emphasis

MONTHLY
Apr i l
2012
T H E G R E A T E R F O R T W A Y N E C H A M B E R O F C O M M E R C E
10x18
f wchamber. org/emphasi s
Our speakers, from top left:
Lutheran Health Networks Joe
Dorko, Fort Wayne Community
Schools Dr. Wendy Robinson,
Parkview Healths Mike Packnett,
Ottenweiller Co.s Mike Ottenweller,
Alpha-Rae Personnels Dr. Rae
Pearson, The Chambers Mike
Landram, Tower Bankss Mike Cahill,
Apteras TK Herman, Allen County
Superior Courts Hon. Wendy Davis,
and Frontier Communications
Roscoe Spencer.
Learn frst-hand
the secrets of their
success at our
inaugural event
on April 25. Page 6
Our ATHENA Award recipients 7 Grab our smart phone app 10 Chamber events calendar 14
Celebrate the fabric of women at this day of
inspiration, renewal, and education.
Registration due by April 9
Friday, April 27
ipfw.edu/tapestry
Emmy Award winner, actress,
star of the hit comedy series
The Middle, beloved for her
role as Debra in Everybody
Loves Raymond, producer,
best-selling author, and
mother of four boys.
Patricia Heaton
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Commercial Sales Manager
(260) 347-0400 ext. 164
ronh@kpcnews.net
For FREE QUOTES Contact
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APRI L 2012 EMPHASI S MONTHLY 3
4 Indiana: A place for change
4 Leads groups build high-value
community
5 Interview to get the right
intern
6 Make it a habit to eat together
6 Chamber to host inaugural
10x18
7 Two women receive ATHENA
Award
7 FWA can get you to your
vacation spot
8 Cloud computing: Is it right
for you?
10 Grab our smartphone app
10 Doermer Dialogue opens at
IPFW
11 New and renewing members
11 Your Chamber discount guide
12-13 Ribbon cuttings and ground
breakings
Chamber members and friends,
Tis months cover spotlights some of our com-
munitys best leaders. Tese leaders will par-
ticipate in the Chambers frst-ever 10x18: Te
Secret of My Success Tis event on April 25 will
showcase these great leaders each sharing their
secrets of success. Each speaker will speak for 18
minutes sharing his or her story. We hope you
will join us for this event and take advantage of
this opportunity to learn from some of the best
of the best. To learn more about this event, turn
to Page 9.
We are also launching Te Chambers frst
smart phone app. Tis app will provide you with
Te Chamber at your fngertips. Available for
both the iPhone and Android, this app will allow
you to reference the business directory, access
the community calendar from your phone, track
Chamber news and events, and register for Cham-
ber programs from your phone. Tink of it as Te
Chamber Business Directory and then some all in
your smart phone. Te app is free for download
from your app store. To fnd out more about this
app, turn to Page 10.
Speaking of cutting-edge technology, in March
we wrapped up a second great year for TechFest.
With hundreds of students getting engaged in
the STEM (science, technology, engineering, and
math) felds through gaming, it was an exciting
day. Congratulations to the committee made up
of leaders throughout Northeast Indiana for a
great and inspiring event.
We were also excited to honor two great
women at the ATHENA Awards this year. Sharon
Simmons, president and founding member of
Francines Friends, was honored with the coveted
ATHENA Award. Julia Fiechter, founder and pow-
erhouse behind Lendingahand.net, received the
ATHENA Young Professional Leadership Award.
Both women exemplify community leadership in
Northeast Indiana. Turn to Page 7 for more on
the ATHENA Awards.
Hope to see you this month!
Volume 22, Issue 4
Mike Landram
President/CEO
Michelle Merritt
Vice President of
Membership and
Communications
Deb Boyd
Controller
Jennifer Fisher
Graduate Retention Program
Manager
Katy Staford-
Cunningham
Vice President of
Government Afairs
Dave Young
Vice President of Air
Service Development
Jon Swerens
Director of Communications
and Emphasis Editor
Emphasis Monthly is a
publication of Te Greater Fort
Wayne Chamber of Commerce.
826 Ewing Street
Fort Wayne, IN 46802
(260) 424-1435
www.fwchamber.org
communications@fwchamber.org
Printed by KPC Media Group
Inc., publishers of the Greater
Fort Wayne Business Weekly
A limited amount of adver-
tising in Emphasis Monthly
is available exclusively to
Greater Fort Wayne Chamber
of Commerce members.
For rates and information,
contact KPC Media Group:
Lynn Sroufe
Fort Wayne general manager
lsroufe@kpcnews.net
(260) 426-2640 ext. 304
Lynette Donley
Fort Wayne advertising sales
manager
lynetted@kpcnews.net
(260) 426-2640 ext. 305
Or visit the web site:
fwbusiness.com/emphasis
L E T T E R F R OM T HE P R E S I DE NT
I NS I DE T HI S I S S UE
Mike Landram
CEO and President
Te Chamber
mlandram@fwchamber.org
emphasis
MONTHLY
Te mission of the Greater Fort Wayne Chamber of Commerce is to create a vibrant economic
environment by supporting business, advocating on behalf of the business community, and
fostering community partnerships to advance a common economic vision.
