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Abstract
This document describes how to install and configure the HP StoreOnce Backup System. IMPORTANT: The localized versions of this guide have been produced prior to launch. The English version that is available on the web at launch may have later updates. Always check http://www.hp.com/support/manuals for the most up-to-date documentation for your product.
Copyright 201 Hewlett-Packard Development Company, L.P. 1 Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.21 and 12.212, Commercial 1 Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website: http://www.hp.com/go/storagewarranty Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are trademarks of Quantum Corp, HP and IBM in the US, other countries or both. Microsoft, Windows, Windows NT, and Windows XP are U.S. registered trademarks of Microsoft Corporation. Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. AMD is a registered trademark of Advanced Micro Devices, Inc.
Contents
1 Installation checklist....................................................................................5 2 Before you start..........................................................................................6
Introduction..............................................................................................................................6 What is the HP StoreOnce Backup System?..................................................................................6 Software and hardware requirements..........................................................................................6 Supported Ethernet configurations...............................................................................................7 Supported Fibre Channel connections.........................................................................................7 Recommended web browser settings...........................................................................................8 Internet Explorer 8.X and 7.X ................................................................................................8 Internet Explorer 6.X.............................................................................................................8 Mozilla Firefox 1.5, Firefox 2.X and Firefox 3.X........................................................................8
6 Advanced installation...............................................................................28
Discovering the HP StoreOnce Backup System (mandatory)..........................................................28 Using DHCP (IPv4 only)......................................................................................................28 Using the Discovery Engine (IPv4 only).................................................................................28 Using the system console (IPv4 and IPv6)..............................................................................30 Using the iLO2 port............................................................................................................31 HP Integrated Lights-Out 2 (iLO2) and HP StoreOnce Backup Systems..................................32 Manual driver installation (optional, VTL only)............................................................................33 iSCSI Initiator (optional, VTL only).............................................................................................34 Manual iSCSI initiator installation........................................................................................35
Contents 3
The iSCSI Initiator and Authentication...................................................................................36 The Microsoft iSCSI Initiator ................................................................................................36 Fibre Channel configuration.....................................................................................................41 Fibre Channel connection...................................................................................................41 Zoning.............................................................................................................................41 Network configuration.............................................................................................................42 To configure the LACP configuration.....................................................................................43
7 Understanding LEDs..................................................................................44
HP D2D4324/4312 Backup System...........................................................................................44 HP D2D41 12/4106 Backup System............................................................................................45 HP D2D2502/2504 Backup System..........................................................................................46 Hot-plug drive LEDs.................................................................................................................47 Fibre Channel card LEDs.........................................................................................................48 Capacity upgrade kit LEDs.......................................................................................................48
8 Troubleshooting........................................................................................50
Connecting the hardware........................................................................................................50 Connecting to the HP StoreOnce Backup System from the backup application.................................50 Connecting to the network.......................................................................................................50 Using the 10Gb ports (HP D2D4300 Series only).......................................................................51 Performance...........................................................................................................................51 Power On/Off Problems..........................................................................................................52 Cannot connect to Web Management Interface..........................................................................53 Cannot connect to a NAS share...............................................................................................53 Cannot access a storage shelf (HP D2D4300 Series and D2D4100 Series)....................................53
Index.........................................................................................................57
Contents
1 Installation checklist
Before installing the unit you need the following information
What is the network configuration: DHCP or static, IPv4 or IPv6? A 1Gb Ethernet network is required to connect to the Web Management Interface. If supported on your appliance, will you be using other interfaces for data traffic, 10Gb Ethernet or FC? What devices are you planning on using for backup (VTL and/or NAS) and will you be using a Fibre Channel interface for VTL. Are you planning to replicate and what is the replication strategy? License information for replication and additional storage (unless this has been pre-configured)
Introduction
This guide describes how to install and carry out the initial configuration of your HP StoreOnce Backup System. The following documents are also available at http://www.hp.com/support/ manuals: HP StoreOnce Backup System Concepts Guide: If you are new to the HP StoreOnce Backup System, it is a good idea to read this guide before you configure your system. It describes the StoreOnce technology. HP StoreOnce Backup System User Guide: This guide contains detailed information on using the Web Management Interface. It also contains troubleshooting information, including details on replacing failed or failing hard disks. D2D Best Practices for VTL, NAS and Replication implementations: This white paper advises how to plan the workload being placed on the HP StoreOnce Backup System in order to optimize performance and minimize the impact of deduplication, replication and housekeeping operations competing for resources. It is regularly updated.
The HP D2D4300 Series Backup System also has two 10Gb Ethernet ports and, after installation and discovery, is normally connected to a 10Gb network for backup and replication activities. (The 1Gb network connection is still required for the Web Management Interface.) On no account should an HP D2D4300 Series be connected to a 100 or 10 Base-T Ethernet connection. When connecting to a Fibre Channel network, the HP StoreOnce Backup System is supplied with the correct FC card pre-installed. Cables are not supplied. For backup and restore to Virtual Tape Library targets you need software that supports tape libraries and autoloaders. This software resides on the host, not the HP StoreOnce Backup System. The device may be used with the major backup applications from HP, Symantec, EMC, Computer Associates and others.
Both models support connection of up to three expansion shelves (Capacity Upgrade Kits), which quadruples physical storage capacity. Figure 1 Front view of the HP D2D4324/4312 model
1. Power supply cable sockets (two) 2. iLO2 Management port (do not use for data) 3. 1Gb LAN ports 3 (top, required connection) and 4
4. 10Gb Ethernet card with two ports 5. 8GB Fibre Channel card 6 and 7. RAID cards (with 4 ports) 8. SAS expander card
1. Power supply cable sockets (two) 2. iLO2 Management port (do not use for data) 3. 1Gb LAN ports 3 (top, required connection) and 4
4. 10Gb Ethernet card with two ports 5. 8GB Fibre Channel card 6. RAID cards (with 2 ports) 7. SAS expander card
Both models support connection of a single expansion shelf (Capacity Upgrade Kit), which doubles physical storage capacity.
