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JAM LIST

JAM LIST
Following jam detection is carried out in this machine.

[1] Paper Jam

Classification By-pass feed tray Jam code When J10 operating Causes PS16 (registration) did not turn ON within a certain period after SD4 (by-pass paper feed) had been turned ON. PS17 (no feed) did not turn ON within a certain period after SD2 (1st paper feed (lower)) had been turned ON. Operation when jam occurs If a copy is being made when a jam occurs, the copy operation is stopped after completion of exit of the copy. Jam clearing method Remove the original paper from by-pass tray, then remove the jammed paper. Open the main body conveyance door and remove the jammed paper and close it. Open the tray and remove the jammed paper and close it. Open the DB conveyance door and remove the jammed paper and close it. Open the tray and remove the jammed paper and close it.

Lower tray

J12

When operating

DB upper tray

J13

When operating

DB middle tray or LCT

J14

Main body, DB and ADU

DB lower tray

J15

Paper feed jam

J16

When operating

J80 J81 J82 Conveyance jam J30

When stationary

When operating

J31

J32

J33

PS401 (paper feed detect) did not turn ON within a certain period after SD401 (paper feed (upper)) had been turned ON. PS401 (paper feed detect) did not turn ON within a certain period after SD402 (paper feed (middle)) had been turned ON. PS401 (paper feed detect) did not turn ON within a certain period after SD403 (paper feed (lower)) had been turned ON. PS16 (registration) did not turn ON within a certain period after PS17 (no feed) or PS401 (paper feed detect) had been turned ON. PS17 (no feed) is ON during idling. PS16 (registration) is ON during idling. PS401 (paper feed detect) is ON during idling. PS16 (registration) did not turn OFF within a certain period after MC1 (registration) had been turned ON. PS29 (fixing exit) did not turn ON within a certain period after MC1 (registration) had been turned ON. PS1 (paper exit) did not turn ON within a certain period after PS29 (fixing exit) had been turned ON. (at the straight eject mode) PS1 (paper exit) did not turn OFF within a certain period after it had been turned ON. (at the straight eject mode)

Open the main body conveyance door, DB conveyance door, or front door and remove the jammed paper and close it.

The main body is stopped immediately.

Open the front door and remove the jammed paper and close it.

Open the exit door and remove the jammed paper and close it.

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JAM LIST

Classifica- Jam code tion Conveyance J34-1 When jam operating

Causes

J34-2

J34-3

J34-4

J34-5

J92

Main body, DB and ADU

PS28 (reversal detect 1) did not turn ON within a certain period after PS29 (fixing exit) had been turned ON. PS28 (reversal detect 1) did not turn OFF within a certain period after it had been turned ON. PS1 (paper exit) did not turn ON within a certain period after M501 (ADU paper feed) had been turned ON. (when the paper is reverse ejected.) PS1 (paper exit) did not turn OFF within a certain period after it had been turned ON. (when the paper is reverse ejected.) PS30 (reversal detect 2) did not turn OFF within a certain period after it had been turned ON. When PS28 (reversal detect 1) is ON stationary during idling. When PS17 (no feed) did not turn ON operating within a certain period after MC501 (ADU paper feed restart) had been turned ON.

Operation when jam occurs The main body is stopped immediately.

Jam clearing method Open the exit door and remove the jammed paper and close it.

Open the front door and remove the jammed paper and close it.

Open the exit door and remove the jammed paper and close it.

J97-1

Others

PS501 (ADU no feed) did not turn ON within a certain period after M501 (ADU paper feed) had been turned ON. J90 When PS29 (fixing exit) is ON during stationary idling. J91 PS1 (paper exit) is ON during idling. J93 PS30 (reversal detect 2) is ON during idling. J100 PS502 (ADU registration) is ON during idling. J20-1 When During copying, the front door or operating exit door was opened. J20-2 During copying, the main body conveyance door was opened. J20-3 During copying, the finisher was opened.

Open the main body conveyance door and remove the jammed paper and close it. Open the ADU and remove the jammed paper and close it. Open the exit door and remove the jammed paper and close it.

Close the front door and exit door. Close the main body conveyance door. Close the finisher.

