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Corporate Overview

Agenda

Corporate Overview Products & Services Offerings Partners Analyst Customers, Awards,

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Our DNA
Enabling our customers to achieve excellence & sustainable competitive edge
1500+ customers with operations in 50 countries across 5 continents

71 Fortune 500 Companies

Domain Capability / IP based Solutions / Solution Accelerators / IT and Transaction Services Our Differentiator

Consistent Growth
Revenue of $567 Mn CAGR of 40% over last 5 years

Global Talent
Overall headcount of 11500+

Global Provider of Bundled solutions


Banking, Insurance, Asset & Wealth Management, Capital Markets, etc.

Strong Global Delivery Capability


16 delivery centers

Consistently creating value for our stakeholders


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Revenue Snapshot (FY11)


Revenue by Segment
USD million

Revenue by Segment

Revenue by Geographies
USD million

Revenue by Geographies

Developed Markets 57%

Source: Published Annual Reports

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FY12 Quarterly Revenue


Revenue by Segment *
USD million

Revenue by Segment Q1FY12 *

Revenue by Geographies *
USD million

Revenue by Geographies Q1FY12 *

* Excludes revenue from the billing & payments business


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Global Presence for Global Delivery

Customers Locations

Americas: Delivery & Operation Centers Edison, NJ San Luis Obispo, CA

Western Europe: London Birmingham Nantwich Ashby-de-la-Zouch

Middle East & Africa:

South Asia:

Asia Pacific:

Dubai Sharjah

Mumbai Chennai Bangalore Hyderabad Kochi New Delhi


Dammam Jeddah Nairobi Riyadh

Kuala Lumpur Chengdu, China

Other Offices

New York, NY

Frankfurt

Almaty Bahrain Accra Lagos

Singapore Bangkok Sydney

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3i Infotech Solutions
Empowering Business Transformation - with Differentiated Offerings IP Based Solution Suite
Retail / Distribution

Asset & Wealth Management

Banking

Insurance

Capital Markets

Manufacturing

Domain Capability with Product /Solution Accelerators Business Intelligence & Data Warehousing (BI/DW) E-Commerce Enterprise Application Integration (EAI) Enterprise Document Management System (EDMS) Enterprise Applications Testing & Compliance Services IT Services

Application Development & Management Services


System Integration Infrastructure Management Services Transaction Services BPO
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Over 20 + IPRs across various verticals


Banking Financial Services and Insurance Others

Enterprise Resource Planning (ERP)

Stock Broking & Clearing software

Anti Money Laundering Solution

Integrated Stock Broking & Accounting System

Investment & Wealth Management Software

Wealth Management and Distribution System Powering Private Equity

Integrated Investment and Bond Administration Solution

Mutual Funds Solutions


Financial Analytics and Credit Risk System Stock Exchange Surveillance System

Crest Solution Enterprise Relationship Management (ERM)

Fund/Asset Management

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Premia Your Comprehensive Insurance Solution


iPC
Customers

Kiosk

PDA

POINT-OF-SALES
INTERACTIVE INSURANCE

ATM
Banks

Mobile
Other Service Providers

Agents/Brokers

TAKAFUL (Composite Insurance):


LIFE
Quotation Group Life Proposal

Mudharabah & Wakalah, Dripping, Surplus, Profit Share

UNDERWRITING
Policy Endorsement Renewal

Non-LIFE
Fire/ Accident Marine Hull/Cargo & Aviation

REINSURANCE & COINSURANCE


Individual Life Proportional Treaty Non-Proportional Treaty Facultative Inward/Outward Coinsurance Leader/Follower

CLAIMS
Group Medical Intimate Validate Register Estimate Settle Eng & Construction

Group Pension

FINANCIAL MANAGEMENT
GL Cash Mgt Budgeting AR/AP

Motor / Home

Data Analytics

Data Staging

BUSINESS INTELLIGENCE
OPTIONAL ADD ON MODULES

MIS Queries & Reports

Audit Trail

Anti Money Laundering

Business Process Management Workflow

Enterprise Document Content Management

Investment

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Complete Business Life Cycle