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1. Power On button/LED 2. Hot plug drives 3. HP D2D Beacon LED 4. System Health LED
5. LAN Port 1 LED 6. LAN Port 2 LED 7. Disk Beacon LED 8. Disk Online LED
1. Power supply cable sockets (two) 2. LAN port 1 (always used for data connection) 3. LAN port 2 4. iLO2 Management LAN port (Do not use for data) 5. PCI-e slots
6. VGA port for system console monitor 7. PS/2 ports for system console keyboard and mouse 8. RAID controller 9. Fibre Channel card (not HP D2D4106i)
1 1
1. Power supply cable socket 2. LAN port 1 (always used for data connection) 3. LAN port 2 4. iLO2 Management port (Do not use for data)
5. PCIe slots (one full and one low profile) 6. VGA port for system console monitor 7. Ports for system console keyboard and mouse
NOTE:
The full PCIe slot has a SmartArray RAID controller card pre-installed.
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IMPORTANT:
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2.
Slide the HP StoreOnce Backup System into position in the rack and secure it to the rack rails. HP D2D4300 Series: Ensure it clicks into place with the retaining latches on the unit's front bezel. HP D2D4100 and 2500 Series: Secure it to the rack rails using thumbscrews on the unit's front bezel.
IMPORTANT: The label on the top of the HP StoreOnce Backup System contains useful identity information, such as the MAC address and default network name. Make a note of this information before you install the HP StoreOnce Backup System in the rack. On HP D2D2500 Series products there is also a pull-out strip in the front panel with the serial number and port ID. Figure 8 Secure the HP D2D2500 Series Backup System to the rack
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NOTE: The Web Management Interface is used to configure devices and it requires a 1Gb Ethernet connection, even if you are using the FC ports (or 10Gb ports on the HP D2D4300 Series) to back up and restore data to the HP StoreOnce Backup System. The HP D2D4300 Series Backup System has two 1Gb ports and two 10Gb ports. You must connect to the 1Gb port (labeled LAN port 3) to run the Installation Wizard and discover the HP StoreOnce Backup System on your network. This is also the recommended port for running the Web Management Interface. The 10Gb ports are available for backup and replication traffic and are configured after installation using the Web Management Interface. Take care if configuring with DHCP because Linux only supports one gateway address. All other HP StoreOnce Backup System models must be connected to LAN Port 1 (the lower LAN port on the rear of the unit) to run the Installation Wizard and discover the HP StoreOnce Backup System on your network. The second 1Gb port may subsequently be used for backup and replication.
NOTE: The HP StoreOnce Backup System also supports direct connection of a monitor and keyboard and iLO2. Please refer to Using the system console (IPv4 and IPv6) and Using the iLO2 port for more information about this.
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1. Power connectors 3. LAN port 4 connector 5. Fibre Channel card with optical ports
2. Ethernet card with two 1Gb ports, LAN port 3 connector, must be connected 4. Ethernet card with two 10Gb ports
2. LAN port 1 connector, must be connected 4. Fibre Channel card with optical ports
HP D2D4300 Series Backup System: Up to three expansion shelves may be connected. It is recommended that the configuration shown below is followed. The user is advised to make a record of which shelf serial number is connected to which RAID card and its port for future reference. HP D2D4100 Series Backup System: Only one expansion shelf may be connected. HP D2D2500 Series Backup System: This model does not support connection of an expansion shelf.
1.
Connect the other end of each cable to the connector on the RAID card. HP D2D4324 Backup System This product has three RAID cards and there are four connectors on each card. Always use the top connector (port 1E) and never connect more than one shelf to the RAID card. Only three expansion shelves may be connected.
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Figure 14 Cabling the Capacity Upgrade Kit to the HP D2D4324 Backup System
HP D2D4312 Backup System This product has two RAID cards and there are two connectors on each card. It does not matter which connectors are used, but only three expansion shelves may be connected.
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Figure 15 Cabling the Capacity Upgrade Kit to the HP D2D4312 Backup System
3. 4.
Use the supplied power cords to connect the Capacity Upgrade Kit(s) to the mains power supply. Power on the Capacity Upgrade Kit(s). You may need to hold down the power on button on each installed shelf for a few seconds.
1.
Connect the other end of the cable to the port labeled "Port 1E" on the RAID PCI-e card on the rear of the HP StoreOnce Backup System. Use the supplied power cords to connect the Capacity Upgrade Kit to the mains power supply.
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Figure 16 Cabling the Capacity Upgrade Kit to the HP D2D4100 Series Backup System
4.
Power on the Capacity Upgrade Kit. You may need to hold down the power on button for a few seconds.
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1. Power On button
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General
The CD contains the following: Installation Wizard Documentation Useful links
UNIX and Linux users should download the latest patches for their operating system and refer to the Linux and UNIX Configuration Guideon the HP StoreOnce Backup System CD-ROM for configuration instructions. For Windows users, the recommended way to set up the HP StoreOnce Backup System network is to run the Installation wizard from the HP StoreOnce Backup System CD-ROM.
Installation Wizard
Even for the experienced user, the Installation Wizard is by far the easiest way to get up and running, particularly if you are configuring the host machine for the first time. If you plan to use iSCSI Virtual Tape Library devices on the StoreOnce Backup System, the Installation Wizard will discover the HP StoreOnce Backup System and also load Tape drivers and create an iSCSI device for you when you run the Installation Wizard on a host machine. Fibre Channel library devices can only be created and configured after installation using the Web Management Interface. If you plan to use only NAS devices on the D2D, then only the Discovery step is required - driver installation and iSCSI setup can be skipped. NOTE: The Installation Wizard will only create an iSCSI Virtual Tape Library device for a particular host once, and only if an iSCSI connection is made. If the Installation Wizard has already been run once on a particular host machine, an additional device will not be created the second time it is run. Additional devices can only be created using the Web Management Interface on the HP StoreOnce Backup System.
