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The Holistic Operational Strategy Series on Lean Enterprise

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VALUE STREAM MANAGEMENT

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(VALUE STREAM MANAGEMENT) :


8
Don Tapping, Tom Luyster Tom Shuker
. ,
Originally published in English as VALUE STREAM MANAGEMENT: Eight Steps to Planning, Mapping,
and Sustaining Lean Improvements by Don Tapping, Tom Luyster and Tom Shuker.
Copyright 2002 by Productivity Inc, a division of Kraus Productivity Organization, Ltd.
Translation rights arranged through Productivity Press.

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Thai translation rights 2007 by E.I.Square Publishing Company Limited. All rights reserved.
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ISBN - 13 978-974-94684-7-0

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143/2 94 10310
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: publishing@eisquare.com
0 2539 3373 0 2539 3379
www.eisquare.com

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(Lean Thinking) (Lean Manufacturing)



(Toyota Production System : TPS)

Toyota

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(Value Stream Mapping)

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(Value Stream
Management)

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(Value Stream
Management)



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.

vithaya@vithaya.com
MB : 081-613-6137

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1 :
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Takt Image
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(Doing Lean)

(Being Lean )
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1990 James Womack Daniel Roos


(Lean Production) The
Machine that Changed the World (Lean Production
Lean Manufacturing Lean)

(Manufacturing Paradigm)
(Toyota Production System : TPS)

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(Mind-

set)

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(Value Stream Mapping) (Kanban)
Takt Time ()

-



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(Value Stream Management)


(Best Practice)

500 (Fortune 500)

Daimler-

Chrysler, Eaton Aerospace, Delphi Automotive, NUMMI (New United


Motor Manufacturing Inc. GM Toyota

1984 - ), Thedford Corporation Wiremold Inc.

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Toyota Motor


Toyota

( )
(Toyota Supplier Support Center :
TSSC)

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(Value Stream Management Story-

board)
(Metrics)

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(Checklist) -

(Future State)

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-
(Worksheets) 24
http://publishing.eisquare.com/download ( = 9468470
= EI-0021)

(Lean Manufacturing
Assessment) -
(Current State)


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Value Stream Management : Eight Steps
to Planning, Mapping and Sustaining Lean Improvement

14


VALUE STREAM MANAGEMENT

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(Value Stream Management Process)





8
1.
2.
3.

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4.
5.
6.
7.
8.

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(Story-
board)





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7





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(Visual Management)

Toyota


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(Team Charter)
(Status Report) (Sunset
Report)

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1990




:

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(Lean Enterprise)

?
!

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VALUE STREAM MANAGEMENT

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( 2)

( 4) ( 6)

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6,000 !

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(Cycle Time)
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(Current-state Map)





!

-




!

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:





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(Lean Coordinator)

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(Self-directed Work Team)



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(Function) (Operation)



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Heijunka ( )

U (U-shaped Cell)

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:
(Value)

(Value Stream)
(Waste) 7

(Flow)
(Pull) (Push)

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Toyota True North ()

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(Top
Down) (Bottom Up) 2

2 Catchball

(Stakeholder)

2
30


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Premiere Manufacturing
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Premiere Manufacturing, Inc. 1 (Tier 1)

#4, #6, #8 #10 6

Premiere

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Cord, Inc. Premiere

Cord

(LTA) Premiere
Cord Cord

Premiere :

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98%

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6 2

(LTA)

Cord

Cord

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(Non-value-adding)
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Toyota, Ford Daimler Chryler)


(Specification) 3 (Product
Family)

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(Product-quantity [PQ]

Analysis) PQ

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PQ (Product Mix)
(Pareto Chart)
20:80




PQ :
1. 3-6
2. (

) PQ ( 2-1)
2

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2-2 2
W R 80%
20:80 ( 20%
80%
) (Low-

variety) (High-volume)

W R
PQ PQ

40:60 ( 40%

60% )

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Premiere Manufacturing
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Premiere Cord Premiere



#4, #6, #8 #10 Cord

Premiere

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#8 #10

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#10

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Premiere Manufacturing

60


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( 4)

( 5) ( 6)

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LEAP


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AP LE



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(TPS)

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Premiere Manufacturing
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2 1

15

Premiere 4

30 5

30
: Lean Thinking Womack
Jones* The Toyota Production System Taiichi Ohno

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Takt Time Pitch


4
* ..

