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QUALIFICATION LIFICA

Sign for Strategy and Synergy

UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA MISSION UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN The EFBQ promotes, assesses and UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA gives BUSINESS Q for strategic entrepreneurship UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FORqualifications UALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN within a network of companies UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR toUSINESS QUALIFICATION eager B learn from each other. UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS 2 UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION

Contents

T H E S TA N D A R D F O R S T R AT E G I C E N T R E P R E N E U R S H I P : The EFBQ in a nutshell

3 4 6 10 14

AMBITION AND POTENTIAL TO E X C E L S T R AT E G I C A L LY : Target group, selection procedure and participation

A N A LY S I N G , G I V I N G Q U A L I F I C AT I O N S FOR AND STRENGTHENING YOUR S T R AT E G I C A B I L I T Y : The step-by-step plan of the EC-Standard

C O N T I N U O U S LY LEARNING FROM EACH OTHER: The network activities

RECOGNITION AND I D E N T I F I C AT I O N I N Y O U R M A R K E T: The costs and benefits

EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU

UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA The aim of the European Foundation for Business Qualification (EFBQ) is to UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN promote strategic entrepreneurship. Participants in its network of small and UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA medium-sized businesses with 30 UALIFICATION EUROPEAN FOUND LIFICA Proudly flying the OUNDATION FOR BUSINESS QUALIFICATION or more employees acquire from the EFBQ and UROPEANEFBQ flagTION FOR BUS FOUNDA OUNDA USINESS QUALIFICATION EUROPEAN from each other the knowledge UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION and instruments to compete on a strategic level, UNDA The EFBQ is a panOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN Fto LIFICA European initiative OUND OUNDATION FOR BUSINESS QUALIFICATION a company profile and to develop their company. to obtain a qualification, to create UROPEANpromote ATION FOR BUS FOUNDand give qualiOUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR Bfor strategic ALIFICATION EUROPEAN FOUNDATION UNDA fications USINESS QU OR BUSINESS QUALIFICATION EUROPEANH OUNDATION FOR BUSINESS E S S LIFICA T FE K E Y T O S U C C entrepreneurship in the UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION countries of the The EFBQ is not a profit-seeking organisation. It is a network organisation of UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN European Union. This learning small and medium-sized businesses within the European Union UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA international aspect isEUROPEAN FOUNDATION in the USINESSstrategy and thus distinguish themselves on wishing to excel FOR B area of OR BUSINESS QUALIFICATION LIFICA reflected in the logo. aspects of quality. They do so in UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION the firm belief that strategic entrepreneurship UROPEAN FOUNDATION FOR BUSINESS and well-founded plans of action make up the key to success. An excellent QUALIFICATION EUROPEAN company is more capable than UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION its competitors of competing and positioning itself in an increasingly more competitive and international market. Also the OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR ofUSINESS Qactivities is steadily increasing. Therefore, strengthening scale B business UALIFICATION UROPEAN FOUNDATION FOR BUSINESS strategic entrepreneurial capabilities and competitive strength - especially for QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION small and medium-sized companies - is of vital importance. OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESSN S T R U M E N T S S E T O F I QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN In 1991, this awareness constituted the basis for the foundation of the EFBQ, UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION combined with the need of entrepreneurs for an effective set of instruments OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS to give USINESS their strategic entrepreneurial capabilities and competitive UALIFICATION EUROPEAN FOUNDATION FOR Bshape toQUALIFICATION UROPEAN FOUNDATION FOR BUSINESS strength. Presently, there are two elements that are closely interlinked and QUALIFICATION EUROPEAN continuously developed: UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION the EC-Standard; the method of FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR network activities. the BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS 4 UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION

The standard for strategic entrepreneurship

The EFBQ in a nutshell

T H E E C - S TA N D A R D Using this unique method you can assess the quality of your strategic entrepreneurship in all leading policy and corporate organisational aspects, obtain a qualification, compare your performance with the performance of other companies and analyse your company on the basis of leads for improvement. The immediate advantage is that the management of your company is compelled to reflect on the targeted application and consistency of their own strategic processes. In addition, a qualification as a Qualified Company or, even better, a European Business Star provides your company with a recognisable and distinctive proof of strategic entrepreneurship, with all the related advantages. NETWORK The network activities occupy a prominent position within the EFBQ as an instrument for exchanging knowledge and collaboration. The network contacts between entrepreneurs wishing to learn from each other and who have much to offer each another, are an inexhaustible source of practical information and knowledge which can serve as a guideline for their own actions. This enables each entrepreneur to bring his strategy and business practice to perfection and increase his lead over the competition. THE STRUCTURE OF THE EFBQ The network organisation EFBQ is under the control of the Board that directs all components and activities from the central secretariat. This body in turn directs the various national secretariats. The national secretariats take care of the administration and the organisation of network activities. In each country the Board is supported by the Roundtable of Qualified Companies in order to maintain feeling with the affiliated companies and the specific (business)culture of the country in question. In the performance of its duties the Board is assisted by the Business Qualification Jury, whose activities include arbitration issues and the setting of scores with companies during their assessment and qualification for the EC-Standard. Finally, the EFBQ has an Assessment Centre that supports participants in their activities regarding the EC-Standard, processes assessment data and trains assessors and project managers.

EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QRecognition byEUROPEAN FOU UALIFICATION the LIFICA European FOUNDATION FOR B EUROPEANCommittee OUNDA FOUNDATION FOR BUSINESS QUA OUNDA The aim and the FOR BUSINESS QUALIFICATION E LIFICA Qinterest ofTION EUROPEAN FOU UALIFICA the EFBQs LIFICA EUROPEAN FOUNDATION FOR B OUNDA European network for FOUNDand medium- USINESS QUA OUNDATION FOR B A small FOR BUSINESS QUALIFICATION E LIFICA sized companies have Qbeen recognisedEUROPEAN FOU UALIFICATION LIFICA and EUROPEAN FOUNDATION FOR B OUNDA supported by the FOUNDATION FOR BUSINESS QUA OUNDA European Committee FOR BUSINESS QUALIFICATION E LIFICA Qfrom the momentUROPEAN FOU UALIFICATION E the EFBQ was FOUNDATION EUROPEANfounded. The FOR B European Committee FOUNDATION FOR BUSINESS QUA states that the QUALIFICATION E FOR BUSINESS EFBQ Qcan offer its participants UALIFICATION EUROPEAN FOU EUROPEAN Fin their vital support OUNDATION FOR B FOUNDATION FOR BUSINESS QUA confrontation with the FOR BUSINESS QUALIFICATION E common European Qmarket and the global UALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B market. The European FOUNDATION FOR BUSINESS QUA Committee also FOR BUSINESS QUALIFICATION E Qanticipates that more UALIFICATION EUROPEAN FOU European companies EUROPEAN FOUNDATION FOR B will see the advantages FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E of participating in such Qan organisation.EUROPEAN FOU UALIFICATION EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU

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Participants are expected to adopt a pro-active attitude and to be UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN willing to learn FOUNDATION UNDATION FOR BUSINESS QUALIFICATION EUROPEAN from each other. Candidate participants are selected, amongst UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR Bon these QUALIFICATION others, USINESS criteria. UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN A OUNDATION FOR BUSINESSI N G U N D E R C O N T R O L LIFICA H FV I N G E V E R Y T H UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION Decisive for the success of your company are the quality and the consistency of UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN your entrepreneurship. A company that pursues a strategic policy knows exactly UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA what it wants, directs towards its objectives in a dynamic and structured way OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA and regularly checks whether it UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATIONis still on course. Companies that do not pursue UROPEAN FOUNDATION FOR BUSINESS a strategic policy, pursue an ad hoc policy; their course is not determined by QUALIFICATION EUROPEAN their objectives, but by everyday incidents and problems. Their company policy UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION lacks a sound foundation and OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESSa powerful structure. In the end they will be no UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION match for entrepreneurs who have everything under control. UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION L UROPEAN FOUNDATION R I A S E EE C T I O N C R I T E OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS The EFBQ is focused on helping small and middle-sized companies to obtain a UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION position among the leading and successful companies and once this position UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN has been obtained, on keeping and further developing it. However, not every UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION company is capable of this or wants to go to great lengths to obtain or maintain OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS such BUSINESS In order to prevent disappointments and to maintain the high UALIFICATION EUROPEAN FOUNDATION FORa position.QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS quality of the network, the EFBQ selects candidate participants on their QUALIFICATION EUROPEAN ambition and potential to achieve such a leading position. The prerequisites are: UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS management team; commitment of the board and UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION a good relationship between both managerial layers; UROPEAN FOUNDATION FOR BUSINESS an open, critical UROPEAN QUALIFICATION E and improvement-oriented attitude of top management; UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS 6 UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION

Ambition and potential to excel strategically

Target group, selection procedure and participation

Each time you follow the EFBQ cycle, you assess and improve the strategic performance of your company.

legal seat in one of the countries of the European Union and execution of the main parts of the business chain within this region. The reputation your company has in the market counts as well. However, participation is not exclusively reserved to companies that are already strategically advanced and can therefore be assessed quickly. Participation is also meant for companies wishing to develop and improve strategically. Reasons for this may be a merger, a take-over, repositioning, improving results or further professionalisation. However, a definite criterion is the presence of ambition and single-mindedness in order to realise the objectives. Finally, the candidate participant should not only wish to benefit from the knowledge of others, but should also be prepared to share his own knowledge and insights with others. The strength of the EFBQ network is that everybody has something to offer and that, eventually, everybody gets the better of it.

