted By: Manish Keshavajibhai Vadodariya Enrolment No:-107840592056 Academic Year:- 2010-12 T.N.RAO COLLEGE OF MANAGEMENT STUDIES, RAJKOT. Guided BY:Assistant Professor Kinjal Chandarana SUBMITTED TO Gujarat Technological University, Ahmadabad. In Partial Fulfilment of M.B.A

T.N.Rao college of Management Study, Rajkot

PREFACE
Knowledge is the ocean that cannot be fathomed the deeper you go, the more you see its unbounded profundity. Change in occurring at an accelerated rate. In todays competitive age, practical knowledge is more significant theoretical knowledge. Today practical training and knowledge is role to play very important in every discipline. As a management student, I have got opportunity for practical training. Summer internship training is the part of M.B.A. study. During the training, student learns a lot which is not given in the class-room. The industrial training at FALCON PUMPS PVT. LTD. provided to golden opportunity for me to enrich my knowledge by comparing the theoretical knowledge with managerial knowledge. Through which I understood of practical training. All they require relevant information has been obtained from the company. The calculation and analysis of various has been made on the basis of the discussion with executives of the company. This exercise has helped me to:Build understanding about the working of organization. Develop familiarity with analytical techniques helpful in financial decision making. Apply theoretical concepts to solve problems into practice and relate theory to practice. Learn working with people from all walks of life.

THANK YOU

T.N.Rao college of Management Study, Rajkot

ACKNOWLEDGEMENT
No serious and lasting achievements of success, one can ever achieve without The help of friendly guidance and co-operation of people involved in it. It gives me a great pleasure and deep satisfaction in presenting of my project Work with the gratitude towards Mr. Dhiraj Suvagiya (MD) & Mr. Rahul dhami (HOD - HR) and whole staff of FALCON PUMPS PVT. LTD. arranged in order to gain The practical knowledge. The success of any project is never limited to the individuals undertaking the Project. It is co-operative effort of the people around an individual the spell success. For All effort, behind this successful project, I am highly intended to describe personalities Without whom this project would not ever be completed. I find no words to express my Gratitude towards those who were constantly involved with me through my work. First and for most, I am thankful to Mr. LALIT CHANDE the HOD of M.B.A Department of T.N.RAO COLLEGE OF MANAGEMENT STUDIES for providing an Opportunity to prepare a project at FALCON PUMPS PVT. LTD. And also extremely Thankful to my Project Guide Lect. Kinjal Chandarana for his precious guidance Regarding the preparation of the project report. I am also thankful to the other faculty members of the T.N.RAO COLLEGE OF MANAGEMENT STUDIES for extending their valuable support for this project.

Date............................ Place........................... Sign.

T.N.Rao college of Management Study, Rajkot

Declaration
I, student of T.N. Rao College, MBA. , hereby declare that the project work Presented in this report is my own work and has been carried out under supervision and Guidance of Assi. Prof. Kinjal Chandarana. The work has not been submitted previously to Any other institution or university for an examination.

Date: Place: Rajkot

___________________ Signature

T.N.Rao college of Management Study, Rajkot

T.N.Rao college of Management Study, Rajkot

T.N.Rao college of Management Study, Rajkot

EXECUTIVE SUMMARY

Falcon Pumps Pvt. Ltd. is the pioneer in Submersible Products. The company is one of the oldest companies, which has reached great heights & is still progressing. Falcon can be considered a Multi Product house as they have a wide variety of products all under one roof. To have clear customer Focus, Business operations of the company are strategically divided into different Business Groups. With the recent Boom in the Industrial Sector the company is all set to achieve tremendous progress. The report presents a detail idea of majority of Falcon Products & their working. Also the method of Functioning of the company right from the receipt of the Enquiry to the Execution part is well explained. The commercial side of Business is also explained. This project on Product quality and services is mainly focusing on the Evaluation of Falcon Products and quality of product and provides services to customer, Finding the problems of pump set and provide services to customer. The project includes a survey of about 30 Customers of falcon Pumps Company. The Dealers also gave opinion about product quality and services. Questionnaire has been filled by personal interview and telephonic interview.

T.N.Rao college of Management Study, Rajkot

INDEX
SR.No. 1 Particular Company Information
1.) Company Overview: 2.) Company Growth and Development;3.) General Information About Company Like:4.) Past Performance and Current Scenario

Page No. 09
11 14 15 21

Functional Analysis
1.) Production Department 2.) Marketing Department 3.) Finance Department 4.) Human Resource Department

22
24 35 46 56

3 -4 5

Research Bibliography Annexure

69 84 86

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T.N.Rao college of Management Study, Rajkot

INDEX Sr. No.


1.)

Particular
Company Overview A.) History of The Company B.) Contribution of The Company in Economy

Page No.
11 12 13 14 15 21

2.) 3.) 4.)

Company Growth And Development General Information About Company Past performance and Current Scenario

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History of the Company


Falcon Pumps Pvt. Ltd., is a leading manufacturer of world-class pumping solutions providing technically most advanced, excellent energy efficient and lifelong durable pumping equipments across the globe. Falcon a value driven organization based on the strong foundations of Reliability, Innovation and Pioneering technology working towards the ultimate core focus of maximizing highly delighted customers worldwide. We claim ours is the best price leader and most competitive in all the performance parameters in submersible pump segments. We highly committed towards our basic foundation parameters. Best price leadership through offering value for money product range. Highest level of customer delight through deliver cent percent error free products Highest competitive quality products through continuous innovation and research We equally focused towards our strong base values of reliability, innovation and pioneering technology. Our prime objective is to become globally most preferred manufacturer and supplier of all kind of pumping equipments and its solutions. Established in 1994, FALCON PUMPS PVT LTD is the renowned, admired and a competent name amongst the Indian submersible pump industry. The enormously expanded horizons and the outstanding achievements within the short span of mere 16 years only; expresses a great story of its radiant success created such milestones and standards in the industry. Falcons Managing Director Mr. Dhiraj Suvagiya has got honour to get Udyog Bharati Award & Udyog Ratna Award from Government of India due to all the achievement of the company and Continuous research in the technique of the PUMPS.

THE MEANING OF FALCO


F Famous in all over INDIA Advance in Technology Longer Durable Life Conscious for Quality Obedient Servant No Problem in Low Voltage A L C O N

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Contribution of Industry in the economy


The company certified with ISO 9001-2008, manufacturing nearly 1500 + models with in house most advanced, highly sophisticated manufacturing unit having capacity of 200,000 units annually with more than 500 dedicated manpower and spread over 100,000 sq ft area. We have thorough distribution network in almost entire India with more than1250 trade partners and we exports more than 20 countries worldwide.

