Supported Platforms

On this page Operating Systems DBMS Supported DBMS Servers for Knowledge Base and Central Repository Supported DBMS Connection Subsystems for KB, CB, MB Supported DBMS Connection Subsystems for Participating Server Supported JDBC drivers Supported DBMS Servers for CAST SQL Tools Supported DBMS Connection Subsystems for CAST SQL Tools Supported Character Sets Application Servers Browsers Remote Access For all software listed below, the versions listed are the only versions supported. This means that versions not mentioned are not supported. When a Service Pack (SP), ESD number, patch level etc. is indicated together with a version number, they are mandatory.

Operating Systems
CAST products, except CAST portals (Discovery Portal & AD Dashboard), can run only on the following Operating Systems: Operating System Microsoft Windows XP Professional SP3 Microsoft Windows Server 2003 SP2 Microsoft Windows Vista Microsoft Windows Server 2008 SP2 (Foundation, Standard, Enterprise editions) Microsoft Windows 7 Microsoft Windows Server 2008 R2 (Foundation, Standard, Enterprise editions) When running CAST products on a 64-bit edition of a supported Windows version, you need to be aware of the note Running CAST on a 64-bit Windows Version. There are no known issues running CAST products on a supported Windows system, when the Windows system runs on a virtual machine such as VMWare. However, it is inherent to such a system that performance is affected. CAST portals can run on every Microsoft Windows or a Unix system depending on the application server it is installed on. If you install a CAST portal on an application server running on Unix, you need to make sure that the X11 graphical interface is installed on the Unix machine and that the application server can access it. Particularly, the DISPLAY environment variable has to be set and exported.

DBMS
Supported DBMS Servers for Knowledge Base and Central Repository
Here is the list of database systems and versions where the CAST Knowledge Base, Central Base, and "Management Base" can be installed. Note that no unicode support is currently provided. Database System for KB, CB, and MB CAST Storage Service Version Comments

1.0

Oracle Standard Edition or Oracle Enterprise Edition, 32 or 64 bits servers Microsoft SQL Server 2005 Standard or Enterprise Edition, 32 bits servers only

10.2.0.x with x >= 2 11.2.0.y with y>=1

Oracle initialization parameter CURSOR_SHARING must be set to EXACT on servers hosting a Knowledge or Central Base. Please see Appendix - RDBMS requirements and configuration for more information (part of the CAST Installation Guide). Multi-instance versions of Oracle Server (Oracle Cluster and Oracle Real Application Cluster (RAC)) are not supported.

SQL Server 2005 with SP2

Usage Privileges When using any CAST products (CAST Enlighten, CAST Analysis Manager etc.) in a Microsoft SQL-Server 2005 environment, make sure that the login has been granted the VIEW SERVER STATE privilege. This is not necessary if the "sa" or "sysadmin" logins are used (not recommended), which already have this privilege. This privilege grants access to the server's current process list via master..sysprocesses or via sys.dm_exec_requests. This information is required by CAST products for internal management of database locking and the analyzer save process. To avoid product usage errors, users will be prevented from accessing the database if their login does not have access to the current process list.

Important note: CAST recommends installing KB on a "case sensitive" DBMS servers. This note is particularly important if you plan to use a Microsoft SQL Server which is by default configured as case insensitive. Please see Appendix - RDBMS requirements and configuration for more information about Case Sensitivity/Insensitivity.

Supported DBMS Connection Subsystems for KB, CB, MB

You will find here the list of database connection subsystems CAST supports to connect to the Knowlege Base, Central Base, Management Base, and Participating Servers. (For CAST SQL Tools (SQL Builder and Release Builder) please see Supported DBMS Connection Subsystems for CAST SQL Tools.) DBMS Connection Subsystem for KB, CB, MB, and Participating Server For connecting to an Oracle server: Oracle SQL*Net 2.3.x Oracle Net8 8.0.x with x >= 6 Oracle Net8 8.1.x with x >= 5 Oracle Net 9.0 (9.0.1.1.1 or higher) Oracle Net 9.2 (9.2.0.x with x>= 7) Oracle Net 10.2.0.x with x >= 3 Oracle Net 11.2.0.x, with x>=1 For connecting to a Microsoft server: ODBC 3.5 Notes: For Oracle, the Full Oracle Client must be used to connect to CAST. Please also take into account installation requirements given by the DBMS vendor, such as: Compatibility between the DBMS server version and the DBMS connection subsystem. Compatibility between the DBMS connection subsystem and the operating system version. Compatibility between the DBMS connection subsystem and 64bit operating systems.

