BSB50207 DIPLOMA BUSINESS

ATCNB Code ATCNB-337 Description Manage Personal Work Priorities and Professional Development National Packaging Code BSBWOR501A

ASSESSMENT TASK 2 of 2
This assessment task assesses BSBADM503B through the following evidence: A. Folio of Work (collection of evidence eg.
drawings; worksheets, photos etc)

D. Oral Presentation (may include role

play)

B. Assignment C. Test - written

E. Practical Task F. Diary/Journal

NOTE: Put X in box to identify which evidence is appropriate John Arwin Quiroz Student Name: _________________________________________________ PETER P. BELTRAN Assessor Name: _________________________________________________
SEPTEMBER 20,2011

Date:

_________________________________________________

Any Special Conditions Required: ________________________________________________________________ ________________________________________________________________ Evidence Towards Competency Demonstrated Evidence Towards Competency Not Yet Demonstrated Signature of Assessor: __________________ Signature of Student/Apprentice: ________________________

/var/www/apps/conversion/current/tmp/scratch723/94050575.doc Reference No: ATCNB-337-AT2-c Issue: A 27/10/2009 Page 1 of 12

Assessment Map
This table maps each part of the Assessment Project and Assessment Exam against the elements and performance criteria for this unit and the critical aspects of evidence.
Element
1. Establish personal work goals

Performance Criteria
1.1 Serve as a positive role model in the workplace through personal work planning and organisation 1.2 Ensure personal work goals, plans and activities reflect the organisations plans, and own responsibilities and accountabilities 1.3 Measure and maintain personal performance in varying work conditions, work contexts and contingencies 2.1 Take initiative to prioritise and facilitate competing demands to achieve personal, team and organisational goals and objectives 2.2 Use technology efficiently and effectively to manage work priorities and commitments 2.3 Maintain appropriate worklife balance, and ensure stress is effectively managed and health is attended to

Project/ Exam
Project: Part 1, Task 2a; Exam Qns:1 Project: Part 1, Task 1a; Exam Qns:2, 3, 4, 7 Project: Part 1, Task 3a; Exam Qns:5, 6, 7 Project: Part 2, Task 1a, b; Exam Qns:8, 9 Project: Part 2, Task 2a; Exam Qns:10 Project: Part 2, Task 3a, b; Exam Qns:11, 12 Project: Part 3, Task 1a; Exam Qns:13, 14 Project: Part 3, Task 2a, b; Exam Qns:15, 16 Project: Part 4, Task 1a; Exam Qns:17, 18 Project: Part 4, Task 2a, b, c; Exam Qns:19 Project: Part 4, Task 3a, b, c; Exam Qns:20 Project/ Exam Project: Part 1, 2; Exam Qns: 2,4 - 16 Project: Part 3, 4; Exam Qns: 2, 7, 17 20

2. Set and meet own work priorities

3. Develop and maintain profession al competenc e

3.1 Assess personal knowledge and skills against competency standards to determine development needs, priorities and plans 3.2 Seek feedback from employees, clients and colleagues and use this feedback to identify and develop ways to improve competence 3.3 Identify, evaluate, select and use development opportunities suitable to personal learning style/s to develop competence 3.4 Undertake participation in networks to enhance personal knowledge, skills and work relationships 3.5 Identify and develop new skills to achieve and maintain a competitive edge Extract from the evidence guide Critical aspects for assessment and evidence required to demonstrate competency in this unit. Evidence of the following is essential: Systems and processes (electronic or paper-based) used to organise and prioritise tasks, which show how work is managed Personal development plan, with career objectives and an action plan

/var/www/apps/conversion/current/tmp/scratch723/94050575.doc Reference No: ATCNB-337-AT2-c Issue: A 27/10/2009 Page 2 of 12

Knowledge of relevant legislation.

Exam Qns: 3,4

/var/www/apps/conversion/current/tmp/scratch723/94050575.doc Reference No: ATCNB-337-AT2-c Issue: A 27/10/2009 Page 3 of 12

Assessment Exam
Instructions:
This exam is to be completed according to the instructions given by your assessor. Listen carefully to these instructions. Time: You will be given a set amount of time to complete the exam. Marking guide: The exam is divided into sections that relate to the unit of competency, the different elements of competency and required knowledge. You must answer each question correctly. Each question has been allocated a mark and this is shown in the exam. Your final mark will be recorded in the results. Results and Feedback: Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency. If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. Please refer to the College resubmission and re-sit policy for more information.

