Quality System Procedure

DOCUMENT CONTROL
QSP4.2.3

[Company name / Logo]

The signatures below certify that this Quality Manual has been reviewed and accepted, and demonstrates that the
signatories are aware of all the requirements contained herein and are committed to ensuring their provision.
Signature

Position

Date

Prepared by

Reviewed by

Approved by

COMPANY PROPRIETARY INFORMATION

This document is an uncontrolled copy of a controlled document held by the Quality Management System. Prior to use,
ensure this document is the most recent revision by checking the Master Document List. To request changes, submit a
Document Change Request to the Document Control Representative.

ISO 9001:2008 Quality Manual

Amendment Record
Procedures are reviewed annually to ensure relevance to the systems and process that it defines.

A record of contextual additions or omissions is given below:

Date

Page(s)

Document: QSP4.2.3

Context

Initial

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ISO 9001:2008 Quality Manual

Contents
1. INTRODUCTION & PURPOSE ..................................................................................................................................... 5
2. REFERENCES ............................................................................................................................................................. 5
3. TERMS & DEFINITIONS ............................................................................................................................................. 5
4. APPLICATION & SCOPE ............................................................................................................................................. 5
5. REQUIREMENTS ....................................................................................................................................................... 5
5.1 CONTROLLED DOCUMENTS ............................................................................................................................................... 5
5.2 DOCUMENTATION HIERARCHY ........................................................................................................................................... 6
5.3 RESPONSIBILITY .............................................................................................................................................................. 6
5.4 SIGNATURE AUTHORITY .................................................................................................................................................... 6
6. PROCESS................................................................................................................................................................... 6
6.1 RECEIVING AND ISSUING A CONTROLLED DOCUMENT ............................................................................................................. 6
6.2 REVISING A CONTROLLED DOCUMENT ................................................................................................................................. 7
6.3 RECALLING A CONTROLLED DOCUMENT ............................................................................................................................... 7
6.4 EXTERNAL DOCUMENTS.................................................................................................................................................... 7
6.5 UNCONTROLLED DOCUMENTS ........................................................................................................................................... 7
6.6 FORMS & RECORDS ......................................................................................................................................................... 7
6.7 DOCUMENT CHANGE REQUESTS ........................................................................................................................................ 8

Document: QSP4.2.3

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ISO 9001:2008 Quality Manual

1. Introduction & Purpose

This document defines the process for the creation, verification, control, issue and amendment of all documentation in
support of Your Companys Quality Management System.

2. References
Reference

Title

4.2.3

Quality System Manual

QF4.2.3-1

Master Document Index

QF4.2.3-2

Document Issue Sheet

QF4.2.3-3

Document Change Request

3. Terms & Definitions

The following terms and definitions are taken from ISO 9000:2005:
Term

ISO Clause

Definition

Document

3.7.2

Information and its supporting medium

Procedure

3.4.5

Specified way to carry out an activity or a process

Quality Manual

3.7.4

Document specifying the QMS of an organization

Record

3.7.6

Document stating results or evidence of activities performed

Specification

3.7.3

Document stating requirements

4. Application & Scope

The scope of this process encompasses all documentation utilised by Your Company including documents of an
external origin such as customer specifications, standards, etc., that affect the quality of our products and/or services.
This procedure works in conjunction with the Control of Records Procedure QSP4.2.4.

5. Requirements
5.1 Controlled Documents
Controlled documents define the requirements for performance of a process and must be followed to ensure the
quality of the process, product and/or service.
Documents typically controlled by this procedure include but are not limited to the following:

Document: QSP4.2.3

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