Documentation
The HP StoreOnce Backup System product ships with a printed Start Here poster. Full product documentation in the form of a User Guide is supplied electronically on the CD in .pdf format.
Useful Links
Useful Links will take you to the HP website to find out further information about your product.
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Wizard overview
The Installation Wizard will automatically configure all the software components required for setup, connection and use of the HP StoreOnce Backup System. There are three main phases to the process: Discovery (mandatory) Install drivers (optional) iSCSI installation and configuration (optional)
Discovery (mandatory)
This step must be completed regardless of whether you plan to utilize Virtual Tape Library or NAS devices on the StoreOnce Backup System. It will allow you to locate your HP StoreOnce Backup System on the network and configure network settings. DHCP is enabled by default on the HP StoreOnce Backup System. You can use DHCP to automatically assign network settings to the device, or you can manually configure IP address and other parameters. If your network does not support DHCP and you plan to manually set network parameters, you should have this information ready before proceeding. When assigning settings manually, the required information is: Hostname for the device e.g. D2DSystem1 An IP Address for the device e.g. 192.168.1.50 Subnet Mask e.g. 255.255.255.0 Default Gateway (address of the server or router which provides external network connection) e.g. 192.168.1.1 Domain Name (domain extension for the device) e.g. hp.com DNS server addresses (address of the server which translates hostnames to IP addresses) e.g 192.168.1.1
Use the Web Management Interface to manage the HP StoreOnce Backup System
Devices can be modified or deleted, additional VTL and NAS devices can be created, and the StoreOnce Backup System itself can be managed and monitored using this interface. Simply type either the IP Address or the Network Name of the HP StoreOnce Backup System into the address bar of your web browser to access this interface. The default Network Name is shown on a label on the top (or side) of the HP StoreOnce Backup System.
NOTE: When installing the HP StoreOnce Backup System for the first time and DHCP is not supported on your network, the Discovery step of the Wizard must be completed successfully before the Installation process can succeed. If DHCP is supported, it is recommended that once an IP address has been assigned, the System Administrator should permanently associate that IP address with the StoreOnce Backup System. This will avoid any problems with the IP address of the device changing over reboots. The Installation Wizard connects to the StoreOnce Backup System using IP address rather than name, so if the IP address is changed subsequently (by DHCP), the connection will be broken and will have to be manually re-established using the Web Management Interface on the device and the iSCSI initiator on the host machine. If DHCP is not supported on your network, there are three cases where use of the Discovery feature is the only way to locate and configure the HP StoreOnce Backup System on your network. 1. The HP StoreOnce Backup System is new and is, therefore, unconfigured. 2. The HP StoreOnce Backup System has been wrongly configured and cannot be seen by the Web Management interface. 3. The HP StoreOnce Backup System has been moved to a new subnet, or network infrastructure changes have occurred without first updating the HP StoreOnce Backup System network settings. The device is no longer visible to the Web Management Interface. In these cases, the Discovery feature can be run as a stand-alone step from the main menu of the CD-ROM. NOTE: You may need to disable any firewall software temporarily in order for Discovery to work.
NOTE: Where the HP StoreOnce Backup System has multiple network ports, LAN port 3 (HP D2D4300 Series only) or LAN port 1 (all other HP StoreOnce Backup Systems) should be connected to your network when carrying out discovery. Using discovery for re-configuration of an HP StoreOnce Backup System will result in the unit dropping into Single Port mode. There are four methods of configuring the HP StoreOnce Backup System on the network. IPv4 Discovery IPv6 Discovery
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IPv4 Discovery
This can only be done via the Installation Wizard. The Wizard will poll to the network using the IPv4 protocol in an attempt to find all HP StoreOnce Backup Systems attached to the local subnet. This method will succeed in the vast majority of cases, but if it fails there will be two main reasons. 1. The network is set up to be IPv6 only, in which case IPv6 Discovery must be used, see below. 2. The network supports IPv4, but there is a problem with the network setup. Check the following: The HP StoreOnce Backup System is powered on. The HP StoreOnce Backup System is connected to a live Ethernet port and there is activity. This host machine is connected to a live Ethernet port. The HP StoreOnce Backup System has multiple network ports, ensure that LAN Port 3 on the HP D2D4300 Series or LAN Port 1 on all other HP StoreOnce Backup Systems is being used (even if the product supports Fibre Channel connection). The HP StoreOnce Backup System must be connected to the same subnet as this machine. To ensure that this is the case, connect both devices to the same network switch.
IPv6 Discovery
This can only be done via the Installation Wizard. The MAC address of Network Port 1 is clearly displayed on a label on the top of the HP StoreOnce Backup System. This information must be entered into the Wizard. The Wizard can combine this information with other network parameters to try to determine the unique IPv6 address of the HP StoreOnce Backup System. This method should be required only when the HP StoreOnce Backup System is connected to an IPv6 only network. If the network environment is mixed - both IPv4 and IPv6 - the IPv4 method should be used. Apart from checking you have correctly entered the MAC address into the Wizard, there are no additional troubleshooting steps that can be taken with IPv6 discovery. If both IPv4 and IPv6 discovery fail to locate the HP StoreOnce Backup System, the console method, below, can be used as a last resort.
Console
A monitor and keyboard can be connected to the standard ports on the rear of the unit. A console screen is then presented that can be used to configure network parameters. Use of this screen is intuitive, but more details can be found in the User Guide, if required.