/var/www/apps/conversion/current/tmp/scratch723/94050575.doc Reference No: ATCNB-337-AT2-c Issue: A 27/10/2009 Page 4 of 12

Answer the following questions: Section 1: Establish personal work goals 1. In what ways should a manager serve as a positive role model in the workplace? Respect the human dignity of all workers Appreciate their all work for the company Be responsible Work honesty

2. Explain the relationship between an individuals personal work goals and the organisations plans. >Personal work goals is the same of organization plans because its the plan that can help you to be successful person and to be a fortitude country. Personal work goals are gave you a determination to achieve goals you have.

3. What types of legislation could assist on determining an individuals responsibilities and accountabilities? >Legislation can be complex and even quite dull but it is all relevant and some of it will affect you directly when you gain employment in one of the departments or sectors of the industry. They include regulations governing the sale of alcoholic beverages, health regulations for the manufacture and sale of foods, occupational health and safety legislation for employees, specific building regulations for kitchens and food premises, equal employment opportunity and antidiscrimination legislation, and so on.

4. What types of documentation might an individual within an organisation use to identify responsibilities & accountabilities? One form of documentation that could assist on determining individual's responsibilities is a contract. is written contract.

/var/www/apps/conversion/current/tmp/scratch723/94050575.doc Reference No: ATCNB-337-AT2-c Issue: A 27/10/2009 Page 5 of 12

5. What methods could be used to measure personal performance in the workplace? A daily report for every department and a monthly survey for each employees can be used as methods to measure personal performance in the workplace

6. Describe a range of work conditions and contingencies that could impact on personal performance? A personal health of employees is one of the common reason that affects their work condition if they are physically fit or not, mood is also a factor, if they are happy with their work together with their co-workers, if their family members are safe and healthy , if they are financially stable these are just some impact that affect conditions and contingencies

7. List the types of information that should be included in an effective personal work plan. Decide on the format. A work plan can be a table, chart or graph. As long as it summarizes the various aspects of the project in a cohesive manner, you can use whichever format you like. For instance, if you are using the table format, create headings for tasks, dates, persons assigned, estimated costs and the time frame allotted to each task. You shouldKeep the plan simple and realistic. Furthermore, those directly involved should be able to understand it easily. Consider the steps that must be taken to prepare for the project and to actually implement the project. Include actual hours or days, research tasks, administrative or other support tasks, seasonal changes and how they might affect work habits and travel. Specify the amount for each task, such as "unit cost" and "total cost," and make note of required resources.

/var/www/apps/conversion/current/tmp/scratch723/94050575.doc Reference No: ATCNB-337-AT2-c Issue: A 27/10/2009 Page 6 of 12

Marking Guide Question Question 1 2

Question 3

Question 4

Question 5

Question 6

Question 7

Total /35

/5

/5

/5

/5

/5

/5

/5

/var/www/apps/conversion/current/tmp/scratch723/94050575.doc Reference No: ATCNB-337-AT2-c Issue: A 27/10/2009 Page 7 of 12

Section 2: Set and meet own work priorities 8. What methods, tools or techniques could be used to prioritise work? Time management may be the best technique to prioritise work, we can use notebooks to put notes and schedules for tasks and meetings, a laptop or personal computer is a very powerful tool to use for researching for task assigned.

