:

2008

""
Internet .
:


(Knowledge Management (KM
.
" " Toffler "
"

:
) ( KM
Information Management



.

98/1999
" "



.

" " ) 2007 (

) .(1

" " ) 2007 (

).(2
" " ) 2005 (


).(3
" " ) 2007 (

).(4
"
" )2004(

).(5



:
. .
.


.
.

.

.

2
3
4
5

).(6
) .(7
.







.
:
:1 .
: 2 .
: 3 .
: 4 .
: 5
.

:
-1 .
-2
.
-3
.
-4 .
-5
.
-6
.

6
7

:
-1


.
-2

.
-3


.
-4


.
-5


.

.
The System Theory
System
Inputs Processes
Products

.

.

:
-1 Utilization Techniques :
" " "



" .
-2 (Knowledge Management (KM :
" " (Liew (2007 " "
"

" " " ) 2004 (

"

).(8
" " ) 2006 (
"


").(9
" " ) 2007 (
"
:

").(10

" " )2007( "


").(11
:
.
.
. .
.

" " ) " (KM"

"




" .
-3 Educational Institutions :
" "


).(12
8
9
10
11
12

" " ) 2007 ( " "

" "

).(13
" " " "


.

" .
-4 Processes :
"" "


" .
-5 Products :
"" "


"

.
:

:
:
: :
-1 " : " ) 2004 ( ) .(14
-2 " : " ) 2004 ( :
)(16
-3 " : " ) 2005 ( :
-4 " : " ) 2005 ( ):(17
)(15

13
14

15

16

17

)( ) 2004 ( :
.
)( ) 2004 ( :
.
)( ) 2005( :
: :

22/12/2005-20 .
)( ) 2005( : :
: .

( 2007 ) " " :

:(19) ( 2007 ) " " :

(18)

-5
-6

: :
Jennifer :(20) (2000 ) " " : -1
Shaudhry & Higgins : (21) (2001) " ": -2
Penjamin & Others :(22) (2003) " " : -3
Coukos : (23) ( 2003 ) " " : -4
Keeley : (24) ( 2004 ) " " : -5
Kumar & Kumar :(25) (2006) " " : -6
McCarthy : (26) ( 2006 ) " " : -7
Prayong & Tasapong :(27) (2007) " : -8

20

21

22

23

24

25

26

27

: ( 2007 ) )( 18
. ( ) :
: : ( 2007 ) )( 19
. ( )
() Jennifer, Rowley (2002) : Is Higher Education Ready for knowledge Management ?,
Journal of Educational Management, Vol.14, No.7.
() Shaudhry, A.& Higgins, S. (2001) : Perspectives on Education for knowledge
Management, Paper Presented at The 65th IFLA Council and General Conference, Boston,
18-25 Aug. 2001.
() Penjamin, Loh & Others (2003) : Appling Knowledge Management in University
Research, Ph.D., Singapore Management University.
() Coukos, Semmel E. (2003): Knowledge Management in Research Universities: The
Processes and Strategies, Paper Presented at The American Educational Research
Association Annual Meeting, Chicago, 21-25 Apr. 2003.
() Keeley, Edward J. (2004): Institutional Research as The Catalyst for The Extent and
Effectiveness of Knowledge Management Practices in Improving Planning and Decision
Making in Higher Education Organizations, Op. Cit.
() Kumar, Ashish & Kumar, Arun (2006) : IT Based KM in Indian Higher Education
Systems : Addressing Quality Concerns and Setting The Priorities Right, Journal of
Knowledge Management Practice, Vol.4, No. 4: http://www.Tlainc.com/jkmp.htm.
() McCarthy, A.F. (2006) : Knowledge Management: Evaluating Strategies and Processes
Used in Higher Education, Ph.D., Nova Southeastern University, Publisher Proquest
Informational Learning Co.
() Prayong, Thitithananon & Tasapong, Klaewthanong (2007): Knowledge Management is A
Perfect Education Development Tool: is Thailand's Higher Education Really Ready to
Embrace it ? , Journal of Knowledge Management Practice, Vol., 8, No. 2 :
http://www.tlainc.com/jkmp.htm..

-9 " : " ) (2007

)(28

Moss & Others :

:

:
: :
-1 " : " ) 2005 ( ):(29

: :
-1 " " ) ( 2008

)(30

Beesly & Cooper :

:


:
:



"
" ) 2007 ( " " ) 2007 ( " " (Keeley(2004
" " . (Kumar & kumar (2006

29

() Moss, Gloria & Others (2007): Knowledge Management in Higher Education :A

Comparison of Individualistic and Collectivist Cultures, European, Journal of Education,
Vol. 42, No.3.
)( ) 2005 ( : :

22/12/2005-20 .
)() Beesly, Lisa. G.A. & Cooper, Chris (2008): Defining Knowledge Management (KM
Activities: Towards Consensus, Journal of Knowledge Management, Vol. 12, Issue 3.

28

30

10

.

" " )2005 ( " " ) 2005 ( "
" . (Beesly & Cooper (2008


" " )
2004 ( " " ) 2007 (
" " ) 2007 ( .


" " )2007 ( "
" . (Beesly & Cooper (2008
:

.

" " ) 2004 (
.

.

" " ) 2005 ( "
" .(Beesly & Cooper (2008
:
:
.
.
.

:
:

-
.
:
: :
.
: : - .
:
.
. - .

11

:
: :
:
.
" " .
.
.

.

.

.
:
:


.

.

.
.
: :
:
. . .
. . . - .

12

. . : :

.
.

.
.
.
.
.
. .
: :

:
. . . . .

.

: :
- :
-1 .
-2 .
-3
.
-4 .

13

-5 .
- :
-1 .
-2
.
-3
.
-4
.
-5
.
- :
-1
.
-2 .
-3 .
-4 .
- :
-1 .
-2 .
-3 .
-4 .
-5 .
-6 .
-7 .
: :
- :
-1
.
-2
.
-3 .
-4 .
- :
-1
.
-2
.
-3 .
-4
.
-5 .

14

- :
-1
.
-2
.
-3 .
-4
.
-5 .
- :

-1
.
-2 .
-3 .
-4
.
-5
.
- :
-1
.
-2
.
-3
.
-4
.
-5 .
- :
-1
.
-2 .
-3 .
-4
.
-5 .
-6 .
-7
.
-8
.
-9 .
-10 .

:
-

15

.
.

16