Professional Documents
Culture Documents
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|Seminar Session
Any number of delegates
We do appreciate that there will be times when you simply want your people to learn a new skill and learn it quickly, but you may not be able to release them for a whole day, or you may want them to get some polish on a skill set they already have, or you want them to get a focused look at one very specific area of subject matter that your organisation needs to cascade in a timely fashion. Our Seminar Sessions provide the perfect platform to get your people thinking and seeing things in new ways and trying out some new techniques. Seminar Sessions last for 90 minutes and we incorporate a number of different delivery formats into each one.
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This enables us to ensure the highest possible quality of training and delivery without actually delivering the training ourselves. Following this we will accredit those individuals we feel most able to deliver a high standard of training and assist you to pilot and roll out the training to your workforce under our licence procedure. As a tailored solution the logistics will vary for each case, but as a cost effective method of delivering targeted training to large groups of people, it cannot be beaten.
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|Tailor Made
When an organisation is seeking to create impact and improvement through lifting the performance of groups of people, we can work with you at various levels of programme design, from lightly tailored content or delivery through to fully customised learning solutions. We have in-depth experience of working in close collaboration with subject matter experts to incorporate client specific knowledge into our learning solutions. We have a rich library of tried and tested learning content and we combine this with client specific context and requirements to design and deliver 'world class' customer bespoke programmes.
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Just a
Realising Your Potential: Page 9 Giving Effective Feedback: Page 10 Effective Communication Skills at Work: Page 11 Speaking and Presenting with Confidence: Page 12 Speaking in Public with Authority and Confidence: Page 13 Developing Your Personal Impact and Relationships: Page 14 Handling Difficult People and Situations: Page 15 Influencing and Persuading for Managers: Page 16 Conducting Effective Meetings: Page 17 Working Assertively and with Confidence: Page 18 Effective Time Management and Prioritisation: Page 19
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Team Development
The Intact Team Development Programme: Page 52
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Personal Development
Preparing your action plan for the work place
What will I learn? By the end of this programme you will be able to:
Examine and understand what potential is How to realise what potential enablers are Introduction to personality types model Examining your own positive attitude Working with assertive behaviour How are you planning for success at the moment? Setting personal and career priorities Working with a variety of visualisation techniques to set your goals and career priorities Positive thought the how and the why Introducing positive communication Building meaningful business relationships 1 day company in-house group training programme for 6 - 12 people 699.00 For further information or to book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: RYP001 This programme can also be tailored to meet specific needs
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Feedback Model
Preparation for the feedback meeting Introducing the feedback planner Feedback planning session and model practice Receiving feedback to develop
What will I learn? By the end of this programme you will be able to:
Define what feedback is and when it should be used How to deliver appropriate feedback to your colleagues in a range of different situations Understand how to give balanced feedback using our model Build rapport and empathy with your colleagues in feedback situations
Handling Feedback
Understanding life positions and remaining assertive Helping the receiver give their own feedback Staying neutral not emotional Overcoming resistance, denial and aggression when giving feedback
Personal Development
Preparing an action plan for use in the workplace 1 day company in-house group training programme for 6 - 12 people 699.00 For further information or to book this programme please call: +44(0)75552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: GEF002 This programme can also be tailored to meet specific needs
Pre-Programme Activity
Delegates should bring a real-life scenario with them to the programme to enable them to practice and prepare techniques for use back in the workplace
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Meetings getting heard, being taken seriously, taking control, getting to the decision point Understanding the relative impact of phraseology Responding to others ideas sharing understanding, support and appreciation
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In a workshop environment you will plan, prepare, practice and deliver a number of presentations. Some will be recorded for you to view and you will be given feedback on how to enhance your approach and delivery. You will leave with some tricks of the trade and increased confidence to enhance your delivery and engage any audience.