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JAM LIST

Classifica- Jam tion code FS-105 J72-1 When stationary J72-2 J72-3 J72-10 When operating

Causes PS802 (conveyance drum entrance detect) is ON during idling. PS804 (paper through detect) is ON during idling. PS803 (tray 1 paper exit detect) is ON during idling. PS803 (tray 1 paper exit detect) did not turn ON within a certain period after PS1 (paper exit) had been turned ON. PS803 (tray 1 paper exit detect) did not turn OFF within a certain period after it had been turned ON. PS802 (conveyance drum entrance detect) did not turn ON within a certain period after PS1 (paper exit) had been turned ON. PS802 (conveyance drum entrance detect) did not turn OFF within a certain period after it had been turned ON. PS804 (paper through detect) did not turn ON within a certain period after PS802 (conveyance drum entrance detect) had been turned ON. PS804 (paper through detect) did not turn OFF within a certain period after it had been turned ON. Paper detect sensor of the stapler unit did not turn ON within a certain period after M805 (paper exit) had been turned ON.

Operation when jam Jam clearing method occurs FS-105 and main body are Remove the jammed stopped immediately. paper of the finisher and main body.

J72-11

J72-12 Finisher

J72-13

J72-14

J72-15

J72-16

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JAM LIST

Classifica- Jam tion code DF-311 J61-0 When stationary J61-1 When operating J62-0

J62-1

J62-2

J62-3

J62-4 RADF

J62-5

J63-0

J63-1

J63-2

J63-3

Operation when jam occurs MS301 (cover open/close detect) is RADF is stopped ON during idling. immediately. PS301 (RADF open/close detect) If there is paper during was turned OFF during RADF or after transfer, the operation. main body is stopped PS306 (original registration) did not after exit of the paper. turn ON within a certain period after the original feed had been started. PS306 (original registration) did not turn OFF within a certain period after it had been turned ON. PS308 (original feed detect) did not turn ON within a certain period after the pre-feed of the duplex original front side (include the simplex original) had been started. PS308 (original feed detect) did not turn ON within a certain period after the pre-feed of the duplex orig. back side had been started. PS308 (original feed detect) did not turn OFF within a certain period after the scanning of the duplex original front side (include the simplex original) had been started. PS308 (original feed detect) did not turn OFF within a certain period after the scanning of the duplex orig. back side had been started. PS307 (original exit detect) did not turn ON within a certain period after the scanning of the simplex original had been started. PS307 (original exit detect) did not turn ON within a certain period after the scanning of the duplex original back side had been started. As the simplex original exited, PS307 (original exit detect) did not turn OFF within a certain period after it had been turned ON. As the duplex original exited, PS307 (original exit detect) did not turn OFF within a certain period after it had been turned ON. Causes

Jam clearing method Open the RADF and remove the jammed paper and close it. If there is a jammed paper on a vertical conveyance unit in the main body, remove it.

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JAM LIST

Classifica- Jam tion code J63-4 When DF-311 operating

Causes

PS309 (original reversal detect) did not turn ON within a certain period after the scanning of the duplex original front side had been started. PS309 (original reversal detect) did J63-5 not turn ON within a certain period after the reverse feed had been started. At the start of the duplex original J63-6 front side scanning, PS309 (original reversal detect) did not turn OFF within a certain period after it had been turned ON. At the start of the reverse feed, J63-7 PS309 (original reversal detect) did not turn OFF within a certain period after it had been turned ON. PS306 (original regist.) is ON J65-1 When stationary during idling. PS308 (original feed detect) is ON J65-2 during idling. PS309 (original reversal detect) is J65-4 ON during idling. PS307 (original exit detect) is ON J65-8 during idling.

Operation when jam occurs RADF is stopped immediately. If there is paper during or after transfer, the main body is stopped after exit of the paper.

Jam clearing method Open the RADF and remove the jammed paper and close it. If there is a jammed paper on a vertical conveyance unit in the main body, remove it.

