Response to Request for Proposal

Document Number: #2011-005P Document Title: Consulting Service to Assess Humber Colleges International Development Institute Date Issued: Friday, January 14, 2011 Presenting Three to five year strategy plan which will position Humber Colleges International Development Institute to contribute and become a well known authority in the field of international development

February 4, 2011

Kinetic Consulting 202 Regina Street North Waterloo, ON N2L 3B4 p. 800-546-3842 kineticconsulting.com Document #2011-005P GRAND TOTAL $ $11,467.50

Authorized Signature: Senior Consultant, Kinetic Consulting Joseph Kagame, MA, PhD, MBA, IDP

Confidential The contents of this document are confidential and are intended exclusively for the prospective customer of Kinetic Consulting designated above and its employees. Distribution or sharing of this information with persons or entities for which it is not intended is prohibited, in any form, without the express written consent of Kinetic Consulting.

Form of Proposal I, We, the undersigned, having examined the Document, do hereby submit an offer to enter into an agreement with Humber, to provide Consulting Services to assess Humber College`s International Development Institute, in accordance with the Document. 1. QUOTATION SUBMISSION Quotation Submission shall be irrevocable and open for acceptance for the Bid Acceptance Period, a period of 30 days following the date of the Vendor Submission closing. The Vendor submits that they have thoroughly reviewed this document together with the following Addenda and hereby accepts and agrees to all provisions and conditions stated therein and has included fully for all requirements in the Pricing: Addendum Number 2011 Addendum Number 2011 Addendum Number 2011 2. REFERENCES Please give the names of three clients, other than Humber, who have similar projects and for whom you are performing or have performed similar Work. Preference may be given to proponents who have provided similar services to other post secondary institutions. Contact Person 1. Mark Lebois Executive Director International Development Education Center 2. Barbara Chang Dean, Department of International Development & Business 3. Louise McDonald Minister of Foreign Affairs Phone/ Email Algonquin College 613-208-9876 Marklebois@algonquinc.on.ca McMaster University 905-846-5864 barbarachang@mcmaste ru.ca Canadian International Development Agency 613-209-7645 lmcdonald@CIDA.gov.ca Type of Services Provided Consulting see resume Year 3 Dated 2 Dated 1 Dated Jan 30th, Jan 30th, Jan 30th,

2010

Consulting see resume Consulting see resume

2009

20022005

3. CONTACT INFORMATION In the space provided please list the contact names and numbers during: Description Name Phone Number Cellular Number Email Address Regular Hours Service (7:00 a.m. 5:00 p.m.) Joseph Kagame 1- 800-546-3842 519-765-9835 Jkagame@kineticconsulting .com After Hours Service (5:00 p.m. 7:00 a.m.) Joseph Kagame 519-765-9835 519-765-9835 Jkagame@kineticconsulting.co m

4. GOODS AND SERVICES (G.S.T.) TAX INFORMATION Please provide in the space below your G.S.T. Registration Number. Please note that all invoices provided to Humber must show the G.S.T. Registration Number and show this tax on a separate line. G.S.T. number 98-765-432 5. TIME OF COMPLETION The Contractor agrees to have the services completed in accordance with this document within 20 days after written order for commencement of the Work by Humber. (See appendix C) 6. PRICING Prices are all inclusive of the cost of labour, materials and equipment required to complete the Work, including but not limited to all applicable taxes, overheads, profits and all other associated Vendor expenses excluding HST, in Canadian Dollars. Any portion of the work not specified below but found to be required to complete the Work as described in this document will be considered as if specified and considered included in the prices listed. Item 1 DESCRIPTION Services as described in the scope of work No. of days effort 16.5 Daily Rate TOTAL PRICE

$ 695

$ 11,467.50 $ 11, 467.50

TOTAL PRICE (exclusive of HST)

DECLARATION This Vendor Submission is made entirely in accordance with the Document. By your signature hereunder, it is deemed that you have read and agreed to all terms and conditions in the same manner as had such terms and conditions appeared above your signature, and that you have the authority to bind the Vendor. The Bidder must declare to Humber as part of its Bid any situation that may be a conflict of interest or a potential or perceived conflict of interest between the Bidder

and Humber, such declaration is submitted with this bid or signature hereunder declares there is no conflict of interest. This bid submission is all in accordance with Humber Standard Terms and Conditions established in 2008 and can be found at: http://www.humber.ca/purchasing/policies.htm or a hard copy can be obtained by request to purchasing@humber.ca. CONSULTANT NAME AND ADDRESS: Joseph Kagame, MA, PhD, MBA, IDP 202 Regina Street North, Waterloo, ON N2L 3B4 Work: 1- 800-546-3842 Mobile: 519-765-9835 Fax: 1- 800-546-3830 Jkagame@kineticconsulting.com SIGNATURE: __________________________ DATE: _________________________ WITNESS NAME: Rebecca Smith Consulting TITLE: Manager, Consulting Services Kinetic

