FRAN AWOLESI 106 Maddybeth Crescent, Brampton, Ontario, L6Y5R6 * Phone: 416 565 3359 / 609 606 2049

* E-Mail: fa11699c4@westpost.net PMI and ITIL CERTIFIED SENIOR LEVEL PROJECT MANAGEMENT PROFESSIONAL PROFILE - High-performing project management professional with over 18 years experience in providing IT based business solutions to the financial industry. - Proven competency in concurrently managing an average of 8 to 12 globally situ ated concurrent projects from initiation to closing and signoff. - Focused on creating value from investments by using projects as a means to att ain organizations' strategic objectives and goals. - Skilled professional in developing and adopting project management framework f or an organization's PMO and project management maturity from scratch. - Compassionate team motivator and mentor. Communicates effectively with both bu siness and technical experts in cross functional global projects to build high p erformance teams. - Proficient architect for reengineering processes and procedures for effectiven ess and efficiency. - Well experienced in managing multi-phased complex IT solution projects which i nvolves collaboration between multiple partners and vendor management. PROFESSIONAL EXPERIENCE Senior Project Manager, SOFGEN SA, Brampton, ON, 2009 to Present - Nurtured the relationship between clients, partners and vendors with the compa ny to ensure that clients receive end-to-end business solution that shields the client from the complexity of solutions, thereby converting the clients to satis fied customers for repeat business. - Managed and prepared response to tenders, request for proposals and Statement of works to ensure that products pricing are realistic and competitive. This clo sed the gap between sales and project delivery to ensure project success. - Managed, trained, mentored and provided direction to team members regarding pr ojects planning, implementation strategy for operational management and performa nce measurement so as to meet agreed performance objectives within agreed budget s and timescales - Managed and tracked costs and expenditures in line with project budget to enab le the continuous tracking of actual against budget. - Consolidated and analyzed profitability, bill rate, utilization, revenues and margin within the business unit for management reporting. - Communicated effectively with clients to identify, document business requireme nts, and evaluate alternative business solutions and strategies that provide sup erior IT based business solution at the best value to the client. - Served as the highest level of escalation for project related issues for inter nal and external project managers to ensure timely closure of issues within agre ed SLAs. - Managed the limited resource pool available to achieve revenue projections by effectively allocating resources to projects. - Lead the setup of the PMO office from scratch to provide project management be st practice visibility required to ensure project delivery success. This involve d the identification and continuous review of project management tools and techn iques that best fits the organization's strategic objectives.

- Conducted project reviews to assess performance against the intended scope whi le overseeing all projects through the full implementation delivery cycle. This resulted in better performance recommendations and identification of opportuniti es. - Developed and maintained administration and relevant reporting and planning sy stems. Process Architect for ITIL processes, IBM US - Global Process Services (GPS), Ce dar Hills, NJ, 2008 - Developed process chapters for customer-facing transition and steady state pro cesses from IBM 42 process chapters. - Collaborated with the IBM client account teams to develop Service Responsibili ty Matrix for the process chapters required to re-engineer client's service and support delivery processes based on executed contract with client account. - Collaborated with IBM client account teams to organize and hold Service Develo pment Workshops to kick-off process development projects and agree deliverables and timelines. - Served as Subject Matter Expert for Problem, Incident, Release, Change managem ent processes to determine and agree process chapter content required to make cl ient processes ITIL compliant. - Documented and shared project lessons learnt. - Identified, documented and analyzed project risk with its impact and mitigatio n strategies. - Adopted BPM methodologies in developing account process chapters with the aim of meeting overall GPS goals. PMO Manager, Delisys Delivery Systems Ltd., Brampton, ON, 2003 to 2009 - Managed cross functional international project teams in the concurrent impleme ntation and support of IT solutions in financial institutions. - Identified project stakeholders, documented requirements and identified gaps, aligned solution to business needs and agreed on deliverables. - Developed project management plan, manage, track, monitor and control the proj ect to agreed project plan. - Mentored and trained project teams on the organizations' Project management me thodology, services and products. - Managed the development and implementations of company's suite of IT solution; Data Warehouse, ERP, core banking and credit risk solutions. - Managed the concurrent implementations of T24 core banking application in 25 W orld Vision Microfinance sites in 22 countries. - Managed the implementation of configuration management process with developmen t of the configuration database and its accompanying support processes of Change , Release. - Managed the development and implementations of Data Warehouse. - Managed the project to review the Service support processes of Configuration, Change and Release management to identify process bottlenecks and improve effici ency. - Managed the implementations of ERP solution covering Budgeting, Asset Manageme nt, Bank/Account Reconciliation, Financials (Accounting), Customer Service and R elationship Management, Cost/Profit Allocation, Inventory, Purchasing, and Loans . - Managed the development of IT Continuity plan to align to the BCP with the und erlining Capacity and Availability plans. Senior Systems/Business Analyst, Citizens Bank, Lagos, 1999 to 2002 - Supported 5000+ users in a multi-domain environment. - Managed a team of 22 members to re-implement the banking application. - Designed and built the banks GL and Assets and liability reports.

- Interfaced the payroll system running on Oracle database to the banking applic ation running on Universe database. - Managed programs documentation. - Designed and delivered user training. - Managed the upgrade of Globus and other acquired software applications of the bank to higher/new releases. - Designed, built and maintained a data warehouse for local clearing cheques. - Developed a program in Visual Basic using Leadtools technology to reduce large image files to smaller .jpg format for easy access across a high traffic networ k. - Built an interface on Globus for the new local clearing system. - Gathered end user requirements, developed and implemented solutions. CORE COMPETENCE / AREA OF EXPERTISE - End-to-end Project , Program and Portfolio Management - Business / Technical Specification gathering, analysis and development - Global, Multi-Site, and Concurrent clients project management - IT Business Solutions implementation - Vendor / Partner Management - Cost management - Process and Procedure redesign - Aligning IT solution to Business - Change Management - Resource Planning and Allocation - Banking Operations - Strategic planning / Budgeting - Total Quality Management - Team Leadership / Mentoring - Problem Solving - Project Effort Estimation, Pricing and Invoicing - Earned Value Management - Document and Workflow management - PMO Management - SOW and Proposal Development - ITIL / PMI Best Practices - SDLC - Agile/Waterfall - ITIL Service Support / Delivery Processes CERTIFICATION - Certified Project Management Professional, Project Management Institute, Augus t 2007. - Certified ITIL Service and Delivery Manager V2, 2008. EDUCATION - MBA Project Management, University of Texas at Dallas School of Management, 20 10. - Graduate Certificate in Project Management, University of Texas at Dallas Scho ol of Management, 2009. - B.Sc Computer Science, University of Ibadan, 1992.