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(Current State)


(Accurate)

(Real Time)

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James Womack Daniel Jones

: Lean Thinking*
(Value Stream Mapping)
-

( 4-1)

* ..
128


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Premiere Manufacturing
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2 Premiere Manufacturing

#4 (0.25 ) #6 (0.125 )

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Premiere :

Premiere


: 10,080 / = 504 /

336 /

#6 3,360

168 /

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#4 6,720

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: 20

Co

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: 21



Premiere ABC 2,500



136


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( 5-1)

5-1

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Premiere Manufacturing
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Premiere


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WIP
WIP

WIP

:

2,500
5,040

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WIP
WIP

(10,080)

(20)

(#4 #6) :

10,080 /
20 /

160

= 504 /


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( ) ( 5
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(Planning)
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Premiere
Manufacturing

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Premiere Manufacturing
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Premiere Manufacturing
Takt Time
Cord 504

24

Cord 30

Premiere


Premiere ABC
ABC

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Pitch
Pitch

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(Statistics
Box)
/
( 217)

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Premiere Manufacturing
6 :

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3
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//


2.

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Heijunka

Heijunka

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1. / /

Manual

/ /

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2. / / -

(Flow Rack)

Manual

//


212


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/ /

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3.

Manual

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4.

Manual

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(Visual Workplace : VW) /

/ Heijunka

214


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Premiere Manufacturing

Takt Image

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Takt Image

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Premiere Manufacturing :
22

2 ?
Takt Image -

22

4 8

22

6

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(Value Stream Project Status Form)

(Milestone) (

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220


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3
:

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2.
(Kaizen Milestone Chart)

fE

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4.

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(Monthly Kaizen
Plans)

( )
(Time Frame)
:

222


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(Implementation Phase)

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( )

:
!

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Toyota 50

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Autonomation () :
(Human Touch) ( Jidoka) 2 2

(Just-In-Time
: JIT))

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Benchmarking () :

fE

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Buffer Inventory / Buffer Stock () :



Takt Time -

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Continuous Flow () : (Ideal State)

1

(JIT)

Co

Core Implementation Team () :


Cycle Time () :

236


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Demand / Customer Demand () :


( Takt Time)
Extended Team Members () :

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Flow () :

lo

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Heijunka / Load Leveling ( ) :


()
Heijunka

Co

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rig

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Heijunka Box () : ()

( 1 )

Pitch



Jidoka ( ) : 2 2


(Mistake-proof)

(Defect)

Jidoka -

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Just-in-time Production () :

2 ( Jidoka)

Continuous
Flow)

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Kaizen () :

(Kai) (Zen)

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Kaizen Event () :

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Kanban () :

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Lean () : (Lean Manufacturing)

Co

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Lean Enterprise () :



Leveling () :

(Paced
Withdrawal) Heilijunka ()
238


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Line Balancing () :

Takt Time

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Location Indicator ( ) :

(Visual Workplace)


Muda ( ) : ( Waste)

fE

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Operator Balance Chart () :

(Total Cycle Time) Takt Time


at
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Paced Withdrawal () :

(Small
Batch) Pitch

Co

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Pack-out Quantity ()



Pitch : ( Takt)

Pitch Takt Time

(Pack-out Quantity)

Product Family () :

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Production Kanban () :


Project Champion () :

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Red Tag () : 5

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Runner () :
Pitch Pitch

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Safety Inventory / Safety Stock () :



py

rig

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Set in Order () : 2 5

Co

Shine () : 3 5



Signal Kanban () :
(Batch Operation)

240


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Sort () : 5

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Standardize () : 4 5

3
(Visual Controls)

.I.