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4 EMPHASI S MONTHLY APRI L 2012
GOV E R NME NT AF FAI R S
Follow us on
Twitter
Find us on Twitter
at @FWGovConnect
Katy Staford
Vice President of
Government Afairs
Te Chamber
kstaford@fwchamber.org
fwchamber.org/gov
Most people know Indiana as a comfortable
place to live and work. However, with the end of
the 117th Indiana General Assembly, it occurs to
us that Indiana has become a place for change.
Over the last few years, Indiana has changed
drastically. From the adoption of Daylight Saving
Time to the lease of the Indiana Toll Road to edu-
cation reform, Indiana has joined many states in
moving forward.
Te 2012 Indiana General Assembly was no ex-
ception. With the adoption of Right to Work, In-
diana has taken the frst steps forward in creating
a more business friendly, economically driven cli-
mate.
In addition, Indiana became a smoke-free state
with the passage of House Bill 1149. Tis bill ex-
empted bars and taverns, as well as casinos, but
protected local ordinances, such as Fort Waynes,
and made restaurants smoke-free. Tis contrib-
utes to the economic and social health of our state.
Te fnal change I would like to highlight from
the last General Assembly Session is the retire-
ment of Representatives Jef Espich and Dick
Dodge. Both men have been valued members of
our Northeast Indiana Delegation. Representative
Espich has served in the House of Representatives
since 1972, chairing such infuential committees
as Ways and Means. He has been an ardent sup-
porter of Northeast Indiana businesses and has
been a remarkable leader over the last forty years.
Representative Dick Dodge was elected to serve
in the House in 2004. He is a strong advocate for
environmental issues and has worked diligently to
keep his districts many lakes clean for residents
and businesses alike. Tese two leaders will be
missed.
Tough not all change is good, the changes un-
dertaken by the Indiana Senate and House have
been important for businesses. Implementation is
not always easy, but in the end, we move toward a
more robust economy, improving education, and a
healthier state.
If we dont change, we dont grow. If we dont grow,
we arent really living. ~ Gail Sheehy
Indiana: A place for change
Community: Tat is how I see efective leads gen-
eration in the Fort Wayne Chamber of Commerce
Leads Group Program. It is, without a doubt, one
of the best values any member can access and is so
often overlooked.
In the Leads Groups, you really see a small com-
munity within a community!
Tese are groups where you get to know and be
known better for what you do in business, some-
what like the comedy, Cheers! You could sense
that Norm belonged with everyone else as soon as
he entered and got the Norm! cheered greeting.
Tat same sense of belonging develops in these
groups and it is critical to building the trust that
generates cooperate lead sharing.
Te most productive relationships are the ones
worked at the hardest and on a basis of af nity. I
want to share leads with someone who seeks a sim-
ilar client to me and who provides great service as I
do so that we are both mutually complimentary to
one another and of course to our shared clients!
I enjoy the benefts on a regular basis of the ben-
efts of this program just this morning had the
privilege of meeting with the marketing director
of a rapidly growing Fort Wayne business.
I can help him with some high-value advertis-
ing resources he was not aware of and he can help
my clients and me with high value services with
unique features I did not know about.
Tat is win-win in a high value environment
called the Greater Fort Wayne Chamber of Com-
merce Leads Group Program! Join today.
Leads groups build high-value community
Tom Reynolds
Chamber Leads Group
Chairman
treynolds@kpcnews.net
(260) 426-2640, ext. 326
fwchamber.org/leads
CHAMBE R I NS I DE R
Leads Groups Meet &
Mingle
Coming April 18! Come and learn what
these sales groups are all about. More de-
tails: www.fwchamber.org/leads
APRI L 2012 EMPHASI S MONTHLY 5
GR ADUAT E R E T E NT I ON
Interviewing can be a daunting task even for
seasoned HR professionals. What makes it even
more challenging: interviewing a candidate with
limited or no experience.
What questions should you ask a young high
school or college student with little to no experi-
ence? Below are some questions that will help you
get the right person for your internship or entry-
level position, plus some ideas that will boost your
level of preparation.
Knowing what to ask
Its important to start with a solid list of ques-
tions to ask each candidate. For the most part,
youll use the same questions during each inter-
view. Tis allows for consistent information from
the candidates.
For less experienced candidates, you should
focus more on work ethic and academic success
rather than job-specifc questions. Your can ad-
dress the needed skills for a position rather than
the specifc experience. Here are some examples:
Focus on future goals rather than past
experience:
How do you think this internship will help
you in career goals?
What are your plans immediately after gradu-
ation?
Frame questions around academic experience
rather than professional experience:
Tell me about a time when you had a heavy
course load. How did you manage your time? Is
there anything you would change if that happened
again?
How do you feel your campus and community
involvement (if they have had any) relates to a pro-
fessional workplace?
What made you choose your major?
Ask questions to determine a candidates
work ethic:
What will motivate you to do well in this in-
ternship?
Why do you think you will be successful in
your chosen feld?
What makes you stand out as a candidate?
Ask questions that address problem-solving
and analytical skills:
Tell me about a time when you had to com-
plete a project and you thought you would fail.
How did you complete the project and what did
you learn about the experience?
Develop questions that seek to discover
leadership and interpersonal skills:
What do you do diferently from your class-
mates?
Describe a time when your work was criticized
by someone. How did you handle the criticism?
What would you do diferently if presented with a
similar situation?
Tell me about a group project you competed in
which a teammate was not fulflling their require-
ments. How did you handle the situation?