Programme overview: Speaking and presenting to groups with a greater confidence and professionalism
Plan and prepare your presentations more effectively Dealing with limiting beliefs around confidence Focus attention on the key issues whilst gaining audience acceptance of your message Keeping your audience engaged with enthusiasm and clear communication Use the correct visuals to keep interest and enhance your message Interact with your audience, taking questions and feedback Whilst planning, preparation and practice time is available on the programme, delegates will be required to give some thought to the subject matter they wish to practice on the programme
Delivery Skills
An evaluation of your body language and image Positive language and appropriate gestures Sound interested, enthusiastic and professional when projecting your voice Connect and interact with your audience Top techniques for influence and credibility Use effective and appropriate visual aids 2 day company in-house group training programme for 6 - 12 people 1398.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: SWC004 This programme can also be tailored to meet specific needs
Pre-programme activity
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|Speaking in Public with Authority and Confidence Making it memorable and engaging
You are already comfortable with smaller audiences; you find your nerves are mostly under control and you have experience with presenting at a senior level. This fast-paced, motivational and highly stretching interactive programme is for you. Your highly experienced facilitator will coach you through a variety of challenging exercises to enhance your natural style of presenting. Individual feedback and recordings will add to the experience and give a foundation for future success.
Delivery
Pre-programme activity
You will be required to bring a ten minute work related presentation with you to maximise the time available. A recording of your delivery will be provided for on-going feedback and development.
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What will I learn? Perception of Yourself and the Image Portrayed to Others
Defining assertive, aggressive and submissive behaviour how do others perceive you? Identifying the emotional footprint you want to leave with others Presenting your point of view - helping others shape and develop their ideas of you
How to deal successfully with negative behaviour Understanding the need for conflict and how to use it to your advantage Handling personal attacks professionally and dealing with sensitive issues confidently Making positive changes in your interpersonal style to fit your personal strategy Developing your skills when giving and receiving feedback Developing active listening skills and effective questioning techniques
2 day company in-house group training programme for 6 - 12 people 1398.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: DPI006 This programme can also be tailored to meet specific needs
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Pre-programme activity
Understand the theory behind workplace behaviour Forge positive working relationships with difficult or uncooperative individuals Approach conflict situations with increased confidence in an appropriate and timely manner Adopt a confident, professional and appropriate style when faced with difficult people or situations Plan your personal strategy for dealing with difficult situations
To gain the maximum benefit from the programme, you will be sent a preprogramme questionnaire to complete which asks you to consider current expectations. This will help you set the context of the programme and the information you provide will be used on the day as part of the activities.
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Using non-verbal communication to strengthen your position Mirroring the recipients language to promote rapport Identifying and overcoming barriers to effective communication Expressing your views, ideas and requests with confidence Gaining others agreement and commitment to change Using assertive behaviour Pull versus push Communicating effectively with senior colleagues Communicating difficult or sensitive messages Dealing with difficult people and situations minimising conflict The core negotiation process when working with others Pre-negotiation preparation and planning Concluding the negotiation securing a win/win result 2 day company in-house group training programme for 6 - 12 people 1398.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: IAP008 This programme can also be tailored to meet specific needs
Communicate in a more persuasive manner with colleagues and individuals from outside your organisation Develop more effective and creative working relationships Explain complicated ideas in a manner which aids understanding and increases the likelihood of success Communicate with increased confidence at meetings Become a more active listener and use enhanced persuasion skills to act as an opinion shaper Apply principles of negotiation to your day-to-day communication Identify your own preferred influencing style and use it to encourage others to change
An Introduction to Negotiation
Pre-programme activity
To gain the maximum benefit from the programme, you will be sent a preprogramme questionnaire to complete which asks you to consider current expectations. This will help you set the context of the programme and the information you provide will be used on the day as part of the activities.
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Technology in Meetings
Video and/or audio conferencing tools Personalised feedback and input on how to make your virtual meetings work
Identifying the different types of meetings Isolating the common problems and difficulties that occur in meetings Structuring the various phases of the meeting Identifying clearly the role and responsibilities of the chairperson Adopting the appropriate tone and structure
1 day company in-house group training programme for 6 - 12 people 699.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: CEM009 This programme can also be tailored to meet specific needs
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The programme provides practical guidance for anyone needing to develop assertiveness skills for a range of workplace situations. You will gain tools and techniques to make requests assertively, say 'no' to unreasonable demands, proactively address problems in the workplace, and to boost your confidence and build your self-esteem.
At the end of the programme, you will leave with a personal action plan identifying the key changes needed to be made, the skills to practice in order to build your self-esteem, build your self-confidence and improve your assertiveness techniques.
