Service Bulletin

Copier B/W ssued by Canon Europa N.V. Software

Model: iR5000d iR6000d iR4600 Ref No.: F1-T01-0K9-10149-01 Date: March, 2006

Location: iR5000d localized system software version 82.03 Subject: Releasing the iR5000d/6000d localized system software (version 82.03)/ HD FORMAT (version 0014) [System] FY9-4119-005: System Software v81.03 for Copier Model/PSPCL Model: Finnish (fi) FY9-4120-005: System Software v81.03 for Copier Model/PSPCL Model: Swedish (sv) FY9-4121-005: System Software v81.03 for Copier Model/PSPCL Model: Norwegian (no) FY9-4122-005: System Software v81.03 for Copier Model/PSPCL Model: Danish (da) FY9-4123-005: System Software v81.03 for Copier Model/PSPCL Model: Dutch (nl) FY9-4124-005: System Software v81.03 for Copier Model/PSPCL Model: Spanish (es) FY9-4125-005: System Software v81.03 for Copier Model/PSPCL Model: Portuguese (pt) FY9-4126-005: System Software v81.03 for Copier Model/PSPCL Model: Czech (cs) FY9-4127-005: System Software v81.03 for Copier Model/PSPCL Model: Hungarian (hu) FY9-4128-005: System Software v81.03 for Copier Model/PSPCL Model: Polish (pl) FY9-4129-005: System Software v81.03 for Copier Model/PSPCL Model: Slovene (sl) FY9-4130-005: System Software v81.03 for Copier Model/PSPCL Model: Russian (ru) FY9-4131-005: System Software v81.03 for Copier Model/PSPCL Model: Estonian (et) FY9-4132-005: System Software v81.03 for Copier Model/PSPCL Model: Greek (el) FY9-4158-003: System Software v81.03 for Copier Model/PSPCL Model: Croatian (hr) FY9-4159-003: System Software v81.03 for Copier Model/PSPCL Model: Slovak (sk) FY9-4160-003: System Software v81.03 for Copier Model/PSPCL Model: Turkish (tr) FY9-4163-003: System Software v81.03 for Copier Model/PSPCL Model: Bulgarian (bg) FY9-4165-003: System Software v81.03 for Copier Model/PSPCL Model: Romanian (ro)

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F1-T01-0K9-10149-01 <History of updates>

Service Info. no. / System CD-ROM Parts no. 1)Modification of the error that TOUCHCHECK in Service / FY9-4119-005 FY9-4120-005 FY9-4121-005 FY9-4122-005 FY9-4123-005 FY9-4124-005 FY9-4125-005 FY9-4126-005 FY9-4127-005 FY9-4128-005 FY9-4129-005 FY9-4130-005 FY9-4131-005 FY9-4132-005 FY9-4158-003 FY9-4159-003 FY9-4160-003 FY9-4163-003 FY9-4165-003 82.03 26.44 81.01 mode was not enabled 2)Modification of the error that the device was locked when you cancelled a PDL job 3)Modification of the communication error with the controller at the ASSIST3 connection 4)Modification of the error that rebooting occurred when NSA Client was connected (JPN Claim Cwalk F2C010L91190801) 5)Correction of the failure that even user data was printed from AS400, printing could not be executed (EU Claim:C-walk F1C010L51024501) 6)Modification of the error that when you printed the PCL job with the macro of the esc&f2x command, some characters in one part were overlaid (EU Claim:C-walk F1C010K91022101) 7)Modification of the error that when PDF data (user data) in Kanji (Chinese character) was printed, the status remained as "Receiving/Processing" (EU Claim:C-walk F1C010K91022301) 8)Modification of the error that even user data was printed from AS400, printing could not be executed with "Waiting" status System Boot RUI Version Modifications

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F1-T01-0K9-10149-01
F1-T01-0K9-10102-01 / FY9-4119-004 FY9-4120-004 FY9-4121-004 FY9-4122-004 FY9-4123-004 FY9-4124-004 FY9-4125-004 FY9-4126-004 FY9-4127-004 FY9-4128-004 FY9-4129-004 FY9-4130-004 FY9-4131-004 FY9-4132-004 FY9-4158-002 FY9-4159-002 FY9-4160-002 FY9-4163-002 FY9-4165-002 1)Modification of failure that when the paper cassette is changed during PDL and FAX printing, the error occurs at the pre-feeding position 2)Correction of the failure that when user data is printed, PS error occurs (CSPL claim) 3)Correction of the failure that when user data is printed from RedHut Linux, 4 pages are printed and the printout result becomes an error (C-Walk No:FIC030L51000801) 4)Correction of the failure that the job completion notification is sent to the other user in NetWare environment (USA:TR#122) 5)Modification of failure that the machine number cannot be not displayed on the Local UI in the Service Mode 81.03 26.44 81.01 <Item newly corresponded> 1)Change of the controller software in accordance with the change of PHY chip accommodated in the LAN card