Preparation is key
Career services professionals tell students they
should be prepared when they walk into an inter-
view. But the same is true for interviewers. If you
are not prepared, you will never be able to conduct
a good interview. Here are a few tips:
Be prepared! You need to look through the
candidates resume and application materials. Tis
seems basic, but I have sat through interviews in
which it was obvious the person interviewing me
was not prepared. Its a painful experience and
doesnt leave the candidate with a good impres-
sion of the company.
Know what youre looking for. Read
through the job description and skills that are
needed. Its dif cult to spot the right candidate if
you dont know what youre looking for.
Always be on time. Tis is another basic,
but it comes up often in interview training. Tings
will come up that will be important and may cause
you to stray from your schedule, but it is impor-
tant that you try to stick with the times you have
asked someone to come to your of ce.
Keep the interview space free from dis-
tractions. Unless the building is falling in around
you, give candidates your full attention. Tey de-
serve that from you.
Regardless of the candidates you are interview-
ing, whether for your internship program or a
full-time hire, treat them like your guests. Get to
know them as candidates before you make any
judgments.
Interview to get the right intern
Jennifer Fisher
Graduate Retention
Program Manager
Te Chamber
jfsher@fwchamber.org
fwchamber.org/grad
Follow us on Twitter:
@gradretention
Upcoming
events
Supervisor Boot
Camp, April 18, 3-5
p.m. at Te Cham-
ber.
Go online to
fwchamber.org/
events to register.
Interested in some
training for Inter-
viewing for Non-
HR Supervisors?
Contact Jennifer
Fisher at jfsher@
fwchamber.org for
more information.
6 EMPHASI S MONTHLY APRI L 2012
In todays society, a majority of homes have two
working adults and kids are participating in mul-
tiple activities. Tis results in families spending
less time together as a family unit. Families sitting
down at the kitchen table together to enjoy a fam-
ily meal has declined by 33 percent over the past
30 years.
Research proves that when families eat at least
three meals a week together, the benefts to chil-
dren include:
Better grades
Less drug/alcohol use
Less bullying
Reduced risk of teen pregnancy
Better nutrition
Less childhood obesity
Better communication skills
In an efort to strengthen our local families, the
McMillen Center for Health Education, along with
a large number of northeast Indiana agencies, has
created and are implementing a new initiative
called the Family Table.
Family Table provides support and resources
to help families increase the number and quality
of their family meals. Te Family Table promotes
family meals through a visible online presence at
www.FamilyTableOnline.org through Facebook,
and also an email Tip of the Week which pro-
vides recipes, healthy tips, and conversation start-
ers for families.
One primary focus of the Family Table is reach-
ing low-income families with direct education.
Trainings are planned through partner agencies,
including a joint, Kids in the Kitchen/Family Table
Dinner with the Junior League of Fort Wayne and
the YMCA. Other upcoming events include a Fam-
ily Table Night at the TinCaps on April 28 and the
Vitality Awards, which will honor individuals who
create a vital community, on May 17 at Pine Valley
Country Club.
We challenge you and your family to make
it a habit to eat at least three meals together
each week. Get involved by visiting the web site:
www.FamilyTableOnline.org.
Make it a habit to eat together
The Chamber
discount
If your business has 2 to
50 employees, you qualify
for a discount of up to
fve percent on your small
business insurance pre-
miums from PHP. Average
annual savings is $3,500.
To receive a free quote,
call PHP at (800) 982-
6257 or visit www.
phpni.com and click on
the Chamber Discount
Program link.
CHAMBE R P R OGR AMS
Chamber to host inaugural 10x18
Have you ever wondered how someone got to
be so successful? Have you ever wished you could
borrow a few minutes of that persons time to
learn their secrets? Te team at the Greater Fort
Wayne Chamber of Commerce has a way for you
to do just that.
On April 25, Te Chamber will host the inaugu-
ral 10x18: Te Secret to My Success.
What is a 10x18? Its an event with 10 keynote
speakers each speaking for 18 minutes on a pre-
determined topic. Te Chambers frst 10x18 will
focus on the secrets of success. Te Chamber has
invited 10 noted community leaders to give in-
sight to how they became successful. Te Chamber
has brought together a diverse mix of community
leaders with backgrounds in business, education,
and government:
Mike Cahill, President, Tower Bank
Joe Dorko, President, Lutheran Health Net-
work
Hon. Judge Wendy Davis, Allen County Supe-
rior Court Judge
TK Herman, President, Aptera
Mike Landram, President, Te Chamber
Mike Ottenweller, President, Ottenweller Co.
Mike Packnett, President, Parkview Health
Dr. Rae Pearson, Alpha-Rae Personnel
Dr. Wendy Robinson, Superintendent, Fort
Wayne Community Schools
Roscoe Spencer, General Manager, Frontier
Communications
Te Chamber says the leaders were chosen based
on their reputation in the community, noted lead-
ership skills, and experience in their profession.
Tere many more great leaders in our community
that we could have asked, said Michelle Merritt,
VP Member Relations and Communications at the
Chamber, We are already planning for our second
10x18 to be announced later this fall with another
group of strong leaders.
We see one of our roles as helping business
people within our community connect with local
leaders, said Landram. By providing our mem-
bers opportunity to learn from these successful
individuals we help them build better businesses
and ultimately a better community.