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Standardized Work () :

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Storyboard () :

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Supermarket () :


Sustain ( ) : 5 5

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Takt Image : (Ideal State)

(One-piece Flow)

Takt Time

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Takt Time () :

Takt Time -

Takt Time

at
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Team Charter () : (

) 1) (Mission) 2)
3)
4)

5) (Metrics) 6)

(Deliverables)

Co

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rig

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Team Leader () : (Value Stream Management Process)


( )


Total Cycle Time () :

(Total
Value-added Time)

242


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U-shaped Cells ( U) : U

1 1

SH
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Value Stream () : (
)

Sq

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Value Stream Management () :

at
er

ia

lo

fE

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Value Stream Mapping / Value Stream Process Mapping (


/ ) :

4 6

ht

ed

Withdrawal Kanban () :

Co

py

rig

Waste/Muda () :


7 1) (Over-

production) 2) (Waiting) 3)
(Transport) 4)

(Processing) 5) (Inventory) 6)
(Motion) 7)

(Defect) (Spoilage)

VSM_Reprint glossary_Edit 2.indd 243

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5S and Visual Factory

PU
B

LI

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IN
G

Galsworth, Gwendolyn D. 1997. Visual Systems: Harnessing the Power of a Visual Workplace.


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Portland. OR: Productivity Press.
Hirano, Hiroyuki. 1995. 5 Pillars of the Visual Workplace: The Sourcebook for 5S Implementation.


Portland, OR: Productivity Press.
Peterson, Jim, and Roland Smith. 1998. 5S Pocket Guide. Portland, OR: Productivity Press.
Productivity Development Team. 1996. 5S for Operators: 5 Pillars of the Visual Workplace. Portland,


OR: Productivity Press.
Productivity Development Team. 2002. Standardization for the Shopfloor. Portland, OR: Productivity


Press.

re

Benchmarking

py

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Sq

ua

Camp, Robert C. 1989. Benchmarking: The Search for Industry Best Practices that Lead to


Superior Performance. Portland, OR: Productivity Press.
Watson, Gregory H. 1992. Benchmarking Workbook: Adopting the Best Practices for


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Continuous Flow Manufacturing and Cell Design
Hyer, Nancy, and Urban Wemmerl?v. 2002. Reorganizing the Factory: Competing through


Cellular Manufacturing. Portland, OR: Productivity Press.
Productivity Development Team. 1999. Cellular Manufacturing: One-Piece Flow for Workteams.


Portland, OR: Productivity Press.
Productivity Development Team. 2002. Pull Production for Shopfloor. Portland, OR: Productivity


Press.
Sekin, Keniche. 1992. One- Piece Flow: Cell Design for Transforming the Production Process.


Portland, OR: Productivity Press.

Co

Continuous Improvement (Kaizen)

Imai, Isaki. 1997. Gemba Kaizen: A Common-Sense Low-Cost Approach to Management.


New York: McGraw-Hill.
Japan Human Relations Association, eds. 1995. The Improvement Engine: Creativity and


Innovation Through Employee Involvement. Portland, OR: Productivity Press.
. 1997. Kaizen Teian 1: Developing Systems for Continuous Improvement through


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Laraia, Anthony C., Patricia E. Moody, and Robert W. Hall. 1999. The Kaizen Blitz: Accelerating


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244


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Productivity Press Development Team. 2002. Kanban for the Shopfloor. Portland, OR:


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Rother, Mike, and Rick Harris. 2001. Creating Continuous Flow. Brookline, MA: Lean


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Suzaki, Kiyoshi. 1987. The New Manufacturing Challenge: Techniques for Continuous


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. 1993. The New Shop Floor Management. New York: The Free Press.

