Anna Wright Hithersay

Ideabook
May7, 2007

References

Useful information for new librarians

Pergander, Mary (2007). Working at Finding Work [Electronic version]. American Libraries, 38,
47.

Sheardown, Jana, Woroniak, Monique (2007). “Mind the Gap”: Future Librarians Preparing to
Take on Leadership Roles [Electronic version]. Feliciter, 2, 64-65.

Pergander, Mary (2006). Working Knowledge [Electronic version]. American Libraries, 37, 75.

Boyd, Melanie, Lupien, Pascal (2007). Bright Ideas, Hard Work, Thick Skin: Engaging in Scholarly
Activity as a New Librarian [Electronic version]. Feliciter, 2, 73-76.

Lachance, Janice R. (Aug 2006). Skills for the 21st Century Info Pro [Electronic version].
Information Outlook, 10, 5.

Schachter, Debbie (Sep 2006). The Rules of Negotiation [Electronic version]. Information
Outlook, 10, 8-9.

Abram, Stephen (Nov 2006). Beyond Elevator Speeches! A Process for Influence [Electronic
version]. Information Outlook, 10, 50-51.

Marketing

Block, Marylaine (2001). The Secret of Library Marketing: Make Yourself Indispensable
[Electronic version]. American Libraries, 32, 48-50.

Spencer, Forrest Glenn (2006). Independent Professional gets the Business to come to HER
[Electronic version]. Information Outlook, 10, 10-13.

Higginbottom, Pat (2006). How We Won a Creative Promotions Award from the Medical Library
Association [Electronic version]. Marketing Library Services, 20.

Fichter, Darlene (2007). Seven Strategies for Marketing in a Web 2.0 World [Electronic version].
Marketing Library Services, 21.

Wisniewski, Jeff, Fichter, Darlene (Jan/Feb 2007). Electronic Resources Won’t Sell Themselves:
Marketing Tips [Electronic version]. Online, 31, 54-57.

Customer Service

Omidsaler, Teresa Portilla, Omidsaler, Mahmoud (Feb 1999). Customer Service: A View from the
Trenches [Electronic version]. American Libraries, 30, 24-25.

Ojala, Marydee (Jul/Aug 2006). Customer Service, Information Professionals, and Library 2.0
[Electronic version]. Online, 30, 5.

Balas, Janet L. (Oct 2006). Does One-Stop Searching Really Serve All? [Electronic version].
Computers in Libraries, 26, 42-44.
Anonymous (1995). Becoming a customer-driven organization[Electronic version]. Library
Review, 44, 10-12.

Schachter, Debbie (Aug 2006). The True Value of Customer Service [Electronic version].
Information Outlook, 10, 8-9.

Special Librarianship

Schachter, Debbie (Oct 2006). An Essential Function of the Special Librarian [Electronic version].
Information Outlook, 10, 8-9.

Abram, Stephen (Oct 2006). Books! Are They Still Important in Special Libraries? [Electronic
version]. Information Outlook, 10, 40-42.

Abram, Stephen (May 2006). What Can MySpace Teach us in Special Libraries [Electronic
version]. Information Outlook, 10, 34-35.

King, R. James (Sep 2004). The Future of the Special Library [Electronic version]. Information
Outlook, 8, 10-14.

Siess, Judith (Feb 1999). Flying Solo: Librarian, Manage Thyself [Electronic version]. American
Libraries, 2, 31-33.

Harris, Lesley Ellen (Jan 2007). How to Develop an E-Commerce Strategy for Your Library
[Electronic version]. Information Outlook, 11, 36-37.

Librarians Around the World

Garcia-Febo, Loida (2007). International Perspectives on the New Librarian Experience

[Electronic version]. Feliciter, 2, 77-79.

Gulati, Anjali (2004). Use of information and communication technology in libraries and
information centres: an Indian scenario [Electronic version]. The Electronic Library, 22, 335-
350.

Rao, N. Laxman (2006). Knowledge-Sharing Activities in India [Electronic version]. Library

Trends, 54, 463-484.

Joint, Nicholas (2005). Disability issues and libraries: a Scottish perspective [Electronic version].
Library Review, 54, 449-452.

Zhou, Quian (2005). The development of digital libraries in China and the shaping of digital
librarians [Electronic version]. The Electronic Library, 23, 433-441.

Unusual Jobs

Latham, John (Nov 2005). Information Pros Move Out of the Information Center [Electronic
version]. Information Outlook, 9, 48.