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Company Growth and development

In short, with observing following graph we measure falcon:Falcon was started in 1994 at that time produce only Submersible Pumps & Motors. At that time it produces 50 Submersible Pumps & 70 Motors per day. In very small time falcon create good prestige in the market. In the recent falcon has launched a quite new range of the Heavy Type Motors and the Pumps. The production & marketing of Pumps has been started on 19th April 2004 with almost 3 models. In the growth of the company huge support by strong marketing network has already conquered the national & international market. In the beginning of the year 2005 company launch Submersible Pumps energy saver in different models. In between only 5 year falcon expanded the company. Company was developed model 1309 in during year up to 2009. And They have developed model 1341 in during the year 2010. Falcon Pumps Company also develop in No .of Worker, Factory area, production quality and Marketing area. In Future Falcon Pumps will maintaining customer satisfaction , product quality. Every day company growth is try to more expanding and Company achieving target about No. of developed model , worker, factory area, production quality and maintain market area in 2012,2014 and 2016

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General Information About Company

Company Name:Registered Office Address:Plant Address:Type of Business:Year of Incorporation:Accounting Year:No. of Employee:Forms of Organisation:Name of The Bankers:-

FALCON PUMPS PVT.LTD. Survey No.39/4,B/h-Hotel Krishna park, Gondal Road,NH-8B,Vavdi Industrial area, Rajkot-360004. As Above Manufacture 28th October,1994 April 1,every year to March 31,every year 500 1000 people Private limited company

Bank of Baroda, State Bank of India, Corporate Bank, H.D.F.C. bank

Auditors:E-mail Address:Web-site:Working Shift:-

RPC & Co. info@falconpumps.in www.falconpumps.in First shift Second shift General shift Break time Holiday - 08:00am to 04:00pm - 04:00pm to 12:00am - 09:00am to 07:00pm - 1 hrs (middle) - Wednesday

Name of The Top Level Person:-

Managing Director- Mr. Dhiraj Suvagiya Vice Chairman - Mr. Kamalnayan Sojitra

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Objective of the units:Save Electrical Energy & to Serving Nation though Pumps

SLOGAN
SAVE ELECTRICITY, SAVE THE NATION

SAVE ENERGY, GREEN THE WORD Corporate Vision & Mission =>Vision:To become globally most preferred supplier of energy efficient Pumping Equipments. To be recognize as a technical leader in the world Submersible pump industry.

=>Mission:To achieve a rank among top 3 Indian submersible pump Manufacturers by 2012 to be a NO.1 company providing entire range of Submersible pumping solution in India by 2015 especially having Superior technology products with highest variant in models at highly Competitive pricing. Expanding the current distribution network worldwide by Appointing direct countrywide channel partners in SAARC, Middle East, Gulf, Asian, European, North & South American, and African countries. We also committed rise direct exports up to 60 countries worldwide by 2011. To become a most preferred employer within the segment.

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Name of product:(1) 3 (75mm) Submersible Pump:


Performance Curve - K-3 Model - K-4 Model Range:- 53 to 316 feet Product Specification - Working condition for head range 53 feet to 316 feet - Flow range up to 4 M3/Hour (65 Lpm)

(2)

3(75mm) Submersible Motor:Product Specification Available in single phase 0.5 HP to 1.5 HP (0.37 Kw to 1.1 Kw)

(3)

4(100 mm) Submersible pump


Performance - F2 Model

&

- P5 Model

Product Specification Working condition for head range 75 feet to 1198

feet (Up to 363 Mtrs)

Flow range up to 32.4 M3/Hour (540 Lpm)

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(4)

4(100mm) Submersible Motor:Product Specification

Available in Single Phase 0.5 HP to 3.0 HP (0.37

Kw to 2.2 Kw)

Available in Three Phase 1.0 HP to 5.0 HP (0.75

Kw to 3.7 Kw)

(5)

5(130mm) Submersible Pump:Product Specification Working condition for head range 80 feet to 1278feet (up to 385 Mtrs) Flow range up to 27 M3/Hour (450 LPM)

(6)

5(130mm) Submersible Motor:Product Specification

Three Phase 3.0 HP to 10.0 HP (2.2 Kw to 7.4 Kw)

(7)

6 (150mm) Submersible Pump:Performance - FMC250 Model -FMS250 Model -DRS200 Model - FRC125 Model - SM80 Model Product Specification -Working condition for head Range 80 to 1500 (up to 450 Meters) - Flow Range up to 80 M3/Hour

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(8)

6(150mm) submersible Motor:Product Specification

Available in single phase 3.0 HP to 5.0 HP (2.2 Kw to 3.7 Kw)

Three Phase 3.0 Hp to 30 Hp (2.2 Kw to 22 Kw)

(9)

8 (200mm) Submersible Pump:Performance - FMS750 Model - FMC500 Model - MRS500 Model - FRS/FRC 400 Model Product Specification -Working condition for head Range 90 feet to 1237 feet (up to 375 meters) - Flow Range Up to 144

(10) 8 (200mm ) Submersible Motor:Product Specification Available in Three phase 15 HP to 75 HP (11 Kw to 55 Kw)

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(11) Domestic Horizontal Pump:Product Specification


Available in Single Phase 0.5 HP to 3.0 HP Available in Three Phase 1.0 HP to 3.0 HP Head Range 60 to 110 feet. Flow Range 18 M3/Hour (300 LPM)

(12) Domestic Vertical open well pump:Product Specification


Available in Single Phase Three Phase 1.0 HP to 3.0 HP ( Head Range 80 to 240 feet. (Up to 72 Mtrs) Flow Range 24 M3/Hour (400 LPM)

Major Market of Product:North America South America Central America Eastern Europe Northern Europe western Europe Southern Europe Southeast Asia Eastern Asia Africa Oceania Mid East

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Past performance and current scenario Progress Parameters


No. Of Developed Model Workers Factory Area Product Quality Market Area 245 80000 5500 All India +Export 315 115000 7000 All India+ Export

2009
1309

2010
1341

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Index
Sr. No. 1.) 2.) 3.) 4.) Particular Production Department Marketing Department Finance Department Human Resource Department Page No. 24 35 46 56

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INDEX
Sr. No. A. B. C. D. E. Introduction Production Department Structure Product Process Plant Layout Quality Management Particular Page No. 26 27 28 32 33

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Introduction
It is the process of planning, organizing, directing and controlling the activities of the production function This product nature is both tangible & intangible. This product Can be produced to inventory for off the shelf availability and services Availability achieved by keeping the productive system open for services For product -Minimum contact with ultimate consumer and For services-High contact with clients or customers For product - Demand on system variable on weekly, monthly and seasonal basis For services- Demand commonly variable on hourly, daily and weekly basis