SIGNATURE: __________________________ DATE: _________________________

SUMMARY OF WORK Kinetic Consulting is pleased to offer our bid to develop a 3-5 year strategy that will position the IDI to uniquely contribute to the field of international development such that it becomes a sustainable well known authority within the field. Kinetic has been consulting for over 15 years in the education industry and has an extremely high track record in meeting the needs of our clients. We are currently engaged in consulting services to 11 educational programs in six different countries around the world. One of the major advantages we bring to our consulting practice is a proven methodology and a body of published literature that has been featured in numerous International Development journals. SCOPE OF WORK 1. Literature Review A literature review of best practices will start broadly with thought leadership reports, data reports and papers from the Association to Advance Collegiate Schools of Business (AACSB) on industry trends and recommendations. Next, focused competitive intelligence will be compiled from public data available from the Niagara College International Development Institute, the Centre For International Development at Harvard University and the Simon Fraser University Office of International Development. This approach combines both theoretical best practices and real life examples that could then be applied to Humber. 2. Internal & External Interviews In order to describe, detail and access the goals, strategy and results of IDIs progress, interviews will be conducted with internal and external stakeholders. Twelve (12) to fourteen (14), one-hour interviews will be conducted. The internal interviewees will consist of current students, instructors, administrators, and career councilors. The external interviewees will consist of program graduates, and industry representatives. The industry representatives will consist of both current partners, such as World Vision, Plan Canada or Right to Play, and representatives from organizations that Humber is not currently working directly with. The interviews will focus on whether the program curriculum satisfies the needs of the industry; this will include content, duration and relevance. The interviews will be conducted in person, as long that the interviewees are local. If in-person interviews are not possible, the interview will be conducted via telephone. 3. Long term Strategy A 3-5 year strategy will be completed using the Diamond-E framework from Crossan, Rouse, Fry and Killing. This analysis will include the environmental aspect, internal resources, organizational capabilities and the management preferences of Humber Colleges International Development Institute. The financial performance of 6

the College will also be examined including the organizations health and operating performance. This analysis will be used to provide a go forward plan that ensures multiple levels of fit within the strategy. The environmental review will include a Porters five forces assessment in order to analyze the industrys profitability and competitive rivalry among other colleges, threats of entrants and substitutes, and the power of suppliers and buyers. Porters industry value chain analysis will also be used to review the IDIs primary activities that have been integrated into the structure of the college. The organizations capabilities, behavior and culture will be reviewed in order to identify any remaining gaps. Aspects of the IDIs resources will be reviewed including the marketing, operations, development, financial and corporate reputation. We will also review whether the colleges resources contribute to its competitive advantage within the field. As part of the interview process outlined above, the IDIs management will also be included to gain insight into the IDIs current corporate governance and corporate social responsibility practices. The above will form a framework to develop a 3-5 year strategy which will ensure Humber Colleges IDI is well positioned to uniquely contribute to and become a sustainable, well known authority within the field of international development. 4. Written Report A detailed written report will be submitted upon completion of the project. The completed report will be submitted to Humber College by March 10, 2011. The projected contents of this report can be found in Appendix A of this proposal. 5. Project Index See attached Appendix A 6. Effort and Fees See attached Appendix B & C 7. Consultants Credentials See attached Appendix D & E

Appendices

Appendix A - Project Index 1.0Executive Summary 2.0Table of Contents 3.0Literature Review 3.1Sources 3.2Analysis 4.0Results of Interviews 4.1Internal Interviewees 4.2External Interviewees 4.3Analysis 5.0Benchmarking of Data Collected 5.1Successes 5.2Weaknesses 6.0Three to Five Year Strategy 6.1Strategy Vision 6.2Diamond E Analysis 6.3Porters Five Forces Assessment 6.4Goals 6.4.1 Short Term Goals 6.4.2 Medium Term Goals 6.4.3 Long Term Goals 6.5Action Plan 7.0Appendices 7.1Credentials of Consultant 7.2Literature Review Material Used 7.3Contact Information for Interviewees 8.0References

Appendix B Project Scope & Timelines

10

Appendix C Kinetic Consulting Daily Rate: $695.00 Associated Consulting Fees $2,085.00 $2,085.00 $695.00 $695.00 $695.00

