Level 1 and 2 Service Manual

6809495A75-O

L6
Digital Wireless Telephone

GSM 850/1800/1900 or 900/1800/1900 MHz GPRS

Level 1 and 2 Service Manual

1 and 2 6809495A75-O L6 Contents

Contents

Contents
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About this Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Controls, Indicators, and Input/Output (I/O) Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 User Interface Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Removing and Replacing the Battery Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Removing and Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Removing and Replacing the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Removing and Replacing the Transceiver PC Board Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Removing and Replacing the Motor/Vibrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Removing and Replacing the Transceiver PC Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Removing and Replacing the Camera Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Removing and Replacing the Front Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Removing and Replacing the Keypad PC Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Removing and Replacing the Display Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Subscriber Identity Module (SIM) and Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Telephone Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

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Introduction

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Introduction
Motorola Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product-care centers as well as authorized independent service firms. Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.

Product Identification
Motorola products are identified by the model number on the housing. Use the entire model number when inquiring about the product. Numbers are also assigned to chassis and kits. Use these numbers when requesting information or ordering replacement parts.

Product Names
Product names are listed on the front cover. Product names are subject to change without notice. Some product names, as well as some frequency bands, are available only in certain markets.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: This device may not cause any harmful interference, and must accept interference received, including interference that may cause undesired operation. This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003). Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada.

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Introduction

Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.

About this Service Manual

Using this service manual and the suggestions contained in it assures proper installation, operation, and maintenance of wireless telephones. Refer questions about this manual to the nearest Customer Service Manager.

Audience
This manual aids service personnel in testing and repairing of wireless telephones. Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment. Use of this manual assures proper installation, operation, and maintenance of Motorola products and equipment. It contains all service information required for the equipment described and is current as of the printing date.

Scope
The scope of this manual is to provide basic information relating to wireless telephones, and provide procedures and processes for repairing the phones at Level 1 and 2 service centers including: Unit swap out Repairing of mechanical faults Basic modular troubleshooting Testing and verification of phone functionality Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers

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Introduction

L6

Conventions
Special characters and typefaces, listed and described below, are used in this manual to emphasize certain types of information.

G E
M

Note: Emphasizes additional information pertinent to the subject matter. Caution: Emphasizes information about actions that may result in equipment damage. Warning: Emphasizes information about actions that may result in personal injury.
Keys to be pressed are represented graphically. For example, instead of Press the Menu Key, you will see Press M. Information from a screen is shown in text as similar as possible to what appears in the display. For example, ALERTS or ALERTS. Information that you need to type is printed in boldface type

Warranty Service Policy

This product is sold with the standard 12-month warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are not supported under warranty. Non-warranty repairs are available at agreed fixed repair prices.

Out of Box Failure Policy

The standard out of box failure criteria applies. Customer phones that fail very early on after the date of sale, are to be returned to Manufacturing for root-cause analysis, to guard against epidemic criteria. Manufacturing will bear the costs of early life failure.

Product Support
Customers original phone will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola High Technology Centers will perform level 4 (full component) repairs.

Customer Support
Customer support is available through dedicated Call Centers and in-country help desks. Product Service training should be arranged through the local Motorola Support Center.

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Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question. In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834.

Accessories and Aftermarket Division (AAD)

Order replacement parts, test equipment, and manuals from AAD.
U.S.A. Phone: 800-422-4210 FAX: 800-622-6210 Outside U.S.A. Phone: 847-538-8023 FAX: 847-576-3023

Website: http://businessonline.motorola.com EMEA Phone: +49 461 803 1404 Website: http://emeaonline.motorola.com Asia Phone: +65 648 62995 Website: http://asiaonline.motorola.com

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Specifications

L6

Specifications
General Function Frequency Range GSM 850 Frequency Range GSM 900 Frequency Range DCS 1800 Frequency Range PCS 1900 Channel Spacing Channels Modulation Transmitter Phase Accuracy Duplex Spacing Frequency Stability Operating Voltage Transmit Current Drain Stand-by Current drain Temperature Range Dimensions, with 710 mAh Li Ion battery Size (Volume) Weight Battery Life, with standard 700 mAh Li-Ion Battery Specification 824-849 MHz Tx 869-894 MHz Rx 880-915 MHz Tx (with EGSM) 925-960 MHZ Rx 1710-1785 MHz Tx 1805-1880 MHz Rx 1850-1910 MHz Tx 1930-1990 MHz Rx 200 kHz 174 EGSM, 374 DCS, 374 PCS, 124 GSM 850 carriers with 8 channels per carrier GMSK at BT = 0.3 5 Degrees RMS, 20 Degrees peak 45 MHz 0.10 ppm of the downlink frequency (Rx) +3.25V dc to +4.2V dc (battery) +4V dc to +5.6V dc (external connector) 90~280 mA average talk current drain 3.3 mA (DRX2), 2.2 mA (DXR9) typical -10 C to +55 C (+15 F to +130 F) 113mm x 49mm x 10.9mm (4.4 inches x 1.9 inches x 0.4 inches) 56 cc (3.41 in3), with battery 89+ grams (3.13 oz), with battery Talk time up to 350 minutes Standby time up to 345 hours All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on. 4 hours to 90% of 700 mAh capacity Max 95 dB @5cm, 0.5 Watts input Specification 32 dBm nominal GSM 850/900 29 dBm nominal GSM 1800/1900 50 ohms nominal -36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz Specification Better than -103 dBm < 2% Specification Regular pulse excitation/linear predictive coding with long term prediction (RPE LPC with LTP) 13.0 kbps

Battery Charge Time Alert volume Transmitter Function RF Power Output Output Impedance Spurious Emissions Receiver Function Receive Sensitivity RX Bit Error Rate (100k bits) Type II Speech Coding Function Speech Coding Type Bit Rate

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Specifications

Speech Coding Function Frame Duration Block Length Classes Bit Rate with FEC Encoding

Specification 20 ms 260 bits Class 1 bits = 182 bits; Class 2 bits = 78 bits 22.8 kbps

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Product Overview

L6

Product Overview
Motorola L6 mobile telephones feature Global System for Mobile communication (GSM) technology. The mobile telephone uses a simplified icon and Graphical User Interface (GUI) for easier operation, allow Short Message Service (SMS) text messaging, and include clock, alarm, datebook, and calculator personal management tools. The L6 telephones feature VibraCall vibrating alert and a wide selection of ring tones. The L6 tri-band phones allow roaming within the GSM 850, 1800, 1900 MHz PCS bands, or 900, 1800, 1900 MHz PCS bands depending on flexing. L6 telephones support GPRS and SMS in addition to traditional circuit switched transport technologies. The telephones are made of polycarbonate plastic with a metal enclosure. The display, camera, speaker, the 17-key keypad (not including navigation keys) , transceiver Printed-circuit Board (PCB), microphone, charger, headphone connectors, and power button are contained within the candy bar form-factor housing. The 700 mAh Lithium Ion (Li-Ion) battery provides up to 350 minutes of talk time with up to 345 hours of standby time1. These telephones feature a 128 x 160 pixel display.

