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  • Oracle OTL Frequently Asked Questions

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    Kotakonda Murali
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    This document contains frequently asked questions about Oracle Time and Labor (OTL). It provides answers to questions about submitting timecards, accessing responsibilities from home, password resets, alternate work schedules, supervisor delegation while on vacation, and who to contact regarding accrual balance issues or other OTL problems. Contact information is given for OTL administrators at different Research Foundation locations who can assist with local OTL issues. The Central Office OTL Helpdesk can also be contacted for additional assistance.

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    This document contains frequently asked questions about Oracle Time and Labor (OTL). It provides answers to questions about submitting timecards, accessing responsibilities from home, password resets, alternate work schedules, supervisor delegation while on vacation, and who to contact regarding accrual balance issues or other OTL problems. Contact information is given for OTL administrators at different Research Foundation locations who can assist with local OTL issues. The Central Office OTL Helpdesk can also be contacted for additional assistance.

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    116 views4 pages

    Oracle OTL Frequently Asked Questions

    Uploaded by

    Kotakonda Murali
    This document contains frequently asked questions about Oracle Time and Labor (OTL). It provides answers to questions about submitting timecards, accessing responsibilities from home, password resets, alternate work schedules, supervisor delegation while on vacation, and who to contact regarding accrual balance issues or other OTL problems. Contact information is given for OTL administrators at different Research Foundation locations who can assist with local OTL issues. The Central Office OTL Helpdesk can also be contacted for additional assistance.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    of 4

    OracleOTLFrequentlyAskedQuestions

    TableofContents
    HowdoIindicateonmyExemptOTLtimecardthatIamonanAlternateWorkSchedule?.......................2
    Isubmittedincorrectinformationonmytimecard.HowdoIchangeit?...................................................2
    WhenismyOTLtimecarddue?....................................................................................................................2
    IcanaccessSelfServiceTimeand/orRFOTLSupervisorApprovalsfromhome.WhycantIaccessmy
    otherOracleresponsibilitiesfromthere?.....................................................................................................2
    HowcanIgetaBalanceProjectionlikeIcouldgetfromLATS?...................................................................3
    IforgotmyOTLpassword.HowcanIgetthatreset?..................................................................................3
    DoesmyOraclepasswordexpire?................................................................................................................3
    Imasupervisor,whoisgoingonvacation.CanIsetupOracletosendthetimecardsthatcomeinwhile
    Imgonetosomeoneelse?...........................................................................................................................3
    IthinkIhaveaproblemwithoneofmyaccrualbalances.WhomdoIcontacttohelplookintothis?.....3

    Tojumptoaparticularquestion,placeyourcursoroverthepagenumber,press
    theCtrlkeyandleftclickwithyourmouse.Youwillbebroughtdirectlytothat
    question.

    HowdoIindicateonmyExemptOTLtimecardthatIamonanAlternate
    WorkSchedule?

    ChangethehoursontheScheduledHoursrowofyourtimesheettoindicatethehoursyou
    actuallywork.ThereisnoAWScheckbox,likeyouwereusedtoseeinginLATS.

    Isubmittedincorrectinformationonmytimecard.HowdoIchangeit?

    Ifyourtimecardwasnotapprovedyetbyyoursupervisor,youcanreopenthetimecardby
    goingtotheTimeEntrypageandclickingtheUpdateiconforthatparticulartimecard.Make
    thenecessarychangesandresubmitittoyoursupervisor.
    Ifthetimecardwasalreadyapproved,youmustcontactyourlocalOTLAdministratorwhowill
    giveyouaformtofilloutthatindicateswhatneedstobechangedandthereasonwhy.Once
    complete,itwillbesubmittedtoCentralOffice.CentralOfficeHRpersonnelwillthendetermine
    ifachangeiswarrantedandwillcontactyouwithanyfurtherinstructions.

    WhenismyOTLtimecarddue?

    YoutimecardisduebythecloseofbusinessontheMondayfollowingtheendofthetimecard
    period.

    IcanaccessSelfServiceTimeand/orRFOTLSupervisorApprovalsfrom
    home.WhycantIaccessmyotherOracleresponsibilitiesfromthere?

    Theexternalwebtierwasspecificallydesignedtoallowaccesstoyourtimecardresponsibilities
    only.ThisportalwasnotdesignedtosupporttheOracleformsthatareusedintheother
    responsibilities.Youwillneedtocontinuetoconnecttothoseresponsibilitiesonlyfromwithin
    yourbusinessofficeVPN(virtualprivatenetwork).

    OTLFAQs

    HowcanIgetaBalanceProjectionlikeIcouldgetfromLATS?

    YourlocalOTLAdministratorcanprovideyouwithabalanceprojection.

    IforgotmyOTLpassword.HowcanIgetthatreset?

    FromtheOTLLoginpage,youcanclickontheForgotyourpassword?linktohaveanewone
    sentouttoyou.(Thisisthequickestwaytoresetyourpassword.)Ifyouneedmoreassistance,
    contactKimGrimaldiat(518)4082296orkgrimaldi@rfmh.org

    DoesmyOraclepasswordexpire?

    YourOraclepasswordwillexpirein120days.Atthattime,youwillbepromptedtosetanew
    password.Remember:Oraclepasswordsmustbeatleast8characterslong.

    Imasupervisor,whoisgoingonvacation.CanIsetupOracletosend
    thetimecardsthatcomeinwhileImgonetosomeoneelse?

    RefertotheOracleTimecardApprovaldocumentationforinstructiononsettingupavacation
    delegate.ThedocumentationcanbefoundontheRFMHwebsite(http://corporate.rfmh.org/).
    PlaceyourcursorovertheSelfServicelinkonthetopbannerofthepageandclickon
    InformationPage.UnderUserGuides,clickonTimecardApproval.ThenrefertotheVacation
    Rulessectionofthemanual.

    IthinkIhaveaproblemwithoneofmyaccrualbalances.WhomdoI
    contacttohelplookintothis?

    IfyourequireadditionalinformationconcerningOracleTimeandLabor(OTL),OracleSelf
    Serviceorhavespecifictimecardoraccrualbalanceissues,pleaseutilizethefollowingcontacts:

    OTLFAQs

    ForNYPIEmployees/Supervisors:
    DennisDavis
    (212)7401119
    davisde@rf.cpmc.columbia.edu
    ForNKIEmployees/Supervisors:
    JillLucchese
    (845)3985411
    jlucchese@nki.rfmh.org
    ForIBREmployees/Supervisors:
    TheresaTroiano
    (718)4945271
    theresa.troiano@opwdd.ny.gov
    ForCentralOfficeEmployees/Supervisors:
    RichardRossi
    (518)4864216
    RFMHOTL@rfmh.org

    IfyourlocalOTLAdministratorwasnotabletoassistyou,pleasesendanemailto:
    RFMHOTLHelpDesk

    RFMHOTL@rfmh.org

    OTLFAQs

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