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Should have worked in an organization with a high degree of customer interaction and delivery orientation.

Manage relationship with internal customers to ensure buy in for all TED initiatives Performance Management - Driving performance Management for the Business Unit/s through the operations team. This includes the confirmation and annual appraisals and performance improvement programmes as needed by the business unit/s. Internal Growth Process: End to end ownership of the internal job posting process. This covers posting jobs, designing and administering selection rounds . Policy and process implementation- Communication of rationale and interpretation, ensuring policy implementation by businesses. Attrition control - Conceptualizing action plans based on trends and feedback in consultation with business. Employee Satisfaction Initiatives - Analysis of survey results, formulating actionables based on the same in consultation with business. Ensuring communication and implementation. Grievance handling and disciplinary actions: interaction and coordination with other functions for interventions for employee issues when needed. Drive Site level initiatives: driving employee engagement initiatives for the site. Employee engagement initiatives like formal one on ones , Skips, New Manager Assimilations (NMA's) Training Sessions for new Supervisors. Internal HR Process improvement

through Lean and GB projects. Candidate shall be responsible for all risk management and compliance activities as applicable to the function. 1. Updates himself regularly with Company policies on Information Security Management System. 2. Ensure subordinates are aware of Company policies, in particular those on Information Security. 3. Ensure adherence to legal The role entails extensive interaction with Operations Leadership team, other functions and locations. The candidates must be high on ownership, commitment and energy level. Strong interpersonal skills with a good level of maturity Maintain confidentiality of information and accuracy of data. Good analytical skills. Must be people oriented. Must possess excellent communication skills both written and oral. Must possess good understanding of HR system procedures. & regulatory requirements as

applicable to the nature of work. 4. Ensure Teams Adhere to legal & regulatory requirements as applicable to the nature of work. 5. Ensure adherence to the Contractual Requirements of the Process/Function. 6. Encourage Teams Report Security Incidents. 7. Ensure Compliance and Security Trainings for Teams are conducted periodically. 8. Cooperate with Compliance and Security officers with Security Investigations. 9. Monitor Compliance adherence and ensure a monthly review of status.

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