Features
The L6 telephones use advanced, self-contained, sealed, custom integrated circuits to perform the complex functions required for GSM communication. Aside from the space and weight advantage, microcircuits enhance basic reliability, simplify maintenance, and provide a variety of operational functions. Features available in the L6 telephone include: Bluetooth Class 2 Integrated handsfree speakerphone Downloadable java apps, images & MP3 Polyphonic Ringtones Picture Messaging with MMS Wireless Village Instant Messaging GPRS Class 10 Push to Talk over cellular with GPRS Video playback (MPEG4/H.263) Up to 10MB of end user embedded memory PIM functionality with Picture Caller ID Calling Line Identification Video capture (7fps) and playback (15fps) VGA camera with 4x zoom Dynamic Idle (Motorola/4th Pass server) 500 capacity phonebook Upon receipt of a call, the calling partys phone number is compared to the phonebook. If the number matches a phonebook entry, that name displays. If there

1. All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.

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Product Overview

is no phonebook entry, the incoming phone number displays. If no caller identification information is available, an incoming call message displays.

User must subscribe to a caller line identification service through their service provider.

Personal Information Management

The L6 telephones contain a built-in datebook with alarm reminders, message center, and a phonebook.

Other Features
Detailed descriptions of other features available for the L6 wireless telephones are in the appropriate Users Guide listed in the Related Publications section toward the end of this manual.

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General Operation

L6

General Operation
Controls, Indicators, and Input/Output (I/O) Connectors
The telephones controls are on the front of the device and on the keyboard as shown in Figure 1. Indicator icons are displayed on the LCD (see Figure 2).

PTT Key Left Soft Key Perform function in lower left display.

Accessory Connector Port

Camera Key Menu Key Right Soft Key Perform function in lower right display. Power & End Key Turn phone on/off, end calls, exit menu system.

Send Key Make & answer calls. 5-Way Navigation Joystick with Center Select Scroll through menus, press in to select items.
Figure 1. Controls and Indicators

Menu Navigation
L6 telephones have a simplified icon and GUI. See Figure 3 for the menu structure. A scroll key allows you to move easily through menus.

Liquid Crystal Display (LCD)

The L6 phones feature a 128 x 160 65K color CSTN color display offering 7 lines of text, 1 line of icons, and 1 line of prompts. The display provides constant graphical representations of battery capacity and signal strength, as well as the real-time clock.

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General Operation

Display animation makes the phones icon menu move smoothly as you scroll up and down.

Whether a phone displays all indicators depends on the programming and services to which the user subscribes. Figure 2 shows common icons displayed on the LCD.

1. Signal Strength 2. GPRS

+U E

Service Provider

9. Battery Level 8. Ring Style

12:00

3. PTT 4. Bluetooth 5. Roam 6. Active Line

040079b

News and graphics from your Service Provider Setup Home Message

7. Message

Figure 2. Display Idle Screen

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General Operation

L6

User Interface Menu Structure

Figure 3 shows the telephones menu structure.
settings menu

main menu n s
Phonebook Recent Calls Received Calls Dialed Calls Notepad Call Times * Call Cost Data Times * Data Volumes * Messages Create Message Message Inbox Outbox Drafts MMS Templates Quick Notes Browser Msgs Info Services Voicemail Tools SIM Tool Kit Apps* Calculator Datebook Shortcuts Alarm Clock Dialing Services Fixed Dial Service Dial* Quick Dial Voice Dial Games & Apps

Web Access Browser Web Shortcuts Stored Pages History Go To URL Browser Setup Web Sessions* Multimedia Pictures Sounds Camera Videos Video Camera Bluetooth Link Handsfree Device History Setup Settings (see next panel)

Personalize Home Screen Main Menu Color Style Greeting Wallpaper Screen Saver Ring Styles Style Style Detail Connection Bluetooth Link Sync Call Forward * Voice Calls Fax Calls Data Calls Cancel All Forward Status In-Call Setup Call Cost Set-up In-Call Timer My Caller ID Talk and Fax Answer Options Call Waiting Initial Setup Time and Date 1-Touch Dial Display Timeout Backlight TTY Setup * Scroll Language Contrast Brightness DTMF Master Reset Master Clear Phone Status My Tel. Numbers Active Line * Battery Meter SoftwareUpdate Other Information

S J

Headset Auto Answer Voice Dial Car Settings Auto Answer Auto Handsfree Power-Off Delay Charger Time Network New Network Network Setup Available Networks My Network List * Service Tone Network Jingle Call Drop Tone Security Phone Lock Lock Keypad * Lock Application Fixed Dial Restrict Calls SIM PIN New Passwords Certificate Mgmt * PTT Settings P TT Service Java Settings Java Application Loader Java System Delete All Apps App Vibration App Volume App Backlight

t L H

E w

* optional features This is the standard main menu layout. Your phones menu may be a little different.
Z

6 c

* optional features

Figure 3. Menu Structure (L6)

Alert Settings
Motorola L6 phones incorporate the VibraCall discreet vibrating alert that helps to avoid disturbing others when a ringing phone is unacceptable. Alerts can be set to ring only, vibrate only, vibrate then ring, or no ring or vibrate.

Battery Function
Battery Charge Indicator
The telephone displays a battery charge indicator icon in the idle screen to indicate the battery charge level. The gauge shows 4 levels: 100%, 50%, 20%, and 5%. 14 October 14, 2005 6809495A75-O

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General Operation

Battery Removal
Removing the battery causes the phone to shut down immediately and loose any pending work. For example, (partially entered phonebook entries or outgoing messages). All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care when handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

E G

Operation

If the battery is removed while receiving a message, the message is lost.