Sign up for
the event
Go to our web site:
fwchamber.org/
10x18
APRI L 2012 EMPHASI S MONTHLY 7
AT HE NA AWAR DS
Two Fort Wayne women were awarded ATHENA
Leadership Awards by the Fort Wayne Chamber in
March at the 8th Annual ATHENA Awards Lun-
cheon, hosted by the Greater Fort Wayne Chamber
of Commerce. Te two were selected from 15 nom-
inees for the awards. Te awards were given based
on community leadership and service of women in
Northeast Indiana.
Te ATHENA Leadership Award was given to
Sharon Simmons, Board President of Francines
Friends. Trough Francines Friends, Sharon has
worked tirelessly to provide mammograms for
all women in Northeast Indiana. Sharon, a breast
cancer survivor herself, knows importance of
providing easily accessible screenings to women.
Tanks to the mobile mammography unit estab-
lished by Francines Friends, any woman in Allen
County and the surrounding areas can get screen-
ing mammograms in a much more convenient and
much less intimidating place.
Te ATHENA Young Professional Leadership
Development Award was presented to Julia Fiech-
ter, founder of Lendingahand.net. Julia has mar-
ried her passion for community service with her
business experience as a realtor to launch a philan-
thropic organization that connects local charities
to much needed funding sources. At a time when
many charities struggle to fght for dwindling do-
nations, Julia has created an innovative and easy
program that combines the generosity of local
businesses with the buying power of consumers to
generate donation for area charities.
Two women receive ATHENA Award
AI R S E R V I CE DE V E L OP ME NT
FWA can get you to your vacation spot
Teres no better way to relax than to take a has-
sle-free trip to Te Sunshine State, starting at Fort
Wayne International Airport!
Fort Wayne International ofers fights to Tam-
pa and Orlando via Allegiant. Allegiants web site
allows passengers to book their fight, hotel, and
rental car all in one convenient location, while also
ofering discounted tickets to popular attractions
in the area.
Tampa is considered the most popular vacation
destination on Floridas west coast. Visitors can
hit the beach or the golf course, take in a major
league baseball game, stop by one of the exciting
museums, or learn to sail, among hundreds of oth-
er activities. Te weather in Tampa cant be beat,
with an average annual temperature around 80
degrees and a record 361 days a year of sunshine!
Orlando welcomes more visitors than any other
place in the state, as home to the famous Walt
Disney World Resort. Te resort ofers four theme
parks, two water parks, hotels, campgrounds,
a multitude of dining options, and a number of
other attractions. Te city is also host to Universal
Orlando, Gatorland, and SeaWorld Orlando. Te
average temperature in Orlando is 73 degrees.
Allegiant often ofers special early bird deals,
and you can also save money by purchasing your
tickets at the Allegiant ticket counter, which is oo-
pen only during certain hours. Contact the Airport
Authority at 260-747-4146 for a current ticket
counter schedule. Keep an eye on Allegiants web
site at www.allegiant.com or call them at 702-505-
8888 to take advantage of specials and discounts.
If the beach isnt your thing, FWA can get you
anywhere in the world through connecting fights.
Skiing in Colorado, wine country in California, or
a romantic trip to Paris can all begin here in Fort
Wayne. To reserve tickets, call Delta at 1-800-221-
1212, United at 1-800-241-6522, or American at
1-800-433-7300.
Fort Wayne International Airports hassle-free
parking and shuttle service, shorter lines, and
commitment to personal attention will make your
vacation one to remember.
By Jessica Miller
Marketing &
Administration Assistant
Fort Wayne-Allen County
Airport Authority
Sharon Simmons Julia Fiechter
8 EMPHASI S MONTHLY APRI L 2012
Many small businesses use the cloud simply
to host productivity applications, such as e-mail,
document creation and sharing, and calendars.
But in this article, well focus on this Software as
a Service (SaaS) aspect of cloud computing, but
must note that it is only one subset of the entirety
of cloud computing.
For example, some businesses dont just use
software services they buy computing power
from vendors, much like buying power from a util-
ity, to augment their existing capacity.
So far only an estimated two percent of busi-
nesses with fewer than 100 employees are using
cloud computing, according to a May 2009 report
by Forrester Research but 37 percent say they
are interested in learning more about it.
Is cloud computing right for you?
Many actually see a surge in the adoption of
cloud computing by small businesses, outpacing
the adoption rate of larger enterprises by a fac-
tor of two. Tis isnt surprising, considering that
having access to sophisticated software without
the expense of buying and maintaining it gives the
smaller, smarter players an opportunity to level
the playing feld with their bigger competitors.
Te benefts of leveraging this type of comput-
ing environment are numerous, beginning with
the cost savings. Te primary savings come from
the lack of capital expenditure to buy a program
or equipment. Servers, for instance, run between
$2,000 and $6,000, and companies might need
to add multiple machines as demands on their IT
system grow. Tis capital can now be funneled to
other vital projects.
Additional benefts include:
Lower administrative costs. IT solutions
can be deployed extremely quickly and managed,
maintained and upgraded remotely by your ser-
vice provider without the need for an in-house
IT staf.
Improved use of resources. Moving more
and more applications, infrastructure, and even
support into the cloud can free up precious time,
efort and budgets to concentrate on the real job
of leveraging technology to improve the mission
of the company. It really comes down to making
better use of your time.
Pay for what you use. Scalability and fex-
ibility are valuable advantages ofered by cloud
computing, allowing customers to react quickly to
changing IT needs, adding or subtracting capacity
and users as and when required and responding to
real rather than projected requirements.
