To what level of detail does a master production schedule go?

Answer total number of cars to be produced by a manufacturer total number of push mowers that Snapper should produce total number of each individual product should be produced quantity and timing for production of every final product quantity and timing for purchase of components used to make final products

Activity charts help analyze Answer movement of people and materials utilization of an operator and machine body movements activities that can cause injuries unnecessary micro-motions

A company that had previously sent its call center business to India has now brought that business back to small towns in the U.S. such as Dubuque, Iowa. This is an example of Answer return outsourcing inshoring offshoring outsourcing backsourcing

Which of the following best describes vertical integration? Answer to sell products to a supplier or a distributor to develop the ability to produce products which complement the original product to produce goods or services previously purchased to develop the ability to produce the specified good more efficiently than before to build long-term partnerships with a few suppliers

Disaggregation Answer breaks the aggregate plan into greater detail

transforms the master production schedule into an aggregate plan calculates the optimal price points for yield management converts product schedules and labor assignments to a facility-wide plan is an assumption required for the use of the transportation model in aggregate planning

When a worker obtains clear and timely information about his/her performance, his/her job is characterized by Answer feedback skill variety job identity job significance autonomy

Standard time Answer needs to be adjusted for worker performance ratings needs to be adjusted for worker fatigue is average observed time divided by the allowance factor accounts for performance rating factors and for allowances is normal time divided by the performance rating factor

What type of negotiating strategy requires the supplier to open its books to the purchasers? Answer cost-based price model market-based price model competitive bidding price-based model none of the above

Which choice below best describes the counterseasonal demand option? Answer producing such products as lawnmowers and sunglasses during the winter developing a mix of products that smoothes out their demands lowering prices when demand is slack using subcontractors only when demand is excessive

the breaking of the aggregate plan into finer levels of detail

A disadvantage of the "few suppliers" strategy is Answer the risk of not being ready for technological change the lack of cost savings for customers and suppliers possible violations of the Sherman Antitrust Act the high cost of changing partners All of the above are disadvantages of the "few suppliers" strategy.

What is the practice of moving a business process to a foreign country but retaining control of it? Answer exporting farshoring offshoring outsourcing backsourcing

The difference between job enrichment and job enlargement is that Answer enlarged jobs involve vertical expansion, while enriched jobs involve horizontal expansion enriched jobs enable an employee to do a number of boring jobs instead of just one job enlargement is more psychologically satisfying than job enrichment job enrichment is suitable for all employees, whereas job enlargement is not enriched jobs involve vertical expansion, while enlarged jobs involve horizontal expansion

Which of the following is the number-one reason driving outsourcing for many firms? Answer cost savings gaining outside expertise improving operations and service focusing on core competencies gaining outside technology

The decline in customer satisfaction for outsourced call centers highlights which aspect of outsourcing risk?

Answer cost quality core competency cultural technological

One of the elements of ergonomics is Answer allocating work time based on economic studies the cost justification of technology designing tools and machines that facilitate human work the use of automation in a manufacturing organization the establishment of time standards

Which distribution system is the fastest growing mode of shipping? Answer railroads trucks airfreight waterways pipelines

Ergonomics is not concerned with Answer levels of illumination, noise, temperature, and humidity adjusting and providing input to the machine feedback (providing information to the operator) adequate compensation schemes the design of functional and comfortable office furniture

A manufacturing plant allows its engineers to come in at 7 A.M. plus or minus an hour but still requires them to work 8 hour days. Which of the following scheduling techniques is the firm employing? Answer flextime constant employment

part-time status flexible workweek compressed workweek

Outsourcing is simply an extension of the long-standing practice of Answer subcontracting importing exporting postponement e-procurement

Visibility throughout the supply chain is a requirement among supply-chain members for Answer mutual agreement on goals mutual trust compatible organizational cultures local optimization the bullwhip effect

Drop shipment Answer is equivalent to cross-docking is the opposite of a blanket order means the supplier will ship directly to the end consumer, rather than to the seller is the same thing as keiretsu is a good reason to find a new firm to ship your products

Which of the following is not true regarding core competencies? Answer They may include specialized knowledge. They may represent a small portion of an organization's total business. They may include proprietary technology or information. They may be good candidates for outsourcing. They may include unique production methods.

E-procurement Answer works best in long-term contract situations, and is not suited for auctions is the same thing as Internet purchasing represents only the auction and bidding components of Internet purchasing is illegal in all states except Nevada and New Jersey All of the above are true of e-procurement.