To ensure proper memory retention, turn the phone OFF before removing the battery. Immediately replace the old battery with a fresh battery.

For detailed operating instructions, refer to the appropriate Users Guide listed in the Related Publications section toward the end of this manual.

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Tools and Test Equipment

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Tools and Test Equipment

Table 1 lists the tools and test equipment used on L6 telephones. Use either the listed items or equivalents. Table 1. General Test Equipment and Tools
Motorola Part Number1 See Table 6. 0180386A82 6680388B67 6680388B01 RSX4043-A HP34401A2 W.FL2-LP-N W.FL-LP-IN Charger Antistatic Mat Kit (includes 66-80387A95 antistatic mat, 66-80334B36 ground cord, and 42-80385A59 wrist band) Disassembly Tool, plastic with flat and pointed ends (manual opening tool) Tweezers, plastic Torque Driver Torque Driver Bit T-5 Plus Digital Multimeter Coaxial cable connector extraction tool Coaxial cable connector insertion tool Description Application Used to charge battery and power phone. Provides protection from damage to phone caused by electrostatic discharge (ESD). Used during assembly/disassembly. Used during assembly/disassembly. Used to remove and replace screws. Used with torque driver. Used to measure battery voltage. Used to remove cable connector from circuit board. Used to attach cable connector to circuit board.

1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or FAX (800) 622-6210; Internationally, you can reach AAD by phone at (847) 538-8023 FAX (847) 576-3023. 2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.

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Disassembly

Disassembly
This section describes how to disassemble a L6 telephone. Tools and equipment used are listed in Table 1.

G G

Many of the integrated devices used in this phone are vulnerable to damage from ESD. Ensure adequate static protection is in place when handling, shipping, and servicing any internal components.

Avoid stressing the plastic in any way to avoid damage to either the plastic or internal components.

Removing and Replacing the Battery Cover

1. 2. Ensure the phone is turned off. Press the battery cover latch on the bottom of the phone, and lift the battery cover up from the phone and lift it off (see Figure 4).

Battery cover

Battery latch
050776o

Figure 4. Removing the Battery Cover 3. 4. 5. To replace, align the battery cover with the rear housing. Place the battery cover on the rear housing and gently press the battery cover until it snaps into place. Ensure that the battery cover tap is tucked in below the RF cover.

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Disassembly

L6

Removing and Replacing the Battery

1. 2. 3. Remove the battery cover as described in the procedures. Lift the top end of the battery as indicated by the arrow in Figure 5. Lift the battery up and out of the battery compartment.

Battery

Figure 5. Removing and Replacing the Battery

There is a danger of explosion if the Lithium-Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturers instructions. 4. 5. 6. To replace, insert the bottom of the battery into the battery compartment with contacts facing downward. Press the top of the battery into the battery compartment. Replace the battery cover as described in the procedures.

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Removing and Replacing the SIM

1. 2. 3. Remove the battery cover and battery as described in the procedures. Unlock the SIM holder by sliding it away from the SIM. Lift up the SIM and remove it from the phone (see Figure 6).

SIM

unlock

SIM Holder
050778o

Figure 6. Removing and Replacing the SIM 4. 5. 6. To replace, slide the SIM into the SIM holder with the notched corner located as shown. Lock the SIM holder by sliding it toward the SIM. Reassemble the battery and battery cover as described in the procedures.

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Disassembly

L6

Removing and Replacing the Antenna

1. 2. Remove the battery cover, battery and SIM, as described in the procedures. Use the disassembly tool to gently pry off the RF grommet located on the antenna cap (see Figure 7).

Antenna Cover

RF Grommet
o

Figure 7. Removing and Replacing the RF Grommet 3. Use the metal tweezers to release the antenna cover latches (see Figure 9).

Antenna Cover Latch

Latch

Figure 8. Removing and Replacing the Antenna Cover 4. Carefully use the flat end of the disassembly tool to release two latches on the top end of the antenna cover, then carefully lift the antenna cover away from the phone. October 14, 2005 6809495A75-O

20

Level 1 and 2 Service Manual

Disassembly

5.

Use the disassembly tool to lift the side of the antenna out of the phone (see Figure 9).

RF contacts

Antenna assembly Disassembly tool

o

Figure 9. Removing and Replacing the Antenna 6. 7. Carefully remove the antenna from the phone. To replace, insert the antenna into the antenna slot on the phone. Ensure the antenna makes contact with the RF contacts on the PC board. 8. Align the antenna cover over the antenna. 9. Place the curved edge of the antenna cover onto the phone. 10. Carefully press the straight edge of the antenna cover into place until the latches snap into place. 11. Insert the RF grommet fully into the opening on the antenna cover. 12. Reassemble the SIM, battery, and battery cover as described in the procedures.

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Disassembly

L6

Removing and Replacing the Transceiver PC Board Shield

1. 2. Remove the battery cover, battery, SIM, and antenna, as described in the procedures. Using a Torx Plus driver with a T5 bit, remove the 6 housing screws from the phone. Set the screws aside for re-use (see Figure 10).

Housing Screws

Housing Screws
050781o

Figure 10. Removing and Replacing the Transceiver PC Board Shield. 3. 4. 5. 6. Lift the metal shield away from the phone. To replace, place the PC board shield onto the phone. Ensure screw holes are aligned. Insert and tighten the 6 T5 screws to a torque setting of 16 Ncm. Do not overtighten. Reassemble the antenna, SIM, battery, and battery cover as described in the procedures.

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Disassembly

Removing and Replacing the Motor/Vibrator

1. 2. 3. Remove the battery cover, battery, SIM, antenna, and transceiver PC board shield as described in the procedures. Turn the PC board shield over to reveal the motor/vibrator assembly. Use the disassembly tool or the plastic tweezers to lift the motor/vibrator assembly from the PC board shield (see Figure 11).

Motor/Vibrator

PC Board Shield
051595o

Figure 11. Removing and Replacing the Motor/Vibrator. 4. To replace, place the motor/vibrator assembly into its slot on the PC board shield. Ensure that the spring contacts are facing upward, and the motor flywheel can rotate freely. Reassemble the transceiver PC board shield, antenna, SIM, battery, and battery cover as described in the procedures.

5.