Quick and easy implementation. Without
the need to purchase hardware, software licenses
or implementation services, a company can get
its cloud computing arrangement launched very
quickly.
Quality of service. Typically, vendors of-
fer 24/7 customer support and an immediate re-
sponse to emergency situations. Be sure to ask
about guaranteed service levels, ensuring your
applications and/or services are always online and
accessible.
Access from anywhere and better collab-
oration. With both the application and the data
stored in the cloud, with some applications mul-
tiple users can work together on the same project,
share calendars and contacts etc.
Disaster recovery/backup. Recent research
has indicated that nearly 90 percent of businesses
do not have adequate disaster recovery or business
continuity plans, leaving them vulnerable to any
disruptions that might occur. Cloud computing
enables you to store important fles and informa-
tion in the event your business is hit by a disaster,
whether manmade like a terrorist attack or natu-
ral like a storm that takes out your electricity.
Getting started
If these benefts have caught your attention, its
time to take this to the next step. But before you
do, be sure to heed the advice of those who have
gone before you. Probably one of the best pieces of
advice is to start small. Cloud computing is a dif-
ferent way of working and building familiarity and
trust takes time.
Using Windows Sharepoint, for instance, you
can set up a site to store and share fles where co-
workers can access them from anywhere they have
Internet access (of ce, client site, home, hotel, air-
port, soccer game...).
It can even automatically notify users when
a fle is added or updated no more wonder-
ing if that email attachment is the latest version
of the fle. You dont need to worry about having
to maintain expensive in-house servers and your
fles are automatically backed up ofsite. Ten once
team members grow more comfortable with the
new work environment, you can start adding more
cloud services to the mix.
CHAMBE R P R OGR AMS
The Chamber
discount
Chamber members can
save more than $29 a
month for deluxe Inter-
net or $14 a month for
premium Internet.
For more info, visit
fwchamber.org/
comcast
Cloud computing: Is it right for you?
APRI L 2012 EMPHASI S MONTHLY 9
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C
A
C
Y
F
U
N
D
I
N
G
P
R
I
V
A
T
E
P
U
B
L
I
C
:

L
O
C
A
L
P
U
B
L
I
C
:

F
E
D
/
S
T
A
T
E
L
O
C
A
L
Alliance (LEDO)
FW
AC
FW
AC
FW
AC
70% 30% 0%
Fort Wayne Chamber
FW
AC
FW
AC
100% 0% 0%
R
E
G
I
O
N
A
L
Regional Partnership
(NEIRP)
REG REG 80% 20% 0%
Innovation Center
(NICC)
REG 68% 12% 20%
WorkOne REG 2% 0% 98%
Regional Chamber REG 100% 0% 0%
NIRCC/Region III-A REG 0% 20% 80%
S
T
A
T
E
IEDC STATE STATE 0% 0% 100%
Integrated Economic Development
BUSINESS SUPPORT
LOCAL POLICY
ADVOCACY
REGIONAL
CHAMBER
INNOVATION
CENTER
IEDC
CITY/COUNTY
GOVERNMENT
WORKONE
NORTHEAST
REGIONAL
PARTNERSHIP
NIRCC /
REGION III-A
FORT WAYNE
CHAMBER
INFRASTRUCTURE
ZONING
INCENTIVES
REGIONAL POLICY
ADVOCACY
INNOVATION
ENTREPRENEURSHIP
LEADS
TAX CREDITS
INCENTIVES
PLANNING
EDA GRANTS
ATTRACTION LEADS
CAPACITY BUILDING
RESEARCH
TRAINING
INCENTIVES
LOCAL
ECONOMIC
DEVELOPMENT
ORGANIZATIONS
LEDO
RETAIN
EXPAND
ATTRACT
Note: This table provides an overview of primary missions and is not intended to describe all functions or supporting roles in other areas.
What are the distinctives of the local economic development organizations? Check the chart:
CHAMBE R CHAR T
10 EMPHASI S MONTHLY APRI L 2012
How do you keep your customers satisfed?
Tats one of the questions Brian J. Dunn, CEO
of Best Buy Co. Inc., will answer as the keynote
speaker at the 2012 Doermer Dialogue with Busi-
ness Leaders, Tursday, April 5, in the Rhinehart
Music Centers Rhinehart Recital Hall.
Te Doermer Dialogue, presented by the Rich-
ard T. Doermer School of Business at Indiana
University-Purdue University Fort Wayne (IPFW)
and Lake City Bank, is an opportunity for business
leaders as well as owners to connect with each oth-
er, and fnd ways in which to better connect with
their customers.
Dunn, who began his career at Best Buy in 1989
as a store manager and became CEO in 2009, will
speak on Connecting with Your Customers: Cus-
tomer Centricity.
Another feature of the Doermer Dialogue is a
panel discussion among businessmen and women
who represent the various business clusters found
throughout northeast Indiana. Te panel will be
moderated by Steve Corona, president of Hoosier
Workforce Solutions. Panelists are David Findlay
of Lake City Bank, John Sampson of the Regional
Partnership, Rebecca Schroeder of Whiteshire
Hamroc, Tim Eubank of BAE Systems, Jessica Kel-
lenberger of Wieland Furniture, and Scott Glaze of
Fort Wayne Metals. Te panel discussion will be
followed by a question and answer session.