If you want to become more effective at making requests of others, saying 'no' to unreasonable demands, or generally improving your level of assertiveness and increase your confidence and self-esteem then this programme will give you the guidance you need.
1 day company in-house group training programme for 6 - 12 people 699.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: WA010 This programme can also be tailored to meet specific needs
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Defining Time
What do we mean by time management? Being able to recognise what good and poor time management is
Managing Yourself
Defining what you are expected to achieve in your role Linking your objectives to key result areas Identify your responsibilities and priorities Being able to set goals and objectives for yourself Choosing your long-term goals and how they can help your planning Defining your personal time stealers and how to deal with them
Pre-programme activity
Participants who attend this programme will need to identify what the key areas of work which they consider to be the most important to their role and the most urgent are, prior to attending the programme.
Making it Work
Q & A session on other time management issues Practical exercise to review your time issues 1 day company in-house group training programme for 6 - 12 people 699.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: ETM011 This programme can also be tailored to meet specific needs
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Leadership
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The programme has been designed for experienced supervisors, team leaders and managers. This demanding programme will enable you to hit the ground running in your role.
Managing Change
Understanding the nature of change A model for implementing change Appreciate peoples reactions to change and manage them effectively
Overcoming the barriers to effective communication Building relationships through positive communication Communicating more assertively in meetings Influencing and persuading colleagues
ALSO AVAILABLE AS: One-to-One Fine Tuning Session Licensed Accredited Training Modular
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Effective Communication
Overcome barriers - ensure your communications get results Assess and listen to your teams needs Communicate more assertively in team meetings Define feedback and how to give constructive feedback
What is required of you? - role and responsibilities Meet new challenges and changes with confidence Meet the demands of your manager and team Work with your manager to achieve your goals Establish your personal leadership style
Personal Development
Prepare and develop a personal action plan to support your return to the workplace
2 day company in-house group training programme for 6 - 12 people 1398.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: PMS013 This programme can also be tailored to meet specific needs
ALSO AVAILABLE AS: One-to-One Fine Tuning Session Licensed Accredited Training
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Resource Management
Planning, organising and utilising resources Monitoring and controlling resources Effective delegation when under time and priority pressure(s)
This is a middle manager programme, you will be responsible for the performance of other managers/team leaders and you will be accountable for a business unit or department.
Managing Conflict
Establishing a positive working environment Aligning personal and corporate values Identifying your personal conflict handling style Adapting your style to different situations Practical techniques for dealing with conflict and difficult people
Leadership Style The relationship between leading and managing Receiving feedback on your personal leadership style Analysing your personal leadership style Exploring self-perception and how others perceive you The impact of your style on those you manage Practical and applicable leadership models/tools Identifying your personal strengths and areas for development
Change
Initiating and leading change - your role as a manager and a champion Organisational culture and its impact on change initiatives Communicating change and delivering difficult messages Managing change on a day-to-day basis - plans into action Linking change to the business strategy Gaining commitment to the change and dealing with resistance Encouraging change, creativity and innovation
ALSO AVAILABLE AS: One-to-One Fine Tuning Session Modular Licensed Accredited Training
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The programme is suitable for individuals who have performance coach responsibilities (evaluating and managing others work) and need to help people achieve their potential.
What will I learn? By the end of this programme you will be able to:
Understand the link between effective performance management and business results Monitor and measure performance against agreed goals Run regular appraisal meetings to encourage your team to reach agreed goals and pick up any development opportunities Confidently deal with difficult performance issues positively for all involved Recognise when to give formal and informal motivational feedback
Managing Under-performers
Pre-programme activity
You will be asked to think about the way appraisals and performance is currently handled in your workplace What you like and dislike and specific situations you would like to discuss on the training programme
Identifying what constitutes poor performance Handling difficult people in a fair and confident manner Encouraging them to find solutions and take ownership Understand disciplinary and grievance procedures Understand your role in grievance and disciplinary situations
2 day company in-house group training programme for 6 - 12 people 1398.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref:PM015 This programme can also be tailored to meet specific needs
ALSO AVAILABLE AS: One-to-One Fine Tuning Session Licensed Accredited Training
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By using a simple four-step process every conversation can be made more effective for both parties. During the programme there will be opportunity to practice a variety of real life situations so practical learning can be taken back into the workplace.