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Disassembly

L6

Removing and Replacing the Transceiver PC Board

1. Remove the battery cover, battery, SIM, and rear housing as described in the procedures..

G G

This product contains static-sensitive devices. Use anti-static handling procedures to prevent ESD and component damage.

The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. 2. Insert the flat end of the disassembly tool under the flex connector to unseat it from the transceiver PC board (see Figure 12).

Display Flex Connector Alert Speaker Cable Flex Connector

Coaxial Cable
050783o

Figure 12. Removing the Transceiver PC Board Connectors 3. 4. Use the metal tweezers to unseat the alert speaker connector from its socket on the transceiver PC board (see Figure 12). Use the disassembly tool to unseat the flex connector from its socket on the Transceiver PC board (see Figure 12).

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Disassembly

5.

Use the coaxial cable extraction tool (see Figure 13) to unseat the coaxial cable connector from the transceiver PC board (see Figure 14)...

Coaxial cable extraction tool

051259o

Figure 13. Coaxial Cable Extraction Tool

Coaxial cable extraction tool

Attach extraction tool opening to coax connector and pull upward.

051260o

Figure 14. Coaxial Cable Extraction

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Disassembly

L6

6. 7. 8. 9.

Carefully lift one side of the transceiver PC board out of the phone. Be careful to avoid damage to the two flex cables and the coaxial cable. Lift the transceiver PC board completely out of the phone. To replace, carefully insert the side edge of the transceiver PC board into the phone chassis. Carefully re-attach the alert speaker wire connector, display flex connector, the main flex connector, and the coaxial cable, to the transceiver PC board (see Figure 15).

Coaxial Cable Insertion Tool

Coaxial cable

Coaxial cable insertion tool

051259o

Figure 15. Coaxial Cable Connector Insertion 10. Reassemble the antenna, SIM, battery, and battery cover as described in the procedures.

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Disassembly

Removing and Replacing the Camera Assembly.

1. Remove the battery cover, battery, SIM, antenna, and transceiver PC board as described in the procedures..

G G

This product contains static-sensitive devices. Use anti-static handling procedures to prevent ESD and component damage.

The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. 2. Use the disassembly tool to unseat the camera assembly flex connector from the transceiver PC board assembly (see Figure 16).

Disassembly tool

Camera Flex Connector

050784o

Figure 16. Removing the Camera Assembly 3. 4. 5. 6. 7. Lift the camera assembly away from the transceiver PC board. To replace, align the camera grommet to the transceiver PC board Align the camera assembly to the transceiver PC board. Carefully press the camera flex connector into its socket on the transceiver PC board. Reassemble the transceiver PC board, antenna, SIM, battery and battery cover as described in the procedures.

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Disassembly

L6

Removing and Replacing the Front Housing

1. 2. Remove the battery cover, battery, SIM, antenna, and transceiver PC board as described in the procedures. Insert the disassembly between the front housing and the chassis assembly (see Figure 17).

Front housing

Disassembly tool
051593o

Figure 17. Releasing the Front Housing Catches 3. Slide the disassembly tool around the phone between the front housing and the phone to release the housing catches along the sides of the front housing (see Figure 18).

Front Housing

050789o

Figure 18. Removing the Front Housing

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Disassembly

4. 5.

Carefully lift the bottom end of the front housing over the phone. Use the disassembly tool to separate the earpiece speaker from the front housing (see Figure 19).

Earpiece speaker

Disassembly tool

Front Housing
050807o

Figure 19. Removing the Earpiece Speaker from the Front Housing 6. 7. 8. Remove the front housing. To replace, attach the earpiece speaker to the front housing. Rotate the front housing over the chassis to align the front housing to the chassis. 9. Carefully and gently press the front housing into the chassis until all of the housing catches are engaged. 10. Reassemble the transceiver PC board, antenna, SIM, battery and battery cover as described in the procedures.

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Disassembly

L6

Removing and Replacing the Keypad PC Board

1. 2. Remove the battery cover, battery, SIM, antenna, transceiver PC board, and front housing, as described in the procedures. Use the plastic tweezers to remove the end of the coaxial cable from the chassis assembly (see Figure 20).

Plastic Tweezers Keypad PC Board Coaxial Cable

Chassis Assembly

Keypad Flex Cable

050788o

Figure 20. Removing and Replacing the Keypad PC Board 3. 4. 5. 6. Turn the keypad PC board over and remove the Board to Board (B2B) connector. To replace, align the keyboard connector of the keyboard with the keyboard connector on the transceiver board and press it into place. Thread the coaxial cable through the front hole in the front housing and alongside the keypad PC board. Reassemble the transceiver PC board, rear housing, battery, and battery cover as described in the procedures.

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Disassembly

Removing and Replacing the Keypad

1. 2. Remove the battery cover, battery, SIM, rear housing, and transceiver PC board, as described in the procedures. Lift the keypad up from one corner as shown in Figure 21 and remove it from the front housing.

Plastic tweezers Keypad

Receiver

Front Housing
051594o

Figure 21. Removing and Replacing the Keypad 3. 4. To replace, align the keypad with the front housing and press it into place. Reassemble the transceiver PC board, rear housing, SIM, battery, and battery cover as described in the procedures.

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Disassembly

L6

Removing and Replacing the Display Module

1. 2. Remove the battery cover, battery, rear housing, and transceiver PC board as described in the procedures. Use the metal tweezers to release the display module assembly latche located at the side of the display module (see Figure 22).

Display Module

Display Module Latch

051631o

Figure 22. Removing and Replacing the Display Module Latch 3. Lift up the top edge of the display module (see Figure 23).

Display Module

Display Flex
050787o

Figure 23. Removing the Display Module 4. 5. 6. Carefully thread the display flex cable through the slot in the chassis assembly and lift the display module away from the chassis. To replace, align the display module to the chassis assembly. Hold the side of the display module near the flex cable away from the chassis assembly.

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Disassembly

7. 8. 9.

Carefully thread the display flex connector through the opening on the chassis assembly. Lower the display module fully onto the chassis assembly and gently press it into place. Reassemble the transceiver PC board, antenna, SIM, battery, and battery cover as described in the procedures.

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Subscriber Identity Module (SIM) and Identification Label

L6

Subscriber Identity Module (SIM) and Identification Label

SIM
A SIM is required to access the existing local GSM network, or remote networks when traveling (if a roaming agreement has been made with the provider). The SIM card contains: All the data necessary to access GSM services The ability to store user information such as phone numbers All information required by the network provider to provide access to the network

Identification
Each Motorola GSM phone is labeled with a variety of identifying numbers. The following information describes the current identifying labels.