Just-in-Time Production

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IN
G

Hirano, Hiroyuki. 1989. JIT Factory Revolution: A Pictorial Guide to Factory Design of the


Future. Portland, OR: Productivity Press.
. 1990. JIT Implementation Manual: The Complete Guide to Just-in-Time


Manufacturing. Portland, OR: Productivity Press.
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PU
B

Kanban

fE

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Japan Management Association, eds. 1986. Kanban and Just-in-Time at Toyota: Management


Begins at the Workplace. Portland, OR: Productivity Press.
Louis, Raymond J. 1997. Integrating Kanban with MRPII: Automating a Pull System for


Enhanced JIT Inventory Management. Portland, OR: Productivity Press.Productivity


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Press.

lo

Lean Manufacturing (Lean Production)

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Davis, John W. 2001. Leading the Lean Initiative: Straight Talk on Cultivating Support and Buy-in.


Portland, OR: Productivity Press.
Liker, Jeffrey, ed. 1997. Becoming Lean: Inside Stories of U.S. Manufacturers. Portland, OR:


Productivity Press.
Womack, James P. and Daniel T. Jones. 1996. Lean Thinking: Banish Waste and Create Wealth


in Your Corporation. New York: Simon & Schuster.
Womack, James p., Daniel T. Jones, and Daniel Roos. 1990. The Machine that Changed the


World: Based on the Massachusetts Institute of Technology 5-million dollar 5-year


Study on the Future of the Automobile. Now York: Rawson Associates.

Materials Management and Production Planning

Arnold, J.R. Tony. 1998. Introduction to Materials Management. Upper Saddle River, NJ:


Prentice Hall.
Vollman, Thomas E., Wiliam L. Berry, and D. Clay Whybark. 1998. Manufacturing Planning and


Control Systems. Homewood, IL: Irwin.
Plossl, George. 1993. Production and Inventory Control: Principles and Techniques. Atlanta, GA:


G. Plossl Educational Services.

Mistake-Proofing (Poka-Yoke)

Hinckley, C. Martin. 2001. Make No Mistake!: An Outcome-Based Approach to Mistake-


Proofing. Portland, OR: Productivity Press.

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Nikkan Kogyo Shimbun, eds. 1989. Poka-Yoke: Improving Product Quality by Preventing


Defects. Portland, OR: Productivity Press.
Productivity Development Team. 1997. Mistake-Proofing for Operators : The ZQC System. Portland,


OR: Productivity Press.
Shingo, Shigeo. 1986. Zero Quality Control: Source Inspection and the Poka-Yoke System.


Portland, OR: Productivity Press.

Quality Management

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B

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IN
G

Breyfogle, Forrest w. 1999. Implementing Six Sigma: Smarter Solutions Using Statistical Methods.


New York: John Wiley & Sons.
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Baldring Criteria for Performance Excellence. Portland, OR: Productivity Press.
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Technology, Center for Advanced Engineering Study.
Juran, J. M, ed. 1995. A History of Managing for Quality: The Evolution, Trends, and Future


Directions of Managing for Quality. Milwaukee, Wis.: ASQC Quality Press.

re

Quick Changeover

at
er

ia

lo

fE

.I.

Sq

ua

Claunch, Jerry W. 1996. Setup Time Reduction. Chicago: Irwin Professional Publishers


Productivity Development Team. 1996. Quick Changeover for Operators: The SMED


System. Portland, OR: Productivity Press.
Sekine, Keniche, Keisuke Arai, and Bruce Talbot. 1992. Kaizen for Quick Changeover:


Going Beyond SMED. Portland, OR: Productivity Press.
Shingo, Shigeo. 1985. A Revolution in Manufacturing: The SMED System. Portland.


OR: Productivity Press.

Teambuilding and Teamwork

Co

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ed

Chang, Richard Y. 1999. Success through Teamwork: A Practical Guide to Interpersonal Team


Dynamics. San Francisco: Jossey-Bass/Pfeiffer.
Kaye, Kenneth. 1994. Workplace War and How to End Them: Turning Workplace Conflicts into


Productive Teamwork. New York: American Management Association.
Larsen, Carl E. and Frank M. Lafasto. 1989. Teamwork : What Must Go Right, What Can Go


Wrong. Newbury Park, CA: Sage Publications.
Maurer, Rick. 1994. Feedback Toolkit: 16 Tools for Better Communication in the Workplace.


