PMAS Arid Agriculture University Rawalpindi

University Institute of Management Sciences

MidTerm Exam Spring 09
Course: MGT 711 Production Operations Management Course Faculty: Dr. Rauf-i-Azam & Dr. Akmal JAved
Instructions:
i.

Max Time: 90 min Max Marks: 60

Answer all the questions in legible writing un-readable parts of the answers will be struck-out and marked ZERO.

ii.
iii.

Leave your mobile phone outside the examination hall.

Cheating in examination will lead to cancellation of paper and strict disciplinary action.

iv. v.

Detailed work should be submitted for all problems requiring calculations. Only a non-programmable calculator is permitted to be used for solving problems.

Q.1.

What are the characteristics of world-class firms in the strategic and tactical areas of POM? Briefly explain (1 or 2 sentences only) the following important POM issues: (6 Marks) (a) (d) Quality Strategy Process Strategy (b) Price Strategy (e) Location Strategy (c) (f) Human Resources Strategy Inventory Tactics

Q.2. Q.3.

Differentiate between performance specifications and design specifications. Draw flowchart for Product Design Process & Service Design Process. (14 Marks) A production operation has a 10% scrap rate. As a result, 72 pieces/hr are produced. What is the potential increase in the labor productivity that could be achieved if the scrap is reduced to 5%? (10 Marks)

Q.4.

(a)

What is MAD, and why is it important in the selection and use of Forecasting models? (5 Marks) (b) The port of Baltimore has unloaded large quantities of grain from ships during the past eight quarters. The ports operations manager wants to test the use of exponential

P.T.O.

PMAS Arid Agriculture University Rawalpindi

University Institute of Management Sciences
MidTerm Exam Spring 09
Course: MGT 711 Production Operations Management Course Faculty: Dr. Rauf-i-Azam & Dr. Akmal JAved Max Time: 90 min Max Marks: 60

smoothing to see how well the technique works in predicting the tonnage unloaded. He guesses that the forecast of grain unloaded in the first quarter was 175 tons. Two values of are examined: = 0.1 and = 0.5. The following table gives actual tonnage unloaded, prepare forecast for the 9th quarter with the above two values. Also compute MSE for the two forecasts and comment on their performance. Quarters Tonnage Q.5. 1 180 2 168 3 159 4 175 5 190 6 205 7 180 8 182 (15 Marks) 9 ?

Quarterly demand for Jaguar XJ6s at a New York auto dealer is forecast with the equation where represents quarters, Q1 of 2007 being and represents quarterly demand. The demand for sports sedans (XJ6s) is seasonal and the seasonal relatives for Q1, Q2, Q3 & Q4 are 0.80, 1.00, 1.30 & 0.90 respectively. Prepare forecast for the demand during each quarter of 2009. (10 Marks)

P.T.O.

PMAS Arid Agriculture University Rawalpindi

University Institute of Management Sciences
MidTerm Exam Spring 09
Course: MGT 711 Production Operations Management Course Faculty: Dr. Rauf-i-Azam & Dr. Akmal JAved Max Time: 90 min Max Marks: 60

Good Luck

P.T.O.