Mechanical Serial Number (MSN)

The MSN is an individual unit identity number and remains with the unit throughout its life. The MSN can be used to log and track a phone on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 24.
MSN 10 Digits 3 Digits APC 1 Digit DC 2 Digits DC 4 Digits SNR

Account Product Code TM i.e. StarTAC Phone130

Distribution Center i.e. Easter Inch

Date Code: Year and Month of Shipment

Unit's individual serial number

000807a

Figure 24. MSN label breakdown

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Subscriber Identity Module (SIM) and Identification

International Mobile Station Equipment Identity (IMEI)

The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units. The full IMEI structure is listed in Table 2. Table 2. IMEI Number Breakdown
TAC NNXXXX YY Serial Number ZZZZZZ Check Digit A

Where TAC NN XXXX YY ZZZZZZ A Type Allocation Code, formerly known as Type Approval Code Reporting body identifier Type Identifier YY is set to 00 from 01/01/2003 until 31/03/2004 Individual unit serial number Phase 1 = 0. Phase 2 = check digit defined as a function of all other IMEI digits

Other label number configurations present are: TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF number. (i.e. V100). PACKAGE NUMBER: Identifies the equipment type, mode, and language in which the product is shipped.

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Telephone Identification

L6

Telephone Identification
Identification Label
Each Motorola GSM phone is labeled with a variety of identifying numbers. Figure 16 describes the current identifying labels.

Mfg by
MOTOROLA INC. FCC ID: IHDT5UV1 EE 3

Type approval information

Transceiver model

CANADA: 109 182 230A; TYPE:UVKA 832/2412 CHANNEL OPERATION

NAMPS info. (analog) Transceiver model (code 39)

Radio serial no. : ESN, yr, month of mfg, warr. code (Code 39) D414AF0E8AA Radio SN: ESN+ year, month of mfg, warranty code

SWF3001A

H7 25821A2

VY

SN: D414AF0EYAA A56

G6 #

Board tracking ID G6VYY

Factory designation APC Code

Week, year, day & shift, line, cell, side of manufacture

020463o

Figure 25. Telephone Identification Label

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Troubleshooting

Troubleshooting
Manual Test Mode
Motorola L6 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used. 1. Press u to turn the phone OFF. 2. Remove the battery as described in the procedures. 3. Remove the customers SIM card from the phone as described in the procedures. 4. Insert the test SIM into the SIM slot. 5. Replace the battery as described in the procedures. 6. Press u to turn the phone ON.

Manual Test Mode Commands

Table 3. Manual Test Commands
Key Sequence End Key 54* 0*0*0 0*0*1 0*0*2 0*0*3 0*0*4 0*0*5 0*0*6 0*0*7 0*0*8 0*0*9 0*1*X 3*0*1 3*0*0 5*0*0 5*0*1 5*0*2 5*0*3 5*0*4 5*0*5 5*0*6 5*0*7 Test Function/Name Exit manual test mode Suspend Select tone 0 Select tone 1 Select tone 2 Select tone 3 Select tone 4 Select tone 5 Select tone 6 Select tone 7 Select tone 8 Select tone 9 Disable tone X Enable vibrator Disable vibrator Set audio level 0 Set audio level 1 Set audio level 2 Set audio level 3 Set audio level 4 Set audio level 5 Set audio level 6 Set audio level 7 Required for all Test Mode Operations Remarks <Menu>048263* Enter manual test mode

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L6

Table 3. Manual Test Commands (Continued)

Key Sequence 5*0*8 5*0*9 5*0*10 5*0*11 5*0*12 5*0*13 5*0*14 5*0*15 6*2*2*0*0 6*4*6*0*0 10*0*3 10*0*4 10*0*5 10*0*6 10*1*0 18*0 18*1 55*2*001 55*2*000 55*2*002 55*2*003 55*2*004 *#06# Set dual band GSM 900 / 1800 Read band Initialize non-volatile memory (Master Reset) Initialize non-volatile memory (Master Clear) Test Display. All pixels ON Test Display. All pixels OFF Test Display. Checkerboard pattern A Test Display. Checkerboard pattern B Test Display. Border pixels ON IMEI Check No Test Mode Required No Test Mode Required 3= GSM 4= DCS 5= PCS 6 =GSM/DCS Set audio level 8 Set audio level 9 Set audio level 10 Set audio level 11 Set audio level 12 Set audio level 13 Set audio level 14 Set audio level 15 Set Audio Path. Int Mic, IntSpk, RX unmute, TX unmute Set Audio Path. Boom Mic, Boom Spk, RX unmute, TX unmute Set band GSM 900 Set band DCS 1800 Test Function/Name Remarks

Phone Set up --> Flex Version / Technology / S-W Version / Readiness Status Phone Status --> Other Information

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Troubleshooting

Troubleshooting Chart
Table 4. Level 1 and 2 Troubleshooting Chart
Symptom 1. Telephone will not turn on or stay on. Probable Cause a) Battery either discharged or defective. Verification and Remedy Measure battery voltage across a 50 ohm (>1 Watt) load. If battery voltage is <3.25 Vdc, recharge the battery using the appropriate battery charger. If battery will not recharge, replace the battery. If battery is not at fault, proceed to b. Visually inspect battery terminals on both the battery and the telephone. Realign and, if necessary, either replace the battery or refer to a Level 3 Service Center for battery connector replacement. If battery terminals are not at fault, proceed to c. Remove the transceiver board assembly. Substitute a known good transceiver board and temporarily reassemble the phone. Press the Power/End key; if phone turns on and stays on, disconnect the dc power source and reassemble the phone with the new transceiver board. Verify that the fault has been cleared. Check connection between the antenna and the transceiver board. If the connection is OK, substitute a known good antenna. If the fault is still present, proceed to b. Replace the transceiver board (refer to 1c). Verify that the fault has been cleared and reassemble the phone with the new transceiver board. Temporarily replace the display module with a known good display module. Verify that the fault is cleared and reassemble the phone with the new display module. If the fault is still present, proceed to b. Replace the transceiver board (refer to 1c). Verify that the fault has been cleared and reassemble the phone with the new transceiver board. Temporarily replace the alert transducer with a known good alert transducer. Verify that the fault is cleared and reassemble the phone with the new alert transducer. If the fault is still present, proceed to b. Replace the transceiver board (refer to 1c). Verify that the fault has been cleared and reassemble the phone with the new alert transducer. Verify transmit audio quality. If transmit audio quality is still weak and microphone is not obstructed, proceed to b. Replace the microphone as described in the procedures. If fault is not cleared, proceed to c. Replace the transceiver board (refer to 1c). Verify that the fault has been cleared and reassemble the phone with the new transceiver board.

b) Battery terminals open or misaligned.

c) Transceiver board defective.

