Professional Documents
Culture Documents
Agenda
Corporate Overview Products & Services Offerings Partners Analyst Customers, Awards,
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Our DNA
Enabling our customers to achieve excellence & sustainable competitive edge
1500+ customers with operations in 50 countries across 5 continents
Domain Capability / IP based Solutions / Solution Accelerators / IT and Transaction Services Our Differentiator
Consistent Growth
Revenue of $567 Mn CAGR of 40% over last 5 years
Global Talent
Overall headcount of 11500+
Revenue by Segment
Revenue by Geographies
USD million
Revenue by Geographies
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Revenue by Geographies *
USD million
Customers Locations
South Asia:
Asia Pacific:
Dubai Sharjah
Other Offices
New York, NY
Frankfurt
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3i Infotech Solutions
Empowering Business Transformation - with Differentiated Offerings IP Based Solution Suite
Retail / Distribution
Banking
Insurance
Capital Markets
Manufacturing
Domain Capability with Product /Solution Accelerators Business Intelligence & Data Warehousing (BI/DW) E-Commerce Enterprise Application Integration (EAI) Enterprise Document Management System (EDMS) Enterprise Applications Testing & Compliance Services IT Services
Fund/Asset Management
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Kiosk
PDA
POINT-OF-SALES
INTERACTIVE INSURANCE
ATM
Banks
Mobile
Other Service Providers
Agents/Brokers
UNDERWRITING
Policy Endorsement Renewal
Non-LIFE
Fire/ Accident Marine Hull/Cargo & Aviation
CLAIMS
Group Medical Intimate Validate Register Estimate Settle Eng & Construction
Group Pension
FINANCIAL MANAGEMENT
GL Cash Mgt Budgeting AR/AP
Motor / Home
Data Analytics
Data Staging
BUSINESS INTELLIGENCE
OPTIONAL ADD ON MODULES
Audit Trail
Investment
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Finance
Distribution
Agile
Customer Satisfaction
Claims
Accurate
Service Oriented
Efficient
New Business
Reinsuranc e
Policy Servicing
Product Setup Enabling rapid product introduction across entire range of products Distribution Supports Multi Channel Distribution and facilitates relationship between customer, producer & insurance carrier New Business Reduce time taken to incept new business and provide to Customer Improve consistency & quality of Underwriting decisions, lowering costs that can be passed to customer in terms of lower premiums. Policy Servicing is Customer Service Reinsurance Ensuring reinsurance management operates effectively in line with the Service Providers risk management goals and contractual obligations Claims Effective claims handling processes that cater for ALL types of claims is critical in maintaining customer satisfaction, controlling costs and managing capital. Finance Performs all functions associated with the collection, payment & management of money and assets and ensures the financial integrity of the business
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Bilingual
Multi Entities
Point of Sales
Customer centric platform, enabling quality customer service and multi-channel marketing and distribution
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Product Factory
Front Facing Services Product Factory
Contract Definition Rules Applicable transactions Questionnaires
Back-end Processes
New business
Distribution
Policy Admin
Claims
Re-insurance
Finance
Product Structure
Interfaces
customer facing services and third party administrative services with Legacy Systems to provide full life cycle management across multiple business and administrative entities
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Insurance Warehouse
Product Factory
New Busi ness
New business Distribution Policy Admin
Clai ms
Claims
Re-insurance
Finance
Fina nce
Claims
Prod ucts
Provides a very comprehensive data warehouse for life and general insurance Foundation for business intelligence as well as operational intermediary to peripheral systems
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Capability
Premia General, Life & Health
Products
Local and offshore resourcing IT consulting, EDW and systems integration Fixed price and T&M development to specification End user support, facilities and DC management Hosted and on-site managed operations Remote datacenter hosting
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Services
Managed IT services
Managed services
Insurance in a box
0Production in 3 months Full service, professional Price to fit Manage to succeed
Support all lines of business and channels Localise for regulation and language Customer centricity across all lines of business and channels
Configuration rather than customisation Out of the box best practice gained from many satisfied customers Mature project management
