Craig Elsdon-Dew 34 Campolindo Court * Moraga, CA, 94556 Email: ce1320f88@westpost.

net * Tel: 925 947 1134 Networks * Telecoms * Healthcare * Travel (Airlines) * Cloud Computing Accomplished technologist with extensive consulting experience and expertise in several sectors. Blends technical expertise and business savvy. Aligns IT with c ompany goals and drives IT solutions that increase revenues, improve profitabili ty, cut costs, and boost productivity. Dual citizenship, US & EU. * Expert at managing large scale technology programs. * Managed 70+ projects with budgets of up to $30 million and teams up to 60. * Extensive international experience. AREAS OF EXPERTISE * Cloud Computing * Large-Scale Implementations * Executive Presentations * Budget Administration * Strategic Planning * Project Turnarounds * Team Leadership * International Business * M&A Experience PROFESSIONAL EXPERIENCE ERICSSON SILICON VALLEY, SAN JOSE, CA 2010-Current Mobile and fixed networks, multimedia solutions and telecom services company. Ap prox. $27.1 billion annual revenue. Program Manager (Contractor) Defined, managed and lead the $15 Million program to build Ericsson's 8th develo pment hub (Cloud Computing model) for the 1,400 local and remote engineers. (US, Canada and India) * Created business case and raised funds to support the program. Hired project t eam, established direction and vision. Coordinated with outsource partner (HP). * Successfully implemented new hub within stated timelines, handing over to engi neering on schedule and slightly under budget. * Responsible for implementing new cloud environment using VMWare to support up to 1000 new RedHat linux VMs, 140TB of NetApp storage, new secure development zo ne, ClearCase, New Build Environment to support 1400 engineers, Electric Cloud, NxMachine for remote users. Also worked on defining and refining processes to su pport Cloud model. ALAMEDA ALLIANCE FOR HEALTH, ALAMEDA, CA 2007-2009 Health plan serving 100,000 members. Approx. $220 million annual revenue. Chief Information Officer Brought on board to manage the IT department, improve IT services, lead implemen tation of new Medicare line of business, and modernize and update systems. * Lead new IT team to implement Medicare line of business including new claims e nrollment, customer care, and grievances-and-appeal systems. * Led initiative to modernize organizations Business Intelligence solution. This included an extensive re-architecture of the data warehouse, stabilization of t he Business Objects XI R3 platform and the implementation of Informatica for ETL and data quality. * Saved $1.5 million by "virtualizing" the data center instead of building out a bigger one. Achieved "green design" objectives in addition to cost savings. * Made key contributions to additional $25 million annual revenue by successfull y implementing and automating pre-requisite system for a new line of Medicare bu siness. BLUE SHIELD OF CALIFORNIA 2004-2007 State wide Health Insurance plan with 4 million members and $7.5 billion in reve nue

Director of Strategic Planning, Program & Project Management (2005-2007) Project Director (2004-2005) Promoted to Director of Strategic Planning & Program Management to achieve bette r understanding and management of IT costs. Initially hired to manage $30 millio n IT Business Program, and later took charge of $12 million Infrastructure and O perations program. Led strategic planning and execution that supported $7.5 bill ion annual revenues. * Achieved highest project success rate in the company. * Devised unique IT Cost of Doing Business model based on an ITIL framework that is still used today. New model adapted from ITIL, COBIT and ISO models - shows spending among various IT organizations/services and allows for comparison with other companies. * Turned around an under-performing department with an estimated 20% success rat e. Within only one year, achieved 75% success rating. * Achieved 2006 Filenet Innovation Award-CTO Award for saving $4+ million per ye ar (projected), and dramatically increasing productivity. Achieved results by de vising and implementing award-winning call center solution. * Designed and implemented project methodology that resulted in a 500% increase in project delivery speed and 200%-300% improvement in quality. * Salvaged stalled Active Directory migration project involving 5,500 users, 180 application servers and 30 exchange servers. Within four months, successfully c ompleted project that was only 50% done after 18 months. COMPUTER ASSOCIATES INTERNATIONAL, Alameda, CA 1999-2004 Project Manager Managed 50+ large-scale technology projects for mid-market and Fortune 500 clien ts. Developed project plans, implementation methodologies, and training strategi es. Maintained positive client relationships and managed project budgets of up t o $5 million. Clients included Hewlett Packard, McKesson, and Wells Fargo. * Contributed key project management skills that contributed to improvement of p roject success rate from under 20% to 95%. * Developed company's first standardized, full-cycle implementation strategy inc luding: scoping, prototyping, gap analyses, test procedures, contingency plans, and training. * Created Business Value Guide, a sales tool that enabled customers to fully und erstand the business benefits of CA systems. * Turned around seriously troubled project and avoided threatened legal action. Quickly brought complex, large-scale project back on track, rebuilt client relat ionship, and delivered project to the client's full satisfaction. * Implemented customer contact strategy designed to regain lost customers that f illed sales pipeline with 250 new opportunities. REALOGIC INC, San Francisco, CA 1998 Senior Practice Manager Initially hired as a consultant for this boutique IT firm, quickly earned promot ion, and took charge of struggling Lotus Notes practice. Directed and mentored t eam of 12 consultants. * Generated $3.5+ million additional revenues by building exceptional client rel ationships. * Achieved #1 ranking as the highest revenue producer for Realogic. * Led development and implementation of a pioneering inter-store messaging solut ion for The Gap's 2,500 stores. The new solution allowed coordinated activities among all stores; project successfully completed within tight seven-month timefr ame. ADDITIONAL PM EXPERIENCE (1986-1998) IBM GLOBAL SERVICES, San Jose, CA (1997), IT Architect: Managed large-scale life

-cycle workflow-management implementations. Supervised project teams of up to 25 and strengthened client relationships. Managed project budgets of up to $3 mill ion. Designed and implemented global network infrastructure comprising 120 serve rs in 19 global. EUROCONTROL, Brussels, Belgium (1993-1996), Network Administrator: Administered Microsoft Windows NT client/server-based network for 2,000+ users. Designed orga nization-wide virus protection strategy. Created back-up and security solutions OTHER: Contract and permanent positions as Network Administrator/User Support pr ofessional in Switzerland, Holland, France, South Africa, Germany and the UK (19 86-1992). Employers included Nike, Amadeus, Lufthansa, Barings and JP Morgan.