Te schedule for the day is:
7:30-8 a.m.: Continental Breakfast
8-8:15 a.m.: Welcome
8:15-9:15 a.m.: Keynote Speaker
9:15-9:30 a.m.: Break
9:30-10:30 a.m.: Panel Discussion
10:30-11 a.m.: Question and Answer Session
Te IPFW Alumni Association, Te Fort Wayne
Chamber, and the Better Business Bureau supplied
additional support for the Doermer Dialogue. For
more information about the event, contact Lyman
Lewis, Doermer School of Business, at 260-481-
6474 or lewisl@ipfw.edu.
NE WS AND HAP P E NI NGS
Doermer Dialogue opens at IPFW
Te FWChamber2Go smart
phone app, for iPhone, Android
and mobile web for BlackBerry,
was recently launched by the
Greater Fort Wayne Chamber of
Commerce.
We are very excited to be one
of the frst chambers in Indiana
to ofer a free mobile app, said
Michelle Merritt, Vice President
of Member Relations and Com-
munications. Tis app is not
only geared towards our mem-
bers, but it is truly something
that can be enjoyed by our entire
community as well as our visi-
tors.
Te goal of the FWChamber2Go app is to help
individuals on the go by putting this valuable tool
right in the palm of the users hand.
Te FWChamber2Go app features the following:
Online business directory of chamber mem-
bers and geo-location and mapping technology
Touch to call option
Chamber calendar of events
Community calendar of fes-
tivals and events
Special text ofers from
member businesses
QR code scanner
Near Me button which
shows sponsored business list-
ings near the user
and much more
Chamber members also have
the opportunity to upgrade their
listings to be featured on the
business landing page.
All Chamber member busi-
nesses receive a free listing, and with more smart
phones in the marketplace we saw the importance
to promote our members to this audience, Mer-
ritt said. I think everyday users will also enjoy
the Chamber and community calendar of events
which will keep them in the know.
For more info, go to fwchamber.org/app.
Grab our smart phone app
Scan the QR code with
your Android, iPhone,
iPad, or iPod Touch.
APRI L 2012 EMPHASI S MONTHLY 11
DISCOUNT GUIDE
Get complete details online at
fwchamber.org/getsaving
PHP member discount
If your business has 2 to 50 employees, you qualify
for a discount of up to fve percent on your small
business insurance premiums from PHP. Average
annual savings is $3,300. To receive a quote, call
PHP at (800) 982-6257 or visit phpni.com and click
on the Chamber Discount Program link.
Of ce Depot savings
Chamber members can save 60 percent on core
catalog items and four percent of retail catalog
purchases. Contact Chris Michaels at (260) 249-
3977.
Cirrus ABS eBusiness Suite for the Web
Te Cirrus ABS eBusiness Suite provides web site
services for members seeking more afordable alter-
natives to traditional web site designs and set up.
Read more at fwchamber.org/cirrus.
Comcast Business Class
Tis program provides Chamber members with ex-
ceptional Internet services at a substantial discount
of up to $29.95 per month. Info: fwchamber.org/
comcast.
Sams Club savings
Chamber members receive a $25 gift card for a Plus
membership or a $10 for a Business membership.
Info at samsclub.com/membership.
Event discounts and admittance
Every employee of each of our members receives the
member price for Chamber events. Also, all employ-
ees of members can attend member-only events,
such as the Tird House Forums.
Meeting rooms
Members get free usage of meeting rooms large
and small in the Chamber building during business
hours. Call 424-1435 for details.
Promotion and referrals
Members can create and ofer member-to-member
coupons on the web site. Members also get free pro-
motion to a readership of 24,000 through Emphasis
and free phone and web referrals.
Notarization and certifcation of origin
Free for members by our front desk staf.
NE W AND R E NE WI NG ME MBE R S
Renewing members
February 2012
A Party Apart
Abonmarche Consultants,
LLC
AIDS Task Force, Inc.
Aldi, Inc.
Alpha Rae Personnel, Inc.
American Family Insurance
Anthony-Patrick Insurance
Corp.
Arbor Mortgage
Arts United of Greater Fort
Wayne
Barnes & Tornburg LLP
Blue Pony Digital
Blue Water Mortgage
Boyden & Youngblutt Adver-
tising & Marketing, Inc.
Bulldog Consulting Services,
LLC
C & P Machine, Inc.
CME Corporation-General
Contractor
C2 IT Advisors
Central Indiana Hardware
Company, Inc.
Chapel Oaks Apartments
Chick-fl-A at Glenbrook
Square
ChosenLan Technology
Group, Inc.
Cirrus ABS Corporation
Comfort Keepers
Commercial Warehouse &
Cartage, Inc.
Commonwealth Engineers,
Inc.
Cookie Cottage, Inc.
Corporate Housing Systems
Country Kitchen SweetArt
DaVita Fort Wayne Home
Dialysis
Doc Dancer Heating & A/C,
Inc.
Dulin, Ward & DeWald, Inc.
E & V Construction, Inc.
EPCO Products, Inc.
Sharon Eisbart-Corporate
Art
Ellison Bakery, Inc.
Employers Administrative
Services of Indiana, LLC
F & M Tile & Terrazzo
Company
Federal Roofng Co., Inc.
Fort Wayne OTB
Fort Wayne Pediatrics
Grand Wayne Convention
Center
Hamil, Lehman & England,
P.C.