Product Setup

Finance

Distribution

Agile

Customer Satisfaction
Claims
Accurate

Service Oriented

Efficient

New Business

Reinsuranc e

Policy Servicing

Product Setup Enabling rapid product introduction across entire range of products Distribution Supports Multi Channel Distribution and facilitates relationship between customer, producer & insurance carrier New Business Reduce time taken to incept new business and provide to Customer Improve consistency & quality of Underwriting decisions, lowering costs that can be passed to customer in terms of lower premiums. Policy Servicing is Customer Service Reinsurance Ensuring reinsurance management operates effectively in line with the Service Providers risk management goals and contractual obligations Claims Effective claims handling processes that cater for ALL types of claims is critical in maintaining customer satisfaction, controlling costs and managing capital. Finance Performs all functions associated with the collection, payment & management of money and assets and ensures the financial integrity of the business
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Premia Unique Features


Integrated Parameterization Imaging/Workflow
Supports the widest range of products in one integrated suite available in the Asia Pacific region Template Driven Setups Truly business configurable, supported by a complete range of technical, implementation and support services Imaging & Storage Alerts for Workflow

Bilingual

Supports Any Two Languages

Multi Entities

Multiple Legal Entities Multi Branch, Country & Currencies

Point of Sales

Customer centric platform, enabling quality customer service and multi-channel marketing and distribution

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Product Factory
Front Facing Services Product Factory
Contract Definition Rules Applicable transactions Questionnaires

Back-end Processes

New business

Distribution

Policy Admin

Claims

Re-insurance

Finance

Transaction processing and Accounting

Product Structure

Interfaces

customer facing services and third party administrative services with Legacy Systems to provide full life cycle management across multiple business and administrative entities
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Insurance Warehouse

Product Factory
New Busi ness
New business Distribution Policy Admin

Distr ibuti on Poli cy Serv icing

Clai ms

Claims

Re-insurance

Finance

Rein sura nce

Fina nce

Claims

Transaction processing and Accounting

Cust ome r Product Structure

Prod ucts

Integration Warehouse Business Intelligence

Provides a very comprehensive data warehouse for life and general insurance Foundation for business intelligence as well as operational intermediary to peripheral systems
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Overview of products and service offerings


Operational Requirement
Policy administration and claims Imaging and workflow

Capability
Premia General, Life & Health

DataScan.Online and DataFlo


Premia Collaborator Premia BI for General, Life & Health

Products

Distribution management and self service Business intelligence

Resourcing for projects and contract

Local and offshore resourcing IT consulting, EDW and systems integration Fixed price and T&M development to specification End user support, facilities and DC management Hosted and on-site managed operations Remote datacenter hosting
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Services

Information management and integration Turn key software development

Managed IT services

Managed services

Printing and BO outsourcing Disaster recovery and business continuity infrastructure

5 factors of a successful relationship Focus on ..


`

Function Speed People Price Risk

Insurance in a box
0Production in 3 months Full service, professional Price to fit Manage to succeed

Support all lines of business and channels Localise for regulation and language Customer centricity across all lines of business and channels

Configuration rather than customisation Out of the box best practice gained from many satisfied customers Mature project management

Local and internationally experienced insurance specialists Implementation and support specialists Business oriented, results driven

Flexible pricing metrics to suit markets and scale Responsive to customer needs Transparent cost structures

Disciplined project management, based on many successful implementations Strong, profitable growth and demonstrated commitment to the market Trusted by the industry and clients 15 - Confidential

Overview of IT services offerings


Professional Services

Resourcing for internal projects and contracts Multi-national talent pool either off or on-site Technical specialists in .NET/Java/Oracle/DB2,networking, OA Insurance domain specialists with skills in underwriting, finance, claims, servicing, distribution Professional services Data warehouse, BI, sales force automation, distribution management Audit consulting and implementation Turn key software design and development Fixed cost or T&M projects

Regionally experienced Local Account Management that ensures leverage of local and regional resources Onshore/Offshore/Nearshore support infrastructure that allows optimal cost structures to be implemented flexibly and quickly Wide access to a secondary skills market for technical and domain specialists that facilitates effective risk management
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Insurance Vertical IT Services Differentiator


3i Infotech Insurance Strength: IT Services Offerings built on Transformation Projects across 175+ Customers across the world