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Production Department Structure:Production Manager

Inward

QC

Testin g/colo ur

Store

Despatch

Winding

Press

Pump

Motor Assemb

Assi. Officer Jr. Officer Sr. Officer Assi. Clerk Jr. Clerk

Manager Sr. Exec. Assi. / Jr.Exec. Sr. Supervisor Assi. Supervisor Jr. Supervisor

Sr. Exec. Assi. Exec. Jr.Exec. Sr. Engineer Assi. Engineer Jr. Engineer

Sr. Exec. Assi.Exec. Jr. Exec. Sr. Clerk Assi.Clerk Jr. Clerk

Sr. Supervisor Assi. Supervisor Jr. Supervisor

Sr. Engineer Assi. Engineer Jr. Engineer Leath operator

Sr. Engineer Sr. Clerk Assi. Clerk Jr. Clerk Assi. Engineer Jr. Engineer Press operator

Sr. Engineer Assi. Engineer Jr. Engineer Leath operator ITI/Turner

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Product process
There are certain two processes in the organisation as under: a.) Inward process & b.) Outward process b.) Outward process

a.) Inward process:-

Motor Process:1) Raw Material 2) Check and verify 3) Inventory Dept. 4) Press Dept. 5) Winding Dept. 6) Punching 7) Fitting 8) Testing & Colour 9) Packaging 10) Despatch Product

1.) Raw Material 2.) Check & Verify 3.) Inventory Department 4.) Press Department 5.) Outward Raw Material from Organisation

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a.) Inward Process of Motor:This Process is main process of this Product in the organisation as under: 1.) Raw Material enter In to the organisation:e.g.:- Casting, Forging Parts, Machined Component and Sub Assembly , S.S.Pipe , C.I.Part , Nut & Bolts , Thrust Bearing

2.) Check and verify Raw material by quality Control Department

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3.) Inventory Department have maintained Inventory to make pump, motor and submersible pump etc.

4.) Press Department Everybody to set and press rotor in inner side of body and press slide of copper on rotor

5.) Winding Department 15 pumps winding same time by the expert worker.

6.) Punching Department

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7.) Fitting Every motor is prepared by the winding, punching then the motor go to fitting.

8.) After this process then & then Every motor to check & verify and to measure performance of motors as like capacity, loading, horsepower with ISI approved. Then the motor go to colour department 9.) Packaging:Falcon pumps Pvt. Ltd. packed it into wooden boxes and on wooden boxes. They write a brand name, party cash no., party shipping name from whose send and receiving and both the country name etc. are written on wooden boxes. 10.) Despatch product:In the last process of despatch of pump set depends on order based and marketing, advertising throughout despatch pump.

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Plant Layout
Plant layout is overall arrangement of the production processes, store-room, tool room and material handling equipment, racks and sub stores, employee services and all other accessories required for facilitating the production in the factory

Factory Area:Factory Area is developed in every year increase in the Company. Company started Development in 216 sq.ft. In 1995. Now company total area Covered 115000 sq.ft. In 2010. And Company will covering Total Area of layout 150000 sq.ft. In 2016. In Factory plant layout is divided in two parts as like office area and Plant Area. Plant area is covered large area compare the office area.

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Quality Management
The totality of features and characteristics of a product or service that bears on its ability to satisfy given needs and maintain to product.

Quality from Consumers perspective:Consumers Requirement more qualified product and to held feature, reliability, durable etc.

The quality of Design:Raw Material Grade Process Testing Packaging Despatch

Company require raw material as per ISI

For Motor:S.S.304\S.S.202 C.I.F.G.200 S.S.304 /410 Teflon /Carbon EC Grade For Pump:Investment Costing S.S.304 LTB-2 & LTB-4 S.S.410/431

Diminution Store Process Quality Production Quality

Comput erised test by expert engineer

Pack in wooden box, to write brand name, model name etc.

As per Lead time and effective marketin g and Strong dealers

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Dimension of Product Quality:There are determines some dimension of product quality of pumps.

Performance:To ensure satisfactory performance of Falcon Pumps it is very important to hose the right pump model. As a sample of Falcon Pumps performed as under:

Product: - DRS-100 Duty point:-116 & Pump efficiency:- 54% Efficiency: - 36.5% Efficiency:-50.40%

Declared by approved I.S.I.:-2.8 lps. & Observed; - 3.12 lps Reliability:&

A falcon pump gives surety and warrantee and guarantee for the period of 1 year to 2 year.

Features;Company used ISI material as like 304-ss, other SS grade Material, boosting size-H.7 FF, Body turning with CNC Machines

Durability:A falcon pump is maintained to long time And Generally pumps Running 15 to 20 years without any problem.

Aesthetics:To design with still body.

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INDEX
Sr. No. A. B. C. D. E. F. G. H. Introduction Promotion Mix Prising Decision Managing Distribution Advertising Sales Promotion STP Market research process Particular Page No. 37 38 39 41 42 43 44 45

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Introduction
Marketing is Falcon pumps pvt.ltds Function and a set of processes for creating ,Communicating and delivering value to customers and for managing customer Relationships in way that benefit the company and its stakeholders. Marketing is meeting or exceeding customer needs profitably In the early years there was less competition and FALCON PUMPS PVT.LTD. Used to have the more market share and so the marketing was not like that of Today. They just concentrated on the production of the product without any innovation. They spend less on advertising and promotion. They have dealers in selected cities only. Later on many competitors entered the market which made the company to revise their Marketing strategy. Today as there is competition in each and every area, so company takes any Decision after taking competitors into Consideration Company is trying to produce More And more innovative designed and high competitors. Now FALCON PUMPS PVT. LTD. Concentrates on consumer Satisfaction and Consider it as their prior motive. They are spending much on Advertising, sales Promotion, etc. They also provide after sales service to their customers and try to maintain them.

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Product Mix INTRODUCTION


A product is a bundle of a physical service and symbolic particulars to Yield satisfaction of the buyer. -Philip Kotler

Product mix is the set of all product line and items that a particular seller offers for the sale to buyers. It needs not consisted related products. It consists of products line which has certain depth, width, length and depends upon member of product group. Production consistency of product mix refers to the question whether or not the product has production affinity. Good products are keys market success. The ingredients of product mix provides for defining the companys product strategy. The company can expand business in four ways. It can add new product line. It can long than each product line. It can add more product variables to each product finally company can peruse more product line consistency or less.