Hawk, Haynie, Kammeyer &
Chickedantz
Te Heritage of Fort Wayne
Holiday Inn Express Hotel
& Suites
IWM Consulting Group
Indiana Golf Advertising &
Marketing Services
Indiana Telephone Network
Integrity Tax Consulting,
Inc.
iRely LLC
Isaac Knapp District Dental
Society
Keefer Printing Company,
Inc.
L Spa Modern
L.M.L. Estate Management
Corp.
LaBov & Beyond, Inc.
Lawrence Building Corpora-
tion
Lawyers Title
Leadership Mgmt. Intl-
Strategic Developmental
Resources
Lutheran Life Villages
Maintenance Management
Co., Inc.
D. O. McComb & Sons
Medical Protective Company
Mickeys Linen & Towel Sup-
ply, Inc.
MidWest America Federal
Credit Union
Moake Park Group, Inc.
Te Nichols Company
Nob Brick & Fireplace
Northeast Indiana Regional
Partnership
T J Nowak Supply Co., Inc.
Oberlin Marketing Co., Inc.
Paul Davis Restoration &
Remodeling
Personal Training Institute
Phillips Financial Services
Phoenix America, Inc.
Plastic Surgery Innovations
PC
Premier, Inc., Realtors
R. I. C. Corporation
Raynor Door Authority
Ricker Oil Co.
Sanco Industries, Inc.
Sauder Feeds, Inc.
Sonitrol Fort Wayne
Southwest Self Storage
Sperry Van Ness/Parke
Group
Star Homes by Delagrange &
Richhart, Inc.
Steppin Up Physical Terapy
Stoners Fun Stores
Strahm Construction, Inc.
Summit City Reporting, Inc.
Sweeney Law Firm
SweetCars, LLC
T D S
Tiberius Arms
Toolcraft, LLC
TownePlace Suites Fort
Wayne North
Trotter Law Of ce
Uncle Bills Pet Center
Value Place
Vision Scapes Lawn &
Landscape
Wells Fargo Advisors
Windsor Oaks Apartments
Witherspoon & Assoc., Inc.
Young Leaders of Northeast
Indiana
New members
February 2012
Te 11 Eleven Lyceum
Aerotek
Aire Serv of Northeast
Indiana
American Red Cross of
Northeast Indiana
Creative Financial Staf ng
Dignity Memorial Funeral
Homes & Cemeteries
Disaster Adjusting & Ap-
praisal Services
Exel
Gateway Woods Family
Services
Gleave Construction
Golf Etc.
Indiana Fire Sprinkler &
Backfow, Inc.
J W Public Relations
Liddell, Investments LTD
Petroleum Traders Corp.
Recycle Logic LLC
RMT, Inc.
Sleep Inn & Suites
Swiss Meadows Apartments
Trolley Steaks & Seafood
Water Out
Wireless Zone of Fort Wayne
Yolo Event Center
More online
Find more about
these businesses
and all of our
members in our
online business
directory at:
fwchamber.org/
directory
12 EMPHASI S MONTHLY APRI L 2012
Let us host your ribbon cutting or groundbreaking! Details: www.fwchamber.org/openings
Greater Fort Wayne
Chamber of Commerce
member Employment
Plus celebrates the grand
opening of its new location
with a ribbon-cutting
ceremony at 4911 Illinois
Road on Feb. 15. Included
in the ribbon-cutting
are employees Nancy
Steigmeyer, Northeast
Indiana Regional
Manager; Jim Wood,
Construction Regional
Manager; Andrea Seely,
Staf ng Specialist; and
Brittany Vecker, staf ng
intern. Also pictured are
volunteers Tabitha Hutzler
and Eva Hanft. Chamber
members and staf are
also in attendance.
Chamber member Tower Bank
celebrating a new location with
a ribbon cutting at 9898 Illinois
Road on Feb. 23. From left:
Vicki Lee Johnson, director of
marketing and retail; Jerome
Henry, board member; Michelle
Merritt, The Chamber; Rick Sawyer,
CFO; Jim Underwood, executive
V.P.; Julie Bobay, facilities
specialist; Wendell Bontragger,
CLO; Lubna Popp, branch
manager; Mike Cahill, President
and CEO, Tower Bank; Lisa Paske,
BSA/OFAC Security Of cer; Lori
Hofman, Administration &
Operations Manger; Shelly Meyer,
Private Banker; Fort Wayne Mayor
Tom Henry; Nancy Bean, Trust
Administrator; Chamber volunteer
Linda Skaggs; Gary Shearer,
President & CEO, Tower Trust; and
Mike Landram, The Chamber.
P
H
O
T
O
S

B
Y

J
O
N

S
W
E
R
E
N
S
R I BBON CUT T I NGS
APRI L 2012 EMPHASI S MONTHLY 13
R I BBON CUT T I NGS AND GR OUND BR E AK I NGS
On Feb. 24, Chamber member Fort Dignity Memorial Funeral Homes and Cemeteries held a ground breaking at the site of what will
be Greenlawn Funeral Home at 6600 Covington Road, adjacent to Greenlawn Memorial Park. From left are Jerry White, JE Consulting;
John Police, Concept One Design; Matt Schenkel, Shawnee Construction & Engineering, Inc.; Michele Merritt of The Chamber;
Stefanie Malott, Assistant General Manager, Dignity Memorial; Larry Melton, Location Manager, Dignity Memorial; Thomas Pehlke,
General Manager, Dignity Memorial; Rob Ysidron, Family Service Manager, Dignity Memorial; and Mike Landrum of The Chamber.