2. Telephone exhibits poor reception or erratic operation such as calls frequently dropping or weak or distorted audio.

a) Antenna defective.

b) Transceiver board defective.

3. Display is erratic.

a) Display module defective

b) Transceiver board defective.

4. Incoming call alert transducer audio is distorted.

a) Alert transducer defective

b) Faulty transceiver board.

5. Telephone transmit audio is weak. (usually indicated by called parties complaining of difficulty in hearing voice).

a) Microphone obstructed by user while holding the phone. b) Microphone defective. c) Transceiver board defective.

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L6

Table 4. Level 1 and 2 Troubleshooting Chart (Continued)

Symptom Probable Cause Verification and Remedy 6. Receive audio from earpiece speaker is a) Connections to or from transceiver Check connection from the earpiece to the weak or distorted. board defective. transceiver board. If connection is not at fault, proceed to b. b) Earpiece speaker defective. Temporarily replace the speaker with a known good speaker. Ensure good connection. Place a call and verify improvement in earpiece audio. If fault is cleared, reassemble the phone with the good transceiver board. If fault is not cleared, proceed to c. Replace the transceiver board (refer to 1c). Verify that the fault has been cleared and reassemble the phone with the new transceiver board. Replace vibrator. If the fault has not been cleared, proceed to b. Replace the transceiver board (refer to 1c). Verify that the fault has been cleared and reassemble the phone with the new transceiver board. Test a selection of batteries in the rear pocket of the desktop charger. Check LED display for the charging indications. If these are charging properly, then the internal charger is at fault. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the phone with the new transceiver board assembly.

c) Transceiver board defective.

7. Vibrator feature not functioning.

a) Vibrator defective. b) Transceiver board defective.

8. Internal Charger not working.

Faulty charger circuit on transceiver board.

The following section provides a reference for the parts associated with L6 telephones.

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Troubleshooting

Exploded View Diagram

6 2

23 22

1 17 19 21

20 24 7 9 25 26 33 8

29

11

12 37 36 34 15

Figure 26. Exploded View Diagram

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L6

Exploded View Parts List

Table 5. Parts list
Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Motorola Part Number 1571265A01 1371263A01 3571266A01 1170314A20 8571267A01 0170298Z22 7571250A01 3070338B01 4071256A01 3571329A05 AALG4329AA 8571365A01 0771366A01 3571270A01 0387347Y01 327123A04 5088317Y01 3271233A06 3271271A01 Description Front housing Logo medallion Mesh, front housing Earpiece speaker adhesive Bluetooth antenna Earpiece speaker assembly Keypad English Coaxial cable Metal dome array Microphone mesh Keypad PCB assembly Main antenna Euro Main antenna US Antenna support euro Antenna support US Polyphonic speaker mesh Screw x6 Earpiece speaker assembly Polyphonic Speaker Polyphonic speaker damper Acoustic gasket Item 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Motorola Part Number 0171373A01 7271331A01 0771258A01 6171259A01 9471281A01 3771324A01 AAUG1858AA 2671252A01 7571369A04 5971287A01 3371408A01 7571369A16 6171261A01 0170298Z17 SNN5779A SNN5768A 3771278A01 1571277A01 1571372A01 1571249A01 Description Chassis assembly V280 LCD display 128x160 Metal display bracket Display lens Camera module (L6 only) Camera grommet (L6 only) Main PCB assembly Shield cover PCB cover poron pad Vibrator Assy w/grommet PCB cover label Main flex poron pad Camera lens (L6 only) Top rear cover assembly Battery SC4 Battery SC5 RF connector grommet Rear bottom cover Battery door L6 (SC4) Battery door L6 (SC5)

There is a danger of explosion if the Lithium ion battery pack is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturers instructions. To order parts please use the following link: https://accesssecure.mot.com (Password is required)

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Troubleshooting

Accessories
Table 6. List of Accessories
Accessory Description Data Cable Mini USB/USB/Serial Headset Mono One Touch w/ Send-End (EMU) Mobile Phone Tools Bluetooth Headset - Oakley RAZRWIRE (Mercury: NA) H7 Bluetooth Headset - Oakley RAZRWIRE (Pewter/Black: NA) - H7 Bluetooth Headset - Oakley RAZRWIRE (Platinum/ Rootbeer: NA) - H7 Bluetooth Car Kit - Asia/Americas Bluetooth Car Kit - Euro Bluetooth Car Kit - HF850 Bluetooth Car Kit - IHF1000 - Americas/Asia Bluetooth Car Kit - IHF1000 - EMEA Bluetooth Headset - Glossy Black - HS820 Bluetooth Headset - Green - HS820 Bluetooth Headset - Grey - HS820 Bluetooth Headset - HS850 (Paladin Refresh - Black) Bluetooth Headset - HS850 (Paladin Refresh - Blue) Bluetooth Headset (Aphrodite) - H700 Bluetooth Headset (Genie Gray) - HS801 Bluetooth Headset (Genie Pink) - HS801 Bluetooth Headset (Genie Refresh - Dk Blue) - HS815 Bluetooth Headset (Genie Silver) - HS801 Bluetooth Headset (Mage) - HS830 Bluetooth Headset (Medusa) - H300 Bluetooth Headset (Nexus) - HS805 Bluetooth Headset (Paladin) - HS810 Bluetooth Headset (Persephone) - H600 Bluetooth Helmet Headset - HS830 (Mage) Bluetooth Mono Headset, Nickel- H500 Bluetooth PC USB Adapter Bluetooth Speaker (Quadrant Refresh) - HF820 Bluetooth Speaker Quadrant - HF800 Vehicle Power Adapter EMU - VC700 Self Install Car Kit - Smart Drive - Motorola Self Install Car Kit - Smart Drive+ - Motorola Smart Cable EMU - Motorola Accessory Type Kit Number Audio & Connectivity SKN6371 Audio & Connectivity SYN0896 Audio & Connectivity Regionspecific Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products Bluetooth Products In-Vehicle Solutions In-Vehicle Solutions In-Vehicle Solutions In-Vehicle Solutions 98679H 98677H 98678H S9642 S9643 SJ0014 98676H CFLN1232 SYN9951 SYN0945 SYN1106 SYN1107 SYN1226 SYN1311 CHYN4590AB CHYN4590AC SYN1201 CHYN4590 SYN0996 SYN1297 SYN0986 SYN9826 SYN1303 SYN0997 SYN1290 SYN0717 SYN0736C SYN0736 SYN0847 SYN1134 SYN1137 SYN1003