TYPES OF PRODUCTS
Falcon pumps Pvt. Ltd. is producing all types of water pumps their product mix is different types of centrifugal cold water pump & different types of pumps. Today FALCON has a wide range of product for satisfied customer to choose from which is as follows V3 suitable for 4bore well from 0.5 HP to 1.25HP (Economy model) V4 suitable for 4bore wellfrom 0.5 HP to 5.00HP V5 suitable for 5bore wellfrom 3.0 HP to 5.00HP V6 suitable for 6bore wellfrom 3.0 HP to 7.50 HP V8 suitable for 8bore well-from 10.0HP to 80.0HP OPEN WELL PUMPS from 0.5 HP to 15.5 HP These all pump sets or main products of FALCON

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Pricing Decision

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Select the Price Objective:Price Objective is many factors to consider both Short term and Long term as like - Survival - Maximized current profit & - Maximized market share - Maximized market skimming - Product-quality leadership

Determine Demand:It is based on Customer order. -Price Sensitivity is related to change in competitive market -Estimated demand curve -Price Elasticity of demand is estimated 0.75%

There will be depends on Estimated Cost decided by falcon R & D department To Analyze Competitor price mix To Select Pricing Methods is cost plus price method To Select Final Price with 11,63% of sales in 2010

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Managing Distribution Total sales Network

Domestic and International


Falcon Pumps Pvt. Ltd. had started export their product in 2004. Company also try to cover major Domestic Market as well as International Market.
Domestic Market Gujarat Maharashtra Rajasthan M.P. U.P ETC International Market North & south America Eastern Asia & Europe Africa Oceania Western Europe

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Advertising Objective
Advertising is a tool, which helps to increase sales of product. It is a form of mass communication. Advertising can be defined as a paid form because the advertiser has to pay for space or time in which his advertisement appears. The importance of advertising can be understood from this one sentence. Nothing except the mint can make money without advertising. Advertising decision is very crucial decision because it may effect and reflect the whole marketing strategy. Advertising is one of the most important tools in promotion mix that a company can use to promote its product for the new product to introduce in to the market, advertising is very important. Advertising is one the common tools that companies use to direct persuasive communication to target buyers the public. Advertising may be defined as Any paid form of personal presentation and promotion of ideas, good or services by an identified sponsor.

Media Selection:Magazine for industrial goods News paper for commercial goods E TV Guajarati channel Reference base marketing Demo on Vehicles Advertising Business Fair or Expo. Banner through

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Sales promotion
Sales promotion is important in marketing to lubricant the marketing efforts. Today sales promotion is vital function of modern marketing and it is the close Co-ordination of advertising and personal selling. Sales promotion has dual objective. Consumer Promotion Strategies Sales promotion may define as those activities other than advertisement and persona sales which aim at sales promotion. Sales promotion means any steps that are taken for the purpose of obtaining or increase sales. Sales promotion tools: -Major consumer promotion tools as like free gift, Trade Promotion Strategies All products of FALCON PUMPS. Are demonstrated at the exhibition. Company display products in fair life festival and business expo. Sales promotion tools: - Major dealer promotion tools with effective discount And commission as like Dealers meeting Major business promotion tools with Effective Discount, Services. Falcon pumps Pvt. Ltd. has adopted major dealer promotion tools. The companies give a commission to agent.

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STP Segmentation:Market segmentation is an act of identifying the different group of Buyer. Market segment consist of a large identifiable group within a market with similar wants, Purchasing power, geographical Locating Buying attitudes or buying habits. Any Auto industry is best example of marketing segmentation. Segmentation marketing is an approach midway between mass marketing & individual marketing. Marketing segmentation has mainly two approaches: Customer oriented Product oriented Falcon Company has Market Segment of product oriented Approach, which concentrates on provide best qualitative product to the Customers.

Target marketing
Company target mostly rural level customers. Falcon divided market as like.. Pump set use for deep land. Pump set use for desert land Pump set use for fertile land Pump set use for shallow land

Positioning Marketing
Every Company try to make position own in the market and try to maintain in the long time. Falcon Pumps Pvt.Ltd. is made one of the leading manufacturing company in world class pumping solutions providing the superior quality , highest discharge, excellent energy efficient and lifelong durable pumping equipments across the globe and they have maintain in future.

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Market Research Process


Marketing Research is a powerful branch marketing management. It includes collection, Analysis & interpretation of data. It plays a vital role of company. It is systematic design collection analysis & reporting or data finding relevant to a specific marketing guiding facing the company information. It is valuable tool links marketing efforts with consumer expectation. Marketing research is an essential to know needs, wants of targeting market and to know market changes. The objective behind marketing research is to collect information about valuable customer, competition, situation & demand. Falcon Company is doing market research based on market survey report as under:

Falcon company consider following point at the time of market research: Problem Identification through find out problems on report. Preparation of research problem by the R & D department and Marketing department. Collection of data especially from marketing persons of company for the solving of problem. Analysis of data with secondary data Prepare of research report Apply in organisation

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INDEX Sr .No.
A. B. C. D. E. F. Introduction Sources of Finance Capital Structure Working Capital Management Inventory Management Ratio Analysis

Particular

Page No.
48 49 50 52 54 55

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Introduction
Finance Department is playing a vital role in any company because with the help of proper financial system company can reach at desirable goal. Finance is importance for smooth running business. Any business activity cannot perform without Finance. Falcon Pump has start with lowest amount of investment and today company is held well financial position. Finance Management is the custodies of corporate fund. It has to Financial planning, organising and controlling the finance of company Finance department is managed finance with different types as like......

Sources of finance Capital structure Working capital management Inventory Management and Ratio Analysis etc.

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Sources of Finance
Falcon pumps pvt.ltd. Company Sources from Equity share Capital and reserve surplus and funds are to be raised. Company required also secured loan and unsecured loan through raised capital. Company raised fund during the year 2010 as under:

Equity share capital

Rs. 980000

Reserves & surplus

Rs.97, 415,354

Secured Loan

Rs. 63,551,527

Unsecured Loan

Rs. 14,093,222

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Capital Structure
The Objectives of Company should be directed towards the Maximisation of the companys value. Capital structure refers to the kind of share capital and long term and short term loan. According to gersternberg Capital Structure refers to the make up the capitalisation. In order to maximise the share holders wealth, the financial manager should attempt to achieved and optimum capital structure which refers to an ideal competitive of various sources. The optimum capital structure could be achieved when the marginal cost of each sources of finance is the same. And Falcon Company has to be trying to achieving optimum capital structure.

