INSURANCE SOLUTIONS

A time of turbulence is a dangerous time, but its greatest danger is a temptation to deny reality. However a time of turbulence is also one great opportunity for those who can understand, accept and exploit the new realities. It is above all a time of opportunity for leadership. - Peter Drucker

BRINGING UNPRECEDENTED

Flexibility and Speed-to-Market

to the Insurance Industry
Rapid changes in the insurance market, and even in global economies, can either help or hurt your business. How quickly are you able to respond? Who meets marketplace demands quicker you or your competition?

The LUNOS Enterprise Suite is an innovative IT Platform built from the ground up to exceed the exacting demands of insurance companies faced with industry disruption and competition. Developed by Silvermoon and built on IBMs Insurance Application Architecture Framework, LUNOS is a modular approach to running a lean, e cient, competitor-beating insurance company. Product and Channel innovation is key - our focus and insight helps our customers identify new ways to use technology to unleash opportunities.

Key Benets
Silvermoon has helped insurance companies around the world...

Launch new products with greater speed and agility within days or weeks, not months; Lower their Total Cost of Ownership by up to 75%; Achieve unprecedented nancial and regulatory control, reducing audit ndings by up to 80%; Increase revenue and grow market share by up to 40%; Increase information transparency and availability; Introduce product innovation and choice; Avoid duplication of code and data, reducing
code footprint.
"Today's IT architectures, arcane as they may be, are the biggest roadblocks most companies face when making strategic moves. - sourced from IBM

"Flexible IT, Better Strategy" The McKinsey Quarterly Special to CNET News.com

Most of what we need to introduce a new product is now easily accomplished. It is vastly more effcient than it was before - Stephan Clark, Head of Life Administration and Systems, PPS

Business Challenges
Despite their unique o erings, insurance companies globally face similar challenges:

Increased competition, cost in ation and decreasing premium growth; Changing customer loyalty and a fundamental shift in consumer spending patterns; Inability to innovate due to legacy system restrictions; High cost of maintenance due to code rewrites and extensive testing before changes can be commissioned; High cost of audit interventions (remedial actions); Speed to market for implementing new products; Lack of exibility in process rules; UIs are too rigid to be tailored to meet a number of
di erent audiences and channels, including call centre agents, brokers, direct and back o ce sta ; New communication options for distribution and interaction.

Solution
Silvermoons LUNOS Enterprise Suite has been designed from the ground up to meet these challenges. It is built on a widely accepted modern-day insurance architecture, based on 18 years of best practice research from more than two hundred insurance companies around the world. Silvermoon packages its reusable components into various solution editions according to your needs, achieving extensibility and reuse. These components can be implemented across di erent lines of insurance business to achieve unprecedented reusability and cost savings.

Multiple Lines of Business on a Single Platform

Your solutions can be tailored for your speci c Product line or business process without compromising insurance fundamentals that are provided by LUNOS's core building blocks. Insurance concerns are clearly separated to enable reuse, ease of change and the ability to meet product performance and regulatory reporting requirements.
Policy Admin -P&C

rance Solution Insu s

Policy Admin -Life Underwriting CRM

Exten si

XT) & Acc s (E el on

CORE Enterprise Insurance System Components

Channel & Commission Mgt.

rs ato er

Billing & Collection

Reinsurance

Claims -Life

Embracing Change
There is an evolution in how insurers are thinking about their core systems. As a result, the competitive bar is rapidly being raised insurance companies have to fundamentally alter how their insurance products are developed, implemented and serviced. To remain competitive and successful, insurance companies have to embrace change. Silvermoon's LUNOS Platform provides you with the choice and the power to transform your business and leap ahead of the competition by rapidly responding to market opportunities and industry disruption. In addition to developing world-class software for the insurance industry, Silvermoon provides a range of Consulting Services including: IT Strategy, Enterprise Architecture, Business Case, Infrastructure Planning and System Health Checks. Silvermoon works with its Clients and Partners to plan and implement Silvermoon's suite of Business Solutions.

Claims -P&C

Group Life

LUNOS CORE components are generic to the Insurance industry. The logic of these does not change from one insurance company to the next. LUNOS EXT extensions and accelerators are configured to exact customer requirements including unique transactions, behaviours, rules and calculations. Specific insurance solutions tailored to your business.

To request or discuss any of our extensive Case Studies or a more detailed Architecture Overview, please contact: Silvermoon Business Systems SA, International The Forum, G2 Vesta, North Bank Lane, Century City, 7441, Cape Town, Republic of South Africa Phone +27 21 551 5307, Time Zone SAST (GMT+02:00) Graham Grindley-Ferris Mobile +27 82 787 2291 Silvermoon Business Systems BVBA, Europe Dorpstraat 176B, 3060 Bertem, Belgium Phone + 32 16 65 393, Time Zone CEDT (GMT+02:00) Jean-Pol Castus Mobile +18686452346363 Silvermoon Business Systems USA Inc 49 Truman Ave, Princetin, NJ 08540, USA Phone + 1 609 924 5496, Time Zone EDT (GMT -5) Piet Opperman Mobile +1 941 320 4260

About Silvermoon Business Systems

Copyright 2011. Silvermoon Business Systems - All rights reserved.

The mission of Silvermoon is to empower insurance companies to be the best they can be, by enabling their business leaders to be more innovative and creative without being constrained by legacy systems and traditionally rigid business models.
IBM is a registered trademark of the IBM Corporation.

Silvermoons award-winning LUNOS Enterprise Suite o ers a cost-e ective approach to achieving product exibility, speed to market, customer centricity and improved risk management. We bring more choice to the insurance industry. We help clients plan for market and technology changes. We supply world-class software to the insurance industry, and we constantly improve our solutions by working with an extensive network of business Partners globally.

www.silvermoongroup.com