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  • 7941 and 7961 QRG - CM6

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    Chris Wineinger
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    The document provides an overview of the features and functions of the Cisco IP Phone 7941/7961. It describes the feature buttons including directories, messages, settings and softkeys. It explains how to perform common phone tasks like making and receiving calls, putting calls on hold, transferring calls, conferencing calls and accessing voicemail. The phone allows adjusting volume, using speakerphone, mute, headset and navigating menus using softkeys for accessing features and completing actions.

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    The document provides an overview of the features and functions of the Cisco IP Phone 7941/7961. It describes the feature buttons including directories, messages, settings and softkeys. It explains how to perform common phone tasks like making and receiving calls, putting calls on hold, transferring calls, conferencing calls and accessing voicemail. The phone allows adjusting volume, using speakerphone, mute, headset and navigating menus using softkeys for accessing features and completing actions.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    16 views2 pages

    7941 and 7961 QRG - CM6

    Uploaded by

    Chris Wineinger
    The document provides an overview of the features and functions of the Cisco IP Phone 7941/7961. It describes the feature buttons including directories, messages, settings and softkeys. It explains how to perform common phone tasks like making and receiving calls, putting calls on hold, transferring calls, conferencing calls and accessing voicemail. The phone allows adjusting volume, using speakerphone, mute, headset and navigating menus using softkeys for accessing features and completing actions.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Cisco IP Phone 7941/7961 Phone Overview

    This is a general overview of the most commonly used features

    Feature Buttons/Menus
    Directories
    1. Press the Directories button 2. Press the number for the desired directory 3. Scroll to the desire number 1. Press the Messages button 2. Enter your password 1. Provides technical detail for your phone 1. Change ringtones 2. Change display contrast

    Messages Services Settings

    Buttons
    Volume Speaker phone Mute Headset Navigation button
    1. Call Volume While on a call, adjust the volume, press the save softkey 2. Ring Volume While handset is in the cradle, adjust volume 1. Press Speaker button to answer the phone using the speaker 2. Press Speaker button to switch to the speaker during a call 3. To end a Speaker call press the speaker button 1. Press Mute to turn the mute feature on 2. Press Mute to turn the mute feature off 1. Press headset button to activate the headset Allows you to scroll through menus and highlight items. Use in conjunction with softkeys to activate highlighted items.

    General Actions
    Answer a call Ending a call Divert a call to voicemail DND Forward your phone
    Answer Hold Answer iDivert EndCall iDivert Transf more 1. Pick up headset or press speaker button 1. Hang up using the handset or press EndCall (softkey) 1. Press the iDivert softkey CFwdAll DND 1. Press the DND softkey 2. Press the DND softkey again to turn DND off 3. Press the CFwdAll softkey Redial New Call CFwdAll DND 4. Dial desired extension or press the Messages button. To take your phone off of call forwarding press the CFwdAll button.

    Redial

    New Call

    Softkeys (use more button to find other options)


    Hold Transfer
    Hold Hold EndCall EndCall Transf Transf more more 1. Press the Hold softkey to place a call on hold 2. Press the Resume softkey to resume the call from hold 1. Press the Transfer softkey and dial the target number 2. Announce the call if desired and press the Transfer softkey To transfer directly to someones voice mail press Transfer dial * then the extension and then press Transfer again 1. Press the more softkey and then press the Confrn softkey 2. Dial the target number and press the Confrn softkey again 3. Repeat until all parties have been conference in 1. Highlight the call you would like to add to the conversation using the navigation button 2. Press the more softkey twice and then press the join softkey 1. Press the more softkey and then press the park softkey 2. Note the park number displayed and then hang up Anyone can pick the call up by dialing the park number

    To cancel a transfer, press End call after the transfer has been initiated and then press the Resume softkey to resume the call you were trying to transfer.

    Conference calls Join Two Active Calls Park a call

    Hold Park Hold Select Hold Park

    EndCall Confrn EndCall Join EndCall Confrn

    Transf Conflist Transf DirTrfr Transf Conflist

    more more more more more more

    Then

    Then

    Then

    2006, Inacom Information Systems

    Voicemail (these are the most common actions more actions can be found on the voicemail map below)
    Accessing your voicemail Play your messages Delete a message Change your greetings
    1. Press the Messages button on your phone. 2. Enter your password followed by # NOTE: To access your voicemail from outside the system, dial your number and press * when you hear your message begin. Enter your extension and then your password. 1. Press 1 1. Press 3 1. Press 4

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