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iLO2 port
The iLO2 port on the rear of the HP StoreOnce Backup System provides an alternative means of connecting a keyboard and monitor to the system. The default Name, Administrator Login Name and Password for iLO2 access are provided on the StoreOnce Backup System and on a toe tag attached to it. Make a note of these. A separate network connection is required to the iLO2 network port on the rear of the HP StoreOnce Backup System. DHCP is the default network setting for iLO2 web page access. If a static address is required, this must be done via a keyboard and monitor connection when the HP StoreOnce Backup System is booted up. If DHCP is supported, but not preferred, iLO2 access may be configured via its own web interface.
Troubleshooting
NOTE: If this step fails, the other steps on the Wizard can still complete successfully. The device created for you by the Wizard will still work correctly, it will just not be recognized by Windows (it will show up as an unknown device in Device Manager). Tape drivers can be installed later by one of the two methods described below. If this step fails for any reason, there are two possible courses of action: 1. 2. Manually install HP LTO tape drivers after the wizard completes. These can be found both on the CD and on the HP website. Use the Tape drivers supplied with your backup software. For many applications these will be installed automatically during the software installation process. If the backup software is already installed, you may need to manually initiate an update of the drivers to overwrite the ones installed by the Installation Wizard.
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6 Advanced installation
The Installation wizard is the recommended way to install the HP StoreOnce Backup System, but it is possible to install it manually. You may also need to run phases independently when troubleshooting. This section describes: Discovering the HP StoreOnce Backup System (mandatory) Manual driver installation (VTL only) iSCSI Initiator (VTL only)
Once the HP StoreOnce Backup System has been discovered on the network, you must configure an iSCSI Initiator on the host, so that the library devices on the device are visible to the backup application. See also The Microsoft iSCSI Initiator.
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Advanced installation
NOTE: If the Discovery process does not find your appliance and you are accessing through a firewall, you may need to temporarily disable the firewall or open UDP ports 8105 and 8106 and retry.
Beacon mode
The HP StoreOnce Backup System supports a Beacon LED sequence, which helps a user identify which unit is being configured, if several are connected to the network. See also Understanding LEDs.
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3.
Power on the HP StoreOnce Backup System and allow it to boot up until the console screen is displayed. Select the Network... option from the left-hand Menu. (Enter the password when requested to do so; this is the Admin password for the HP StoreOnce Backup System.)
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Advanced installation
4. 5.
Locate the IP address for the port(s) and make a note of it. In the web browser on the host machine, type in the IP address of the HP StoreOnce Backup System to connect to it.
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Advanced installation
IMPORTANT: There are various places on the iLO2 pages that allow you to power off/on and reboot the HP StoreOnce Backup System remotely. In most instances you should not use this feature. The preferred option is always to power off the StoreOnce Backup System cleanly and in a controlled manner from the Web Management Interface to ensure that users and jobs are not interrupted. (The only instances where iLO2 should be used for power management is after a power outage, or if the Web Management Interface and system console fail to operate.) Table 1 Using iLO2 with the HP StoreOnce Backup System
System Status Summary page The server name is made up of the serial name and the ProLiant model upon which the StoreOnce Backup System is based. For the HP D2D4300 Series Backup System this is the ProLiant DL370 G6. Information for this ProLiant model is readily available on http://www.hp.com. For the HP D2D4100 Series this is the SE 1220 server; for the HP D2D2500 Series this is the SE 1 120 server. These are special configurations of ProLiant servers and you will not find specific information about them on the HP ProLiant web pages. If you change the server name on the iLO2 pages, these changes will not be reflected automatically in the HP StoreOnce Backup System Web Management Interface. Similarly, if you change the server name in the Web Management Interface, these changes will not be reflected automatically in the iLO2 pages. IMPORTANT: System Status other pages Do not use the Power Management button on this page.
The navigation pane on the left provides several options. System Information, iLO2 Log and Integrated Management Log, all provide information that may be useful, particularly if making a support call. Do not use Diagnostics, and the information on iLO2 User Tips and Insight Agent is not relevant to HP StoreOnce Backup Systems. This is the main purpose of iLO2 with HP StoreOnce Backup Systems. It requires a user name and password, which should be the same password as the HP StoreOnce Backup System. Any changes you make to the password on the Web Management Interface also apply to the password on the iLO2 Remote Console. This is not supported. Do not use. Do not use the power off button. You will power off the D2D Backup System untidily and may disrupt backup and restore and replication jobs. Similarly, the Power Regulator for ProLiant setting should always be in HP Static High Performance Mode. If you change this, you may affect performance. If required, use this option to set up and manage iLO2 users; it does not affect users of the StoreOnce Backup System. Do not use the software upgrade function on these pages. StoreOnce Backup System software upgrades should not be carried out across a network. Always use the Web Management Interface and follow the instructions in the software release notes on how to upgrade using the software Management CD and USB Key media.
Remote Console
Administration
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Tape drivers can be installed from the drivers directory on the HP StoreOnce Backup System CD-ROM, where they are supplied as an installer application and as driver files for manual installation. Also check the HP website for driver updates at http://www.hp.com/support. The tape drive is configurable as an LTO-2, LTO-3, LTO-4 or LTO-5 device. This is the default behavior of the tape drive and there is no need and no way to change it on the HP StoreOnce Backup System. It is important not to confuse emulation type with cartridge size. Emulation type is totally independent from cartridge size. The HP StoreOnce Backup System allows you to pick whatever cartridge size you like (up to 3.2 TB).
Device Manager
After installation, the HP StoreOnce Backup System does not appear as a device under My Computer and it is not mapped to a drive letter. You must always use a backup application on the host machine to back up and restore data. However, if you have installed drivers, it can be seen as a tape drive (1) and medium changer (2) from Device Manager.
NOTE: For a Fibre Channel Backup System, a new unknown device will be discovered in Device Manager. This device is required only to ensure that a Fibre Channel target exists as LUN 0 in the SAN. No functionality is provided by this device and no driver is required.