RADF

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JAM LIST

[2] Abnormality
ClassificaWarning Causes tion code Communica- F10-1 Serial communication betion abnortween the PRDB (printer drive mality board) and ICB (image control board) is discontinued. F10-2 The answer to the A/D conversion is not replied two times consecutively. F10-3 DB communication abnormality signal is detected. Paper feed lifting abnormality F18-2 PS32 (upper limit (lower)) on the PFDB (paper feed detect board) did not turn ON within 26 seconds from when M8 (tray (lower)) went ON.. PS403 (upper limit (upper)) did not turn ON within 26 seconds from when M402 (up/down (upper)) went ON. PS405 (upper limit (middle)) did not turn ON within 26 seconds from when M403 (up/down (middle)) went ON. PS407 (upper limit (lower)) did not turn ON within 26 seconds from when M404 (up/down (lower)) went ON. L detection data detected every 10 milliseconds becomes 0 twenty times consecutively. When charging output is judged to be abnormal discharge. When transfer output is judged to be an abnormal discharge. When separation output is judged to be an abnormal discharge. Operation in case of warning occurrence The main body is stopped immediately if it is in process of copying, and main relay is turned OFF. Releasing method OFF of SW2 (sub power) ON Estimated abnormal parts PRDB (Printer drive board) ICB (Image control board) SCDB (Scanner drive board) PRDB (Printer drive board)

F18-3

ICB (Image control board) SCDB (Scanner drive board) PFDB (Paper feed detect board) PRDB (Printer drive board) SCDB (Scanner drive board) PFDB (Paper feed detect board) M8 (tray (lower)) M403 (up/down (middle)) M404 (up/down (lower)) PS405 (upper limit (middle)) PS407 (upper limit (lower))

F18-4 Main body and DB

F18-5

High voltage power source abnormality

F26-0

TDS (Toner density sensor)

F28-1

F28-2

OFF of SW2 (sub power) ON If the paper jam occurs, remove jammed paper.

F28-3

Charging corona unit HV1 (High voltage unit 1) PRDB (Printer drive board) Transfer corona unit HV2 (High voltage unit 2) PRDB (Printer drive board) Separation corona unit HV2 (High voltage unit 2) PRDB (Printer drive board)

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JAM LIST

ClassificaWarning Causes tion code Fixing high F34-1 TH1 (fixing temperature sentemperature sor 1) detecting temperature abnormality (fixing temperature) exceeds approx. 225C. (Fixing high temperature abnormality detection software operates.) F34-2 TH1 (fixing temperature sensor 1) detecting temperature (fixing temperature) exceeds approx. 235C. (Fixing high temperature abnormality detection circuit operates.) F34-3 TH2 (fixing temperature sensor 2) detecting temperature (fixing temperature) exceeds approx. 235C. (Fixing high temperature abnormality detection software operates.) F34-4 TH2 (fixing temperature sensor 2) detecting temperature (fixing temperature) exceeds approx. 250C. (Fixing high temperature abnormality detection circuit operates.) Fixing low F35-1 Warm-up is not completed temperature within 180 seconds from the abnormality start of the warm-up. (Fixing low temperature abnormality detection software operates.) F35-2 After completion of warm-up, fixing temperature is lower than a prescribed temperature. (Fixing low temperature abnormality detection software operates.) Broken F36-1 Fixing temperature did not fixing sensor reach 30C within 50 seconds (open from the start of the warm-up. circuit) (Fixing sensor open circuit detection software operates.) F36-2 TH2 (fixing temperature sensor 2) is broken (open circuit). (Fixing sensor open circuit detection circuit operates.) Optics F40-0 The error of SRGA is detected. system F41-1 At the start of optics initial abnormality search or reverse scanning, PS3 (optics home position) did not turn ON within a certain period.

Operation in case of warning occurrence Main relay is turned OFF, and all keys are not accepted.

Releasing Estimated abnormal parts method Set to "0" the bit PRDB (Printer drive board) 1 in DIP SW3. DCPS1 (DC power supply unit 1) TH1 (Fixing temperature sensor 1) TH2 (Fixing temperature sensor 2) L2 (Fixing heater lamp 1) L3 (Fixing heater lamp 2)

Main body

If a copy is being made OFF of SW2 when a error occurs, the (sub power) main body is stopped ON after completion of exit of the copy.

