Teleresources, as a firm, has formed a Corporate Self- regulated responsibility towards the society which is deeply integrated in the

business. These policy functions as a built-in, selfregulating mechanism, whereby business monitors and ensures its active compliance with the spirit of law, ethical standards and international norms. The goal of our company policies is to embrace responsibility for the companys actions and encourage a positive impact through our activities on the environment and the people around us. Here are few of these policies which are followed very precisely.

1) Training Programs:

This section provides the details of the on job training for new graduates which include following role: Junior Drive Test Engineers, Junior drive test engineers are usually people who have freshly graduated for universities. Teleresources provides and gives them chance to work and gain knowledge in the practical work environment. Employees in this role are provided training in basic knowledge of working of different technologies such as GSM, UMTS. Extensive training is further provided on different parameters of the network which are to be considered essential in the basic planning of any network. The junior Drive test engineers are then provided training onfield where they are taught how to capture data from the live network. Teleresources use various software to do this task. Software such as Tems, Nemo and Huawei Probe are used.

DT Engineers The Drive Test Engineers are provided training on the capturing of data of live network. They are provided training on different setups through which these tests are conducted. They are provided training from the first step which is to create a suitable drive test route. A different consideration before a drive test route is created is the essential part of the training program. The implication or the understanding of different captured data is taught in detail.

Analysis Engineer

The role of the analysis engineers is to analyse and generate a detailed report of the performance of the network. This report is generated after the DT Engineers capture the data

through the drive test. Employees in this position are trained on various sets of training program. The basic analysis of the data captured through the drive test of the live network

Occupational Health & Safety training.

The occupational health, safety and welfare of all persons employed by Teleresources and any persons visiting our premises are considered to be of the utmost importance. Resources in line with the importance attached to occupational health and safety will be made available to comply with all relevant Statutory and Non Statutory Legislation to ensure that the workplace is safe and without risk to health.

The training provided to the following position is vast and few of the training modules are mentioned below:

The scope of work required by the projects Teleresources continuously seeks to acquire requires a lot of theoretical and on-field training. Teleresources highly well trained staff continuously provides training to the fresh new graduates from various fields and different Universities. We are continuously hiring new graduates which include Australian Citizens and Permanent Residents. Through Teleresources Staff the fresh graduates acquire training on various Wave propagation and traffic engineering in wireless networks. Teleresources is the sole partner of Forsk and EDX Wireless for the distribution of its software in Asia Pacific region. The distribution also includes providing support to the clients with the use of this software. Teleresources provides extensive training to the fresh graduates on this software. On the Job training goals are clearly defined with set of competence requirement related to Telecommunication Network Engineering.

Webinars and On-Site training

Teleresources provides training on technology and commercial topics relevant to the mobile communications industry. This training is provided through either Webinars, where an online training is conducted with one of our best Senior Network Engineer. These trainings prove to be very successful where different people from different background can be provided training directly at home, or in our Sydney office, or on-site at your premises by arrangement.

These courses are characterized by their hands-on approach allowing students to work with world-class radio planning software on network design case studies. Over the past fifteen years Teleresources has provided software specific and industry issue training for hundreds of engineers and managers. These courses have been carried out in Australia and in multiple locations in Europe and Asia. Teleresources has been conducting training on various network optimization tools. A tool such as Atoll has been used extensively by all three major telecom operators in Australia. Tool such as EDX Signal Pro is being used by industries in Energy and mining sector. The training consists of the basic knowledge of GSM, UMTS technologies in case of Atoll and Land mobile radio, Wimax etc. in case of EDX. The first module in these training is the initial planning of any network in any technology. This section explains in detail, what network parameters are needed to be considered at the initial planning of the network. Through a series of practical examples, with

2) Goals of On-Job Training Achieve knowledge of wave propagation and traffic engineering in wireless network Detailed know how of technical and business process to execute daily tasks Detailed understanding of interfaces in the organization Ability to utilize company knowledge database to continuously update technical knowledge

3) Steps taken to achieve these Goals Structured class room trainings of newly hired engineers Field training of engineers utilizing the tools and software required for wireless engineering. Provision of procedure documents to new engineer to carry out day-to day task in order to improve learning process. Continuous assessment of employee assessment through interviews and facilitation in improving technical knowledge

4) details of your organization training strategy, listing its aims and how we achieve them (including any involvement in government or industry training schemes

Our organization has a well framed Training Strategy in place. Objectives of our Training strategy:

To identify areas where ideas and/or effort can be leveraged across our organization in an effort to streamline training development while providing each person involved with materials and support needed to successfully deliver training.

Teleresources is involved in improving skills of our Australian employees through both in house and external training. The aims of these trainings are: Continuously improve skills of the employee to improve employee performance Prepare employees for rapid changes in technology and make them to do transition in new technology environment Provide employees with career progression through competency development Improve employees motivation and interest in task performed by them

Following action/ Activities are designed to achieve those goals External technical classroom trainings through specialized trainer for skills development On-job trainings through combination of approaches including Job Rotation, Internal training courses, Mentorship by senior employees, International assignments and access to knowledge database. Dedicated resource for creating competency development plan for each employee and continuously plan activities for competence assessment and gap closure with quarterly goals defined.

5) What are your organization's future training plan in respect of your Australian employees

As a growing firm, we are continuously hiring new Australian employees. In order to enhance their skills we have a plan to engage in following activities.

 External technical class room trainings through Product Partners Trainings to improve soft skills through short courses offered by Australian local training organization Funding support for employees engaged in University Courses and Professional Development courses by TAFE Travel grant for employees to attend Telecommunication conference Further enhancement of in-house training plans by increasing budget Training plan for each employee with at least 2 classroom trainings every year for each employee Web Based courses and training sessions are also planned to train employee on New products Allocation of Budget to increase learning resources for employees including Books and Journals related to telecommunication technology