1.

The process of coordinating work activities efficiently and effectively is known as a. Planning b. Organizing c. Management d. None of above 2. Someone who participate in management process by planning organizing, leading, controlling the organizations resources is a. CEO b. Manager c. Staff Nurse d. Director 3. Management skills were identified by; a. Henry Fayol b. Robert. L. Katz c. Fredrik Taylor d. None of Above 4. Ability to work well with and through other people and to work effectively as a group member is known as a. Human skill b. Technical skill c. Conceptual skill d. Design skill 5. Cognitive ability to see the big picture, to see the organization as a whole and relationship among its parts; a. Human skill b. Technical skill c. Conceptual skill d. Design skill 6. Managers and their interaction with their employees are; a. Unpredictable b. Predictable c. a & b d. None of above 7. Level of management Who execute the policies/strategies established by top management and coordinate the activities of line managers; a. Top Management b. Middle Management c. Supervisors/Line Manager d. Low Level/operational 8. The ends toward which activity or effort is directed is known as a. Objectives b. Goals c. Strategies d. All of above

9. Planning process DOESNOT includes a. Developing organizational mission & setting goals b. Devising plans c. Achieving performance. d. Giving feed back 10. Purchase of buildings or major equipments is known as a. Personnel budget b. Operating budget c. Capital budget

d. None of above 11. Following are Strategic goals Except; a. Broadly define overall organizational targets for future results b. Developed by top management c. Means used to achieve tactical goals d. Long term 12. Budget is defined as a. A numerical plan for allocating resources to specific activities. b. A plan that uses numerical data to predict the activities of an organization over a period of time. c. A financial map in terms of money used to prepare an organization for the future. d. All of above 13. Budget concerned with work force is known as a. Personnel b. Operating c. Capital d. None of above 14. Employees have one manager, or boss to whom they report and to whom they are responsible. a. Chain of Command b. Unity of command c. Span of control d. All of above 15. The structure that integrates both product line and functional structure in to one overlapping structure is known as a. Hybrid structure b. Matrix Structure c. Service-integrated structure d. Self organizing structure 16. The authority that provide advice and direct activities within a particular functional area of expertise. a. Line authority b. Staff authority c. Functional authority d. All of above 17. Which of the following level provide strategic direction and monitor external environment a. Top level b. Middle level c. Operational level d. None of above
18. A diagram of positions and relationship within the organizational structure is a. Organizational design b. Organogram c. Organizational chart d. Only b and c 19. The process of balancing the quantity of staff available with the quantity and mix of staff needed by the organization is known as

a. Planning b. Organizing c. Staffing

d. Directing
20. The process of actively seeking out or attracting applicants for existing positions is known as

a. Recruiting b. Selection c. Placement d. Indoctrination 21. Leadership style concerned with innovative change in organizations and human service is called a. Transactional Leadership: b. Transformational leadership c. Charismatic Leadership d. None of above
22. A process of establishing performance standards and evaluating performance in order to arrive an objective.

a. b. c. d. a. b. c. d. a. b. c. d. a. b. c. d.

Feedback Performance appraisal Control All of above Control Supervision Observation All of above Coordination Consultation Supervision None of above Fredrik Taylor Robert L Katz Spider man Mintzberg

23. Direction of people at work is known as

24. Orderly synchronization of efforts to provide the proper amount of timing and directing execution resulting in
harmonious and unified actions to stated objectives is called;

25. Interpersonal, informational and, decisional roles were developed by

26. Any situation in which one person /group perceive that another person /group is interfering with his or her goal attainment a. Group dynamic b. Conflict resolution c. Decision making d. None of above 27. When one party chase what it wants art the expense of others is known as a. Competing b. Collaborating c. Accommodating d. Compromising 28. The followings are the strategies of conflict resolution Except one; a. Competing b. Collaborating c. Communicating d. Compromising 29. Followings are the elements of supervision Except one;

a. Specific Instructions b. Monitor Efforts c. Concurrent control d. Accountability Review

30. All of the following statements belongs to collaboration Except one a. A situation in which parties to a conflict ,each desires to satisfy fully the concerns of others

b. Requires commitment to relationships and goals c. Conflicts are seen as opportunities d. Try to ignore discrepancies 1. 2. 3. 4. What are different steps in budgetary process List down the components of organizational structure List down different components of selection process As a nurse manager you noticed that staff supervised by you are habitual late comers, how will you manage this issue while following steps of decision making process 5. List down the characteristics of an effective control systems 6. List down the problems of woman manager in Pakistan and what are the solutions to its problems.