Instructions

Instructions
The XY matrix can be used to help identify an area of focus for the FMEA or it can be used by a project team to identify the initial factors for a designed experiment. When the output variables (Y's) are not to specification, the situation represents potential "EFFECTS". When each input variable (X) is not to specification, "CAUSES" are present. Described below are the directions to use this spreadsheet. 1) Enter, into the Output Variables (Y's) row, those characteristics that the team and /or customer deem important (use the outputs identified on the process map). Then numerically rank each Y from 1 to 10, the most important receiving the highest number and so on. Place these numbers in the Output Ranking row. Identify all of the potential causes (X's) that can impact the various outputs and list these in the Input Variables (X's) column (use the X's identified on the process map). Next determine the impact of each X on each Y. In the Association Table numerically rate (using a scale from 1-10, the most important receiving the highest number) the effect each X has on each Y. Fianlly, press the View Results button on the Data Entry spreadsheet. To print a copy of the Results press the Print button on the "Results" spreadsheet. To enter new data press the Delete button on the "Data" spreadsheet.

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5) 6) 7)

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Data Entry2

XY Matrix
Project: Date:
1 2 3 4 5 6 7 8 9 10

Output Ranking

Output Variables (Y's)

Input Variables (X's)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Association Table

Rank

% Rank

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Data Entry

CAP
Fecha: 4/4/2008
1 Controles que se ejercen sobre los servicios 2 Capacidad tcnica de los Capataces y Encargados 3

Matriz XY
Asunto: Encuesta al Cliente (Representantes de IMM y CCZ)

4 Relacionamiento con la Jefatura de los Servicios

5 Calidad de los servicios de barrido

6 Calidad de los servicios de recoleccin de residuos con contenedores

Prioridad

Prolijidad y atencin a los detalles

Requisitos (Y's)

Causas (X's)
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Association Table 2 3 2 3 3 3 3 3 3 3 3

Formacin, unificar criterios Ausentismo Condiciones climaticas Estado calles Baja frecuencia de control de barrido a Encargados Baja exigencia de control de barrido a Encargados Mal estado de contendores

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Characteristic Selection Matrix

0 April 4, 2008
Output Variables Customer Priority Rank # Input Variables Rank %

Characteristic Selection Matrix Results

100%

80%

Characteristic Importance (%)

60%

40%

20%

0%

-20%

Input Characteristic

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