Capital structure
Particular Equity share capital Reserves & Surplus Secured Loan Unsecured loan Amt. (Rs.) 9,80,000 97,415,354 63,551,527 14,093,222

Total 17,60,40,103 EBIT EPS Analysis


Particular Earnings Before Interest &Tax Amt. 78,758,316 8,850,192 Earnings Before tax 69,901,824

-Int. On loan -tax


:current tax Deferred tax 26,235,600 464,130 Earnings After Tax -pref.sh dividend Earnings Available for equity share holder

26,699,730 43,202,094 -

43,202,094

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Earnings per share= Earning Available equity share holder


No. of equity share = 43,202,094 98000 = 440.84Rs.

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Working Capital Management


Working Capital management is usually concerned with the administration of all the current assets and current liabilities. It is basically concerned with..... Determining the need for working capital Determining the optimum level of investment in various current assets The company is required to acquire and manage efficiency the working capital for the purpose of smooth and continuous business operation. The companies required to unexpected expenses like cost of raw materials etc. In case adequate working capital is not available of this period, the company will not be in a position to sustain the sales since it may not be in a position to purchase raw material, pay wages & other expenses required for manufacturing the tools to be sold & without sale company cannot earns sufficient profit & finally it affects reputation of a company. So Management of working capital is necessary & primary need of the company.

Falcon Companys Working Capital


Current Liabilities Current liabilities Amt. Rs. Current Assets Amt. Rs. 223,995,315 63,783,682 1,514,994 62,153,122 195,194,557 Inventories Sundry Debtors Cash and bank bal. Loans & Advances

Inc. In working capital

156,257,556

351,452,113

351,452,113

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Change in Working capital


Particular 31 march, 2009 Current Asset:Inventories Sundry debtors Cash and bank bal. 124,464,879 31,597,162 2,949,969 223,995,315 63,783,682 1,514,994 99,530,436 32,186,520 1,434,975 31 march, 2010 Increase Decrease

Total(A) 159,012,010 289,293,991


Current Liabilities:Current Liabilities

84,871,667 195,194,557 110,390,822 84,871,667 195,194,557 74,140,343 94,099,434 19,959,091 260631894 262,066,869 262066869

Total(B) Working capital Change in w.c.

Concept of working capital


There are mainly toe concepts of working capital: Gross Working Capital: It refers to the firms total investment in total Current or circulation of assets. Net Working Capital: It is the excess of current assets over current Liabilities. It is that portion of firms current assets which is financed by Long-term funds. Working capital concept in falcon company Gross working capital:- 289,293,991 Net working capital :- Current Assets Current Liabilities = 289,293,991 - 195,194,557

= 94,099,434

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Management of Inventory Introduction:Inventory is most important part of current asset. An ideal inventory is maintained approximately 60% of current asset. Because large size of inventories maintained by company. Inventory management is managed effective and efficiently and to avoid unnecessary investment. Falcon pumps also large investment in inventory and managed effective and efficient. Company inventory maintained Approximate 77% of current asset in 2010.

Nature of Inventory:Inventories are stock of the product a company is manufacturing for sale and components that make up the product. The various forms in which inventories exist in a manufacturing company are: Raw Material Work-in-progress Finished goods

Company maintain his stock on BIN-CARD method everyday storage department head issue raw material for production and when they have need raw material they inform purchase department for purchase aspect they maintain minimum and maximum level. They set minimum and maximum level depend on raw materials availability and purchase its needed. They also use computer to maintain stock. Software n a m e i s T -FAT. This sof t w a r e is purchase from Suchan Computer , Mumbai

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Ratio Analysis
Ratio Analysis through to take concrete decision finance manager needs some analytical information. For this purpose they have used various formulas through find out some ratio and take concrete decision about financial management. Find out some important ratio in Falcon Pumps Company: No. Ratios Response in 2010 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Gross profit Ratio Net profit Ratio Operating expense ratio Return on Investment Return on Equity Earnings per share Coverage ratio Inventory turnover Debtors Turnover Current Ratio (Tax consider as a 35%) 18.73% 6.21% 14.24% 12.84% 53.12% 440.84Rs. 9.90 Rs. 3.91 times 13.13 times 1.48:1

This entire Ratio includes Profitability ratio, liquidity Ratio and Activity Ratio And company determining how to necessary improvement of the company with the compare ideal ratio.

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INDEX Sr. No. A. B. C. D. E. F. G. H. I. Objectives HR Planning Job Analysis Recruitment & Selection Induction Process Training Performance Appraisal Wages & Salary Administration Employee Welfare Activity Particular Page No. 58 59 60 61 64 65 66 67 69

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Objectives
Human resource Management is a Management function involving procurement of suitable human resource, train and develops their competencies, motives to the human resource in an organisation. Human Resource is most important factor of production that is needed in an organisation. H R department is also taking participant in activity of the growth of the company. The success or Failure of an organisation not only depends on Material, production capacity, Machine and equipment but also on the ability, capacity that capacity of the personal to put their best effort for the achieving and desirable objectives. HRM objectives............. Social (Towards society) Organisation Objectives Functional Objectives Personal objectives (Towards Employees) Falcon pumps has separate department of human resource management. The head of the department is Mr. Rahul Dhami. Company believes that any organisations existence is not possible without employees/ workers. During My Training I Found that all employee and workers satisfied with his work and concentrate in his work as like executive every day planning in the morning meeting and workers also star his work direction on subordinate.

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HR PLANNING
Manpower or human resource are utilised to the Maximum possible the total knowledge, skill, creative abilities, talents and aptitudes of an organisations work force also managed. A Companys performance and resulting productivity are directly proportional to the quantity and quality of its human resource. Companys HR department is hiring people 400,500 and 650 respectively year 2012, 2014 and 2016. Plan about work is to be distributing to people in the Company. Department is determining All HR activity as like recruitment, manpower Planning, Labour turnover etc.

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Job Analysis
After recruitment, it is necessary to prepare a job analysis. Job analysis includes the preparation of job description and job specifications. Job Analysis is a procedure by which pertinent information is obtained about a job.

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Recruitment & Selection


When management official thinks that, in the organization, requirement for the recruitment & fill up the vacancy, for suitable person for suitable job, to do recruitment. Company for its better future & earn more profit than earlier, it shall fill the vacancy & appoint the right person in right place, by advertising on the notice board, in the magazine, newspaper, & from the past pending application in the organization. The recruiting procedure of FALCON PUMPS Pvt. Ltd. Consists of three segments: Recruitment of workers Recruitment of Exclusives and Managerial Staff Recruitment o f Technical Personnel So far as FALCON PUMPS PVT. LTD. Is concerned the recruitment procedure is directly depend upon human forces and is relate to the selection of well qualified personnels. Sources of recruitment Sources of the recruitment for FALCON PUMPS PVT. LTD: (1) Internal sources

(2) External sources

(1) Internal sources:-Improve employee morale. -Promotes loyalty among the employee. -Require less training, so the training cost will be minimize. -It is less costly than going outside to recruit. -Present employee understands local language, customs and business practices well. In the internal recruitment is done by the reference of the internal member of the organization. With the help of the internal advertisement within the company, company gets enough references for the recruitment.