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Troubleshooting

L6

Table 6. List of Accessories (Continued)

Accessory Description Travel Charger EMU Mid-Rate Switcher - Argentina Travel Charger EMU Mid-Rate Switcher - Australia Travel Charger EMU Mid-Rate Switcher - BRAZIL Travel Charger EMU Mid-Rate Switcher - EURO Travel Charger EMU Mid-Rate Switcher - INDIA Travel Charger EMU Mid-Rate Switcher - MEXICO Travel Charger EMU Mid-Rate Switcher - PRC Travel Charger EMU Mid-Rate Switcher - TWN Travel Charger EMU Mid-Rate Switcher - UK/HK Travel Charger EMU Mid-Rate Switcher - US ENG Travel Charger EMU Rapid Switcher - Argentina Travel Charger EMU Rapid Switcher - BRAZIL Travel Charger EMU Rapid Switcher - HK Travel Charger EMU Rapid Switcher - PRC Travel Charger EMU Rapid Switcher - US Charger Adapter EMU/EMU (Y-cable) Charger Adapter - Aust/NZ Plug Charger Adapter - Euro Plug Charger Adapter - UK Plug Travel Charger EMU Rapid Switcher - MEXICO Travel Charger EMU Rapid TWN Accessory Type Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Power Solutions Kit Number SPN5192 SPN5193 SPN5187 SPN5189 SPN5194 SPN5186 SPN5188 SPN5216 SPN5190 SPN5185 SPN5197 SPN5196 SPN5199 SPN5198 SPN5202 skn6222 SYN8127 SYN7456 SYN7455 SPN5200 SPN5270

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Troubleshooting

Related Publications
Motorola L6 Users Guide (English) 68XXXXX106

Programming: Software Upgrade and Flexing

Contact your local technical support engineer for information about equipment and procedures for flashing and flexing.

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Troubleshooting

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1 and 2 Index 6809495A75-O L6

Index

Index
A
alert settings 14 antenna, removing and replacing 20

keypad, removing and replacing 31

L
LCD 12 liquid crystal display (LCD) 12

B
battery charge indicator 14 function 14 Battery cover, removing and replacing 17 battery, removing and replacing 17, 18

M
manual test mode 37 menu structure 14 motor/vibrator, removing and replacing 23 MSN 34

N C
caller ID 10 camera assembly, removing and replacing 27 Canadian Interference-Causing Equipment regulations 4 commands, manual test mode 37 copyrights computer software 5 names product 4

O
operation 12 alert settings 14 battery 14 controls, indicators, and I/O connectors 12 icons 13 LCD 12 menu navigation 12 menu structure 14 overview, product 10

D
disassembly 17 display module, removing and replacing 32

E
exploded view diagram 41 exploded view parts list 42

P
parts exploded view diagram 41 exploded view parts list 42 Parts Replacement 7 product identification 4 names 4 product overview 10 features 10 publications, related 45

F
FCC rules 4 features caller ID 10 Front Housing, removing and replacing 28

I
identification international mobile station equipment identity 35 mechanical serial number 34 product 4 identification, labels 34, 36 IMEI 35 Introduction 4

R
regulatory agency compliance 4 related publications 45 Removing keypad 31 removing antenna 20 battery 15, 17, 18

K
keypad PC board, removing and replacing 30, 31 6809495A75-O

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Index

L6

battery cover 17 camera assembly 27 display module 32 front housing 28 keypad PC board 30, 31 motor/vibrator 23 SIM 19 Tranceiver PC Board 24 Tranceiver PC Board Shield 22 replacing antenna 20 battery 17, 18 battery cover 17 camera assembly 27 display module 32 front housing 28 keypad 31 keypad PC board 31 keypad PC board shield 30 motor/vibrator 23 SIM 19 Tranceiver PC Board 24 Tranceiver PC Board Shield 22

Tranceiver PC Board, removing and replacing 24 troubleshooting 37 manual test mode 37 manual test mode commands 37 troubleshooting chart 39

W
warranty service 6

S
serial number mechanical 34 service manual about 5 audience 5 conventions 6 scope 5 service policy 6 customer support 6 out of box failure 6 product support 6 shut down upon battery removal 15 SIM, description 34 SIM, removing and replacing 19 specifications 8 subscriber identity module (SIM) 34 support customer 6 product 6

T
test equipment 16 tools, disassembly 16 Tranceiver PC Board Shield, removing and replacing 22 2 October 14, 2005 6809495A75-O

MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. Reg. U.S. Pat. & Tm. Off. 2005 Motorola, Inc. All rights reserved. Personal Communications Sector, 789 International Parkway, Room S2C Sunrise, FL 33325-6220.

@6809495A75@
6809495A75-O

TRK CLK 35 19 20 22 23 16 17 High Band 1800 MHz Low Band 850 MHz 13 14

( 26MHz for Digital IF Filter syncronisation)

NEPTUNE LTS
U800
Tracking Control
100kHz

U150
LNA

ALGAE
AGC RF Det.

L&H Band

POWER N DSP Peripherals accelerator, encryption Timer, Interupts DMA Direct Memory Access Controller

B5 27 BB Out 28 26 29 BB Out 30 CM IN BB I BB IX (decoupling analog GND) BB Q BB QX RF REG 47 RX Loop Filter RX CP RF 5V REG SYNTH FD P SYNTH FB N TX CP 44 TX Loop Filter TX_MOD 26 MHz 3 A8 B8

Tracking Osc.