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F1-T01-0K9-10149-01
F1-T01-0K9-10046-01 / FY9-4119-003 FY9-4120-003 FY9-4121-003 FY9-4122-003 FY9-4123-003 FY9-4124-003 FY9-4125-003 FY9-4126-003 FY9-4127-003 FY9-4128-003 FY9-4129-003 FY9-4130-003 FY9-4131-003 FY9-4132-003 FY9-4158-001 FY9-4159-001 FY9-4160-001 FY9-4163-001 FY9-4165-001 74.02 23.40 74.01 Support of 19 European Languages 1)Correction of a communication problem(EUR:RemedyID2254) 2)Correction of a printing problem from SAP driver(EUR:RemedyID2570) 3)Support for PCL Echo command(Request of USA and Canada) 4)Correction of a SMB transmission problem 5)Compatibility between PS Deferred Media Selection and HP (USA:TR#90) 6)Correction of NetWare Server browsing(EUR:RemedyID1562) 7)Support for a new LAN chip 8)Correction for the problem that Separator Page is printed on the not-appointed tray. (USA:TR#100,#103)(EUR) 9)Measures for E602-0003 (USA and other) 10)Support for new 5 languages(PDL status printing) 11)Support for new 5 languages (IPP printing) 12)The count pulse is genrated by two pulses by a large paper size. (USA market only) Support of 3 European Languages 1)Supporting 5 new languages F1-T01-0K9-10009-01 / FY9-4132-002 FY9-4163-000 FY9-4165-000 73.01 13.33 73.01 2)Five new languages correspond to CPCA. 3)When the status print was output, the item of'Language'corrected the problem that was'Unknown'. 4)The problem that paper is demanded with Free size of Stack Bypass was corrected. 5)The count pulse is genrated by two pulses by a large paper size. (USA market only)

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F1-T01-0K9-10149-01
/ FY9-4119-001 FY9-4120-001 FY9-4121-001 FY9-4122-001 FY9-4123-001 FY9-4124-001 FY9-4125-001 FY9-4126-001 FY9-4127-001 FY9-4128-001 FY9-4129-001 FY9-4130-001 FY9-4131-001 FY9-4158-000 FY9-4159-000 FY9-4160-000 FF-T01-K9-000048-01 / FY9-4119-001 FY9-4120-001 FY9-4121-001 FY9-4122-001 FY9-4123-001 FY9-4124-001 FY9-4125-001 FY9-4126-001 FY9-4127-001 FY9-4128-001 FY9-4129-001 FY9-4130-001 FY9-4131-001 FY9-4132-001 60.14 9.28 60.03 Support of 14 European Languages 73.01 13.33 73.01 1)Supporting 5 new languages 2)Five new languages correspond to CPCA. 3)When the status print was output, the item of'Language'corrected the problem that wa'sUnknown'. 4)The problem that paper is demanded with Free size of Stack Bypass was corrected. 5)The count pulse is genrated by two pulses by a large paper size. (USA market only) Support of 16 European Languages

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F1-T01-0K9-10149-01
1) Corrects missing pages when printing a large number of pages. 2) Corrects faults occurring when additions are made in NetSpot Accountant. 3) Corrects delivery of a job following an interrupt at the wrong timing when making copies. 4) Supports alphabetic special characters in a NetWare environment. 5) Correcting faults in relation to the alarm log 6) Corrects faults in line-to-line spacing when the data color pen is selected in CAD (HPGL) mode. 7) Corrects faults associated with bar code fonts. 8) Corrects slow SMB printing in a Windows XP environment. 9) Supports paper settings for the manual feed tray. 10) Corrects faults in relation to P-print in service mode. 11) Corrects faults associated with rebooting when printing 02-OIPQA4-C0036E / FY9-4091-006 60.04 9.28 60.03 in a NetWare environment. 12) Corrects displacement of print when printing PCL data in a main frame (IPDS) environment. 13) Corrects faults associated with output when printing from NT. 14) Edit of BOX name and password in system administrator mode 15) Correction of status indication on JobMonitor and NetSpot at PDL printing 16) Correcting a fault; i.e., a limit check error occurs in PS data. 17) Correcting a fault; i.e., the Euro symbol cannot be printed (PCL font; PC-858). 18) Accommodating security measures. 19) Correcting a fault; i.e., printing is not possible in the following combination: FileMaker Pro v.5.5 + PS driver. 20) Correcting a fault; i.e., occurring when data is sent to a Box for proof printing. 21) Correcting a fault; i.e., occurring when a large job is started. -> Next Page