SELECTION PROCEDURE The EFBQ selects candidate participants using the criteria mentioned above. The procedure starts with a visit to your company by a member of the selection committee. During this visit you will be given the ins and outs of the EFBQ, information about its working method, the procedures to be followed and the efforts expected from your company and all parties involved. Then, of course, you yourself will consider the pros and cons of membership, but also the EFBQ selection committee will judge whether your company as a candidate participant fits in the network and whether it provides added value. The judgement is based on concrete data and realistic mutual expectations. Each company that meets the previously specified criteria is subsequently welcomed to the organisation. P A R T I C I P AT I O N Participation in the EFBQ means joining the select group of companies that periodically review their actions in the area of strategy in order to remain sharp and guarantee business continuity. Participation is possible for a minimum period of three years. During this period you follow all the steps from assessment to qualification and you can make use of the knowledge and insights within the network. The three-year cycle is set up around the European Classification Standard, which we will discuss in more detail on the following pages. After three years a new cycle begins, because the dynamics of your market require the constant maintenance, adjustment and improvement of your strategic processes. ADDED VALUE TO PARTICIPANTS Being part of a network of ambitious companies that all (wish to) belong to the top in the area of strategy. Internally: clear objectives; externally: creating a recognisable and distinctive profile in your market.

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UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN Qualification of your strategic UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION entrepreneurship also means creating an excellent UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION profile of your company in the market. In addition, the assessment compels UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA board and management to consider essential, not everyday business, assuring OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION that everyone is on the same track again. UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA E C - S TA N D A R D UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS The activity programme concerning the European Classification Standard QUALIFICATION EUROPEAN together with the network activities makes up the core business of the EFBQ. UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION The EC-StandardFOR Bstandardised management assessment, which examines OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION is a USINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION your company on important strategic points. It enables you to assess whether UROPEAN FOUNDATION FOR BUSINESS your company is EUROPEAN QUALIFICATION up to realising its objectives and capable of executing the plans UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION objective. An important side effect is that the of action directed towards this OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS EC-Standard identifies points of improvement and provides a framework for UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION the company for developing a sound and strategic business plan. UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN The EC-Standard is a methodology that consists of seven elements. The first UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION and most visible is the Questionnaire, an extensive list of questions your OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS company has to complete and which constitutes the basis of the assessment. UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS The remaining six UROPEAN describe the way in which the EFBQ and the QUALIFICATION E elements assessors and project managers called in by the EFBQ should deal with the UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS answers to the questions, the verification thereof, the scores, the interpretation UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION and the reporting. UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS 8 UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION

Analysing, obtaining a qualification for and strengthening your strategic ability

The step-by-step plan of the EC-Standard

STEP-BY-STEP PLAN The EC-Standard trajectory consists of three steps: Step 1: Management Qualification Project; Step 2: Assessment; Step 3: Management Support & Improvement Programme.
When you have followed all the steps, you start the next cycle of assessments, qualifications and improvements. For, the continuous assessment and, where required, adjustment of the course of affairs within your company is an integral part of strategic entrepreneurship. The EFBQ has integrated this into its step-bystep plan by performing an assessment every three years. Between the initial and renewed assessment a follow-up assessment will be performed each year to verify the progress of your intentions as laid down in your strategic business plan.

Step 1:
M A N A G E M E N T Q U A L I F I C AT I O N P R O J E C T The Management Qualification Project revolves around the so-called Questionnaire, a list of questions to be answered by the members of your management team. S T R AT E G I C A S P E C T S These questions about the course of action within your company and the way strategic aspects are dealt with should present a clear picture of: the potential of your company to realise the intended objectives; the coherence between the various policy and corporate organisational aspects; the link to the market developments.
The Questionnaire consists of six chapters. One of these chapters discusses general company information. The remaining five chapters chart a total of 33 strategic corporate organisational aspects: knowledge of the environment (knowing); the realised activities (doing); the objectives of management and the company (wanting); the plans of action to realise the objectives (being able to); entrepreneurship. The chapter Entrepreneurship inquires about distinctive characteristics, success factors, the internal strength of the organisation and the people who

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UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA are decisive for success. The four chapters mentioned before are all assessed UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION using the same policy and corporate organisational aspects, divided over UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN various fields of interest, including: UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA trade: market and product; OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA information and communication technology; UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS means of production; QUALIFICATION EUROPEAN finances; UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA human resources management. OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS Later, during the EUROPEAN both the answers to each aspect and the QUALIFICATION assessment, UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION aspects of each field of interest will be reviewed. UNDA coherence between the various OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION FRAMEWORK UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN The Questionnaire reviews all major strategic policy and corporate UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA organisational aspects and forces you to consider the way in which these are OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA translated and QUALIFICATION UALIFICATION EUROPEAN FOUNDATION FOR BUSINESSembedded into your company. This way the Questionnaire offers UROPEAN FOUNDATION FOR BUSINESS you a frameworkEUROPEAN QUALIFICATION for all strategic questions your company should have an answer to. All parties involved are compelled to disregard the everyday UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION problems and focus BUSINESS OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FORon what it is all about: the intended objectives and how to UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION your way step by step towards a comprehensive realise these. This way you work UROPEAN FOUNDATION FOR BUSINESS strategic plan thatUROPEAN support within the management of the QUALIFICATION E has wide UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION organisation. OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS This way you do not only work your way step by step towards a comprehensive UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION strategic plan, but you also ensure that everyone is on the same track again. UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS 10 UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION

A S S I S TA N C E The Management Qualification Project does not have a fixed completion time. It depends on how much time your company invests in the Questionnaire. The better you have organised your business, the sooner you will have completed the answers. Besides, you do not have to do this alone; during the entire project you are assisted by a regular EFBQ project manager. He will assist you using his knowledge and experience on strategic issues, on completing the Questionnaire and making valuable contacts with other participants in the entrepreneurial network. The latter is of great value if you do not only wish to analyse the performance of your company, but to improve it as well.

Step 2:
ASSESSMENT After the Questionnaire has been completed the assessment of the answers will take place. This is done under the responsibility of the EFBQ Assessment Centre. The EFBQ Assessment Centre appoints an assessor who is familiar with your field of activities or sector. The assessor ensures that the complete assessment procedure is completed and the results are returned within seven weeks. The assessment takes place on the basis of set guidelines of the EC-Standard, that with an eye to a well-grounded and balanced assessment provide, among other things, an expert system and external databanks. The assessor meanwhile will always visit your company in order to verify the answers to the Questionnaire. Subsequently, the assessor will draw up his preliminary report, which is discussed with your board and complete management team. During the discussion you will have the opportunity to respond to the findings. Subsequently, the assessor draws up his definite report and submits this, together with his assessment and recommendations for improvement, to the EFBQ Assessment Centre. The EFBQ Assessment Centre checks all the conclusions and proposed scores on their consistency and interrelation with one another. It would require too much space to explain in detail the rating system, but it takes into account for example the relative importance of various aspects and calculates the coherence between several aspects within important strategic areas. For this purpose the EC-Standard provides standardised gauging methods, weighing factors and cross-links. Thus the EFBQ assigns points per aspect in a realistic and reliable way. In case of doubt or notable deviations from the norm the Business Qualification Jury is called in to pronounce a definite verdict. Finally the definite report including all the definite scores is drawn up and sent to you.

11

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UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN UOUNDATION A T IBUSINESS LIFICA Q F A L I F I C FOR O N UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION The definite results table is also the basis for the qualification. Based on all UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN the scores a final mark is determined between 1 and 1000. Over 700 points UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA means that your company is awarded with the predicate Qualified Company, OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA and a final mark of over 800 points results in the unique qualification European UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS Business Star. Both qualifications are valid for three years, which period is QUALIFICATION EUROPEAN followed by a new round of assessments. You will receive a qualification UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA certificate signed by BUSINESS OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FORthe Board of Directors from the EFBQ. Qualified particiLIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION pants are entitled to use the qualification logo of the EFBQ for publicity UROPEAN FOUNDATION FOR BUS OUNDA USINESS purposes. This is a guarantee for the outside world that your company masters QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN Fthat in the area of strategy it is an outstanding company. UNDA its business and OUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION BENCHMARKING UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN Your scores for the total of 33 strategic corporate aspects examined, are useful UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA as a benchmark of your performance. Each aspect is rated with a score between OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA 1 FOR 10. If this score is less than UALIFICATION EUROPEAN FOUNDATION and BUSINESS QUALIFICATION 10 points, you will receive an explanation as UROPEAN FOUNDATION FOR BUSINESS to UALIFICATION EUROPEAN was not rated as perfect. A second indication Q why the aspect in question of your performance is obtained by comparing the scores of your company with UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION the average scores of all the participants. This presents a clear picture of your OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION companys performance in comparison with other companies. The combined UROPEAN FOUNDATION FOR BUSINESS data provide valuable information on your strengths and weaknesses, enabling QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION at improving the strategic performance of your you to work in a directed way OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS company. UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS 12 UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION

Step 3:
MANAGEMENT SUPPORT & IMPROVEMENT PROGRAMME Qualified participants can give their company an additional incentive by means of the Management Support & Improvement Programme. A basis for this can be the extensive report including all the scores and recommendations, combined with benchmarking. This can be the starting point for leads for adjustments and improvements. SUPPORT Even if your company has obtained a qualification, adjustments and improvements will always remain necessary. Strategic entrepreneurship presupposes that you continuously hold your strategic policy, objectives, plans of action and relationship with your market against the light and, if necessary, make adjustments accordingly. This is the focus of the Management Support & Improvement Programme. The programme provides you with extensive support, including the assistance of one of EFBQs project managers and a form of process control referred to as EFBQ Strategic Action Guard. The latter service provides you with a framework to follow-up plans of action and improvement projects resulting from the Questionnaire and the assessment on the basis of overviews according to subject, time and persons responsible. In addition the EFBQ Strategic Action Guard assigns key figures to plans of action, enabling you to direct these in a result-oriented way. Finally, you can approach the EFBQ Assessment Centre with questions regarding assistance or knowledge that is useful for your company and which participants could help you in the matter. Exchanging knowledge with other participants from the EFBQ network that hold the solution to your questions or problems, is after all a very effective way of realising strategic improvements. CONTINUOUS PROCESS This way the step-by-step plan offers you a comprehensive set of instruments to elevate your companys strategic entrepreneurship, returns and positioning in the market. In order to maintain this upward trend and to continuously anticipate topical developments, it is necessary that you continuously repeat the cycle of assessments, qualifications and improvements. For this reason a qualification is valid for three years only and after this period your company will be re-assessed. At least six months before your qualification expires, the project manager will discuss the start of a new cycle with you in order for you to be in time to obtain a new qualification for another three-year period.

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EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA Added value to FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA participants: EUROPEAN FOUNDATION FOR B OUNDA F cost savingsFOR BUSINESS QUA OUNDA OUNDATION and FOR BUSINESS QUALIFICATION E LIFICA enhanced effectiveness QUALIFICa TION EUROPEAN FOU LIFICA A due to practical plan EUROPEAN FOUNDATION FOR B OUNDA of self-assessment and FOUNDATION FOR BUSINESS QUA OUNDA drawing up a sound FOR BUSINESS QUALIFICATION E LIFICA strategic business plan. QUALIFICATION EUROPEAN FOU LIFICA moving the OUNDATION focus A EUROPEAN FOUNDform FOR B the day-to-day business FOUNDATION FOR BUSINESS QUA OUNDA to the strategic UALIFICATION E FOR BUSINESS Qlines LIFICA QUALIFICATION EUROPEAN FOU LIFICA that are decisive for EUROPEAN FOUNDATION FOR B OUNDA the continuity and FOUNDATION FOR BUSINESS QUA OUNDA of the company. returns FOR BUSINESS QUALIFICATION E team building and LIFICA QUALIFICATION EUROPEAN FOU LIFICA increased homogeneity EUROPEAN FOUNDATION FOR B OUNDA in strategic thinking FOUNDATION FOR BUSINESS QUA OUNDA and acting within the FOR BUSINESS QUALIFICATION E LIFICA top management of QUALIFICATION EUROPEAN FOU the company. EUROPEAN FOUNDATION FOR B expert support andUSINESS QUA FOUNDATION FOR B coaching by FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU experienced EFBQ EUROPEAN FOUNDATION FOR B professionals. F co-ordinatedFOR BUSINESS QUA OUNDATION and FOR BUSINESS QUALIFICATION E result-oriented impleQUALIFICATION EUROPEAN FOU mentation of plans EUROPEAN FOUNDATION FOR B of action, partly FOUNDATION FORdue BUSINESS QUA to instruments such FOR BUSINESS QUALIFICATION E as the EFBQ Strategic QUALIFICATION EUROPEAN FOU Action Guard. EUROPEAN FOUNDATION FOR B F participationFOR BUSINESS QUA OUNDATION in a netFOR BUSINESS QUALIFICATION E work of companies QUALIFICATION Ethemthat distinguish UROPEAN FOU EUROPEAN FOUNDATION FOR B selves in the market FOUNDATION FOR BUSINESS QUA on the basis of quality. FOR BUSINESS QUALIFICATION E creating a better profile QUALIFICATION EUROPEAN FOU for your company in EUROPEAN FOUNDATION FOR B the market FOUNDATIONand other FOR BUSINESS QUA privileges of FOR BUSINESS QUALIFICATION E qualification, such as QUALIFICATION EUROPEAN FOU participation in the EUROPEAN FOUNDATION FOR B EFBQ Roundtable USINESS QUA FOUNDATION FOR Bof FOR BUSINESS QUALIFICATION E Qualified Companies. QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU

UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA To complete your strategic entrepreneurship the step-by-step plan of the UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN EC-Standard provides the framework and the leads, the network, the knowledge UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA and the ideas that other participants have, who excel in those areas where UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN you wish to make progress. The UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION network of companies harbours a wealth of UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION knowledge. EFBQs network activities stimulate and facilitate a free exchange UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA of this knowledge between participants. OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN INTERACTION UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA Companies that participate in the EFBQ are characterised by their ambition to OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA continuously improve themselves UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION and to invest in maintaining and extending UROPEAN FOUNDATION FOR BUSINESS their knowledge level. To realise this, they must of course be capable of QUALIFICATION EUROPEAN acquiring and exchanging the UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION necessary knowledge. For this reason candidates are selected by their BUSINESS OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FORadded value to the network. This threshold will help create UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION a network that consists of companies with the ambition to belong to the top. UROPEAN FOUNDATION FOR BUSINESS Companies, that EUROPEAN QUALIFICATION not only wish to profit from the knowledge and ideas of others, UNDATION FOR BUSINESS QUALIFICATION are also prepared to share their own qualities and views with fellowbut EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS entrepreneurs. The synergy and exchange between the participants are the great UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION strength of the EFBQ network. Eventually, each participant will benefit from UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN this through a better-managed organisation, a stronger competitive edge and UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION higher returns. OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS A UALIFICATIONC UROPEAN R S P E C T I V E Q P R A C T I EA L P E Acquiring knowledge via the EFBQ network has more advantages. The UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATIONbetween entrepreneurs is generally very direct and purposecommunication FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESStheir practical point of view and experience entrepreneurs come oriented. From QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS quickly to the point when talking about problems and how to respond to these. QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS 14 UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION

Continuously learning from each other

The network activities

The ideal situation is to get information from a participant who has dealt with the issue before and who excels in precisely those aspects that you wish to improve. The knowledge and solutions you gain in such a situation have already proved their value in practice and can usually also be applied in your own company. The risk of divulging competitive-sensitive information is nil. EFBQ is about exchanging knowledge of management processes and not of your specific approach of the market. Also in non-comparable companies similar management processes occur, and therefore you may just as well or, maybe this is all the more reason to hit upon surprising ideas. From this angle the EFBQ network, which consists of hundreds of companies from all industries, will offer your company opportunities and pose no threats.

NETWORK INSTRUMENTS Precisely which knowledge and views you exchange and with whom, is up to you. For participants, by participants, is the motto of the EFBQ. Of course the EFBQ does all it can to encourage interaction among participants and to create optimal conditions to serve as a learning network. A broad spectrum of network instruments offer an excellent platform for exchanging knowledge, experience and information: EFBQ Participants Net; EFBQ Roundtable of Qualified Companies; EFBQ Seminars; EFBQ Workshops; EFBQ Network Meetings. EFBQ Participants Net The EFBQ Participants Net is an online facility that enables you to log on anytime anywhere to search for information and exchange knowledge. The EFBQ Participants Net is a non-public section of the Internet site of the EFBQ (www.efbq.net). With your logon name and code, you will have access to this virtual environment open to participants only. Important items of the EFBQ Participants Net are: - Information for participants: Each participant has its own company page where you can place and keep up-to date your company information yourself. You can fill this page with your address details, a description of your business activities and the profiles of the members of your board and management team. An intelligent search system enables you to search in the participants file for the right company and/or managers. - News: You can place your company news on your own page, but if you wish to share the information with your fellow-participants - because it may also be useful to them - you can create a news item via the EFBQ Participants Net for publication on the EFBQ site.

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EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA Rules for application QUALIFICATION EUROPEAN FOU LIFICA and exclusiveness EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA Applications will be FOR BUSINESS QUALIFICATION E LIFICA dealt with TION E of QUALIFICAin orderUROPEAN FOU LIFICA receipt. For FOUNDA EUROPEAN seminars,TION FOR B OUNDA workshops and network FOUNDATION FOR BUSINESS QUA OUNDA meetings a maximum of FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU two LIFICA representatives can EUROPEAN FOUNDATION FOR B OUNDA apply. To guarantee Finteractivity and quality OUNDA OUNDATION FOR BUSINESS QUA FOR Bis a maximum LIFICATION E there USINESS QUALIFICA QUALIFICATION EUROPEAN FOU LIFICA number of participants EUROPEAN FOUNDATION FOR B OUNDA per event. If the number FOUNDATION FOR BUSINESS QUA OUNDA of applicants exceeds FOR BUSINESS QUALIFICATION E LIFICA the maximum, a reserve QUALIFICATION EUROPEAN FOU list will be drawn up. If EUROPEAN FOUNDATION FOR B Fpossible and desired, a OUNDATION FOR BUSINESS QUA second opportunity is FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU presented. EUROPEAN FOUNDATION FOR B A special arrangement Fconcerns the application OUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E for the same seminar by QUALIFICATION EUROPEAN FOU several participants who EUROPEAN FOUNDATION FOR B the Fare competitors in BUSINESS QUA OUNDATION FOR same USINESS ToUALIFICATION E industry. Q avoid FOR B awkward situations as QUALIFICATION EUROPEAN FOU far as competition is EUROPEAN FOUNDATION FOR B Fconcerned, in FOR Bof OUNDATION order USINESS QUA FOR BUSINESS QUALIFICATION E application participants QUALIFICATION EUROPEAN FOU are asked whether there EUROPEAN FOUNDATION FOR B are any objections as Fto the presence of BUSINESS QUA OUNDATION FOR the FOR BUSINESS QUALIFICATION E competitor(s) in QUALIFICATION Ethis be UROPEAN FOU question. Should EUROPEAN FOUNDATION FOR B Fthe case, the application OUNDATION FOR BUSINESS QUA of the competitor(s) will FOR BUSINESS QUALIFICATION E be refused. QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU

UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA - Knowledge bank: The knowledge bank contains articles, studies, cases, UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION courses and other information on the subject of strategic management. You UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN can make use of this information when completing the Questionnaire, when UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA implementing the step-by-step plan or to gain more in-depth knowledge of OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA special subjects. The contents is UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION selected and kept up-to-date on the basis of UROPEAN FOUNDATION FOR BUS OUNDA USINESS the relevance and UROPEAN the information. The appreciation from experts QUALIFICATION E quality of and EUROPEAN FOUNDATION role in this context. UNDATION FOR BUSINESS QUALIFICATION users will play an important UNDA - Frequently Asked Questions OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS(FAQ): If you have questions about the LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS Qanother frequently asked question on the subject of strategic Questionnaire or UALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS entrepreneurship, UROPEAN QUALIFICATION E chances are that you will find your answer in the FAQ. If not, UNDATION FOR BUSINESS QUALIFICATIONallUROPEAN FOUNDATION UNDA for E your questions and comments you can refer to your project manager or OR BUSINESS QUALIFICATION EUROPEAN the: LIFICA to FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION - Forum: The forum is the platform for the mutual exchange of opinions and UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN discussions on a proposition, a news item, a publication and other issues that UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA hold the interest of participants. OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA - Agenda of events: The agenda UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION gives an overview of the complete programme of UALIFICATION EUROPEAN network meetings. In addition to topical details UROPEAN FOUNDATION FOR BUSINESS Q seminars, workshops and about place, time and date, each event is accompanied by a small description. UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION You can also apply directly by completing the electronic application form. OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN l e o f Q u a l i f i e d C o m p a n i e s QEFBQ Roundtab UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION The EFBQ Roundtable of Qualified Companies is the exclusive discussion OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS platform that consists exclusively of general managers of qualified companies. UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION The EFBQ Roundtable of Qualified Companies is therefore a top-quality network UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN that can boast top executives from top companies. Membership of the EFBQ UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION Roundtable of Qualified Companies moreover is not without obligations; the OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS members are expected to participate on a regular, active basis. Members of the UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS EFBQ Roundtable UROPEAN QUALIFICATION E of Qualified Companies meet five to six times per year to exchange experience, knowledge and information. The subjects for discussion UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS sometimes also introduced by the members are presented, decided on and UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION themselves. The great added value of these meetings is that discussions take UROPEAN FOUNDATION FOR BUSINESS place at an equal, UROPEAN and on the basis of practical experience covering QUALIFICATION E high level UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS 16 UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION

subjects that are at the focus of interest on this level. The meetings also cement the close ties between the company leaders who dine together after the conclusion of the programme. These aspects make the EFBQ Roundtable of Qualified Companies a unique phenomenon in the business community at large. In addition to the EFBQ Roundtable for general managers, annual roundtable meetings are held for specific management staff. The purpose and underlying idea are identical, but the subjects dealt with focus more particular on the relevant management area.

EFBQ Seminars The EFBQ Seminars are a household word among participants because of their topical value, quality and practice-oriented angle. The seminars always cover topical issues in a corporate strategic atmosphere, often as part of the Questionnaire. As a rule a seminar will serve a specific, subject-related target group. The programme lasts one day and always includes a presentation by an expert and a case history by an EFBQ participant concerned with the issue. Speakers are selected on the basis of their experience and quality. Most seminars include a workshop that allows an active contribution. Traditionally, over drinks at the end of the seminar there is every opportunity to talk things over and establish informal contacts. EFBQ Workshops The EFBQ Workshops explore a special subject or theme of the Questionnaire. The workshops are particularly intended for members of the board and management who have insufficient knowledge of the item concerned. The workshops focus on the practical implications and handling of an item. Workshops last a half-day (afternoon) and are concluded with informal drinks. EFBQ Network meetings The EFBQ Network meetings have an informal character and are aimed at directors. Network meetings often take place at the location of one of the EFBQ participants. The programme normally consists of a tour of the receiving company, a presentation on a topical strategic issue for this company, and is concluded with informal drinks. Network meetings last a half-day.