Portland, OR: Productivity Press.
Michalski, Walter J. 1998. 40 Tools for Cross-Functional Teams: Building Synergy for Breakthrough


Creativity. Portland, OR: Productivity Press.
Scholtes, Peter R., Brian L. Joier, and Barbara J. Streibel. 1996. The Team Handbook, Second


Edition. Madison, WI: Joiner.
Thiagarajan, Sivasailam and Glenn M. Parker. 1999. Teamwork and Teamplay: Games for Building


and Training Teams. San Francisco: Jossey-Bass/Pfeiffer.
Torres, Crecensio, Deborah M. Fairbanks, and Richard L. Roe, ed. 1996. Teambuilding: The ASTD


Trainers Source Book. New York: McGraw-Hill.

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Total Productive Maintenance

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Japan Institute of Plant Maintenance, eds. 1997. Autonomous Maintenance for Operators.


Portland, OR: Productivity Press.
. 1996. TPM Encyclopedia. Atlanta: Japan Institute of Plant Maintenance: Productivity


Press.
. 1997. Focused Equipment for TPM Teams. Portland, OR: Productivity Press.
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Koch, Arno. 1999. OEE Toolkit: Practical Software for Measuring Overall Equipment Effectiveness.


Portland, OR: Productivity Press.
Leflar, James. 2001. Practical TPM: Successful Equipment Management at Agilent Technologies.


Portland, OR: Productivity Press.
Nachi Fujikoshi Corporation. 1990. Training for TPM: a Manufacturing Success Story. Portland,


OR: Productivity Press.
Productivity Development Team. 2000. OEE for Operators: Overall Equipment Effectiveness.


Portland, OR: Productivity Press.
. 1997. TPM for Supervisor. Portland, OR: Productivity Press.
Robinson, Charles J. and Andrew P. Ginder. 1995. Implementing TPM: The North American


Experience. Portland, OR: Productivity Press.
Sekine, Tenichi and Keisuke Arai. 1998. TPM for the Lean Factory: Innovative Methods and


Worksheets for Equipment Management. Portland, OR: Productivity Press.
Shirose, Kunio. 1996. TPM: New Implementation Program in Fabrication and Assembly Industries.


Atlanta: Japan Institute of Plant Maintenance.
. 1997. TPM Team Guide. Portland, OR: Productivity Press.
Tajiri, Masaji and Fumioh Gotoh. 1997. Autonomous Maintenance in Seven Steps: Implementing


TPM on the Shop Floor. Portland, OR: Productivity Press.

Toyota Production System

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Ohno, Taiichi. 1988. Toyota Production System: Beyond Large-Scale Production. Portland, OR:


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Norcross, GA: Engineering and Management Press.
Shingo, Shigeo. 1989. A Study of the Toyota Production System from an Industrial Engineering


Viewpoint. Portland, OR: Productivity Press.

Value Stream Mapping

Rother, Mike and John Shook. 1999. Leaning to See Version 1.2. Brookline, Mass.: Lean Enterprise


Inst., Inc.

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Don Tapping 20

Tapping
Eaton 5

Schlumberger Technologies, UNISTRUT Corporation Data Scan


Services

ia

lo

fE

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Tom Luyster Standard Lean Manufacturing Systems,


Inc. Toyota Supplier Support
Center (TSSC) Toyota

Luyster

Co

py

rig

ht

ed

at
er

Tom Shuker 30
Lean Concept LLC.
General Motor (GM) New United Motors
Manufacturing, Inc. (NUMMI GM Toyota)
2 Shuker
Herman Miller, Autocam, Merilatt, Caterpillar
Aeroquip Corporation Eaton

VSM_Reprint Back_Edit 2.indd 248

2/8/2554 11:18:16

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(The Toyota Way), ...
, , Does IT Matter? ,

...
. 2

(Value Stream
Management)



. . Essential

Supply Chain Management : , ,


,


( 2549)


VSM_Reprint Back_Edit 2.indd 249

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E.I. Square Publishing...


http://publishing.eisquare.com

Sq

ua

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: The Toyota Way


: Jeffrey K. Liker

: .
ISBN
: 974-93096-1-8
ISBN
: 978-611-7062-07-0

: 390 ()

: 250 ()

Co

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rig

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:
The Toyota Way Fieldbook
: Jeffrey K. Liker David Meier

: .

