Susan E.

Tobenkin, LCSW, SCSA 18 Eaton Woods Road Hamden, CT 06518 (203) 248-2463 (H) (203) 376-9284 (C) E-mail: st12bf6b6@westpost.net ________________________________________________________________________________ ____________ W O R K E X P E R I E N C E Rushford Center 1/ 2008 2/ 2011 Meriden, CT Clinical Manager, Child and Adolescent Outpatient Programs Oversaw delivery of treatment for a diverse group of over 1500 clients enrolled in Extended Day Treatment (EDT); Dual Diagnosis, Mental Health, and Substance Ab use Programs; Emergency Mobile Psychiatric Services (IMPACT); Alternative Middle and High School for emotionally disturbed and conduct disordered students; and Out Patient Clinic (ECC) for children, youth, and families. Conducted periodic r eviews of clinical treatment with interdisciplinary team including staff and con sulting psychiatrists. Hired, supervised, evaluated, trained, and disciplined pe rmanent staff, temporary staff, support staff and interns. Despite staff turnove r that exceeded 50%, all clinical interventions were conducted as scheduled. Ove rsaw implementation of evidenced based practices such as Risking Connections, Pr oject Joy, Aggression Replacement Training, and Dialectical Behavioral Therapy. Represented Rushford to collateral agencies such as DCF, Probation, Parole, Juve nile Justice, public school districts, hospitals, and other Local Mental Health Authorities. Monitored and assisted in the development of budgets, grants, and c ontracts. Despite budgetary constraints increased enrollment in EDT and ECC. Clinical Coordinator, EDT/IMPACT Provided day-to-day supervision of the EDT and IMPACT programs. Analyzed Program needs and developed objectives for the departments strategic goals. Revised cli nical curriculum for the population served in order to comply with evidenced bas ed practices. Developed group manual for clinical and social skills groups. Main tained schedule of intakes, placement, admission, and discharge functions of the programs. Participated with treatment planning, collaborated with the team to f ormulate treatment plans, crisis plans and maintenance of charts of all clients. Assisted in crisis resolution/problem-solving with clients. Coordinated referra ls with DCF gatekeeper. Supervised clinical staff and mental health counselors. Assisted Clinical Manager with performance appraisals, hiring and disciplinary a ctions. Provided opportunities for ongoing staff development. Collaborated with supervisor to identify self-learning needs and sought out resources or instructi on opportunities. Prepared medical and policy documentation to meet regulatory r equirements of licensing and third party agencies. Reported contractual data to DCF. Child Guidance Clinic of Greater Waterbury 2/2007 1/2008 Waterbury, CT Team Leader, Emergency Mobile Psychiatric Services (EMPS) Provided direct service and day-to-day management (clinical supervision with sta ff and interns, program development and implementation of services) for EMPS pro gram. Evaluated and assessed clients. Provided home and community based interven tions including case management. Conducted individual, group, and family therapi es, and crisis intervention. Collaborated with other professionals. Participated in program development, grant writing, marketing and community outreach. Connecticut Behavioral Health Partnership 3/ 2006 2/2007

Rocky Hill, CT Intensive Care Manager (ICM) Assisted in locating access to appropriate services for members. Developed and m aintained relationships with area providers and agencies. Analyzed identified ch ildren and adults in need of individual behavioral heath care and facilitated co nnections to appropriate treatment. Conducted authorizations for pre-certificati on, concurrent review, and discharges with providers. Reviewed the clinical stat us, and utilized medical necessity criteria and policy in order to determine app ropriate levels of care for members. Harbor Health Services 8/ 2005 3/2006 Branford, CT Clinical Social Worker Assertive Community Treatment (ACT) / Mobile Crisis Served as the primary clinician for clients who became unable or unwilling to ut ilize more traditional services and worked to reconnect these clients to treatme nt. Evaluated clients mental health status and preferences for services. Provide d on-site and mobile crisis evaluations for individuals with psychological and/o r substance abuse disorders. Facilitated follow-up for community services and/or hospitalization. Conducted individual and group psychotherapy. Worked collabora tively with treatment teams to engage difficult-to-serve clients utilizing psych iatric and medical consultants. Served as backup for Jail Diversion Coordinator. Authorized to write certificates for emergency examination/evaluation for clien ts that needed transport to the hospital. Developed clients discharge plans. Co ordinated family involvement in clients treatment. Participated in program plann ing and development. Connecticut Mental Health Services 6/ 2005 8 /2005 Farmington, CT Clinical Social Worker / Psychotherapist Worked with a multi-disciplinary team of professionals in skilled nursing facili ties and private homes. Provided individual and group psychotherapy to geriatric clients with a wide range of DSM-IV-TR disorders. Spectrum Psychiatric Group, P.C. 6/ 1999 - 6/ 2005 Hamden, CT Clinical Social Worker Provided comprehensive evaluation and treatment services that covered a diverse range of psychiatric disorders to adults and adolescents in a large multidiscipl inary private practice. Individual, couple, family and group therapy. Responsibl e for all documentation, collateral contact and case management. Organized and f acilitated a group therapy curriculum for the treatment of individuals with long -term refractory bipolar illness. Designed and implemented a substance abuse out patient group therapy program. The APT Foundation 1/ 1995 - 6/ 1999 New Haven, CT Therapist Provided direct services to assigned caseload of 90 patients, including individu al, family and group therapy. Maintained contact with family members, referral a gents, and probation officers. Coordinated in-house services and communicated wi th medical, clinical, educational, and vocational staff. Updated clinical record s and coordinated all case-related services. Rehabilitation Counselor