Deliverable Literature Review Analyze AACSB data Analyze Humber IDI competitors

Days of Effort 3 3 1 1 1

Summarize Interview Stakeholders Internal Stakeholders External Stakeholders Develop 3-5 Year Strategy Plan Outline Sections of Strategy Plan Draft Strategy Plan Edit Strategy Plan Finalize Strategy Plan Final Report Draft Written Report Edit Written Report Finalize Written Report Total Days: Total Consulting

0.5 2 0.5 1 2 0.5 1 16.5 Charge:

$347.50 $1,390.00 $347.50 $695.00 $1,390.00 $347.50 $695.00 $11,467.50

11

Appendix D & E Resume & Academic Training

Joseph Kagame, MA, PhD, MBA, IDP

202 Regina Street North, Waterloo, ON N2L 3B4 Work: 1- 800-546-3842 Mobile: 519-765-9835 Jkagame@kineticconsulting.com International Development Academic Consultant with over 8 years consulting various Universities and Colleges through the development of curriculum, strategic planning and project management. With a background in academics, and a Rwandan native, Joseph Kagame always tries to keep one foot in the lecturing world as one of his great passions in life is educating students on issues of the developing world. Consultative Projects Kinetic Consulting Algonquin College Ottawa, Ontario January 2010- August 2010 International Development Education Center Established an online curriculum as well as a 5 year strategic plan for growing the International Development Education Centres online learning program. Result: Students are now able to continue their studies while working on projects in developing countries McMaster University Hamilton, Ontario February 2009- September 2009 Department of International Development & Business Reviewed student engagement and provided recommendations for increased enrollment, customer service model and operational structure. Result: Increased enrollment by 40% for the September 2009 academic year Fanshawe College - London, Ontario January 2008 July 2008 International Development Office Restructured the International Development faculty providing operational efficiencies. Result: 50k reduction in labour costs annually and an increase capacity for the faculty to handle two international projects per year. Kalamazoo College - Kalamazoo, Michigan January 2005 August 2007 International Sustainable Development Studies Institute - Chiang Mai, Thailand Revamped the study abroad curriculum ensuring American students were maximizing the learning opportunity while in Thailand. Result: Students are able to obtain their degree 8 months faster which in turn has made the program more appealing and enrollment has increased by 30% year over year.

12

Canadian International Development Agency (CIDA) May 2002 November 2005 Federal Government of Canada - Ottawa, Ontario Designed, developed, and implemented the Canadian International Development Certificate a training program and formal certification for CIDA staff and International Development practitioners which provides a broad understanding of International Development issues and Canadian solutions. Result: All CIDA employees have a better understanding of International Development issues and this Certification which provides the designation International Development Professional is being offered across Canada through local colleges and Universities and is recognized by employers around the world. Other Experience Part-time Lecturer: Winter & Summer term 2000- present Niagara College Niagara Falls, Ontario International Development Institution Online course: Results Based Management & Outcome Mapping In Class course: Entrepreneurship Training in Developing Countries Part-time Lecturer: Fall term 2007- present National University of Rwanda In Class course: Introduction to International Development Executive Director & Dean 1992-2000 Niagara College International Development Institution Established International Development Institution at Niagara College Professor & Faculty Advisor 1985-1992 University of Toronto International Development Studies Lectured in a variety of courses within the International Development Studies department Volunteer and Community Involvement Member of Board of Director 2008- present Chair of Development Programs Committee Center of International Governance Innovation Waterloo, Ontario This program of research and policy analysis explores issues such as aid, health, education and equality from an international governance perspective. Researchers will study innovative development programs, including new private-public

13

partnerships. Success in these areas of international governance would help to safeguard human rights and result in a more equitable world. Founder & Chairman of the Board 2001- present Hope International Development Agency HOPE International Development Agency's mission is to enable people in the developed world to connect with people in the poorest communities on earth through compassionate giving and other opportunities to help.

14

Joseph Kagame, MA, PhD, MBA, IDP

202 Regina Street North, Waterloo, ON N2L 3B4 Work: 1- 800-546-3842 Mobile: 519-765-9835 Jkagame@kineticconsulting.com Academic & Professional Training Canadian International Development Certificate 2006 Certificate issued through the Federal Government of Canada (see resume) Organizational Consulting 2003 Wilfrid Laurier University Masters of Business Administration 1992-1995 Wilfrid Laurier School of Business Part-time student specializing in Strategic Management Masters & PhD International Development 1980-1985 University of Toronto Dissertation: Methods for educating students on emerging International Development issues Bachelor of Arts, World Issues 1978-1980 National University of Rwanda

15