ISBN
: 978-974-09-6740-8

: 550

VSM_Reprint Back_Edit 2.indd 250

: Toyota Talent
: Jeffrey K. Liker David Meier

: .

ISBN
: 978-974-09-6745-3

: 450

2/8/2554 11:18:20


(Shopfloor Series)

Co

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VSM_Reprint Back_Edit 2.indd 251

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:
Standard Work for the Shopfloor
: The Productivity
Development Team
:

ISBN : 978-974-7628-41-8
: 170

:
OEE for Operators
: The Productivity
Development Team
:

ISBN : 978-974-7628-42-5
: 170

:
Quick Changeover for Operators
: The Productivity
Development Team
:

ISBN : 978-974-7628-43-2
: 170

:
Mistake-Proofing for Operators
: The Productivity
Development Team
:
ISBN : 978-974-7628-44-9
: 170


: Kaizen for the Shopfloor
: The Productivity
Development Team
:
ISBN : 978-974-7628-40-1
: 170

PU
B
re
ua
Sq
.I.
fE
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at
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ed


Cellular Manufaturing :
One-piece Flow for Workteams
: The Productivity

Development Team
: .


ISBN : 974-94684-0-6
: 170

:
Just-in-Time for Operators
: The Productivity
Development Team
: .

ISBN : 974-94684-1-4
: 170

:
Pull Production for the Shopfloor
: The Productivity
Development Team
: .

ISBN : 974-94684-5-7
: 170


:
Identifying Waste on the Shopfloor
: The Productivity
Development Team
: .

ISBN : 974-94684-6-5
: 170

: Kanban for the Shopfloor
: The Productivity
Development Team
:
ISBN : 974-94684-4-9
: 170

2/8/2554 11:18:22

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Andy & Me 2


: Pascal Dennis
: .

ISBN : 978-616-7062-10-5
: 390


:
Creating a Lean Culture
: David Mann
: .
.

ISBN : 978-974-2588-83-0
: 350

: LEAN THINKING
: James P. Womack
Daniel T. Jones
: .

ISBN : 978-974-7231-31-1
: 450


:
Value Stream Management
: Don Tapping, Tom Luyster,
Tom Shuker
: . ,


ISBN : 978-974-9468-47-0
: 295

:

: Damon Schechter,
Gordon Sander
:
ISBN : 974-94420-9-1
: 330


...
(
3)
: .
ISBN : 974-94063-7-0
: 150

PU
B
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ua
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Andy & Me :

: Pascal Dennis
: .

ISBN : 978-974-7628-64-7
: 260


Lean Logistics :
: Michel Baudin
: .

ISBN : 978-974-7662-69-6
: 430




DNA :
Inside The Mind of TOYOTA
: Satoshi Hino
: .

ISBN : 978-974-0462-57-6
: 450


:
Improving Production with Lean
Thinking
: Javier Santos,
Richard Wysk,
Jose Manuel Torres
:
ISBN : 978-974-0462-48-4
: 340

:
Marketing Logistics
: Martin Christopher Ph.D.,
Helen Peck Ph.D.
: .
ISBN : 974-94684-2-2
: 280


: .
ISBN : 974-91387-5-9
: 150

2
: .
ISBN : 974-92314-8-1
: 150

2/8/2554 11:18:27

S&OP

: Thomas F. Wallace
: .
.
ISBN : 978-611-7062-05-6
: 350


: Essentials of Supply Chain
Management
: Michael Hugos
: .
ISBN : 974-93568-3-7
: 270

ht

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: The Apple Way


: Jeffrey L. Cruikshank
:

ISBN : 978-974-8388-60-1
: 320

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Mindset...
: Carol S. Dweck
:
ISBN : 978-974-7628-65-4
: 295



(Outsource) :

The Managers Step-by-Step
Guide to Outsourcing
: Linda R. Dominguez
: .
ISBN : 978-974-7231-22-9
: 270

VSM_Reprint Back_Edit 2.indd 253

: The Origin of Brands


: AI Ries, Laura Ries
:
ISBN : 974-94253-2-4
: 350



Does IT Matter? :
: Nicholas G. Carr
: .
ISBN : 974-9391-78-0
: 250




... : How Dell Does It
: Steven Holzner
: .