This programme is suitable for people who manage others and have had little exposure to critical or difficult conversations. It is also suitable for managers who conduct performance reviews. This programme will help give confidence in delivering the difficult messages as well as setting the direction of critical conversations.
What will I learn? By the end of this programme you will be able to:
Pre-programme activity
Create personal ownership in performance improvement Manage the critical performance review conversation Committing to the way forward in partnership Give effective feedback Deliver bad news and sensitive issues with empathy Effectively resolve conflict Manage emotion in reaction in both yourself and others Face into difficult decisions
In order to gain the maximum benefit from the programme, you will be sent a pre-programme questionnaire to complete which asks you to consider current expectations. This will help you set the context of the programme and the information you provide will be used on the day as part of the programme activities.
Identify the sensitive issues that are critical to your business What makes a critical conversation different from the rest Avoiding conflict at the key touch points Staying in control of emotions
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Suitable for managers and senior managers who have the responsibility for implementing and leading the introduction of change initiatives and wish to enhance their knowledge and skills in strategic change management.
What will I learn? By the end of this programme you will be able to:
Identify the types of change that occur in organisations Identify the main components that are involved in planning change Appreciate the range of issues and complexities involved in change management Understand the main responsibilities when leading people through periods of change Recognise the main barriers to change and establish how change can impact on managers and staff Create strategies for overcoming resistance to change Engage others to build their commitment to the required change Use a series of tools and techniques to analyse, introduce an monitor change
Personal Development
The opportunity to practice with a range of change techniques The preparation of a personal action plan to assist with your on-going development 1 day company in-house group training programme for 6 - 12 people 699.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: ECM017 This programme can also be tailored to meet specific needs
Enhance your ability to identify the strategic rationale for change Understand the nature of change from strategic to personal levels Learn how your organisation's culture can impact on change The importance of understanding the framework that will help implement change Employ the change kaleidoscope to identify the key elements in defining context Use stakeholder mapping to appreciate who will be affected by the change and what action to take
ALSO AVAILABLE AS: One-to-One Fine Tuning Session Licensed Accredited Training
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|Effective Delegation
Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation is just to do it yourself after all youre likely to do a much better and quicker job and lets face it its going to take more time than its worth to explain to someone else how to tackle the task. This all too common view only leads to disaster lack of delegation will lead to you slowly drowning in work. This enlightening oneday programme will give you the confidence to let go of tasks without losing control and give you the skills to use delegation as a motivational tool to increase performance.
This introductory programme is suitable for all supervisors, team leaders and managers who need to boost their delegation skills to improve the efficiency of their teams.
What will I learn? By the end of this programme you will be able to:
Improve productivity and efficiency through effective, intelligent and planned delegation Use your delegation style to identify the tasks that can and cant be delegated, according to the strengths and weaknesses of the team Strengthen your ability to delegate more varied and demanding tasks by accurately assessing the training and development needs of your team and implementing cost effective solutions Ensure that new working arrangements improve work quality as well as quantity Assess the risks of delegation accurately and plan for all eventualities Ensure you and all your team remain motivated, contributing appropriate skills and developing new ones to manage and complete activities and projects successfully
1 day company in-house group training programme for 6 - 12 people 699.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: EFD018 This programme can also be tailored to meet specific needs
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Storming
Problem, what problem? Impact versus degree of difficulty Effectiveness versus efficiency Planning how to manage the creative change Constructing a report for management and key stakeholders to endorse change The preparation of a personal action plan to assist your on-going development
If you are a manager or project leader looking to find innovative and creative ideas for problem resolution, then this programme is for you. It will encourage you to resolve workplace problems by dispensing with the traditional theory, and focus on innovation and creativity to get results.
What will I learn? By the end of this programme you will be able to:
Personal Development
Develop innovative and creative skills to assess and solve your workplace problems Make more effective use of your own and colleagues creative thinking skills Assess the impact on the business of your creative recommendations Use silent storming to lead innovative and creative problem solving sessions Understand how to present new ideas to secure the buy in of others to implement change Construct a report that clearly outlines the thinking process, conclusions and recommendations for making change happen
1 day company in-house group training programme for 6 - 12 people 699.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerieapetraining@gmail.com quoting Ref: CAI019 This programme can also be tailored to meet specific needs
What if? Tapping into the minds of others to find ideas Thinking why not? as opposed to just why?