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Advanced installation
NOTE: FC products may be configured with a mixture of FC and iSCSI Virtual Tape Devices. If you are configuring your HP StoreOnce Backup System to have iSCSI Virtual Tape Devices (for hosts attached via the LAN ports), this section is relevant. However, if you are configuring it to have only FC devices (attached via the FC ports), it is not necessary; you must use the Web Management interface to create FC library devices, see the HP StoreOnce Backup System user guide. iSCSI is a protocol for sending SCSI commands via Ethernet. It defines how SCSI packets are translated to Ethernet packets and connects to the required devices. An iSCSI initiator may be hardware or software and should be running on each host. If the host does not have an iSCSI initiator, it will not be able to connect to the library configured on the HP StoreOnce Backup System and will not be able to perform backups. For Linux and UNIX operating systems an iSCSI initiator is embedded in the operating system. Please refer to the Linux and UNIX Configuration Guide on the HP StoreOnce Backup System CD-ROM for further information. Make sure that you have downloaded the latest operating system patches before you configure your system. For Windows systems the Microsoft iSCSI initiator is required to connect to any Virtual Tape Libraries created on the HP StoreOnce Backup System. The iSCSI initiator ships with later versions of Microsoft Windows, but not with XP/2003 or earlier. HP is not permitted to include the iSCSI initiator on the CD. So, if required, it must be retrieved from the Microsoft website. NOTE: With some versions of Windows the iSCSI initiator service is not started by default. This component must be configured manually by the user to run on startup. Do this through the Control Panel. Figure 27 iSCSI Initiator download page for Windows
1,ia 64 2, x 64 3, x86
Use with ia-64 processors, such as Itanium and HP Integrity. Use with x86-64 processors, such as AMD64 and Intel 64 Use with 32-bit processors or 64-bit processors running 32-bit Windows, such as Windows XP and Server 2003.
If you download the wrong version, it will not install. The simplest way of ensuring you download the correct version is to run the Installation wizard from the HP StoreOnce Backup System CD-ROM because it automatically checks which is the appropriate version for your host. NOTE: Microsoft operating systems released since Windows Server 2008 and Windows Vista include the Microsoft iSCSI initiator. It can be run from the Control Panel in Classic Mode.
2. 3.
Select the result that takes you to the Download page and choose the download that is appropriate for your host. Download the iSCSI initiator and install it on the host, accepting all the default settings.
General tab
You do not normally need to make any changes on the General tab. The Initiator Node Name is generated automatically, which guarantees that it will be unique on your network.
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Advanced installation
NOTE: When you use the Web Management Interface to create an additional device for your host, you must provide the iSCSI Initiator Name. This is the Initiator Node Name found on the General tab.
Authentication
If you wish to use mutual authentication (where target authentication is also required), click Secret on the General tab and enter the appropriate string at the prompt. NOTE: IPSec Tunnel Mode is not currently supported on HP D2D products.
The CHAP secret may be between 12 and 16 alphanumeric characters and should be exactly the same string as you enter on the Web Management interface in the Target CHAP Secret field on the Devices page on the Web Management Interface. See the HP StoreOnce Backup System user guide for more information.
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Discovery tab
Figure 30 Discovery tab (iSCSI)
Click Add to enter target portals that will enable discovery of the device. Figure 31 Add target portal
You must enter the IP address or fully qualified domain name of the HP StoreOnce Backup System (for example, myhpd2d.mydomain.com) to add it as a target portal for the host on the Discovery tab. Do not change the Port; it should be 3260.
Targets tab
This tab contains a list of all available devices. If this is the first time that the iSCSI Initiator has been configured and the Installation wizard has not been run, it will automatically create a library with the appropriate number of target devices (the default is one loader and one tape drive). If target devices have already been configured for the host in the past, they appear in the list; no more are created.
When you run the iSCSI Initiator manually, new devices have a status of Inactive. You must log on to the appropriate targets for your host. Remember that each library has at least two devices and you must log onto each one separately. If the emulation type you have selected allows more drives, there will be a target device for each drive.
38 Advanced installation
NOTE: If you are using mutual CHAP authentication, you set up the details when you log on to the target. If you are using a dual port configuration, there will be two IP addresses in separate subnets for each device. The iSCSI initiator will return both IP addresses as possible login addresses. If the default choice does not work you can select a specific port. High Availability dual ports return a single IP address. See also Understanding LEDs. Figure 32 Targets tab (iSCSI)
We recommend that you also select the Automatically restore this connection when the system boots option in the Log On... dialog.
Authentication
When the Log On to Target prompt is displayed click on Advanced... Enable CHAP logon information and enter the secret in the Target Secret box. This should be the same string as you entered for the Initiator CHAP Secret on the Devices page of the Web Management Interface. The User Name should match the Initiator CHAP User Name on the Devices page.
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If you want to use mutual authentication, which means that the target must also log on to the Initiator, make sure that the Perform mutual authentication box is checked. You must also provide the Target User Name and Secret on the Devices page in the Web Management Interface.
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Advanced installation
Run the Installation wizard , as described in this guide. Run the Web Management Interface and create at least one library device. Be sure to select one of the FC ports in the Port drop-down. For information about the other fields, see the HP StoreOnce Backup System User Guide or online Help.
6. 7.
Configure zones on the FC Fabric/Switch, if required. (See next section.) The library device(s) should now be visible to the host. It may be necessary to perform a system re-scan.
Zoning
Zoning is only required if a switched fabric topology is used.