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(2) EXTERNAL SOURCES Many of the organization are depends on the external sources for the recruitment. New entrants to the labour force i.e. young, mostly inexperienced potential employee the college students. The unemployed with a wide range of skills and abilities. In order to sustain the existence of the organization in the competitive business world, the effective and resultant manpower is of utmost importance and therefore a sound recruitment and placement policy enriches the foundation for employee morale and healthy industrial relation and hence the right person at right person at right time and congenial growth environment within the organization. The main strategy of the recruitment of the employee is based on the recruitment requirements of the different departments.

Selection
FALCON PUMPS PVT. LTD. Recruitment and selection procedure for blue collar force is as per the labour laws. For the recruitment of labour in the co. it is essential that he should acquire the certificate of ITI examination.

Workers are selected by the concern supervisor and the asst. personnel manager. Physical fitness, attitude for work, etc. are considered at the time selection.

With reference to the method, the FALCON PUMPS PVT LTD. Use the indirect method more frequently for the recruitment of its employees. Sometimes the FALCON PUMPS PVT LTD. Also uses the third party method at the time of selection of high level personal like general manager, and vice president.

Document to be collected at the time of joining. Copies of education /professional qualification. Experience certificate Relieving letter from the previous employer. Certificate in support of data of birth. 4 passport size photograph

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Process of Selection
Falcon pumps have adopted the various methods of selecting the essential workers in the organisation. One of the, those methods is to call the candidates for personal interview to know his basic knowledge, attitudes regarding the job and some other basic testing. For that, company has a selection committee to select a suitable candidate for the job. Selection for the managerial level post its based on education qualification as well as practical knowledge & skill. For worker, its based on experience & Seniority.

Receive Application

Short Listing

Preliminary interview taken by the HR manager

Short Listing

Final Interview taken by Specific department head

Final Selection

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Induction Process INDUCTION


Induction is the process of receiving & welcoming an Employee when he first joins a company & giving him the basis information he needs to settle down quickly & happily & start Work. Michal Armstrong

Purpose of Induction
Promote among old employees Build up confidence of new Employee To faster a close and cordial relationship To give necessary Information about company to new employees.

Induction in Falcon
Company also has Induction Program to promote new comers. In unit the candidate is given information on which he has to work & perform his duty. Company has given information to employee about Companys Organization Structure Brief History & Operations of the Company Product & Services of the Company Rules & Regulations and Daily work Routine Working Method & Discipline of the Unit Training & Promotion Policy Benefits & Services to Employees

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TRAINING
Training means Any process by which the aptitude, skill, ability of a person to perform a specific job can increase. Training is the act of increasing knowledge & skill of employee for doing a particular job. - Flippo

Methods of Training
There are basically two training method used in Falcon Pumps company: (1) On The Job Training (2) Off The Job Training (1) On The Job Training This training mostly provided to the workers who are working on the machine. Here, Head of the department provides training to the workers and also solve the problem faced by them. (2) Off The Job Training Here, Falcon arrange different seminar for worker and higher level staff or invite knowledgeable trainee from outside to provide training in classroom. With use of above training method falcon get following benefits. - To improves Efficiency. - To achieve higher Productivity. - To reduce supervision time. - To prevention from accident to make healthy environment.

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Performance Appraisal
Performance Appraisal is a systematic, periodic and impartial rating of employees excellence in matters pertaining to his present job and to his potentialities for an enhanced job. - Flippo

It is a process of obtaining, analyzing & recording information about the relative worth o f an em p l o ye e. Performance Appraisal evaluation the performance of employees by qualitative factors such as quantity of output and rejected output, standard of worked.... Performance Appraisal in Falcon Company has adopted performance appraisal system in an Organization. It helps company to - To assist in determining promotion and transfer policies. - To improve job performance & identify potentialities for other work. - To help in proper placement of workers. - To reduce grievances among employees. - To identify work area & needs for further training of employees. - To develop positive relation in between employees and high authority. Falcon do employees evaluation after gape of specific time for that they are prepare some performance appraisal form & on the basis of that form that come to conclude of employees and workers. This Performance Appraisal Report is prepared by HR Manager. They are filled-up two types of forms. First one is Appraisal Report and second is Personal Report. After evaluating all the form, they are given criteria to particular employees and workers. They are gives Grading like Outstanding, Very Good, Good, Average and Below Average etc Both the Sample of Appraisal Forms is attaches also.

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Wages and Salary Administration Wage and Salary in Falcon


In the company, wages & salary are determined based on job analysis and as per government rules and regulations. Company also considers market prevailing wage rate and inflation rate. As per my consideration, all the employs as well as workers are satisfied with company.

There are so many methods of wages payment. Company follows Time Wage System for payment.

Payment Module

Salary of Workers Salary of administration Staff Salary of Managerial Staff

Rs.110 to 250 per day Rs.8000 to 15000 per month Rs.15000 to 35000 per month

Wages services to Employees.

Company provides 12% provident fund. Company also gives 20% bonus at the time of Diwali. Company also gives Leave Encashment and that depend on companies Policy.

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Employee Welfare activities


The human resource is so much important because it is the asset of company and has good staff of employees therefore it can get the competitive edge. Employee will work hard only when the employee are treated properly and taken care by the management. The employee has the feeling, so organization should consider their feeling and do well thing for them. If organization try to do well thing for the employee, they will feel that organization care of them and they will work with full enthuse. That is why the employee welfare program is developed. Employee welfare means doing well for the workers.

Employee Welfare in Falcon


The following is the activities that are undertaken:

- Safety and cleanliness of work place. - Control of temperature, humidity, ventilation lightening, and elimination of dust, smoke, fumes, and gases at workshop area. - Not allowed any body without permission. - Residence facilities for worker only. - Convenience and comfort seating arrangement. - Falcon also provides morning and evening tea with breakfast to all employees. - Worker safety measurement like proper machinery maintenance, proving safety equipment. - Gives 20% bonus on salary at every Diwali festival. - Gives loan to any employee for short time in difficulty period. - Sometimes, education provided to workers child all expense bear by falcon.