Provided individual and group psychotherapy, case management, and rehabilitation services to drug-dependent individuals. Managed a caseload of 60 patients. Part icipated in the assessment procedure for admission to the Legion Avenue and Park Hill Methadone Maintenance Programs. Developed and implemented orientation phas e of treatment. Coordinated discharge planning. Developed and implemented system to facilitate patients payment of fees. Composed reports, progress notes, and d ischarge summaries. Acted as Team leader of a multi-disciplinary clinical care t eam. Initiated and headed Dialectical Behavior Therapy (DBT) study group. Served as co-therapist on Relational Psychotherapy Mothers Group (RPMG), a study of su pportive, structured psychotherapy aimed at facilitating optimal parenting behav iors among substance abusing mothers. Clinical Research Therapist Served as a therapist on a multi-disciplinary clinical research team investigati ng the efficacy of psychosocial treatments in methadone maintained individuals. Provided case management, individual and group psychotherapy. Managed a caseload of 25 patients through all phases of the research program. Developed treatment plans. Lead therapy groups focused on psychosocial rehabilitation. Conducted cli nical research assessments and psychological assessment batteries. Assisted in t he training of new therapists, and clinical practicum students. Utilized multi-c omponent behavioral intervention (MBI) with research subjects. Saint Francis Hospital and Medical Center 8/ 1993 6/ 1994 and Mount Sinai Hospital Hartford, CT MSW Intern: Employee Assistance Program Provided solution focused treatment directed towards specific problems such as: marital and family issues, alcohol and drug dependency, stress, financial and le gal concerns, and emotional problems. Participated on the critical incident stre ss task force. Designed and co-led stress management group presentations. Assist ed in research project focused on employee perceptions of EAP functions. Sheriden Woods Health Care Center 8/ 1992 - 6/ 1993 Bristol, CT MSW Intern: Social Services Department Worked with residents in a skilled nursing facility and served as liaison betwee n staff and families. Counseled families and individuals regarding such issues a s conflict resolution and behavior problems. Involved in the development of indi vidual resident care plans. Responsible for all required documentation. Advised Resident Council. Hebrew Home and Hospital 1/ 1992 8/1992 West Hartford, CT Assistant to the Director of Volunteer Services Functioned in all areas of volunteer service: friendly visiting, feeding, transp orting, letter writing, reading, personal shopping and recreational programming.

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University of Connecticut, School of Social Work 5/ 1994 West Hartford, CT Masters degree in Social Work with a casework major and a research minor. Emerson College 5/ 1981 Boston, MA Bachelor of Science degree in Speech Communication. Concentration in business a nd organizational communication; minor in English. ________________________________________________________________________ C E R T I F I C A T I O N S The Connecticut Certification Board, Inc. International Certification and Reciprocity Consortium / Alcoholism and other Dr ug Abuse Specialty Certificate in Substance Abuse /SCSA / Professional - LCSW. International Academy of Collaborative Professionals for Collaborative Mediation Practice. Professional Mediator. Certified Field Placement Supervisor for MSW students (SIFI). Certified Bullet Proof Manager Trainer. Seven Challenges Supervisor/Trainer.