9. What initiatives could assist in achieving personal, team and organisational goals in the context of competing demands? Self fulfilment, work recognition and positive response from the market or people around you would be your key to competence. The more positive acknowledgement you receive the better the result of your project would be. 10. How could you use technology to assist with prioritisation and organisation? Technology includes machines and gadgets that will help you perform well in achieving your goals. A great example will be a computer or laptop. This will help you be more organise, competitive, knowledgeable in performing such tasks. This will not just give you additional information but will also be a tool or a storage for your important notes and projects 11. Name at least 4 work methods that could assist in maintaining an appropriate work-life balance. Drop activities that sap your time or energy - When you plan your week, make it a point to schedule time with your family and friends and activities that help you recharge. Build downtime into your schedule - When you plan your week, make it a point to schedule time with your family and friends and activities that help you recharge Plan to unplug - Your time is precious, and since 50 to 60 hours of it each week tends to be dedicated to work, you need to be sure you're allocating whatever spare time you have left when you're not sleeping to something enjoyable. Mark the dates and times on your calendar when you're going to shut off your computer and your smartphone so

/var/www/apps/conversion/current/tmp/scratch723/94050575.doc Reference No: ATCNB-337-AT2-c Issue: A 27/10/2009 Page 8 of 12

that you can do something that gets your mind off work. Planning your downtime makes it easier to stick to. Exercise - Exercise is a sure-fire way to get your mind off of work

12.

Name at least 4 methods to effectively manage stress? Try doing only one thing at a time. Laborsaving devices, such as cellular phones or computer hookups, often encourage us to cram too many activities into each day. Competing with others, whether in accomplishments, appearance, or possessions, is an avoidable source of stress. If you are always running late, sit down with a pencil and paper and see how you are actually allotting your time.

Marking Guide Question 8 Question 9

Question 10

Question 11

Question 12

/5

/5

/5

/5

/5

Total /25

/var/www/apps/conversion/current/tmp/scratch723/94050575.doc Reference No: ATCNB-337-AT2-c Issue: A 27/10/2009 Page 9 of 12

Section 3: Develop and maintain professional competence 13. What standards can be used to assess competence?
Performs the activity in a range of contexts. Supervision is only required in more complex circumstances. Take a strategic view. enterprise-specific units of competency consistent with work requirements nationally endorsed units of competency consistent with work requirements

14. How would you use competency standards to assess personal knowledge and skills?
Practical (on-the-job) Assessment Quiz, Examination or Questionnaire Monitoring during Training Course Attendance Project Submission

15. Who might you ask for feedback when reviewing your own skills and knowledge?
My superior or trainer will be the best source of my performance rating. * colleagues at the same level and more senior managers internal or external customers people from a wide range of social, cultural and ethnic backgrounds and with a range of physical and mental abilities team members

16. What methods could be used to collect feedback on your skills and performance?
A survey will be a good example. Asking questions and feedbacks from my co-workers and superiors. Performance review would be the best way.

/var/www/apps/conversion/current/tmp/scratch723/94050575.doc Reference No: ATCNB-337-AT2-c Issue: A 27/10/2009 Page 10 of 12

17. What development opportunities can be used to assist in developing competence?

OBTAINING FEEDBACK Periodically ask each of your employees for feedback on how you are implementing development planning and performance management. Ask for their ideas on how you can improve the process. LEARNING FROM EXPERTS Interview someone who has a successful track record of developing staff. Ask what this person does, what has worked effectively and less effectively. Keep a list of ideas that you can apply with your own people. coaching exchange/rotation induction mentoring shadowing structured training programs

18.

Describe at least 2 different learning styles.

19. How can participation in networks enhance personal knowledge, skills and development of work relationships? It actually trained you how to cope and work along with others. Gives you additional ideas and knowledge essential to your work experience. Also it enables you to observe work environment and your relationship with your co-workers. You will be able to adjust with different situation.

/var/www/apps/conversion/current/tmp/scratch723/94050575.doc Reference No: ATCNB-337-AT2-c Issue: A 27/10/2009 Page 11 of 12

20. How can a focus on longer term career objectives contribute to the maintenance of a competitive edge? It will give you a positive outlook in life that will actually help you strive and work hard for your career objectives and long term plans. Such thing will be a way for you to stay focus and be competitive.

Marking Guide Qn. 13 Qn. 14

Qn. 15

Qn. 16

Qn. 17

Qn. 18

Qn. 19

Qn. 20

/5

/5

/5

/5

/5

/5

/5

/5

Total /40

/var/www/apps/conversion/current/tmp/scratch723/94050575.doc Reference No: ATCNB-337-AT2-c Issue: A 27/10/2009 Page 12 of 12