Local and internationally experienced insurance specialists Implementation and support specialists Business oriented, results driven
Flexible pricing metrics to suit markets and scale Responsive to customer needs Transparent cost structures
Disciplined project management, based on many successful implementations Strong, profitable growth and demonstrated commitment to the market Trusted by the industry and clients 15 - Confidential
Resourcing for internal projects and contracts Multi-national talent pool either off or on-site Technical specialists in .NET/Java/Oracle/DB2,networking, OA Insurance domain specialists with skills in underwriting, finance, claims, servicing, distribution Professional services Data warehouse, BI, sales force automation, distribution management Audit consulting and implementation Turn key software design and development Fixed cost or T&M projects
Regionally experienced Local Account Management that ensures leverage of local and regional resources Onshore/Offshore/Nearshore support infrastructure that allows optimal cost structures to be implemented flexibly and quickly Wide access to a secondary skills market for technical and domain specialists that facilitates effective risk management
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Insurance IT Services offshoot of strong IP lead Insurance domain capability IT services capability built on E2E transformation projects executed for customers across various geographies
175+ Insurance transformation projects has provided unique differentiators Insurance Test Accelerators 400+ test cases with 10,000+ test scenarios across key insurance value chains Insurance practice strength: 1000+ people Strong BPO Service delivery for Insurance Customers Insurance capability coverage
Insurance Integration Accelerator: SOA Integration tool enabling various sources BI-in-Box Solvency 2 solution with dashboards
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Functions
Product Development
Research
Proposals
Policy initiation
Processes
Data mining
Actuarial services Product set-up
Channel Management
Policy review
Policy retention
Claims initiation
Investigations Fraud Management Claims litigation
Accounts Payable
Accounts Receivable Reconciliation
Policy issuance
HRMS [297/659]
Policy Initiationpremium Sales & Initial & Maintenance [31/1690] Marketing collection & reissuance
Accounting [67/1971]
Policy maintenance
Claims management
Billing
Integrator Accelerator
Integrates key areas of insurance value chain Communicates with various applications via HTTP calls web service calls customized API calls File transfer Enables integration with any existing / in-house applications such as Accounting Systems, DMS Systems, CRM Systems Allows the user to define an interface by specifying its target location - Data exchange node. Enable / Disable logging of Trace Messages Debug Messages Comments by Developer Inbound/Outbound XML text Schedule file transfer operations
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Integration tool enables integration with various sources such as HTTP URL or a Web Service or a .Net API plug-in (Integrator Compliant)
Insurance BI-in-Box
Case Study
Company Snapshot
Company : Leading Insurance Company Business : General Insurance Property, General , Accident, Liability
Benefits
Enable top management snapshot view of GI, Life and Medical LOBs Pre built KPIs and metrics for key LOB operations - Underwriting, Claims , Reinsurance and Finance Highly intuitive visual analytics across different geographies and time periods Ad-hoc reporting - user empowerment create interactive reports on the fly Facilitates global access to interactive reports based on user roles
Challenges
Complete, pre-built BI solution for Insurance Deliver intuitive, role-based intelligence for senior management Provide single version of truth Best Industry Practices Enable Rapid Deployment Accelerate time-to-value, inc. ROI, lower TCO and risk
Rapid business growth Business need quantitative analytics to plan. Large volume of transactional data to be consolidated and validated. Financial reporting delays caused by multiple systems and technologies.
Solution
Implement 3i Infotechs BI Framework for Insurance - Leverage on logical data models, Pre-built KPI dashboards, reports
Value Driver
Dashboards
iPhone BI Dashboard
Pre-built ETL for Insurance Pre-mapped metadata Pre-built metrics Pre-built business data model
Pre-defined business indicators Pre-built metrics and reports Superior user experience Highly intuitive user interface for browsing, searching, and locating business performance metrics Robust security Supports Secure Sockets Layer (SSL) encryption technology.