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This programme is suitable for anyone who manages others and is enthusiastic about the continued development of their team. The programme is designed to help you play an active role in their growth within the workplace and gives you the skills and ability to increase their future potential. If you really are keen to encourage learning and development in the workplace this programme is for you.
What will I learn? By the end of this programme you will be able to:
What will the programme cover? Developing talent the essential for survival
Use simple techniques to analyse team members development needs Identify competency gaps and devise development and training plans Demonstrate how to address both personal and job related learning needs Explain how to develop and motivate four types of performer using a motivational matrix Monitor development results and conduct motivational review meetings Employ a range of feedback skills to stimulate team member thinking and learning Employ a coaching style of leadership to enhance team member confidence and accelerate learning
Why is the development of others a critical business skill for managers? Understanding the benefits and pitfalls of development
ALSO AVAILABLE AS: One-to-One Fine Tuning Session Seminar Session Licensed Accredited Training
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|Facilitation Skills
Programme Overview Facilitators help others to maximise their contribution in groups and teams by creating a supportive and outcome focused environment. We have designed this programme to allow you learn a range of tools and techniques that generate enthusiasm and effect results. The role of the facilitator has become increasingly important and this one-day programme will provide you with the knowledge, skills and a variety of techniques used by the facilitators here at Tangerine Ape. Is this programme right for me? The programme is suitable for all individuals who manage others and want to improve their ability to facilitate group and team situations in the workplace. What will I learn on this programme? By the end of this programme you will be able to: Define what facilitation is Identify the facilitators role, responsibilities and qualities Understand your personal style based on a number of facilitation rating indicators Be able to achieve consensus and understand your impact on the group Techniques for maintaining group energy and participation Managing and dealing with group conflict, difference of opinion and ambiguity What will the programme cover? The Characteristics of Effective and Powerful Group Facilitation What is facilitation and what is the process The benefits of facilitation to others and the business Establish the role of the facilitator Skills and qualities of the facilitator How to Structure a Facilitated Session The stages of facilitation Clarifying group outcomes Assigning and understanding roles and responsibilities within the group Tracking progress by the group and individuals Keeping control of time and action points Communication Skills for Facilitators Listen and question to pick up clues and signs from the group Facilitation skills to keep the group engaged Assertively control the group to keep focus on the outcomes Recognise when decisions need to be taken The Dynamics of the Group Learn how to observe and understand group behaviour Identify participants needs and expectations Ensure engagement of all Guide the group to decisions and conclusions Managing Conflict Differentiate between constructive and destructive criticism Adopt positive techniques for dealing with conflict Techniques for dealing with difficult people and groups Personal Development Preparing an action plan for use back in the workplace
1 day company in-house group training programme for 6 - 12 people 699.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref:FAS034 This programme can also be tailored to meet specific needs
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What will I learn? By the end of the programme you will be able to:
Create a compelling presentation structure Deliver your message clearly using multimedia tools Make your presentations memorable and create an impact Project confidence and authority using your voice and body language Deal with the audience and handle challenging situations 1 day company in-house group training programme for a maximum of 6 people 699.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: PRC021 This programme can also be tailored to meet specific needs
Pre-programme Activity
You will be required to bring along one of your presentations. It could be a presentation that you have delivered and would like to improve or one that you need to deliver in the near future. This will be used as the material for you to work on during the programme.
Programme Overview: Two practice sessions with personalised feedback and input on
Please Note:
The maximum number of delegates for this programme is six. This is due to the nature of the programme and to allow each delegate appropriate time to fine tune their skills.
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|Managing Upwards
This innovative one day programme addresses a fundamental issue facing the majority of todays workforce. Managers can sometimes place unfair demands on our time, this programme will teach you how to be assertive and gain control and more importantly manage your manager for a more effective and efficient working relationship.