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F1-T01-0K9-10149-01
22) Correcting a fault; i.e., occurring in communications intended for e-Maintenance. 23) Correcting a fault; i.e., the heading of the PCL font list is displaced. 24) Correcting a typographical error in the font list. 25) Correcting a fault; i.e., the jam history is wrongly indicated when the 1st sheet jams. 26) Adding a function to prevent error operation otherwise occurring when the management table is destroyed. 27) Supporting secondary DNS. 28) Correcting a fault; the PCL job screen output is wrong. 29) Correcting a fault; i.e., in a TokenRing environment. 30) Correcting a fault; i.e., occurring when 2 jams exist at the same time in Pull Scan mode. 31) Responding to complaints from the field about the counter PCB. 32) Providing measures against E717-0001 (ASSIST communication error). 33) Changing the notation "Canon port" to "dedicated port." 34) Updating the file control information at time of boot ROM downloading. 35) Correcting a fault; i.e., an error occurs when the SST is used for BootROM downloading. 36) Accommodating RUI JBIG Viewer 1.2 (supporting Internet Explorer 5.5 SP2, Internet Explorer 6). 37) Correcting a fault; i.e., black lines are caused by scans when an area is specified in conjunction with Network Scan Gear. 38) Supporting the log mechanism used to detect dust (i.e., part of eM). 39) Providing a solution for a fault in dust detection in stream reading mode. 40) Ensuring expected operation of the fixing web counter in service mode 41) Changing the specifications for the following in service mode: OPTION>BODY>SLEEP 42) Making a change so that an upper limit may be set correctly for the parts counter in service mode. 01-OIPQA4-C0058E / FY9-4091-005 01-OIPQA4-C0054E / FY9-4091-004 53.02 7.25 40.06 53.02 7.25 40.06 (JEFI) 41.01 (G) 1) Correction related to the shift to sleep mode 2) Correction related to the alarm log 3) Correction related to test printing Addition of China-destined System (CNzh) to FY9-4091004

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F1-T01-0K9-10149-01
1) Support of the imagePASS-L1(only System Software for 01-OIPQA4-C0041E / FY9-4091-003 50.05 7.25 40.06 Copy Model) 2) Supports special paper sizes for particular regions 3) For Disability law 4) Supports the multi-binder mechanism 01-OIPQA4-C0029E / FY9-4091-002 30.17 6.24 20.20 (JE) 20.21 (FIG) Reinforced SMB functions version 1) SMB Multi-Job Function 2) SMB Multi-Session Function 3) Correcting Faults Associated with a Shift to Sleep in SMB State 01-OIPQA4-C0027E / FY9-4091-001 30.17 6.24 20.20 (JE) 4) Correcting Faults in Relation to WINS Server Name Registration 5) Correcting Faults in Mac Print Job During Printing form Windows 6) Correcting Faults in Job Cancel from the Host UI in AppleTalk 7) Modification to handling of form registration data sent from printer drivers 01-OIPQA4-C0022E / FY9-4091-000 20.22 6.24 20.20 Lite2.2 Model (New Main Controller [BW2])LUI: English only A Remote UI has been added for the following languages: German, French, Italian.

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F1-T01-0K9-10149-01 1. Details The changes, including version changes, made in each model of the iR5000d series up to the release of v82.03, are as follows: 1.Changes made when upgrading system v81.03 to v82.03.