In time studies, normal time is Answer average observed time multiplied by a performance rating factor larger than standard time determined by historical experience converted to standard time by the performance rating factor one hour later during the summer months

In time studies, average observed time for an element is Answer the ratio of normal time to standard time the difference between normal time and the allowance factors for all observations, the sum of all times recorded divided by the number of observations the percent of a worker's time spent performing that element how many observations must be taken in order to achieve a specified level of accuracy

A rice mill in south Louisiana purchases the trucking firm that transports packaged rice to distributors. This is an example of Answer horizontal integration forward integration backward integration current transformation keiretsu

Therbligs are Answer the smallest unit of time used in methods time measurement exercises the largest unit of time used in methods time measurement exercises

the smallest unit of basic motion used in methods time measurement exercises the largest unit of basic motion used in methods time measurement exercises the smallest amount of time required to complete a job

A disadvantage of work sampling is that Answer it tends to be less accurate, particularly when task times are short it observes several workers simultaneously it is more expensive than time-study methods it is more intrusive than time-study methods, and therefore generates more complaints All of the above are disadvantages of work sampling.

The three stages of vendor selection, in order, are Answer vendor evaluation, vendor development, and negotiations vendor development, vendor evaluation, and vendor acquisition introduction, growth, and maturity vendor evaluation, negotiations, and vendor development EDI, ERP, and ASN

The primary purpose of the basic economic order quantity model shown below is

Answer to calculate the reorder point, so that replenishments take place at the proper time to minimize the sum of carrying cost and holding cost to maximize the customer service level to minimize the sum of setup cost and holding cost to calculate the optimum safety stock

Which of the following is not an advantage of a virtual company? Answer speed total control over every aspect of the organization specialized management expertise low capital investment flexibility

The "bullwhip" effect Answer occurs as orders are relayed from retailers to wholesalers results in increasing fluctuations at each step of the sequence increases the costs associated with inventory in the supply chain occurs because of distortions in information in the supply chain all of the above

Which of the following best describes mutual commitment in an organization? Answer an instance in which management is committed to the employees and the employees are committed to management both management and the employees are committed to the same objective both management and the employees are committed, but to different objectives management obtains the commitment of the employees to a stated objective both management and the employees can rely on each other

Ethical work environment decisions by managers may be guided by Answer state agencies trade associations insurers employees all of the above

Therbligs Answer were invented by Frederick W. Taylor were used during the scientific management era, and are no longer in use are hyperactive rodent-like pets, whose name is associated with time standards were named by Frank Gilbreth none of the above

Flowcharts are used to analyze Answer movement of people and materials

utilization of an operator and machine body movements time taken by various activities unnecessary micro-motions

Which choice best describes level scheduling? Answer Daily production is variable from period to period. Subcontracting, hiring, and layoffs manipulate supply. Price points are calculated to match demand to capacity. Inventory goes up or down to buffer the difference between demand and production. Seasonal demand fluctuations are matched without hirings or layoffs.

One dollar saved in purchasing is Answer equivalent to a dollar earned in sales revenue worth even more than a dollar earned in sales revenue worth slightly more than a dollar earned because of taxes worth from 35% in the technical instrument industry to 70% in the food products industry only worthwhile if you are in the 50% tax bracket and still have a low profit margin

By which distribution system is 90 percent of the nation's coal shipped? Answer railroads trucks waterways pipelines none of the above

The objective of a human resource strategy is to Answer produce the demand forecast at lowest labor cost match employment levels with demand achieve a reasonable quality of work life at low cost manage labor and design jobs so people are effectively and efficiently utilized all of the above

An advantage of work sampling is that Answer no observation is required it involves study of the equipment only a performance rating is necessary the time spent observing the employee is relatively short it is more effective than time studies when task times are short

Job rotation is an example of Answer job enrichment job scheduling job training job enlargement job incentive

A fried chicken fast-food chain that acquired feed mills and poultry farms has performed Answer horizontal integration forward integration backward integration current transformation job expansion

Timing a sample of a worker's performance and using it to set a standard is the work measurement technique of Answer predetermined time standards time studies work sampling methods time measurement left-hand, right-hand charting

An inventory decision rule states "when the inventory level goes down to 14 gearboxes, 100 gearboxes will be ordered." Which of the following statements is true?
Answer

One hundred is the reorder point, and 14 is the order quantity. Fourteen is the reorder point, and 100 is the order quantity.

The number 100 is a function of demand during lead time. Fourteen is the safety stock, and 100 is the reorder point. None of the above is true.

Mutual trust is Answer when employees have gained the trust of management reflected in reasonable, documented employment policies, honestly and equitably implemented to the satisfaction of both management and the employees when management has gained the trust of the employees when management recognizes that the employees are competent, motivated people both able and willing to perform at the level required to produce a quality product when management and the employees both agree on the objectives

Most inventory models attempt to minimize Answer the likelihood of a stockout the number of items ordered total inventory based costs the number of orders placed the safety stock

Which of the following is a function of inventory? Answer to decouple or separate parts of the production process to decouple the firm from fluctuations in demand and provide a stock of goods that will provide a selection for customers to take advantage of quantity discounts to hedge against inflation All of the above are functions of inventory.