SARAH A.

DOIEL 6275 CRUMLISH STREET STAGECOACH NV 89429 (775) 297-2369 OBJECTIVE To obtain a challenging position where my acquired skills, experience and knowledge will complement and further enhance the company's goals and object ives. EXPERIENCE: 02/04 to Secretary of State - Accounting Division 12/10 Carson City, Nevada Accounting Assistant III

Responsibilities included creating, managing and maintaining trust accounts as requested by clients utilizing the Great Plains Accounting program. This includ ed charging customer's account for services rendered, answering and correcting m ultiple billing questions from customers, generating weekly invoices, creating m onthly trust account statements, tracing and reversing credit card disputes, ins ufficient fund checks and e-check returns and reversing the actions in the E-SOS program to reflect the return of funds from the bank. I would also create, upd ate and maintain reports to track performance, revenues and expenditures on two budget accounts. Receive and verify the validity of refund requests submitted by customers who su bmitted the incorrect fees, filed duplicate filings, online system overcharge or canceling their request for service. Issue refund check to customers, Resident Agents or Officers by way of Payment Vouchers and Journal Vouchers using Great Plains Program, E-SOS Program, Paypoint Program and IFS-HR Advantage Program. Generate daily reports to balance and deposit daily deposit. Daily deposit cons ists of all checks received by mail for filing fees. Deposit had to be accurate and completed for delivery to the Treasurer's Office by 10:00 am. Credit card reconciliation was finalized for all payments received the prior day using the C lientline and Paypoint programs. The ability to work efficiently, promptly and prioritize work duties was crucial. 11/01 to Secretary of State - UCC Division 2/04 Carson City, Nevada Administrative Assistant II

Responsibilities include processing all checks, credit cards and trust account p ayment for uniform commercial code filings. Process uniform commercial code fil ings including tax liens. Answer customer inquires regarding uniform commercial code filings. Enter and maintain all pertinent information into program databa se. 8/00 to DETR - Rehabilitation Administration 11/01 Carson City, Nevada Administrative Assistant II

Process all purchase orders, billing claims, journal voucher, training payments, travel claims and utilities. Establish and maintain spreadsheets for three dif ferent budget accounts in Excel and Access programs. Edit and finalize weekly r eport for the Director. Compile, review and distribute payroll. Separate and d istribute copies for mail, courier and FedEx. 3/96 to DETR - Bureau of Disability Adjudication Administrative Aide 08/00 Carson City, Nevada Assisted the CE workload staff answering doctor and claimant request for informa

tion. Monitor and move cases to the correct location. Monitor review and distr ibute letters requesting information and clarification of issues. Maintain and m onitor claimant database. 04/94 to Public Utilities Commission 06/95 Carson City, Nevada Word Processor II

Establish and maintain spreadsheets for the budget in Excel. Edit and finalize correspondence and contracts. Process legal petitions for interventions, suspen sions, default and consent orders. Process and publish all legal notices in the newspaper per state law. EDUCATION Graduated Carson High School - June, 1991