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Optimized Routing Policies for Customer Service and Network Optimization Customized routing policies for categorizing customers into different service prioritization as well as high availability of call center connectivity with Veraz' flexible policy engine Network Simplification A single interface to call centers covering multiple geographies and platforms Simple Metrics Management Quality of service measurement and maximized performance with Veraz' comprehensive set of management and reporting tools Field Proven Interoperability
PRI PRI
TDM Call Center TDM Call Center
A B
PRI SIP-PRI GW
IP Call Center
Experienced deployments for call center network optimization integrating various call center equipment and interoperating with a wide variety of signaling protocols for multi-generation switching and call centers Bandwidth Optimization for Cost Effective Transport Significant transport cost reduction with Veraz' industry leading voice compression solutions
Integrated Security Network-wide security policies with a single point of interface for management Professional Services Extensive global experience deploying a wide variety of network interfaces and protocols
SS7
Reduces interconnect costs dramatically Optimizes routing across all call centers Eliminates management of individual PRI-SIP GWs at IP Call Centers Eliminates processing burden at MSCs for both inbound and outbound calls Supports both SS7 and SIP-I for multigeneration networks
SIP
IP Managed Network
IP PBX
A
TDM PBX
Optimized Routing
Optimized routing capabilities are an important way for service providers to deliver high quality customer service at the lowest possible cost. Veraz delivers: Customizable routing policies to enable prioritization and custom routing of customers by geography or calling number while delivering high quality voice over TDM and IP networks High availability across geographically dispersed call center nodes
Network Simplification
The Veraz Call Center Solution: Reduces OPEX by eliminating PRI-SIP Gateways at IP Call Centers Supports multi-generation switching and call centers with a unified solution
Integrated Security
The Veraz integrated border gateway functionality enables network-wide security policies to be established, in addition to local security policies. Veraz also provides a single point of interface to manage, create, and monitor network security.
Professional Services
Veraz has extensive experience deploying and maintaining its switching solutions around the world.
Veraz Networks, Inc. (NASDAQ: VRAZ), is the leading provider of application, control, and bandwidth optimization products that enable the evolution to the Multimedia Generation Network (MGN). Service providers worldwide use the Veraz MGN portfolio to extend their current application suite and rapidly add customized multimedia services that drive revenue and ensure customer retention. The Veraz MGN separates the control, media, and application layers while unifying management of the network, thereby increasing service provider operating efficiency. Wireline and wireless service providers in over 50 countries have deployed products from the Veraz MGN portfolio, which includes the ControlSwitch, Network-adaptive Border Controller, I-Gate 4000 Media Gateways, the VerazView Management System, and a set of customizable applications, including the verazVirtu softclient.
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Copyright 2009 Veraz Networks, Inc. All rights reserved. While reasonable efforts have been made in the preparation of this document to assure its accuracy, Veraz Networks, Inc. assumes no liability resulting from technical or editorial errors or omissions, or for any damages resulting from the furnishing, performance, or use of the information contained herein. The information in this document is for informational purposes only and is subject to change without notice. Veraz is a registered trademark of Veraz Networks, Inc. ControlSwitch, I-Gate 4000, I-Gate 4000 PRO, I-Gate 4000 EDGE and DTX-600 are trademarks of Veraz Networks, Inc. All other trademarks or registered trademarks may be the property of their respective owners.