ICB (Image control board) ICB (Image control board) SCDB (Scanner drive board) M2 (Scanner drive)

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JAM LIST

Classification

Warning Causes code Image F46-0 The monitor value of the processing laser light amount is low. abnormality F46-8 Index cycle differs from the expectation.

F46-10 AOC counter overflow F46-11 AGC counter overflow

F49-2 F49-4

LDB (Laser diode board) connection abnormality INDEX (Index sensor board) connection abnormality

F49-6

CCD (CCD sensor board) connection abnormality

Main body

Motor speed abnormality

F51-2 F51-3 F51-4 F51-5 F51-6

Speed abnormality in M1 (main) Speed abnormality in M10 (toner supply 1) Speed abnormality in M3 (developing drive) Speed abnormality in M4 (drum) Speed abnormality in M5 (polygon) Speed abnormality in M501 (ADU paper feed) Locking abnormality in FM3 (main body cooling fan). Locking abnormality in FM4 (conveyance suction). Locking abnormality in FM1, 2 (scanner cooling fan 1, 2).

Operation in case of warning occurrence The main body is stopped immediately if it is in process of copying, main relay is turned OFF, and all keys are not accepted. If a copy is being made when a jam occurs, main body is stopped after completion of exit of the copy. The main body is stopped immediately if it is in process of copying, main relay is turned OFF, and all keys are not accepted. If a copy is being made when a jam occurs, main body is stopped after completion of exit of the copy. The main relay is turned OFF and all keys are not accepted.

Releasing method OFF of SW2 (sub power) ON If the paper jam occurs, remove jammed paper.

Estimated abnormal parts LDB (Laser diode board) ICB (Image control board) INDEX (Index sensor board) ICB (Image control board) M5 (polygon) CCD (CCD sensor board) DCPS1 (DC power supply unit 1) ICB (Image control board) INVB (Inverter board) L1 (Exposure lamp) LDB (Laser diode board) ICB (Image control board) INDEX (Index sensor board) ICB (Image control board)

CCD (CCD sensor board) ICB (Image control board)

F51-7 Fan lock abnormality F52-1 F52-2 F52-4

The warning code is displayed after the setting is completed.

M1 (main) PRDB (Printer drive board) M10 (toner supply 1) PRDB (Printer drive board) M3 (developing drive) PRDB (Printer drive board) M4 (drum) PRDB (Printer drive board) M5 (polygon) ICB (Image control board) SCDB (Scanner drive board) M501 (ADU paer feed) PRDB (Printer drive board) OFF of SW2 FM3 (main body cooling fan) (sub power) PRDB (Printer drive board) ON FM4 (conveyance suction) PRDB (Printer drive board) FM1 (scanner cooling fan 1) FM2 (scanner cooling fan 2) ICB (Image control board) SCDB (Scanner drive board)

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JAM LIST

Classification

Warning Causes code Image E56-01 When the SW2 (sub power) control is turned ON, the signal from communithe ICB (Image control cation board) is not sent to the CB abnormality (Control board) within 10 seconds. E56-02 The CB (Control board) has not detected the process ready signal for 30 seconds or more during idling. E56-03 The CB (Control board) has not detected the scanner ready signal for 30 seconds or more during idling. E56-04 The CB (Control board) has not detected the finisher ready signal for 30 seconds or more during idling. E56-05 The CB (Control board) has not detected the original size detect signal within a certain period during the platen copy operation. Operation E56-06 Memory access error has occurred at the start of copy unit control process. abnormality E56-07 Control abnormality has occurred at the panel manager unit. E56-08 Mismatching of the display data. E56-09 Data abnormality of the image process unit parts. E56-10 Reserved error code Control F56-11 The machine type of the software version is different abnormality from that of the image processing control program. RADF abnormality F60-0 Communication between the CB (control board) and RADF is discontinued for a certain time or more. PS306 (original regist.), PS308 (original feed detect), PS309 (original reversal detect) out of adjustment. PS304 (motor clock detect) has not detected clock pulse when M301 (original conveyance) is turned ON. Writing and reading abnormality of the nonvolatile memory (NVRAM).

Operation in case of warning occurrence The main body is stopped immediately.