Supported DBMS Connection Subsystems for Participating Server

You will find here the list of database connection subsystems CAST supports to connect to the Knowlege Base, Central Base, Management Base, and Participating Servers. (For CAST SQL Tools (SQL Builder and Release Builder) please see Supported DBMS Connection Subsystems for CAST SQL Tools.) DBMS Connection Subsystem for KB, CB, MB, and Participating Server For connecting to an Oracle server:

Oracle SQL*Net 2.3.x Oracle Net8 8.0.x with x >= 6 Oracle Net8 8.1.x with x >= 5 Oracle Net 9.0 (9.0.1.1.1 or higher) Oracle Net 9.2 (9.2.0.x with x>= 7) Oracle Net 10.2.0.x with x >= 3 Oracle Net 11.2.0.x, with x>=1 For connecting to a Microsoft server: ODBC 3.5 For connecting to a Sybase server: Open Client/Software Developer Kit 12.5.x Open Client/Software Developer Kit 15.0 For connecting to an IBM server: DB2 9.1 Notes: For Oracle, the Full Oracle Client must be used to connect to CAST. Please also take into account installation requirements given by the DBMS vendor, such as: Compatibility between the DBMS server version and the DBMS connection subsystem. Compatibility between the DBMS connection subsystem and the operating system version. Compatibility between the DBMS connection subsystem and 64bit operating systems.

Supported JDBC drivers

The following JDBC drivers are delivered with CAST and supported by the AD Dashboard and by the Discovery Portal. JDBC Driver oracle.jdbc.OracleDriver com.microsoft.sqlserver.jdbc.SQLServerDriver DBMS Oracle Microsoft SQL Server 2005 Delivered version Oracle all versions (ojdbc5-11.2.0.1.0.jar driver) Microsoft SQL Server 2005 JDBC Driver 1.1

Supported DBMS Servers for CAST SQL Tools

CAST SQL Tools, i.e. SQL Builder and Release Builder, can connect to and work with the following database systems and versions: DBMS Server for CAST SQL Tools Oracle 7.3.4.x 8.0.6.x 8.1.6.x 9.0.1.x 9.2.0.x 10.1.0.x with x >= 2 10.2.0.x Sybase ASE 11.9.2 Comments

ASE 12.0.x ASE 12.5.x ASE 15.0 + at least ESD#2 ASE 15.0.x with x in {1,2,3} ASE 15.5 Microsoft SQL Server 7 SQL Server 2000 SQL Server 2005 Microsoft 2005 specifics are not supported. Sybase ASE 12.5.4 specifics are not supported. Sybase ASE 15 specifics are not supported. Sybase ASE 15 specifics are not supported. Sybase ASE 15 specifics are not supported.

Supported DBMS Connection Subsystems for CAST SQL Tools

DBMS Connection Subsystem for CAST SQL Tools Oracle SQL*Net 2.3.x or higher Net8 8.0.6 or higher Net8 8.1.5 or higher 9.0 (9.0.1.1.1 or higher) 9.2 (9.2.0.2) Oracle Net 10.2 (10.2.0.1) Microsoft ODBC 3.5 (3.510.3513.0) Sybase Open Client Open Client/Software Developer Kit 11.1 Open Client/Software Developer Kit 12.0 Open Client/Software Developer Kit 12.5.x Open Client/Software Developer Kit 15.0 Open Client/Software Developer Kit 15.5 Notes: It is required to use the MS SQL Server 2000 Client Library to connect to a MS SQL Server 2005. Please take also into account installation requirements given by the DBMS vendor, such as Compatibility between the DBMS server version and the DBMS connection subsystem. Compatibility of the DBMS connection subsystem with the operating system version.

Supported Character Sets

Whatever DBMS you are using, CAST products can run correctly only with 8-bit length character sets used on the database. For more details about supported charsets, please consult the document Supported Character Sets.

Application Servers
Here is the list of application servers supported by CAST to run CAST portals (Discovery Portal and AD Dashboard): Application Server

Apache Tomcat 5.5 Apache Tomcat 6.0 Apache Tomcat 6.0 / Apache 2.2 load balancing configuration BEA WebLogic 9 BEA WebLogic 10 Borland AppServer 5 IBM WebSphere 6.1 IBM WebSphere 7.0 ( from CAST version 7.0.2 only)

Oracle Application Server 10g R3 Notes: Java 5 (or higher) is required to run CAST portals. Tomcat 6.0.28 is reported to cause an infinite loop on the login page; please use an earlier or older version (e.g. Tomcat 6.0.29)

Browsers
This section gives the list of the browsers supported by CAST to connect to a CAST portal. Browser Microsoft Internet Explorer 6.x Microsoft Internet Explorer 7.x Microsoft Internet Explorer 8.x Mozilla Firefox 3.x Please note that Java 5 (or higher) is recommended on the host running the Web browser to benefit from all new features of the AD Dashboard. Would you want to activate graph control features delivered as JAVA Applets, refer to chapter 5.3.5.3. Enhanced Java applet feature in the CAST Installation Guide for an explanation on how to enable the use of Java Applet. Please ensure that portal user desktops meet the JAVA requirements and that the use of JAVA Applets is authorized. Otherwise they will get a Java exception when logging in to the dashboard or will be denied the ability to execute the Applets.

Remote Access
CAST products can be executed through one of the following remote access systems: Remote Access System Microsoft Terminal Services Citrix Access Suite