ISBN : 978-974-9468-49-4
: 330

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:
STRATEGY MOVES
: Jorge A. Vasconcellos E S
:
ISBN : 978-974-9468-48-7
: 290


Samsung Sony
: Sea - Jin
: .

ISBN : 978-974-2368-21-0
: 295

: Systems Thinking


: Virginia Anderson
Lauren Johnson
: .

ISBN : 978-974-8388-61-8
: 260

:

: David A. Schmaltz
:
ISBN : 974-91903-9-4
: 225



2/8/2554 11:18:31

What is Lean Six Sigma?


: Michael L. George,
David Rowlands, Bill Kastle
: .

ISBN : 978-616-7062-08-2

: 220

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VSM_Reprint Back_Edit 2.indd 254

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:
The Handbook of Logistics and
Distribution Management 3rd ed.
: Alan Rushton, Phil Croucher
and Peter Baker
: .
.
.
ISBN : 978-974-09-6754-5

: 650

RFID
(ROI)
: Charles C.Poirier &
Duncan McCollum
: .
.

ISBN : 978-974-2588-88-5
: 350

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...
:
Performance Measurement Explained
: Bjqrn Andersen,
Tom Fagerhaug
: .
.
ISBN : 974-94407-9-X

: 290


TRIZ
:
ISBN : 978-974-0547-37-2
: 190


Best Practices

: Dr.Tony Wild
:
ISBN : 978-974-2368-26-5
: 450


ERP


: David Olson
: .
.
ISBN : 978-616-7062-01-3
: 320


Supply Chain Science
: Wallace Hopp
: . ,
.
.
ISBN : 978-616-7062-02-0
: 390


Hoshin Kanri
: Thomas L. Jackson
: . ,


ISBN : 978-616-7062-04-4
: 390

!
Lean Accounting
: Brian H. Maskell
Bruce Baggaley
:
ISBN : 978-616-7062-00-6
: 490

TPM
: Kenichi Sekine
Keisuke Arai
:
ISBN : 978-616-7062-03-7
: 550



All I Need to Know about
Manufacturing I Learned in
Joes Garage
: William B. Miller
Vicki L. Schenk
: .
ISBN : 978-616-7062-09-9
: 150

2/8/2554 11:18:35

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Six Sigma
: Warren Brussee
:
ISBN : 978-616-7062-05-1
: 400




:
World-Class Warehousing and
Material Handling
: Edward H. Frazelle, Ph.D.
:

ISBN : 974-94684-3-0
: 330




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er

What is Lean Six Sigma?


: Michael L. George,
David Rowlands,
Bill Kastle
: .

ISBN : 978-616-7062-08-2
: 220

:
Lean Distribution
: Kirk D. Zylstra
: .
.
ISBN : 978-616-7062-06-8
: 350

PDCA Toyota A3 :
Understanding A3 Thinking:
A Critical Component of Toyotas
PDCA Management System.
: Durward K. Sobek and
Art Smalley
: . ,


ISBN : 978-616-7062-11-2
: 320


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5 ISBN : 978-611-7062-06-3 : 850

The Tip of the Iceberg :


The Lemming Dilemma :
Shadows of the Neanderthal :
Outlearning the Wolves :
Listening to the Volcano :

VSM_Reprint Back_Edit 2.indd 255

ISBN : 978-611-7062-00-1
ISBN : 978-611-7062-01-8
ISBN : 978-611-7062-02-5
ISBN : 978-611-7062-03-2
ISBN : 978-611-7062-04-9

2/8/2554 11:18:38

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