Releasing method OFF of SW2 (sub power) ON

Estimated abnormal parts CB (Control board) ICB (Image control board) SCDB (Scanner drive board) PRDB (Printer drive board)

Main body

CB (Control board) ICB (Image control board) SCDB (Scanner drive board) Finisher CB (Control board) ICB (Image control board) SCDB (Scanner drive board)

CB (Control board) OB1 (Operation board 1) OB2 (Operation board 2) Display board

The main body is stopped immediately.

The RADF is stopped immediately.

F67-1 RADF

ROM is rewritten by ISW in the 25 mode after SW2 (sub power) turns OFF. OFF of SW2 (sub power) ON If paper jam occurs, remove jammed paper.

Image processing control program.

RADF ICB (Image control board) SCDB (Scanner drive board)

F67-2

F67-3

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JAM LIST

ClassificaWarning Causes tion code FS-105 F70-0 Communication abnormality abnormality M804 (tray up/down) abnormality F77-1 PS805 (tray upper limit detect) did not turn ON within 8 seconds from when M804 (tray up/down) went ON. Or the MS802 (upper up/down) is turned OFF. F77-2 PS806 (tray lower limit detect) did not turn ON within 8 seconds from when M804 (tray up/down) went ON. F77-3 PS801 (conveyance drum position detect) did not turn ON within 4 seconds from when M807 (conveyance drum drive) went ON. F77-4 At the forward rotation, PS816 (alignment motor HP (front)) did not turn OFF within 250 m seconds from when M809 (front alignment) went ON. F77-5 At the reverse rotation, PS816 (alignment motor HP (front)) did not turned ON within 2 seconds from when M809 (front align.) went ON. F77-6 At the forward rotation, PS815 (alignment motor HP (rear)) did not turn OFF within 250 m seconds from when M808 (front alignment) went ON. F77-7 At the reverse rotation, PS815 (alignment motor HP (rear)) did not turned ON within 2 seconds from when M808 (rear align.) went ON. F77-8 At the forward rotation, PS814 (stapler unit HP) did not turn OFF within 400 milliseconds from when M806 (stapler movement) went ON. F77-9 At the reverse rotation, PS814 (stapler unit HP) did not turn ON within 4 seconds from when M806 (stapler movement) went ON. F77-10 PS813 (paper exit motor HP) did not turn ON within 1.5 seconds from when M805 (paper exit) went ON.

Operation in case of warning occurrence The main body and finisher are stopped immediately, main relay is turned OFF, and all keys are not accepted.

Releasing method OFF of SW1 (main power) ON If the paper jam occurs, remove jammed paper.

Estimated abnormal parts FS CB (Finisher control board) ICB (Image control board) SCDB (Scanner drive board) FS CB (Finisher control board) M804 (tray up/down) MS802 (up/down (upper)) MS803 (up/down (lower))

M807 (conveyance drum) abnormality M809 (alignment (front)) abnormality

FS CB (Finisher control board) M807 (conveyance drum drive)

FS CB (Finisher control board) M809 (alignment (front))

Finisher M808 (alignment (rear)) abnormality

FS CB (Finisher control board) M808 (alignment (rear))

M806 (stapler movement) abnormality

FS CB (Finisher control board) M806 (stapler movement)

M805 (paper exit) abnormality

FS CB (Finisher control board) M805 (paper exit)

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JAM LIST

Classification M802 (stapler (front)) abnormality M803 (stapler (rear)) abnormality Safety device operate

Nonvolatility RAM (NVRAM) abnormality

Flash ROM abnormality

Image processing abnormality

Warning Causes code F77-21 Stapler HP did not turn ON within a certain period after M802 (front stapler) went ON. F77-22 Stapler HP did not turn ON within a certain period after M803 (rear stapler) went ON. F77-30 MS802 (up/down (upper)) or MS803 (up/down (lower)) is turned OFF. MS804 (stapler safety) is turned OFF during stapling. F80-1 Function parameter abnormality is detected. F80-2 Factory saved data abnormality is detected. F80-3 Function parameter and factory saved data abnormalities are detected. F80-4 Cannot be accessed to the function parameter. F80-5 Cannot be accessed to the factory saved data. F81-01 The checksum abnormality is detected on the flash ROM (on the ICB (Image control board)). F81-02 The machine type of software version is different between CB (Control board) and ICB (Image control board). E88-00 Image processing abnormality is detected on the CB (Control board).