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Due to complexities in multi-hosting tape devices on SANs, it is best to make use of zoning tools to help keep the backup/restore environment simple and less susceptible to the effects of changing or problematic SANs. Zoning provides a way for servers, disk arrays, and tape libraries to only see what hosts and targets they need to see and use. The benefits of zoning include but are not limited to: Limiting unnecessary discoveries on the HP StoreOnce Backup System Reducing stress on the HP StoreOnce Backup System and its library devices by polling agents Reducing the time it takes to debug and resolve anomalies in the backup/restore environment Reducing the potential for conflict with untested third-party products
Zoning may not always be required for configurations that are already small or simple. Typically the bigger the SAN is, the more zoning is needed. HP recommends the following for determining how and when to use zoning. Small fabric (16 ports or less)may not need zoning. Small to medium fabric (16 - 128 ports)use host-centric zoning. Host-centric zoning is implemented by creating a specific zone for each server or host, and adding only those storage elements to be utilized by that host. Host-centric zoning prevents a server from detecting any other devices on the SAN or including other servers, and it simplifies the device discovery process. Disk and tape on the same pair of HBAs is supported along with the coexistence of array multipath software (no multipath to tape or library devices on the HP StoreOnce Backup System, but coexistence of the multipath software and tape devices). Large fabric (128 ports or more)use host-centric zoning and split disk and tape targets. Splitting disk and tape targets into separate zones will help to keep the HP StoreOnce Backup System free from discovering disk controllers which it doesn't need to see. For optimal performance, where practical, dedicate HBAs for disk and tape. Overlapping zones are supported.
NOTE:
Network configuration
Single port configuration is the default mode, but it may easily be changed from the Web Management Interface. The two physical network ports provide four network configuration modes (on the HP D2D4300 Series, each pair of same speed physical network ports provide four network configuration modes). Single Port Configuration: The HP StoreOnce Backup System is connected to one network only; only one network port is used. Dual Port Configuration: The HP StoreOnce Backup System is connected to two different networks. Both network ports are used. The networks must be on different sub-nets. High Availability (Port Failover) Configuration: This creates a bonded network port to provide failover, if one port on the switch or HP StoreOnce Backup System fails or if a network cable fails. To configure this mode both ports must be connected to the same switch (or two multiple switches which are configured as a single stack using an inter-switch link). This bonding mode will work with most switches (that support the tool) with no switch configuration required. In this mode the link will failover if one path is lost, this may still result in the failure of any data transfer (backup/restore) currently in progress, if the link recovery time results in a backup application time-out. High Availability (Link Aggregation) Configuration: This creates a bonded network port to provide failover and bandwidth aggregation, and it can improve the overall network bandwidth available. To configure this mode both ports much be connected to the same switch, and the switch must support and be configured to use Link Aggregation Control Protocol (LACP).
42
Advanced installation
NOTE: If you select a bonded network mode, all reporting and status information is shown for the bonded port and not for individual ports. (For example, you will not see a green OK status for both ports.) If using a bonded network mode with the HP D2D4300 Backup System, be aware that the bonded ports must be of the same speed.
The exact command line may vary from one switch to the other, and also depending on the Vlans configured on each switch. Here are some examples: For HP Procurve switches with no vlans configured:
[manager] <password> config trunk <ports,> trk<n> lacp vlan <vlan id> untagged trk<n>
In this command we tag the new created trunk to our required Vlan. For Cisco switches:
Switch Switch <enable> Switch#configure terminal Switch(config)#interface range fastEthernet < slot/port number > Switch(config-if-range)#channel-protocol lacp Switch(config-if-range)#channel-group <number> mode active
If there is a number of Vlans configured on the switch, assign the channel- group to the appropriate vlan in order to have a correct connection.
Network configuration
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7 Understanding LEDs
HP D2D4324/4312 Backup System HP D2D41 12/4106 Backup System HP D2D2502/2504 Backup System Drive LEDs Fibre Channel card LEDs Capacity upgrade kit LEDs
1. Power On button/LED
Steady green: Power connected, device ready to use Steady amber: Device switched off or in hibernation with power connected Off: No power connected
Steady green: Hardware is performing correctly Flashing amber: degraded condition Flashing red: critical condition, such as power supply or fan failure
3. Beacon LED
Steady blue: identifies the unit Amber: Power off or system hardware fault
The HP Systems Insight Display LEDs represent the system board layout and may be useful for troubleshooting. See the Maintenance and Service Guide for more details.
44
Understanding LEDs
Steady green: The LAN connection is using 10 Mbps/100 Mbps link. Steady amber: The LAN connection is using a GbE link. Off: No connection.
Flashing green: Ongoing network data activity. Off: No network data activity or no connection.
1. Beacon LED
Steady blue: identifies the unit Amber: Power off or system hardware fault
Flashing amber: degraded condition Flashing red: critical condition, such as power supply or fan failure 3. and 4. LAN port LEDS Flashing green: network connection Off: no network connection or network not configured 5. Power On button/LED Steady green: Power connected, device ready to use Steady amber: Device switched off or in hibernation with power connected Off: No power connected
Steady green: The LAN connection is using 10 Mbps/100 Mbps link. Steady amber: The LAN connection is using a GbE link. Off: No connection.
Flashing green: Ongoing network data activity. Off: No network data activity or no connection.
Steady blue: identifies the unit Steady green: Hardware is performing correctly
46
Understanding LEDs
Flashing amber: degraded condition Flashing red: critical condition, such as power supply or fan failure 3. and 4. LAN port LEDS Flashing green: network connection Off: no network connection or network not configured 5. Power On button/LED Steady green: Power connected, device ready to use Steady amber: Device switched off or in hibernation with power connected Off: No power connected
Steady green: The LAN connection is using 10 Mbps/100 Mbps link. Steady amber: The LAN connection is using a GbE link. Off: No connection.
Flashing green: Ongoing network data activity. Off: No network data activity or no connection.