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BI/DW
Testing
IBM Best New ISV HP Elite Partner Award (2006) Club Award (2006)
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Partner Speak
We are happy to have a strategic alliance with 3i Infotech. Their domain capabilities and innovative solutions in the BFSI space have helped us to reach out to our customers in these industry verticals more effectively
Ramkumar Pichai, General Manager, Customer and Partner Experience, Microsoft India Pvt. Ltd.
Oracle's relationship with 3i Infotech is underpinned by innovation and growth. Our combined technology footprint across Europe is expanding and we expect the partnership to develop further in the coming year. The Oracle Partner Network is committed to supporting 3i Infotech as it enters new markets with these offerings.
IBM's relationship with 3i Infotech has strengthened over the years. We collaborate to deliver unique client value through our combined capabilities, expertise and industry offerings. With 3i Infotech contributing essential applications developed on IBM's extensive portfolio of products, our clients enjoy world-class IT solutions that bring about improved economics for their success.
Analyst Speak
3i Infotech offers a broad set of solutions in the banking space, both retail and wholesale. With more than 20 such solutions, the company is well-positioned as a comprehensive IT Solutions partner for the dynamic banking industry.
It has been interesting for IBS Intelligence, as the industry's primary publishing, research and consulting company in the financial services back office and operations space, to watch the evolution of 3i Infotech. We have been following the company since its outset and it has become an important player on the market. It has a broad suite of solutions, with specific strengths in Primary lending, Wholesale banking, Islamic banking and Wealth management and has a varied, international user base.
3i Infotech has a solid offering for insurers in emerging markets which is supported by a capable on-shore/off-shore services delivery arm. In mature markets like North America, the established BPO services and growing IT Services offerings position them well for the cost-focused coming years in the Insurance sector.
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Customers Voice
3i Infotech is a dedicated and professional partner. Their approach throughout, has been one of openness and commitment to our business goals. We believe that with Premia along with our partnership with 3i Infotech, we can provide the service platform that allows us to exceed our customers expectations and further cement our position as the pre-eminent provider of Pre-Need solutions in the Philippines market.
Santiago N. Cualoping III, Vice President IT, Liability Mgmt. & Special Projects. Philplans
We have been using Premia since 2001. It isa good technology solution for the General, Lifea nd Takaful insurance segments. 3i Infotech has extensive domain knowledge and we are happy with the delivery and attention their team provides. We are pleased to refer them to the Insurance market in and outside GCC. Omer Hassan Elamin, CEO, Arab Orient Insurance, DUBAI, UAE
We wanted a centralized IT solution that could consolidate processes and transactions, empower decision makers to take timely decisions and provide a web-based interface to customers for accessing their policies online. The solution provided by 3i Infotech not only helped us to reduce turnaround time and cost of operations, but also increased employee productivity and customer satisfaction significantly. M. Ramadoss, Chairman & Managing Director, Oriental Insurance Company Limited PREMIA, 3i Infotechs flagship insurance solution gives the insurance company complete control over business activities, resulting in streamlined processes, seamless integration, and high level of data analysis. We expect PREMIA to help us improve our competitive position by faster processing and increasing speed to market products, which ultimately drives down costs. Sameer Al Wazzan, CEO, Solidarity Group Holding
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Received the award for the Best Takaful Technology Company for the 4 th consecutive year, at the 5th International Takaful Summit 2011 Ranked 36 (4th among Indian IT companies) in the Fintech 100 list of Financial Services & Technology providers, published by American Banker 3i Infotech retains its 4th position in the lending category of the IBS Sales League table published by IBS Intelligence, UK for the fourth consecutive year (2008-2011) Awarded ISV partner of the Year FY10 Technology by Oracle, India One of the top 3 companies in the Service Provider of the Year and Technology Initiative of the Year categories at the 14th Asia Insurance Industry Awards
Received Certificate of Recognition from Business Software Alliance for Software Asset Management Compliance Certified by Worldblu as one of the "Most Democratic Workplaces" for the 2nd consecutive year, 2010 and 2011
* Source: Dataquest
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Thank you
For questions, please contact Eve Ng via Email: eve.ng@3i-infotech.com/ Phone: +60 12 5880473