Business User Requirements

[Typically, your company logo, client logo]
Business Requirements Document

For [Project title comes here]
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Presented By:
[Typically your company name, address, contact details, URL and Auto Text]
Revision History
Version Revision Date Author Description of changes
1.0
2.0
3.0
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5.0
TABLE OF CONTENTS
1 EXECUTIVE OVERVIEW ................................................................................. 4

1.1 OBJECTIVES OF THE INITIATIVE ................................................................................................4
1.2 SCOPE OF THE INITIATIVE .........................................................................................................4
1.3 PARTICIPANTS.........................................................................................................................4
1.4 METHODOLOGY .......................................................................................................................4
2 BUSINESS REQUIREMENTS GATHERING – PROCESS .............................. 5
2.1 INFORMATION PROVIDED .........................................................................................................5
2.2 THE INTERVIEW QUESTIONNAIRE..............................................................................................5
2.3 THE PERSONAL INTERVIEW ......................................................................................................5
3 BUSINESS REQUIREMENTS GATHERING – FINDINGS .............................. 6

3.1 PERSPECTIVES CAPTURED FROM THE REQUIREMENTS QUESTIONNAIRE ....................................6
3.2 PERSPECTIVES CAPTURED FROM THE PERSONAL INTERVIEWS ..................................................6
3.3 CRITICAL ANALYSIS ................................................................................................................6
3.4 MAJOR FINDINGS ....................................................................................................................6
4 REQUIREMENTS – DEFINITION & RECOMMENDATIONS ........................... 7
4.1 INTRODUCTION TARGET AUDIENCE ..........................................................................................7
4.2 TARGET AUDIENCE..................................................................................................................7
4.3 SITE LOOK & FEEL ..................................................................................................................7
4.4 NAVIGATION ............................................................................................................................7
4.5 SYSTEM REQUIREMENTS .........................................................................................................7
4.6 KEY FEATURES & FUNCTIONALITY ...........................................................................................7
5 CONCLUSION.................................................................................................. 8
5.1 INTRODUCTION ........................................................................................................................8
6 ANNEXURE 1................................................................................................... 8
6.1 REQUIREMENTS GATHERING QUESTIONNAIRE............................................................8
7 ANNEXURE 2................................................................................................... 8
7.1 REQUIREMENTS GATHERING QUESTIONNAIRE............................................................8
1 Executive Overview
1.1 Objectives of the initiative
Detailed objectives of the initiative/project come here. This could include a bullet point listing of the
key/critical items.
1.2 Scope of the initiative

While the objectives of the initiative are very broad based, the scope will define what is covered and
what is not. Use the scope more as a listing of the key deliverables to prevent surprises after the
project has started.
1.3 Participants
Who are the participants in the initiative (both from your company and the client company?) List
them here.
1) Client Company
Name, Designation, Division
2) Your Company
Name, Designation, Division
1.4 Methodology
A description of the methodology of the business user requirements comes here. A typical
methodology would include:
1) Data Collection: Collection of objectives, thoughts and ideas through a series of detailed
structured interviews;
2) Data Collation: Synthesis and analysis of collected data to derive key conclusions and
enumerate specific areas, on which the further action would be founded and
3) Requirements Definition: Derivation and definition of Business User Requirements from

the data analysis and a study of best practices
2 Business Requirements Gathering – Process
2.1 Information Provided

Has a brief been provided by the client company? Has any background information related to the
project been provided? List them here…
2.2 The Interview Questionnaire

The Business User Requirements gathering process needs to have a formal questionnaire. A
synopsis of the intent behind the questionnaire and some specifics come here…
2.3 The Personal Interview

If your Business User Requirements gathering process is likely to have interviews, please outline
the nature and scope of the interviews here…
3 Business Requirements Gathering – Findings
3.1 Perspectives Captured from the Requirements Questionnaire

Please list the perspectives captured from the Business User Requirements Questionnaire here.
You could use the following tabular format to detail the perspectives.
S. No Details Perspectives
01. Overall Objectives
02. Customer Profiles
03. Customer Needs

etc.,
3.2 Perspectives Captured from the Personal Interviews

Please list the perspectives captured from the Business User Requirements Interviews here. You
could use the following tabular format to detail the perspectives.
S. No Details Perspectives
01. Overall Objectives
02. Customer Profiles
03. Customer Needs

etc.,
3.3 Critical Analysis

Based on the information/perspectives captured above, your analysis needs to come here.
3.4 Major Findings

Major findings of the initiative come here…
4 Requirements – Definition & Recommendations
4.1 Introduction Target Audience

Based on the information gathered, what functionalities and features will you elaborate on? Provide
a brief introduction here…
4.2 Target Audience

This is a sample area of discussion. Put in your recommendations regarding this here…
4.3 Site Look & Feel

4.4 Navigation
4.5 System Requirements

4.6 Key Features & Functionality

4.6.1 Search
4.6.2 User Registration & Profiling

4.6.3 Homepage
4.6.4 Website structure

You could have as many functionalities as defined in your initial scope.
5 CONCLUSION
5.1 Introduction
Draw your conclusions and explain your rationale here…
6 ANNEXURE 1
6.1 Requirements Gathering Questionnaire

Provide a sample of your Business User Requirements gathering questionnaire here
7 ANNEXURE 2
7.1 Requirements Gathering Interview

Provide a sample transcript of your Business User Requirements gathering interview here
The sample transcript should cover…
Interviewer: Name, Designation, Division
Interviewee: Name, Designation, Division
Location: Where the interview was conducted
Date: When the interview was conducted
Actual Transcript

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Business Requirements Document

Version Revision Date Author Description of changes

1 EXECUTIVE OVERVIEW ................................................................................. 4

3 BUSINESS REQUIREMENTS GATHERING – FINDINGS .............................. 6

1.2 Scope of the initiative

Name, Designation, Division

Name, Designation, Division

3) Requirements Definition: Derivation and definition of Business User Requirements from

2 Business Requirements Gathering – Process

2.1 Information Provided

2.2 The Interview Questionnaire

2.3 The Personal Interview

3 Business Requirements Gathering – Findings

3.1 Perspectives Captured from the Requirements Questionnaire

01. Overall Objectives

02. Customer Profiles

03. Customer Needs

3.2 Perspectives Captured from the Personal Interviews

01. Overall Objectives

02. Customer Profiles

03. Customer Needs

3.3 Critical Analysis

3.4 Major Findings

4 Requirements – Definition & Recommendations

4.1 Introduction Target Audience

4.2 Target Audience

4.3 Site Look & Feel

4.5 System Requirements

4.6 Key Features & Functionality

4.6.2 User Registration & Profiling

4.6.4 Website structure

You could have as many functionalities as defined in your initial scope.

6.1 Requirements Gathering Questionnaire

7.1 Requirements Gathering Interview

The sample transcript should cover…

Interviewer: Name, Designation, Division

Interviewee: Name, Designation, Division

Location: Where the interview was conducted

Date: When the interview was conducted

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