[Fixed Item]
No. Item Modification of the error that 1-1 TOUCHCHECK in Service mode was not enabled 1-2 Modification of the error that the device was locked when you cancelled a PDL job Modification of the communication error 1-3 with the controller at the ASSIST3 connection Modification of the error that rebooting 1-4 occurred when NSA Client was connected (JPN Claim Cwalk F2C010L91190801) Correction of the failure that even user data 1-5 was printed from AS400, printing could not be executed (EU Claim:C-walk F1C010L51024501) Modification of the error that when you printed the PCL job with the macro of the 1-6 esc&f2x command, some characters in one part were overlaid (EU Claim:C-walk F1C010K91022101) Modification of the error that when PDF data (user data) in Kanji (Chinese 1-7 character) was printed, the status remained as "Receiving/Processing" (EU Claim:C-walk F1C010K91022301) Modification of the error that even user data 1-8 was printed from AS400, printing could not be executed with "Waiting" status When the user data was printed from AS400, the status remained as "Waiting" in the middle of printing, and printing could not be executed. This error was modified. When PDF data (user data) in Kanji (Chinese character) was printed, the status remained as "Receiving/Processing". This error was corrected. When you printed the PCL job with the macro of the esc&f2x command to the device, some characters in one part were printed by overlaying. This error was corrected. The setting in Service mode (COPIER>FUNCTION>PANEL>TOUCHCHECK) was not enabled. This error was modified. If you cancelled a PDL job before it was read, the device was locked. This error was modified. At the ASSIST3 connection, Service mode (ACC-STS) detected the ASSIST connection, but the communication with the controller could not be made. This error was modified. If NSA Client (v3.13) was installed to approximately 100 PCs, "event" was registered regularly, and the memory was exhausted. As a result, rebooting occurred. This error was modified. When the user data was printed from AS400, the status in Job Log was OK, but printing could not be executed. This failure was corrected. Description

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F1-T01-0K9-10149-01 2. Changes made when upgrading HD Format File v0014.

No. 2-1

Item Below manufacturer HD is supported.

Description Western Digital/WDC WD400BB-22JHC0/40G HITACHI/HDS728040PLAT20/41G Seagate/ST340014A/40G

3. The following items are included. iR5000d - BOOT, HDFORMAT, RUI, SYSTEM iR5000dN - BOOT 2. Note: 1. Points to note when upgrading of system Item initialized The system is upgraded by overwriting. All settings (for user mode, service mode) will remain intact and no item will be initialized. The version of the Service Support Tool used for the upgrading is v1.32 or later (the newest version: v3.22). 3. Limitations 1. Forgone specifications [The following exist as forgone specifications]
No. Items Centronics Interface and Bi-Directional Data Communication Description When an appreciable number of jobs are sent by a client PC to the iR5000d, loss of jobs occurs under the following conditions: the client PC is running Widows NT4.0, the port of the Centronics interface is set to "bi-directional," and the iR5000d is in sleep mode or paper runs out. 1 (All jobs after the error will be lost.) [Prevention]; Set the port of the Centronics interface to "not bi-directional" when setting the properties of the printer driver. [Measures]; An instructions sheet will be included with the User's Manual. 2 JBIG Viewer for Mac Files stored in JBIG format to a client using JBIG Viewer cannot be printed from a Mac machine. Adobe PageMaker To use Adobe's PageMaker, its version must be 6.52 when printing in PostScript. 3 [Measures]; Add information to this effect to the Release Note of the print driver.The updating program may be obtained from the following Web side: http://www.adobe.com/support/downloads/3c7e.htm

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F1-T01-0K9-10149-01 2. Running Change There is no item designated for runnning change. 4. Version configuration The operating guarantee of the iR5000d System v82.03 is undertaken for the following combinations:

[iR5000d (system v82.03) software version]

System 82.03 Boot RUI 81.01 RCON DCON HD Format 0014 ADF Finisher Saddle

26.44

8.01 7.02 5.01 4.04 3.02 2.02 1.12

24.01 23.01 22.01 21.01 20.12 8.02 7.01 6.01 5.01 4.04 3.04

8.01 7.01 6.02 5.03

13.01 12.01 11.02 10.02 9.01 8.03

5.01 4.01 3.03

5. Remarks 1. There is no fear of infection about the computer virus that exploites the vulnerability of Windows been disclosed by the Microsoft company because imageRUNNER Series uses OS different from Windows. 2. The encryption module is included in this system software. This encryption module has an export restriction and it is forbidden to export to the countries below: Iran, North Korea, Cuba, Sudan, Syria and Libya 6. Releasing system in the future There is no schedule. 7. Service parts There is no service part setup. 8. Affected machines To be informed.

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