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INDEX
Sr. No. A. B. C. D. E. F. G. H. I. J. K. L. Introduction Research Problem Relevance of the study Literature Review Research Methodology Sample Size Research Period Limitation of the study Data Analysis & Interpretation Finding Future Scope of further research Suggestion &comments Particular Page No. 71 71 72 72 73 73 73 73 74 82 83 83

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Introduction
Generally Research refers to a search for knowledge. Research can be art or scientific investigation. In short, the search for knowledge through objective and systematic method of finding solution to a problem is research. Research refers to the systematic method consisting of enunciating the problem Collecting the facts or data, Analysing the facts and reaching certain conclusions either in the form of solution towards the concerned problem or in certain generalisations for some theoretical formulation.

Research Problem
A researcher must find the problem and formulate it so that it becomes susceptible to research. Like a Falcon pumps, a researcher must Examine all the symptoms concerning a problem before he can diagnose correctly. A research problem, in general, refers to some difficulty which a researcher experiences in the context of either a theoretical or practical situation and wants to obtain a solution for the same. Thus, a research problem is one which requires a researcher to find out the best solution for the given problem. My research statement is to make study on product quality and services.

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Research on Product, Quality and Services


Relevance of the study
The subject of my study is useful because the subject is based on the quality of the product; it is beneficial to both the customer and the company. Good Quality of the product will satisfy the customer this will benefit the customer by increasing the loyalty of customer and number of customers and sales. Product satisfaction is depends on quality and services as like product quality support customer services.

Literature Review
A.Parasuraman, Valarie A. Zeithaml and Leonard L. Berry
The attainment of quality in products and services has become a pivotal concern of the 1980s. While quality in tangible goods has been described and measured by marketers, quality in services is largely undefined and unresearched. The authors attempt to rectify this situation by reporting the insights obtained in an extensive exploratory investigation of quality in four service businesses and by developing a model of service quality. Propositions and recommendations to stimulate future research about service quality are offered.

Akshay R Rao and Kent B. Monroe The authors integrate previous research that has investigated experimentally the influence of price, brand name, and/or store name on buyers' evaluations of product quality. The meta-analysis suggests that, for consumer products, the relationships between price and perceived quality and between brand name and perceived quality are positive and statistically significant. However, the positive effect of store name on perceived quality is small and not statistically significant. Further, the type of experimental design and the strength of the price manipulation are shown to significantly influence the observed effect of price on perceived quality.

Richard W. Olshavsky and John A Miller This study experimentally investigated the effects on product ratings of both overstatement and understatement of product quality. Results support common marketing practice in that overstatement resulted in more favourable ratings and understatement resulted in less favourable ratings.

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Research Methodology Data collection method 1. Primary data:Primary data has been collected through survey of market and Interview of Customer. I found the data collected for the purpose of research process of product, quality and services.

Questionnaire method
Questionnaire is given to the 22 customer of the falcon pumps company in printed form. Questionnaires are open ended as well as close ended through I could get the suggestion and opinion of the customer of Falcon pumps.

Personal Interview Method


In order to personal opinion of the Falcon Pumps companys dealer with reference to analyse 8 Customer their comments on Product quality and service provide to customer. And other pumps manufacturer to meet and discuss about problems of pump and its solution.

2. Secondary Data:Secondary data collection throughout the internet sources as like Google search and use other web site , To get information about problems , solution and features.

Sample size

30

Research period
The research work which is based on the product quality and services was undertaken for 12 days and it was field work.

LIMITATION OF THE STUDY In spite of my sincere efforts there are certain limitations in the study which are not ignorable .We could survey only customer and dealer of Falcon pumps and also that belongs to the Rajkot city. Many customers were at Rural Area and urban area also the opinions are gathering from 30 customers only and the analysis is design on basis of that sample.

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Data Analysis and I Interpretation Q.1. Do you receive timely response of your Inquiry about product?
Sr. No. 1. 2. 3. 4. 5. Measurement Excellent Very good Good Satisfaction Unsatisfaction Responses of the Customer 10 15 5 0 0

Response of the Customer


16 14 12 10 8 6 4 2 0 0 0 5 Response of the Customer 10 15

Interpretation:Data which is collected from 30 customers about enquiry and quotation. From the data it was interpreted the majority believe that the service is very good.

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Q.2. what is the level of satisfaction for timely Delivery of product? Give Marks.
Level of satisfaction marks 6 7 8 9 10 Response of the Customer 2 5 12 8 3

Response
3 2 5

6 7

8 9 10 12

Interpretation:From the interpretation it is derived that response of the level of satisfaction customer towards timely delivery service is quite impressive.

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Q.3. which aspect of the product you like the most:


Sr. No. 1. 2. 3. 4. 5. 6. Opinion Variety Quality Services Finishing High Performance Long life of pump set Response of the Customer 2 6 3 3 6 10

Response of the Customer


12 10 10 8 6 6 4 2 2 0 Response of the Customer 3 3 6

Interpretation:The question was open ended Variety, Quality, Service, Finishing, High Performance, Long life of pump sets are the opinion derived from the customer. From their opinion it is concluded that major emphasis is given to the Long Life of Pump Set.

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Q.4. which aspect of the product you do not like:


Sr. NO. 1. 2. 3. 4. 5. Opinion Quality Delivery Price Satisfactory Low Performance Response of the Customer 2 3 17 5 3

Response of the customer


18 16 14 12 10 8 6 4 2 0 17

5 2 3 3 Response of the customer

Interpretation:Here maximum customers are satisfied with the product as per above question, but many are there who are less satisfied with the price of the product so they have no capable to buy this product because most of customer is coming from rural area.

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Q.5. Do you Receive product as per your requirements? Give Marks.

Rank 2 3 5 6 7 8 9 10

Responses of the Customer 2 1 5 2 3 10 3 4

Responses of the Customer


4 2 1 2 3 3 5 5 6 7 2 8 9 10 3 10

Interpretation:Here Maximum 10 Customer prefer as per his Requirement. They give rank and require to pumps order.

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Q.6. . what is the level of product quality satisfaction? Give marks.


Quality Satisfaction marks 6 7 8 9 10 Responses of the Customer 5 3 6 4 12

Responses of the Customer


5 6 12 3 7 8 9 10 6 4

Interpretation:-

A comment which is derived from the customer about the product quality is high satisfactory. Majority of the customer has given 10 marks out of 10.

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Q.7. . Are you satisfied with product performance? Sr. No. Measurement Responses of the Customer
1. 2. 3. 4. 5. Excellent Very Good Good Satisfactory Unsatisfactory 15 8 6 1 0

Responses
16 14 12 10 8 6 4 2 0 -2 -4 1 0 8 6 Responses Linear (Responses) 15

Interpretation: Falcon pumps user is commented more satisfied with excellent performance.