Programme overview:
Assess your current strengths and weaknesses when communicating with the upper levels of the management team How to understand the different management styles that exist within your organisation and the business/corporate world Recognise the management styles of your senior managers and understand how to compliment these styles through your own working methods Examine effective tools to work with your manager for successful prioritisation of tasks Discover the importance of two way communication and how to implement it effectively Understand how to motivate your managers for increased performance Learn how to successfully delegate to more senior members of staff
1 day company in-house group training programme for 6 - 12 people 699.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: MU022 This programme can also be tailored to meet specific needs
Personal Development
Draw up an action plan to ensure your new skills are successful in your workplace as a result of attending this programme
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What will the programme cover? What are appraisals and performance reviews?
What is performance management Understanding the cycle of performance Examine where you are now 2 day company in-house group training programme for 6 - 12 people 1398.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: CEA024 This programme can also be tailored to meet specific needs
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Getting it right
Learning from others mistakes Current legislation Avoiding the halo and horns effect Balancing your initial reactions
Preparation
Clearly defined competencies what are they and what are you looking for? Screening and filtering Use and create person specifications Making it work for you planning and preparing for the candidate
2 day company in-house group training programme for 6 - 12 people 1398.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: IAS025 This programme can also be tailored to meet specific needs
ALSO AVAILABLE AS: One-to-One Fine Tuning Session Licensed Accredited Training
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1 day company in-house group training programme for 6 - 12 people 699.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: MTI026 This programme can also be tailored to meet specific needs
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1 day company in-house group training programme for 6 - 12 people 699.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: MRT027 This programme can also be tailored to meet specific needs
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1 day company in-house group training programme for 6 - 12 people 699.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref:AFS028 This programme can also be tailored to meet specific needs
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Analysis and evaluation of the external environment through the use of practical tools How to analyse business performance How to identify opportunities and threats Examining what is corporate strategy, business unit strategy and functional strategy Developing strategy that fits with your business Creating strategic choice building sustainable competitive advantage Practical activity/case study to enable you to apply the learning Measuring the plan against stakeholder interests Keeping the plan flexible and adapting to changes in the business and external environment Developing and adapting your long term objectives
1 day company in-house group training programme for 6 - 12 people 699.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: ISS029 This programme can also be tailored to meet specific needs
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People Insight
We incorporate these tools into our:
and
Feedback
Tangerine Ape offer a comprehensive range of 360 Degree Feedback and Psychometric tools which are designed to help the individual and team understand their strengths and where they can improve their performance.
Leadership and Management Development Programmes Team Development Programmes Team Coaching Programme One-to-One Fine Tuning Sessions
Our Psychometric and Self-Assessment solutions support individuals in being able to determine their personal styles, improve self-awareness and are integral components within our learning design and delivery. - We also offer People Insight and Feedback tools as stand-alone development solutions.
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Applications
Tangerine Ape uses this development tool in coaching, management, team and some of our personal impact and effectiveness programmes
At a glance:
74 Questions 17 Competencies Aimed at all levels Available as self-assessment Online questionnaire Flexible, comprehensive reporting Branded to your company
|We also facilitate 360 Degree Feedback Development Sessions. Contact us to find out more and view sample reports. 43 | Page www.tangerineape.com
Scores can be viewed as raw score averages or standardised scores. The assessments and results are confidential and team members ratings remain completely anonymous. These results are used to produce a powerful, graphical report with an easy-to-follow Personal Effectiveness Plan for each team member, providing each team member with a better understanding of his or her strengths and development areas.
Applications
Team View 360 is ideal for use within team building programmes, shaping the team development focus and converting team intentions into individual actions.
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At a glance:
100 Questions 20 Competencies Aimed at supervisors to senior managers Online questionnaire Flexible, comprehensive reporting Branded to your company
Manager View 360 provides a comprehensive summary 360 degree feedback report, comparing manager self-perception to those of rater categories chosen by your organisation, and including a practical individual effectiveness plan to facilitate professional development.
Applications
Manager View 360 is a 360 degree feedback tool ideal for use in: management coaching; management development programmes; supervisory training and to support appraisals and professional development planning sessions for managers
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At a glance:
35 Questions 7 Competencies Aimed at senior management Available as self-assessment Online questionnaire Flexible, comprehensive reporting Branded to your company
Leader View 360 provides a comprehensive summary 360 degree feedback report, comparing leader self-perception to those of rater categories chosen by your organisation and including a practical individual effectiveness plan to facilitate professional development.