Insurance IT Services offshoot of strong IP lead Insurance domain capability IT services capability built on E2E transformation projects executed for customers across various geographies

Leverage on Insurance Product Strength

175+ Insurance transformation projects has provided unique differentiators Insurance Test Accelerators 400+ test cases with 10,000+ test scenarios across key insurance value chains Insurance practice strength: 1000+ people Strong BPO Service delivery for Insurance Customers Insurance capability coverage

Leverage on 175+ Insurance customer Experiences

Leverage on Insurance COE

Life, Non Life, Health, Broking

Insurance Integration Accelerator: SOA Integration tool enabling various sources BI-in-Box Solvency 2 solution with dashboards

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Test Assets for Non-Life Insurance


Customer Contact Center [Direct, Web, Portal, Agent] Front office Back office
Business Acquisition New Business Post Issue Work Claims Processing Collections Disbursements

Functions

Product Development

Research

Proposals

Policy initiation

Processes

Data mining
Actuarial services Product set-up

Channel Management

Policy review

Policy retention

Claims initiation
Investigations Fraud Management Claims litigation

Accounts Payable
Accounts Receivable Reconciliation

Policy issuance

Underwriting & Policy Administration Underwriting & Administration [147/5717]


Training & Development Corporate functions (IT, HR etc)

HRMS [297/659]

Third Party Interface [e.g. Payment Gateway]


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[Test Cases / Test Scenarios]

Policy Initiationpremium Sales & Initial & Maintenance [31/1690] Marketing collection & reissuance

Accounting [67/1971]

Claims Processing [10/307]

Policy maintenance

Claims management

Billing

Setup & Product [35/316]

Integrator Accelerator

Integrates key areas of insurance value chain Communicates with various applications via HTTP calls web service calls customized API calls File transfer Enables integration with any existing / in-house applications such as Accounting Systems, DMS Systems, CRM Systems Allows the user to define an interface by specifying its target location - Data exchange node. Enable / Disable logging of Trace Messages Debug Messages Comments by Developer Inbound/Outbound XML text Schedule file transfer operations
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Integration tool enables integration with various sources such as HTTP URL or a Web Service or a .Net API plug-in (Integrator Compliant)

Insurance BI-in-Box
Case Study
Company Snapshot
Company : Leading Insurance Company Business : General Insurance Property, General , Accident, Liability

Benefits
Enable top management snapshot view of GI, Life and Medical LOBs Pre built KPIs and metrics for key LOB operations - Underwriting, Claims , Reinsurance and Finance Highly intuitive visual analytics across different geographies and time periods Ad-hoc reporting - user empowerment create interactive reports on the fly Facilitates global access to interactive reports based on user roles

Challenges

Complete, pre-built BI solution for Insurance Deliver intuitive, role-based intelligence for senior management Provide single version of truth Best Industry Practices Enable Rapid Deployment Accelerate time-to-value, inc. ROI, lower TCO and risk

Rapid business growth Business need quantitative analytics to plan. Large volume of transactional data to be consolidated and validated. Financial reporting delays caused by multiple systems and technologies.

Solution
Implement 3i Infotechs BI Framework for Insurance - Leverage on logical data models, Pre-built KPI dashboards, reports

Value Driver
Dashboards

iPhone BI Dashboard

Pre-built ETL for Insurance Pre-mapped metadata Pre-built metrics Pre-built business data model

Pre-defined business indicators Pre-built metrics and reports Superior user experience Highly intuitive user interface for browsing, searching, and locating business performance metrics Robust security Supports Secure Sockets Layer (SSL) encryption technology.

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Deep Relationships with our Partners


ADMS IMS E-Commerce
Partner of the Year ISV Award (2007 and 2008)

Member of Microsoft Innovate-On Program

IBM PrivilegeONE Award (2009)

BI/DW

Testing
IBM Best New ISV HP Elite Partner Award (2006) Club Award (2006)

HP Integrity Ready Partner Award (2007)

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Partner Speak
We are happy to have a strategic alliance with 3i Infotech. Their domain capabilities and innovative solutions in the BFSI space have helped us to reach out to our customers in these industry verticals more effectively

Ramkumar Pichai, General Manager, Customer and Partner Experience, Microsoft India Pvt. Ltd.