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Q.8. Do you receive timely response of your complaint/ problem? Marks About Complain/problem Responses of the Customer

4 6 8 9 10

1 1 6 8 3

Responses
8 8 7 6 5 4 3 2 1 0 4 6 8 9 10 1 1 3 Responses 6

Interpretation: As per questionnaire filled by the 19 customer out of 30 customer responses is given 9 marks out of 10. Company gives solution of the customer complains within sometimes and gives also good responses.

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Finding
Submersible pump set mainly define problems comes in motor and pump. Those problem solutions can be possible and reparable. Generally motor problems include wiring, thrust bearing, busting, armature fault, stamping problem etc. And Pumps problem include shafting, Mattel, bush, bolt problem etc. Other problem also comes as like Water problem, voltage problem and technical problem. During the research I have found the major problem of Thrust bearing problem in Submersible pump. This Problem is nature replaceable. Thrust bearing is set in the ending of submersible pump. It is damaged in generally two to three year. Quality has become major factor in a customers choice of product quality and services. Pump also high qualified product of falcon Pumps Company. Services provided by separate department and its name are Raj services station of falcon pumps company. After Selling of Pump with Company give 1 year warrantee. And Customer requirement is increasing more timing of warrantee period.

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FUTURE SCOPE OF FURTHER RESEARCH Future research if considered one of product quality and services it can be Increasing product quality, Product variety, Sales volume, Reduced prices, 100% inspection after Sales services, Visit of the technician to the customer.

Suggestion
As par Analysis of the questionnaire filled by the customer, I suggested to improvement of thrust bearing problem in submersible pump and also incremental of service period. Many customers facing price problem. Price of Falcon pump is relatively higher comparing the others. So company must be think about reducing price. Falcon Pumps is qualitative products with high performance, durability, and aesthetics of pumps also very good. They have given good services within the period of warrantee time.

And also maintained pumps quality.


There is no any latest inventory control system so, sometimes because of wrong estimation it has much or less stock than requirement.

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Bibliography

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Reference books I M pandey, Financial Management, Vikas Publication,10th Edition


Philip Kotler, Kelvin Keller, Abraham Koshy, Mithileshwar Jha, Marketing Management, Pearson Education, 12th Edition C.R.kothari, Research Methodology, New Age International Publishers, Published year 2008 C.B. Mamoria & S.V. Gankar, Personnel Management, Himalaya publication House

Web Sites: www.Falconpumps.in


www.falconsubmersible.in.co. Google search engine

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ANNEXURE
Questionnaire
The questionnaire is prepared Falcon Pumps to understand product, Quality and their services to the customer. The information which will be collected is for education purpose only , so The information will be kept confidential.

Customers Name:-............................................................................................... Contact No. :-....................................

Please mention the comments by {} and marking the points accordingly. Q.1. Do you Receive timely response of your Inquiry about product? a.) Excellent d.)Satisfactory b.) Very good e.) Unsatisfactory c.) Good

Q.2. what is the level of satisfaction for timely Delivery of product? Give Marks. a.) 1, 2 or 3 c.) 7 or 8 b.) 4, 5 or 6 d.) 9 or 10

Q.3. Which Aspect of the Product you like most? . Q.4. Which Aspect of the product you dislike? . Q.5. Do you Receive product as per your requirements? Give Marks. a.) 1, 2 or 3 c.) 7 or 8 b.) 4, 5 or 6 d.) 9 or 10

Q.6. what is the level of product quality satisfaction? Give marks. a.) 1, 2 or 3 c.) 7 or 8 b.) 4, 5 or 6 d.) 9 or 10

Q.7. Are you satisfied with product performance? a.) Excellent c.)Satisfactory b.) Very good d.) Unsatisfactory c.) Good

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Q.8. Do you receive timely response of your complaint/ problem? a.) 1, 2 or 3 c.) 7 or 8 b.) 4, 5 or 6 d.) 9 or 10

Q.9. Are you satisfied with product services provided during? a.) 1, 2 or 3 c.) 7 or 8 b.) 4, 5 or 6 d.) 9 or 10

Q.10. Are you satisfied with product services After Warranty failure? a.) 1, 2 or 3 c.) 7 or 8 b.) 4, 5 or 6 d.) 9 or 10

Any More suggestion for product improvement, about quality and services? ...................................................................................................................................................... ...................................................................................................................................................... ...................................................................................................................................................... ...................................................................................................................................................... ...................................................................................................................................................... ..................................................................................................................................................

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Profit & Loss A/c of FALCON PUMPS PVT. LTD. For the year ended March,31 2010
Particular Sch. No. (1)INCOME (a)Sales (Net of sales Return) (b)Difference in Inventory (c)Indirect Income TOTAL (2)EXPENDITURE (a)Raw Materials & Store Consumption (b)Manufacturing Expenses (c)Administrative & Selling Expenses (d)Depreciation (e)Interest & Financial Charges TOTAL (3)Profit Before Tax (4)Provision For Tax (a)Current Tax (b)Deferred Tax (c)Fringe Benefit Tax 26,235,600 464,130 Nil 26,699,730 26,699,730 (5)Profit After Tax 52,058,586 16 17 18 5 19 549,240,523 131,597,743 64,178,851 4,361,132 8,850,192 758,228,441 758,228,441 78,758,316 13 14 15 837,715,406 (1,892,633) 1,163,984 836,986,757 836,986,757 Amount RS. Amount RS.

(a)Balance Brought Forward Add: Net Profit during the year Less: Short IT/FBT Provision of previous year Balance carried Forward

47,496,571 52,058,586 2,139,803 97,415,354 97,415,354

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BALANCE SHEET of FALCON PUMPS PVT. LTD. As on March 31, 2010


Particular Sch. No. SOURCES OF FUND (1) Shareholders Funds (a)Share Capital (b)Reserves Surplus 1 2 9,80,000 97,415,354 98,395,354 Amount Rs. Amount Rs.

(2)Loans Funds (a)Secured Loans (b)Unsecured Loans 3 4 63,551,527 14,093,222 77,644,749

TOTAL APPLICATION OF FUND (1)Fixed Assets (a)Gross Block (b)Less: Depreciation Net Block 5 68,499,308 14,746,994 53,752,314

176,040,103

53,752,314

(2)Investment (3)Net Differed Tax Assets-Net (Refer to note B.3 in Schedule 20) (4)Current Assets, Loans and Advances (a)Inventories (b)Sundry Debtors (c)Cash and bank Balances (d)Loans & Advances

Nil 37,688

7 8 9 10

223,995,315 63,783,682 1,514,994 62,153,122 351,452,113

Less:- Current Liabilities & Provision Current Liabilities Provisions 11 12 195,194,557 34,007,455 229,202,012

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