R.A.K-U.A.E P.O.

Box 5041 Nakheel Street

Phone: +971 7 2289027 Cellular: +971 50 5200616 E-mail: yayh@hotmail.com

Yousef A. Hanoun / Computer Engineer

Objective Obtain a challenging position, which can utilize skills developed through my education and work experiences.

Personal Information

Gender: Male Marital status: Married Date of birth: January 4th- 1979 (UAE) Nationality: Jordanian

Languages Education Arabic: native. English:speak, write, and read.

2003 Applied ScienceUniversity (ASU) - Jordan B.Sc., Electrical Engineering, branching in Computer. Programming using C\C++, Assembly for Intel x86 and Mat Lab languages under courses in the University. Undergraduate project, Computerize your Home or Office using PICNET, using Microchip PIC.

Training courses

20032 months. CityCenter Organization for PC, Amman Assembly and Troubleshooting PC's Setup Network WAN/LAN.

Certifications

2K / 2003 and 2008

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R.A.K-U.A.E P.O. Box 5041 Nakheel Street

Phone: +971 7 2289027 Cellular: +971 50 5200616 E-mail: yayh@hotmail.com

Skills Strong background and sound knowledge in all areas of computer hardware configuration, installation &troubleshooting. Thorough understanding of WAN/LAN/WLAN maintenance. Ability to setup and configure Routers, Switches and Wireless AP (3com, HP, Cisco ) Experience with VPN, SNMP, Firewalls and Penetration testing tools (Cyberoam, Sonicwall ) Skillful in MS-DOS, MS-Win3.1, Win9x, 2k, XP, Vista, windows7,MacOSX&RedHat/Ubuntu/SolarisLinux. Highly skilled in Linux / Windows Server 2k/2003/2008, ISA, Exchange, Backup solutions (CA/Symantec), Anti-Virus(MacAfee/Eset) Server and WSUSon (DELL, HP, Fujitsu, IBM). Programming with VB, Java JDK, MySQL, PHPand Assembly PIC Microchip. Experience with MS Office, MS Project/ MS Project Server and Lotus Notes Experience with BlackBerry Internet Service / Server. Knowledge in configure and troubleshoot telephone PBX (Avaya, Panasonic,). Skilled in install and configure IP cameras (AXIS, Linksys,). Attend courses in CCNA\CCNA Voice, VMware ESX, PHP, MySQL, Apache, Dreamweaver CS3 and JavaScript. Skilled in virtualization technology: Windows virtual server, VMware and Citrix. Experience in ERP Dynamics Great Plains and SharePoint (MOSS). Able to work independently and as a cooperative team member. Ability to resolve conflicts, handles stress, solves problems and motivated others. Valid Driving license. Experiences Mar 2004 Nov 2004 at LAUNCH TECH MENA (JAFZ) As Service Engineer. http://www.cnlaunch.com Service equipment. Training and support Customer. IT supports. Nov 2004 June 2006 Etisalat(ContactCenter, Ajman) As Customer Service Representative EIM. http://www.thecontactcentre.ae Handling customer inquiries and sales. Customers follow-up. IT supports. June 2006 August 2008 at CSEM-UAE Innovation Center LLC (RAK) As IT Administrator. http://www.csem-uae.com Take care of IT management. Monitor the Network as administrator. Handling IT support/backup/installation. Assist in developing Webpages as Webmaster. Assist in developing the R&D projects.

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R.A.K-U.A.E P.O. Box 5041 Nakheel Street

Phone: +971 7 2289027 Cellular: +971 50 5200616 E-mail: yayh@hotmail.com

Experiences August 2008 February 2009 at Khoie Group (RAK) As IT Engineer. http://www.khoie.com Handling IT support on phone or by site visit /backup/installation. Monitor the Network as administrator. Implement network/web/software technologies across the group guided by the IT management. November 2008 until now at Lionbridge(UAE) As Country Tester. http://www.lionbridge.com/ performing tests on various software applications and/or products Document and report tests tasks and bug/malfunction found. March 2009 October 2011 at CLADTECH-INT (RAK) As IT Engineer. http://www.cladtech-int.com/ Handling IT support on phone or by site visit /backup/installation. Monitor the Network/Servers/ERP Databaseas administrator. Implement network/web/software technologies across officesguided by the IT management.

Interests

Reading, Fishing, Swimming, Bowling and Computers Technology.

References

All references are available upon request.

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