Oracle's relationship with 3i Infotech is underpinned by innovation and growth. Our combined technology footprint across Europe is expanding and we expect the partnership to develop further in the coming year. The Oracle Partner Network is committed to supporting 3i Infotech as it enters new markets with these offerings.

Stein Surlein, Vice President, Alliances & Channels

IBM's relationship with 3i Infotech has strengthened over the years. We collaborate to deliver unique client value through our combined capabilities, expertise and industry offerings. With 3i Infotech contributing essential applications developed on IBM's extensive portfolio of products, our clients enjoy world-class IT solutions that bring about improved economics for their success.

Chong Chye Neo, Director, Business Partner Organisation


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Analyst Speak
3i Infotech offers a broad set of solutions in the banking space, both retail and wholesale. With more than 20 such solutions, the company is well-positioned as a comprehensive IT Solutions partner for the dynamic banking industry.

Bart Narter, Senior Vice President - Celent's Banking Group

It has been interesting for IBS Intelligence, as the industry's primary publishing, research and consulting company in the financial services back office and operations space, to watch the evolution of 3i Infotech. We have been following the company since its outset and it has become an important player on the market. It has a broad suite of solutions, with specific strengths in Primary lending, Wholesale banking, Islamic banking and Wealth management and has a varied, international user base.

Martin Whybrow, Director, IBS Intelligence, UK

3i Infotech has a solid offering for insurers in emerging markets which is supported by a capable on-shore/off-shore services delivery arm. In mature markets like North America, the established BPO services and growing IT Services offerings position them well for the cost-focused coming years in the Insurance sector.

Catherine Stagg-Macey, Senior Analyst, Celent

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Customers Voice
3i Infotech is a dedicated and professional partner. Their approach throughout, has been one of openness and commitment to our business goals. We believe that with Premia along with our partnership with 3i Infotech, we can provide the service platform that allows us to exceed our customers expectations and further cement our position as the pre-eminent provider of Pre-Need solutions in the Philippines market.

Santiago N. Cualoping III, Vice President IT, Liability Mgmt. & Special Projects. Philplans

We have been using Premia since 2001. It isa good technology solution for the General, Lifea nd Takaful insurance segments. 3i Infotech has extensive domain knowledge and we are happy with the delivery and attention their team provides. We are pleased to refer them to the Insurance market in and outside GCC. Omer Hassan Elamin, CEO, Arab Orient Insurance, DUBAI, UAE

We wanted a centralized IT solution that could consolidate processes and transactions, empower decision makers to take timely decisions and provide a web-based interface to customers for accessing their policies online. The solution provided by 3i Infotech not only helped us to reduce turnaround time and cost of operations, but also increased employee productivity and customer satisfaction significantly. M. Ramadoss, Chairman & Managing Director, Oriental Insurance Company Limited PREMIA, 3i Infotechs flagship insurance solution gives the insurance company complete control over business activities, resulting in streamlined processes, seamless integration, and high level of data analysis. We expect PREMIA to help us improve our competitive position by faster processing and increasing speed to market products, which ultimately drives down costs. Sameer Al Wazzan, CEO, Solidarity Group Holding
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Awards and Accolades


Winner of the Asia Insurance Service Provider of the Year 2005, 2006

Received the award for the Best Takaful Technology Company for the 4 th consecutive year, at the 5th International Takaful Summit 2011 Ranked 36 (4th among Indian IT companies) in the Fintech 100 list of Financial Services & Technology providers, published by American Banker 3i Infotech retains its 4th position in the lending category of the IBS Sales League table published by IBS Intelligence, UK for the fourth consecutive year (2008-2011) Awarded ISV partner of the Year FY10 Technology by Oracle, India One of the top 3 companies in the Service Provider of the Year and Technology Initiative of the Year categories at the 14th Asia Insurance Industry Awards

Received Certificate of Recognition from Business Software Alliance for Software Asset Management Compliance Certified by Worldblu as one of the "Most Democratic Workplaces" for the 2nd consecutive year, 2010 and 2011
* Source: Dataquest
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Thank you
For questions, please contact Eve Ng via Email: eve.ng@3i-infotech.com/ Phone: +60 12 5880473

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