Steady green: Online, no activity Flashing green: Ongoing disk activity Steady amber: Disk has failed Flashing amber: Predictive disk failure
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Off: The disk is not a part of RAID 2. Disk beacon LED Steady blue: identifies a specific disk within the unit
Beacon mode
The HP StoreOnce Backup System supports a Beacon LED sequence, which helps a user identify which unit is being configured, if several are connected to the network. There is also a Beacon LED on the individual disks so that you can identify a specific disk within the HP D2D. Use the Network page of the Web Management Interface to turn Beacon Mode on and off for the HP StoreOnce Backup System. This turns the Beacon LED on the front and the rear of the HP D2D solid blue. If you do not switch off Beacon Mode, it will continue for 5 minutes. You can also switch Beacon mode on and off by pressing the LED on the front panel.
48
Understanding LEDs
1. Health LED
2. Fault LED
3. UID button/LED
Blue: Identified Flashing blue: Active remote management Off: No remote management
49
8 Troubleshooting
Use the information in this chapter to troubleshoot problems. More detailed troubleshooting information can be found at http://www.hp.com/support. This chapter provides troubleshooting information on: Connecting the hardware Connecting to the HP StoreOnce Backup System from the backup application Connecting to the network Using the 10Gb ports Performance Power On/Off problems Cannot connect to Web Management Interface Cannot connect to NAS share Cannot access a storage shelf
NOTE: There are practical limitations on the number of devices that each host and FC switch or HBA can access. It is possible to configure more drive and library devices than a host can access. See the D2D Best Practices for VTL, NAS and Replication implementations for maximum and recommended values.
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Troubleshooting
2.
data communications (apart from HP D2D4300 models, which normally use the 10Gb ports for data communications.) Check that the LEDs are flashing on the LAN Port 1 (LAN Port 3 for the HP D2D4300 Series) LED on the front panel. (See also Understanding LEDs.) If no LEDs are flashing, you do not have a network connection check your Ethernet cable or consult your network administrator. If LEDs are flashing, check that you have the correct IP address for your HP StoreOnce Backup System. Are you using DHCP or Static IP addressing for your HP StoreOnce Backup System? If you are unsure of your settings, please use the System Console to confirm the settings that have been configured on your unit (see Using the system console (IPv4 and IPv6)). Your HP StoreOnce Backup System will operate and automatically detect both modes of operation. Ensure that you have selected the correct IP Address for the network you are using. At this time, the HP StoreOnce Backup System does not support DHCPv6.
3.
4. 5.
Try to PING / PINGv6 the IP address of the HP StoreOnce Backup System. If PING is successful, there is network communication between the host and the HP StoreOnce Backup System. If you still cannot access the HP StoreOnce Backup System, use the standalone Discovery tool. Discovery is run as part of the Installation wizard; it is also installed as a standalone utility on your desktop. Run the Discovery tool and check that the HP StoreOnce Backup System appears in the list of devices for selection. Use the Beacon option to identify a particular HP StoreOnce Backup System on the network. If Discovery cannot find the device, check whether there is a Firewall. You may need to temporarily disable it. It can be re-enabled as soon as the device is configured. Or, the HP StoreOnce Backup System may be on a different subnet.
Performance
Your HP StoreOnce Backup System is designed for high performance backup and restore operations according to the specification documented. There are many reasons why you may not see the performance you expected from your HP StoreOnce Backup System. Your own network speed or disk access is not fast enough to allow streaming of data. Your backup application is not optimized. Your HP StoreOnce Backup System is not optimized for your network and application.
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Network
For iSCSI devices the HP StoreOnce Backup System is designed to be run on a 1Gb (or 10Gigabit for HP D2D4300 Series) network. Performance will be reduced if a 10/100BaseT network is used. The LEDs on the front panel (1Gb ports only) and on the network ports and also warnings on the Web Management Interface will indicate the network speeds at which the device is operating.
System Health LED is flashing RED (HP D2D4300 and D2D4100 Series)
One of the two power supplies is faulty or not connected to power at power on time, causing a warning condition. Check the LED on the PSU to ensure it is not faulty (it should be green). Ensure
52 Troubleshooting
both power supplies are connected and reboot to clear this LED. The HP StoreOnce Backup System will work satisfactorily with one power supply, but without any redundancy. It is recommended to power on the second power supply or replace the power supply as soon as possible.
HP StoreOnce Backup System boots up correctly, but cannot be seen on the network
See Connecting to the network.
In this scenario, the Linux client will assign a new set of inodes to the new share, but when trying to access the old mount point it will use the previous set of inodes and will therefore not manage to connect. Reboot the host Linux system and the connection will work again.
Cannot access a storage shelf (HP D2D4300 Series and D2D4100 Series)
If you disconnect a storage shelf, you must reconnect it to the same port to which it was originally connected. Do not daisy chain storage shelves.
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Intended audience
This guide is intended for users who install, operate and maintain the HP StoreOnce Backup System.
Related documentation
In addition to this guide, the following document provides related information: Start here' poster for an overview of the installation information in this guide (available in English, French, German and Japanese) HP StoreOnce Backup System Concepts guide HP StoreOnce Backup System User guide http://www.hp.com/support/manuals In the Storage section, click Storage Solutions and then select your product.
You can find these documents from the Manuals page of the HP Business Support Center website:
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Indicates that failure to follow directions could result in bodily harm or death. Indicates that failure to follow directions could result in damage to equipment or data. Provides clarifying information or specific instructions.
HP technical support
For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: Product model names and numbers Technical support registration number (if applicable) Product serial numbers Error messages Operating system type and revision level Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, software updates, and other product resources.
HP technical support
55
HP websites
For additional information, see the following HP websites: http://www.hp.com http://www.hp.com/go/ebs http://www.hp.com/go/connect http://www.hp.com/go/storage http://www.hp.com/service_locator http://www.hp.com/support/manuals http://www.hp.com/support/downloads
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to storagedocs.feedback@hp.com. All submissions become the property of HP.