Applications
Leader View 360 is an ideal 360 degree feedback tool for executive caching, leadership development programmes and to support appraisals and professional development planning sessions for senior managers.
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At a glance:
62 Questions 22 Competencies Aimed at senior level executives Available as self-assessment Online questionnaire Flexible, comprehensive reporting Branded to your company
Executive View 360 provides a comprehensive 360 degree feedback report comparing senior executive self-perception to those of board members, managers, direct report, peers and team members, and including a practical individual effectiveness plan to facilitate professional development.
Applications
Executive View 360 is ideal for use in executive coaching; senior management/executive development programmes; succession/talent management programmes and to support appraisals and professional development planning for senior executives.
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At a glance:
70 Questions 14 Competencies Aimed at non-management personnel Available as self-assessment Online questionnaire Branded to your company Flexible, comprehensive reporting
Performance View 360 provides an objective summary 360 feedback report of employees strengths and areas of development, comparing self-perception to those of ones supervisor, peers and team members and including a practical individual effectiveness plan to facilitate professional development.
Applications
Performance View 360 is ideal for use in coaching; skill based training programmes; succession/talent management programmes; career development and to support appraisals and professional development planning.
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Effective Communication Giving and receiving feedback Dealing with workplace conflict Working with others
Giving positive or corrective feedback Creating a positive work environment Delegation Mentoring and coaching Communication up and down with others
For further information and pricing structure please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: IIS037
For further information and pricing structure please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: MIS036
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Team Development
Businesses around the world are turning to teams as the most effective way to achieve a variety of strategic and operational initiatives. However, few teams will perform at high levels and deliver the results expected of them. No matter how talented the individuals, teams aren't naturally or spontaneously productive. Research shows that teams need to be developed along a specific set of guidelines to be successful. Tangerine Apes highly modular and prescriptive approach to team development is based on an understanding of today's workplace. It begins with an indepth team evaluation, so the development can focus on correcting the problems and furthering the strengths. Teams then begin to develop direction, common language, trust and synergy, smoothing the way to high performance.
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Modules:
Creating the team focus and building meaningful commitment Assessing & Developing - team skill sets Change Management/Opportunity Analysis Defining Team Norms Improving Communication/Managing Conflict Developing Rewards and Recognition Creating Team Operating Procedures Integrating New Team Members Evaluating Team and Individual Performance
The modules range from three-six hours in length. For further information and pricing structure please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: DTP038
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Coaching in Action
Putting your new skills into action practice coaching sessions
2 day company in-house group training programme for 6 - 12 people 1398.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: CFR031 This programme can also be tailored to meet specific needs
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|Train the Trainer Essentials Developing Effective and Confident Training Techniques
Programme Overview
Covering the fundamentals of design, delivery and evaluation, this intensive and highly interactive programme gives you a unique opportunity to learn from the experts. Delegate numbers are restricted to eight to allow time for the use of video as an aid to training style development.
What will I learn? By the end of this programme you will be able to:
Clearly identify the requirements of your role as trainer Write appropriate training objectives Identify appropriate training materials and structure content to meet group objectives Confidently deliver effective training sessions Select and utilise effective visual aids to support your training sessions Overcome difficult situations or problems which can occur during a training session Evaluate the effectiveness of your training against predetermined objectives
Group Dynamics
The make-up and structure of groups Anticipating and overcoming trainee problems Handling difficult trainees Training exercises; design and delivery of training sessions Each delegate will undertake practical sessions through the duration of the programme These encompass the writing of session objectives, content development and delivery How to measure the effectiveness of the learning 3 day company in-house group training programme for a maximum of eight people 2097.00 To book this programme please call +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref: TTT032 This programme can also be tailored to meet specific needs
Training Evaluation
ALSO AVAILABLE AS: One-to-One Fine Tuning Session Licensed Accredited Training
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3 day company in-house group training programme for a maximum of eight people 2097.00 To book this programme please call: +44(0)7552 608653 or e-mail; tangerineapetraining@gmail.com quoting Ref:TTW035 This programme can also be tailored to meet specific needs
ALSO AVAILABLE AS: One-to-One Fine Tuning Session Licensed Accredited Training
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