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EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA QUALIFICATION EUROPEAN FOU LIFICA EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA FOR BUSINESS QUALIFICATION E LIFICA Added value to QUALIFICATION EUROPEAN FOU LIFICA participants: EUROPEAN FOUNDATION FOR B OUNDA FOUNDATION FOR BUSINESS QUA OUNDA all network activities FOR BUSINESS QUALIFICATION E LIFICA are open to EFBQ QUALIFICATION EUROPEAN FOU LIFICA participants OUNDA only. EUROPEAN FOUNDATION FOR B extensive range of USINESS QUA FOUNDATION FOR B OUNDA knowledge and UALIFICATION E FOR BUSINESS Qskills LIFICA QUALIFICAstrategic onLIFICATION EUROPEAN FOU each EUROPEAN FOUNDATION FOR B OUNDA subject. F excellent opportunity OUNDA OUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E LIFICA for formal and inforQUALIFICATION EUROPEAN FOU LIFICA mal interaction. EUROPEAN FOUNDATION FOR B OUNDA sharing practical knowFOUNDATION FOR BUSINESS QUA OUNDA ledge and experience FOR BUSINESS QUALIFICATION E LIFICA with fellow-entrepreQUALIFICATION EUROPEAN FOU neurs with the same EUROPEAN FOUNDATION FOR B background, questions FOUNDATION FOR BUSINESS QUA and ambitions. FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU high-quality content EUROPEAN FOUNDATION FOR B and practical applicaFOUNDATION FOR BUSINESS QUA bility of all network FOR BUSINESS QUALIFICATION E activities. QUALIFICATION EUROPEAN FOU involvement, motivaEUROPEAN FOUNDATION FOR B tion and an FOUNDATION active USINESS QUA FOR B contribution from the FOR BUSINESS QUALIFICATION E participants. QUALIFICATION EUROPEAN FOU UROPEAN FOUNDATION FOR B E on-line access to knowledge FOR FOUNDATIONbank, BUSINESS QUA FOR BUSINESS QUALIFICATION E address database and QUALIFICATION EUROPEAN FOU participants pages via EUROPEAN FOUNDATION FOR B the Internet. FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU EUROPEAN FOUNDATION FOR B FOUNDATION FOR BUSINESS QUA FOR BUSINESS QUALIFICATION E QUALIFICATION EUROPEAN FOU

UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA The EFBQ instruments and network activities offer jou the ability to assess, UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN qualify and improve your strategic entrepreneurship. The EFBQ organisation and UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA secretariat support you with internal information, external publicity, coaching UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN and counselling and the organisation and administrative handling of all UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION you will pay one fixed annual participation fee. trajectories. For the full package UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUND LIFICA OUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUS OUNDA USINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS LIFICA UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINESS 18 UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION

Recognition and identification in your market

The costs and benefits

FIXED ANNUAL CONTRIBUTION The EFBQ offers a unique package of services from the point of view of quality, effectiveness and versatility. Also distinctive are its network philosophy and the impulses and synergy this network provides to its participants. It is worth noting that you will have unlimited access to all these services at a fixed amount per year. Because the EFBQ is not a profit-seeking organisation, for all its products, services and activities it only asks a cost-effective contribution due to which the annual contribution is relatively low. And for this you may use these products and services as often as you need or desire. O R G A N I S AT I O N A N D P U B L I C I T Y Also included in the annual contribution is the additional support provided by the EFBQ secretariat. This guarantees that the participants can concentrate on their key interest: making sure they are at the top in their market. The EFBQ takes care of the necessary assistance and support and the organisation and administration of all activities and trajectories. The secretariats tasks also include the information supply among parties, such as the EFBQ Internet site and the biannual EFBQ Management Focus including the agenda of all the network activities. And of course the secretariat will show you the way if you have questions concerning the EFBQ or its products and services. Finally, the secretariat is active in external publicity via advertising, PR and information activities in order to put the EFBQ and what its members stand for on the map of enterprising Holland. PRODUCT DEVELOPMENT Finally, the entire EFBQ organisation, form secretariat up to the Board of Directors, is continually involved in the further development and perfection of the broad supply and quality of its products and services. All this is intended to offer you as a participant our continuously improved services in the future and to support you in accomplishing your mission.

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BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA LIFICA OUNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINE LIFICA OUNDA USINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION LIFICA OUNDA LIFICA UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN OUNDA LIFICA UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION UNDA LIFICA OUNDA OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINE LIFICA OUNDA USINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION LIFICA OUNDA LIFICA UROPEAN FOUNDATION FOR BUSINESS QUALIFICATION EUROPEAN OUNDA LIFICA UNDATION FOR BUSINESS QUALIFICATION EUROPEAN FOUNDATION BUSINESS QUALIFICATION UNDA LIFICA EUROPEAN FOUNDATION FOR OUNDA OUNDA LIFICA Recognised by the Eur European OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINE opean Commission LIFICA OUNDA USINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION LIFICA OUNDA LIFICA UROPEAN FOUNDATION3700 AA Zeist OUNDA 1, FOR BUSINESS QUALIFICATION EUROPEAN Phone +31 (0)30 69 85 500 E-mail: info@efbq.com LIFICA 3707 BJ Zeist P.O. Box Dalweg 48, UNDATION FOR BUSINESS QUALIFICATION ENetherlands OUNDATION Fax +31 (0)30 69 85 501 UNDA LIFICA The UROPEAN FOUNDA The Netherlands Internet site: www.efbq.net OR BUSINESS QUALIFICATION EUROPEAN FOUNDATION FOR BUSINE LIFICA OUNDA USINESS UALIFICATION EUROPEAN FOUNDATION FOR BUSINESS QUALIFICATION LIFICA OUNDA LIFICA