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M ARK E.

W ATERS , CPA, MBA, MIM


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PROFILE SUMMARY Dynamic Finance and Accounting Professional with extensive background leading the financial direction of Fortune 50, Big 4 Accounting, and very large dollar organizations across banking and federal and state government. Successful track record of internal control management, SOX compliance initiatives, financial report preparation, and analyses of future earnings or expenses that summarize and forecast financial positions. Possesses the keen ability to mobilize cross-functional project teams of up to 14 employees to effectively achieve short and long-range objectives while streamlining processes and ensuring regulatory compliance. Recognized for collaborating effectively on the creation and development of common sets of project management processes, guidelines, and templates. Certifications: CPA licenses in Georgia and Maryland Computer skills: MS Office Suite, SAP, ESSBASE, Hyperion Workspace PROFESSIONAL EXPERIENCE VERIZON BUSINESS, Alpharetta, GA 2003 2011

Senior Analyst/Senior Accountant Establish, monitor and report on corporate internal controls over financial reporting, including SOX reviews, and perform financial modeling and analyses for presentation to upper management as income statements, cash flows and balance sheets were finalized for the monthly, quarterly and yearly reporting cycles Oversee the classification of expenses between SG&A non-network and COSP network expenses. Evaluate key risks within each finance process and recommend improvements to the design of internal controls. Partner with external auditors to monitor progress and to provide input on audit observations. Prepare management analyses, and reviews of full profit/loss statements, cash flows and balance sheets. Prepare periodic SOX compliance and analysis presentations for the SOX Governance Committee, Executive Management, and the Audit Committee of the Board of Directors. Key Accomplishments: Developed, revised, and maintained corporate expense accounting policies and procedures, improving operational efficiencies by 15%. Created customized weekly purchase order reports used by various groups to control purchasing expenses, resulting in considerable timesavings compared to the manual review of purchase orders. AMERICAN EXPRESS, Atlanta, GA 2001 2003

Personal & Small Business Financial Advisor Oversaw a book of business and maintained ownership of high-income individuals, offering wealth management and investment recommendations. Identified project tasks and set baselines and milestones for tracking and reporting. Analyzed financial information obtained from clients and market trends to determine strategies, products and services to help meet their financial objectives. Educated clients about the purpose and details of financial products, services and strategies; performed follow up to update client information and recommend additional services. Key Accomplishments: Led team to achieve 9th highest American Express sales office in the country. Provided clients with an average ROI of 10-12%.

M A R K E. W A T E R S

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P A GE T W O
1998 2001

DELOITTE & TOUCHE LLP, Washington, DC and Atlanta, GA

Senior Auditor, Assurance Services 1998 1999 Audit Manager, Assurance Services 1999 2001 Assisted corporate and federal government clients with overall risk identification, quantification and mitigation controls. Engaged in GAAP, GAAS, and GASB reviews. Developed annual audit plans to maximize value and ensure client risk concerns were identified and incorporated. Provided guidance and input to teams of engagement staff as necessary during the planning and execution of audits. Completed comprehensive reviews of audit work papers and financial statements, mentoring team members on quality, thoroughness and accuracy. Maintained open lines of communication clients while anticipating, addressing, and escalating concerns as they arose. Key Accomplishment: Improved work time efficiencies nearly 18%, reduced client dissatisfaction with previous management of the engagement, and prevented legal action against the firm. AMERICAN EXPRESS, Arlington, VA 1997 1998

Manager, Business Planning / Financial Analysis Managed financial operations in support of a corporate bid for federal government travel, purchasing, fleet management, and integrated credit card products. Developed financial models, worksheets, and pricing details, analyzing and organizing information and delivering executive-level presentations. Collaborated with managers, business stakeholders and key technical personnel to define future projects, develop strategic plans, identify key success factors, set priorities, and allocate resources. Drove the construction of highly innovative statistical and financial models to analyze new aspects of business performance. Key Accomplishments: Reduced accounts payable by nearly 30 days and brought accounts to current status, saving the company late fees and service charges and preventing duplicate billings. Proposed process improvements in centrally billed accounts that saved several days in the collection of delinquent accounts, thereby saving millions of dollars in interest expense. Created and maintained incentive plan for 12 global account managers that reduced losses from delinquencies and resulted in savings of millions of dollars. ADDITIONAL EXPERIENCE US DEPARTMENT OF EDUCATION, Washington, DC Senior Budget Program Analyst, Office of the Undersecretary, 1995 - 1997 Senior Financial Analyst, Office of Postsecondary Education, 1991 1995 WASHINGTON ADVANCED TECHNOLOGIES, Fairfax, VA Financial Planning & Analysis Manager BANK OF AMERICA, Baltimore, MD Float Operations Manager EDUCATION Master of Business Administration, Finance, Loyola College, Baltimore, MD Master of International Management, Thunderbird School of Global Management, Glendale, AZ Bachelor of Business Administration, International Business, James Madison University, Harrisonburg, VA 1991 1997

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