OBJECTIVE: A Vice President of Operations position utilizing my skills and knowledge within a company that will afford opportunities

to learn and progress in the mortgage banking industry. SUMMARY OF QUALIFICATIONS: Twenty years experience in mortgage banking and brokering industry. Handled loan production of 2 billion. Responsible for Operational Metrics related to deficiencies, file delivery, sta te and federal regulatory compliance. Accountable for quality/risk management; quality control performance, fraud mit igation, and predatory lending. Managed all Operations including Call Center for Northern California under Mort gage.com (internet mortgage banking and Technology Company). Effectively integrated the use of technology in company processes, such as docu ment management, internal communications, and management reporting, as well as w orkflow processes. Implemented and administered all corporate policies and procedures. Underwriting authority to 2.5 million and DE Underwriter. Conventional Underwri ter since 1997. FHA underwriter since 2008. Knowledgeable in all aspects of mortgage banking and brokering including operat ions, customer service, and operations management. Managed all aspects of operations including registration, compliance, underwrit ing, doc drawing, funding and post closing. Experienced in managing for workflow, productivity, job descriptions, evaluatio ns, and discipline of assigned staff of 80. Interfaced with management team to plan, implement and evaluate loan portfolio, lending policies and procedures. Created and implemented internal workflow systems. Followed all legislation and regulations pertaining to loans and compliance gui delines. Work effectively with sales partners to achieve common objectives. Manage and assist in organizing training for 230 employees. Energetic self-starter, fast learner, highly productive, a creative problem sol ver, works effectively under pressure. Proficient in Microsoft Word, Excel and Power Point. PROFFESSIONAL EXPERIENCE: 12/2009 Current Nor Cal Divisional VP of Operations, Skyline Financial Corp, S an Jose CA 4/2009-12/2009 Regional Underwriting Manager, MetLife Home Loans, San Jose CA 2007-3/2009 Regional First VP, Vice President of Regional Operations, Countrywi de Bank, San Jose, CA 1997-2007 Vice President of Operations, RMR Financial, dba Princeton Capital, s ubsidiary of PHH, Los Gatos, CA 1992-1997 Manager of Operations, Partners Mortgage, San Jose, CA 1989-1992 Owner, Franklin Loan Center, Palm Desert, CA