Finisher

Operation in case of warning occurrence The main body and finisher are stopped immediately, main relay is turned OFF, and all keys are not accepted.

Releasing method OFF of SW1 (main power) ON If the paper jam occurs, remove jammed paper.

Estimated abnormal parts FS CB (Finisher control board) M802 (stapler (front)) FS CB (Finisher control board) M803 (stapler (rear)) FS CB (FC control board) MS802 (up/down (upper) MS803 (up/down (lower)) MS804 (stapler safety)

Copy the factory saved data. Copy the function parameter. Copy the ROM data to each.

OFF of SW2 PRMB (Parameter memory (sub power) board) ON

The main body is stopped immediately.

Main body

ROM is rewritten by ISW in the 25 mode after SW2 (sub power) turns OFF.

ICB (Image control board)

CB (Control board) ICB (Image control board)

Control E89-01 Job object pointer abnormality (The page board management object is not communiobtained with any causes.) cation abnormality E89-02 Memory copy sequence abnormality (Cause cannot be determined.) E89-03 Through copy sequence abnormality (Cause cannot be determined.) E89-04 Memory scan signal stop is not completed. E89-05 Memory printer signal stop is not completed. SW2 (Sub E89-06 SW2 (Sub power) OFF processing is not completed power) OFF within a certain period. process abnormality

If a copy is being made when a abnormality occurs, main body is stopped after completion of exit of the copy. The main body is stopped immediately.

OFF of SW2 CB (Control board) (sub power) ICB (Image control board) ON SCDB (Scanner drive board)

CB (Control board) ICB (Image control board) SCDB (Scanner drive board) PRDB (Printer drive board)

The main body is stopped immediately and all the indicator have gone out on operation panel.

CB (control board)

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JAM LIST

[3] Faulty unit separation (Fail safe)

Faulty unit separation items are listed below. Warning code 10-3 18-1 18-2 18-3 18-4 18-5 51-7 60-0, 67-1, 67-2, 67-3 77-1, 77-2, 77-3, 77-4, 77-5, 77-6, 77-7, 77-10 77-8, 77-9, 77-21, 7722 Contents DB communication abnormality Tray (upper) lifting abnormality Tray (lower) lifting abnormality DB tray (upper) lifting abnormality DB tray (middle) lifting abnormality (LCT) DB tray (lower) lifting abnormality ADU feed motor abnormality RADF abnormality Finisher tray system (tray 2 and 3) abnormality Stapler abnormality (Finisher) Separation subjects DB unit (all tray) Main body upper tray Main body lower tray DB upper tray DB middle tray, LCT DB lower tray ADU RADF Tray 2 and 3 (Finisher) Stapler (Finisher) Remarks Tray can not be selected.

Duplex mode cannot be selected. RADF cannot be used. Tray 2 and 3 (Finisher) cannot be used. Stapler mode cannot be selected.

Separation procedure

When the above abnormalities occur, press the key to turn SW2 (sub power) OFF/ON. The problem unit is separated and another function can be used. However, when SW2 (sub power) is turned OFF/ON, unless the problem is not solved, the warning code reappears when detecting the abnormality again. (This problem-unit separation function is effective only once.)
V 50-1 V

[How to see the diagram] 1. The signals shown reflect levels present under normal idleing conditions with the main switch turned ON. 2. Wiring symbols in the figure are as follows. (1) [Symbol]

Connector

(2) [Color code] BN - Brown B - Blue R - Red V - Violet O - Orange GY- Gray Y - Yellow W - White GN - Green BK- Black LB - Light blue P - Pink Example: Y/GN represents green yellow striped pattern.

(3) RC is ribbon cable. (4) Signal flow The solid black circle ( ) among the connector symbols ( ) indicates the direction of signal flow. Example)
CB
5VDC PS1 Direction of signal flow

PS1

PGC

Faston Wire (Violet)

SGND

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