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Index
Symbols
10Gb ports troubleshooting, 51 1GB LAN LEDs, 45 storage capacity, 9 devices fibre channel, 41 DHCP, 23, 24, 28 discovery, 23, 28 beacon mode, 29 D2D configured incorrectly, 29 iLO2 port, 26, 31 installation wizard, 24 network setup changed, 29 new, not yet configured D2D, 29 system console, 30 using standalone, 24 discovery IPv4 troubleshooting, 25 discovery IPv6 troubleshooting, 25 Discovery tab iSCSI initiator, 38 document conventions, 54 related documentation, 54 documentation HP website, 54 providing feedback, 56 download iSCSI, 35 drivers, 23 backup applications, 26 installation wizard, 26 installing manually, 33 troubleshooting, 26 Dual Port configuration, 42
A
add target portal, 38 audience, 54 authentication, 36 iSCSI initiator, 37 Target tab, 39
B
backup application troubleshooting, 50 backup applications drivers, 26 beacon mode, 29, 48 boot up troubleshooting, 52 Bound Volumes/Devices tab iSCSI initiator, 41
C
capacity upgrade kit LEDs, 48 Capacity UpgradeKit, 16 CD-ROM contents, 22 changer driver, 26, 34 CHAP secret, 36 iSCSI initiator, 37 checklist, 5 connecting power, 15 power cord, 15 to FC SAN, 41 to network, 15 console discovery, 25 conventions document, 54 text symbols, 55 customer self repair, 55
E
ethernet configurations, 7
F
Fibre Channel connection , 41 creating devices, 41 LEDs, 48 fibre channel and iSCSI, 34 topologies, 7 zoning, 41 Fibre Channel connections, 7 front view D2D2502/2504 Backup System, 1 1 D2D4106/41 Backup System, 10 12 D2D4324/4312 Backup System, 9
D
D2D configured incorrectly discovery, 29 D2D2502/2504 Backup System front and rear view, 1 1 storage capacity, 1 1 D2D4106/41 Backup System 12 front and rear view, 10 storage capacity, 10 D2D4324/4312 Backup System front and rear view, 9
G
General tab iSCSI initiator, 36
57
H
hardware troubleshooting, 50 hardware connections, 15 hardware requirements, 6 help obtaining, 55 High Availability (Link Aggregation) configuration, 42 High Availability (Port Failover) configuration, 42 hot-plug drive LEDs, 47 HP technical support, 55 HP D2D2502/2504 Backup System LEDs, 46 HP D2D4100 Series installation upgrade kit, 19 HP D2D41 12/4106 Backup System LEDs, 45 HP D2D4300 Series installation upgrade kit, 17 HP D2D4324/4312 Backup System LEDs, 44 HP LTO driver, 26, 33
HP D2D2502/2504 Backup System, 46 HP D2D41 12/4106 Backup System, 45 HP D2D4324/4312 Backup System, 44 Linux iSCSI initiator, 35 locating D2D, 24 logging on, 24
M
MAC address, 25 manual installation information required, 23 mounting Backup System, 13 mutual CHAP authentication, 39
N
NAS shares, 26, 27 network troubleshooting, 50, 52 network configuration, 42 network settings for installation, 23 iLO2 port, 26, 31 system console, 30 network setup changed discovery, 29 new D2D discovery, 29 nfs share cannot connect, 53
I
iLO2 port, 26, 31 inactive connection, 38 installation Capacity UpgradeKit, 16 discovery, 24 drivers, 26 iSCSI initiator, 27 mounting Backup System, 13 rail kit, 13 safety warnings, 13 installation checklist, 5 installation wizard, 22 overview, 23 steps, 23 IPv4 discovery, 25 IPv6 discovery, 25 iSCSI and authentication, 36 configuring manually, 36 download, 35 iSCSI initiator, 34 downloading, 35 installation wizard, 27 Linux and UNIX, 35 iSCSI installation, 23
O
other sources of information, 6 overview installation wizard, 23
P
performance, 51 troubleshooting, 51 Persistent Targets tab iSCSI initiator, 40 power cord, 15 Power LED troubleshooting, 52 power on button, 20 Power On button LED, 44 power on/off troubleshooting, 52
R
rear view D2D2502/2504 Backup System, 1 1 D2D4106/41 Backup System, 10 12 D2D4324/4312 Backup System, 9 related documentation, 54
L
LACP configuration, 43 LEDs, 44 1Gb LAN, 45 capacity upgrade kit, 48 Fibre Channel, 48 hot-plug drive, 47
58 Index
S
shutdown
troubleshooting, 52 Single Port configuration, 42 software installation drivers, 33 manual, 28 using DHCP, 28 using Discovery, 28 using iSCSI, 35 software requirements, 6 standalone discovery, 24 storage shelf cannot connect, 53 StoreOnce Backup System definition, 6 Subscriber's Choice, HP, 55 symbols in text, 55 system console, 30 System Health LED, 44 troubleshooting, 52 System Insight Display, 44
Web Management Interface troubleshooting, 53 websites customer self repair, 55 HP , 56 HP Subscriber's Choice for Business, 55 product manuals, 54 Windows iSCSI initiator, 34 wizard troubleshooting, 25, 26
Z
zoning, 41
T
target authentication, 37 Targets tab iSCSI initiator, 38 technical support HP, 55 service locator website, 56 text symbols, 55 topologies fibre channel, 7 troubleshoot 10Gb ports, 51 backup application, 50 boot up, 52 hardware, 50 network, 50, 52 performance, 51 Power LED, 52 power on/off, 52 shutdown, 52 System Health LED, 52 Web Management Interface, 53
U
UNIX iSCSI initiator, 35 upgrade kit installing on HP D2D4100 Series, 19 installing on HP D2D4300 Series, 17
V
Virtual Tape Libraries, 26, 27 VTL iSCSI initiator, 34
W
web browser recommended settings, 8
59