On Feb. 28, Chamber
member Mr. Rooter
held a ribbon cutting
celebrating the new
franchise in Fort Wayne.
The establishment is
owned by the Spatt family,
which has 61 years of
plumbing experience in
Fort Wayne. Participating
in the ribbon cutting were
Michelle Merritt of The
Chamber; Joe Spatt; Larry
Spatt; Annette Spatt; Sam
Spatt; Justin Stidams;
Erin Spatt; and Teresa
Royer of The Chamber.
14 EMPHASI S MONTHLY APRI L 2012
Presidents Lunch
Every month, meet a local business leader
Chamber President and CEO Mike
Landram hosts lunch with Ken
Peterman, President of ITT Exelis
Communications and Force Protection.
Cost: $25, including meal | Limited to the
frst 10 Chamber members to sign up
Friday, April 12 | noon-1 p.m.
BakerStreet, 4820 N. Clinton St.
Leads Group Meet &
Mingle
Come and learn what these sales-oriented
groups are about.
Hear from each group President on the
dynamics of their group, meet group
members, and other business people
seeking the same information as you
about our Leads Groups.
Cost: Free | Includes breakfast; event is
exclusive to Chamber members
Wednesday, April 18 | 7:30-10 a.m.
Te Chamber building, 826 Ewing St.
Meet Me @ 5 at IPFW
Alumni Association
Enjoy an evening of networking with hors
doeuvres and a cash bar
Cost: Member: $5 | Nonmember: $10
Tursday, April 19 | 5-7 p.m.
Keith Busse Steel Dynamics Alumni Center
at IPFW, 1528 E. California Road
10x18: Te Secret of My
Success
Hear 18-minute talks from 10 top local
business leaders
Our frst ever 10x18 event will include
Joe Dorko, Mike Cahill, the Hon. Wendy
Davis, Roscoe Spencer, Dr. Wendy
Robinson, Mike Packnett, Rae Pearson,
TK Herman, Michael Ottenweller and
Mike Landram.
Cost: $35 early-bird pricing by April
13; $50 after April 13. Reserved for
Chamber members only. Breakfast is
included. Seating is limited.
Wednesday, April 25 | 8 a.m.-noon
Te Chamber building, 826 Ewing St.
Future Leaders honors
A new awards program from Te Chambers
Graduate Retention Program and the Young
Leaders of Northeast Indiana
Honors are extended to local college
seniors.
Cost: Free to invitees.
Wednesday, April 25 | 6:15 p.m.
Parkview Field, 1301 Ewing St.
Lunch n Learn:
Perfecting Your
Presentation
Now ofered quarterly, our luncheon events
pack a wealth of business knowledge into 90
minutes and include lunch!
Learn to deliver a presentation that
involves your audience. Taught by Asher
Agencys Anthony Juliano and Te
Chambers Jon Swerens.
Cost: Member: $10 | Nonmember: $20.
Includes a catered lunch
Wednesday, May 2 | 11:30 a.m.-1 p.m.
with Q&A until 1:30 p.m.
Te Chamber building, 826 Ewing St.
CHAMBE R CAL E NDAR OF E V E NT S
APR
25
Sign up for
our events!
Go online at
fwchamber.org/
events
to get more details
and register.
APR
12
APR
18
APR
25
APR
19
MAY
2
The Grand Lobby of
the Keith Busse Steel
Dynamics Alumni
Center at IPFW.
Join us for a hiring fair for veteran job seekers active duty military members, Guard and
Reserve members and eligible spouses. Tis event will be a one-of-a-kind free hiring fair for
employers who are committed to hiring our veterans and job seekers.
Tis hiring event is being conducted by the U.S. Chamber of Commerce, Te Greater Fort
Wayne Chamber of Commerce, the Department of Labors Veterans Employment and
Training Service (DOL VETS), the Indiana Committee of the Employer Support of the
Guard and Reserve (ESGR), the 122 Force Support Squadron, the 1-293 Infantry Batallion,
NBC News, and other local partners.
Walk-ins are welcome but space is not guaranteed. If you need assistance registering, please
contact us at hiringourheroes@uschamber.com.
www.uschamber.com/hiringourheroes
May 10 10 a.m.-3 p.m.
Memorial Coliseum
Free for veterans and employers
Reserved exclusively for Chamber members!
Each foursome in our golf scramble is paired with a northeast
Indiana business leader. Golfers may sign up as individuals or
as a foursome; individual golfers will be grouped into foursomes.
Enjoy a leisurely day on the course while you make valuable
business connections.
If you need to brush up on your golf skills or even start from
square one, The Chamber Golf School is for you. The golf school
will run concurrently with the scramble and feature high-quality,
small-group instruction from a PGA pro. Seasoned golfers also
can improve their game for a fraction of what individual lessons
would cost.
All attendees receive a lunch fresh off the grill and a festive
awards and dinner reception, which both include networking
with the leaders.
The cost for an individual golfer, which includes both meals,
is $175. A foursome costs $700. The cost of The Chamber Golf
School event, which also includes both meals, is $125.
Links 4 Leaders
and Chamber Golf School
Leaders Links
4
MONDAY, JUNE 4, 11 A.M.-6 P.M.
AT PINE VALLEY COUNTRY CLUB
Register online at
fwchamber.org/links