M17 A3 E2 C4 W6 K2 K3 J4 L1 R1 M1

REF_REG VBUCK IO REG PERIPH_REG VM_REG SIM_REG SIM DIO SIM RST

LNA

(Data in /out) (Reset) (from/ to Keyboard via

LNA

LP Filter
AGC RF Det.

PMA

AAF

(Post Mixer Amplifier) LNA

IF Amp.
100kHz

2 Pole Filter

Dual ADC C9 Analog / Digital A9 Converter B9 D9 D5 C4 B6 A6 D4 TX CP HP-Filter RX Charge Pump

Digital Channal Filters Digital If Mixer and LO

DSP UltraLite 104 MHz

DSP Memory

SIM

Interface

Keyboard Connector) SIM CLK (Clock) SIM PD (from Atlas - BATT DETB)

High Band 1900 MHz

Low Band 900 MHz

VSIM_EN

(to Atlas - SIMRegaulator Enable)

3.6 - 3.9 GHz 5

RX VCO RX EN 9 3.4 - 3.7 GHz 1710 - 1785 MHz 2 880 - 915 MHz 4 EXC EN 36 Super Filter Generator 2,45V 7, 8, 10, 11, 15, 18, 21, 37, 43, 48 TX_OUT_LB TX_OUT_HB TX VCO 4

Synthesizer Phase Detect Prescaler

Shared Memory 1Mbit RAM

42 Synth F/B 720 - 915 MHz 41

DATA BUS D0-15 ADDRESS BUS A1-24

External

D8

39

38

32 SPI 33 31 34

Y805

RF_CS RF_DATA RF_CLK

(Neptune- Algae Communication)

1 3

XTAL A4 26 MHz EXTAL B4 Oscillator W9, U8, V7 A10 D12 B10 T6 U6 W7 N9

GMSK Mod & Mod DAC (TX) Clock Generator

MCU ARM7 52 MHz

MCU Memory

Memory

Interface

W19 V17 G17 K16 J19 T16 T19 L16 N18 P2 N3 M4 L3... P1

CS0B CS1B EB1B EB0B R_WB OEB BURSTCLK LBAB ECBB

K1 U700 D6 F3 FLASH C2 D5 RESET OUT (from Neptune) J2,H1,H8 F4 C6 VBUCK (from Atlas) E5 L4,K6... G7

MQSPI

PA_REF PA_DET

PA Control (PAC)

Display

LCD_RS LCD_CS LCD_CLK_DATA(6) LCD_DATA (0 - 5) LCD_SDATA_DATA(7)

Quard Saw Filter and Matching 14 15 12 13 8 9 10 11

High Band 1900MHz High Band 1800MHz Low Band
900MHz

FL100

PERIPH_REG
(VCC)

LOWB HIGH TX_EN EUROB_US EXC_EN

S1401
L1 Timer SPI
GPIO

1 3 6 4

Matching
2

2
(VCC)

A15

2 PC13

(from Neptune)

R71
1

EXC_EN
(to Algae)

KBR2

Switch PTT/ Camera

U10 F4 V6 U12 THERM_BIAS LOBATI RX_EN ANT_DETB LT_SNS_CTL ADC_DATA
(to Battery Charger Circuit) (Low Battery indication from Atlas) (from/ to BB ) (from/ to Keyboard via Keyboard Connector) (Neptume / ATI Communication Bus

1 B+ B+

AG_REG

R72

Low Band 850MHz

M3
(to Neptune)

25 23 27 29

32

12 33 11 34

10

F3.... A17 C15 D15 B16 C16 A16 G3....

W13

Internal Antenna

UART / USB Interface

Keypad Interface

MQSPI V12 W12 T10 T11 V11 B14 D18

Timer Interface

One Wire Bus

T8 V13 U13 G8 W5 E3 W11

BaseBand Serial Audio Port Interface (rx) (tx) A12 B13 D13 B12

UART2 Universal Asynchron. Rx /Tx N13 D16 N17 V16

BT

C18 E1 B17

D19 BLUE_HOST_WAKEB

B15

(clock)

USB VPIN USB_XRXD USB_VPOUT USB_VMIN USB_TXENB USB_VMOUT

BB SPI CLK BB SPI MOSI BB SPI MISO AL CS AL_INT GA_INT GA_CS

(Watchdog to Atlas)

(from/to Atlas) (Reset for U700)

LP Low Band 3 2 1

8,16

TX_EN

(Transmit Enable)

(13 MHz)

J2

17

LOWB_HIGH (Low Band /High Band selection)

(from Atlas)

on Keyboard Coax Cable

Neptune Atlas USB/ RS232 Communication

LP 19 18 14 15 13 Matching and Combiner Network Power Detector VCC PACII IC EUROB_US (Euro / US Band selction) EXC_EN (RX /TX selection) PA_REF PA_DET
(PA referenceVoltage to Neptune) (PAPower Level indication)

(from / to Keypad Matrix via Keypad Connector)

Neptune - Atlas Neptune ATI Communication

(from/ to U301 BT, (from/ to Neptune Serial Audio for Ringtone Neptune - BT - Neptune and Voice Audio) Communication and Wakeup)

RXD2 TXD2 RTS2 CTS2

PE14

21

High Band

CMOS PA Bias Circuit

KBC0-1 KBR0-7

One Wire Bus from Battery

AOC_DRIVE

(Power Control)

(to Atlas - Deep Sleep Indication) STANDBY

BB SAP CLK BB SAP FS BB SAP RX BB SAP TX

RESETB RESET OUT WDOG CLK 32KHZ

Mech. Antenna Switch

OWB

J1

BLUE_CLK_ENB

CLK 13 MHz

BLUE_WAKEB

Antenna Switch

U50

Graphics Accelerator Camera /Display Tri-Flash Support U1301 ATI

P15 P19 K16 BH19.. K15

LCD_RS (Reset) LCD_CS (Chip Select) LCD_CLK_DATA(6) LCD_DATA (0 - 5) LCD_SDATA_DATA(7)

(framesync)

ANT_DETB

EAGLE

Switch Control Circuit

CAMERA CONNECTOR J1401

19
20 22 3 7 17 18 23 6 8 10 9 12 11 14 13 16 15 5 1 2 4 24 21

(from Atlas)

J1

PE14 (RESET) (from Atlas) CLK_32KHZ_2_7V GA_INT BB_SPI_CLK BB_SPI_MOSI BB_SPI_MISO GA_CS

H16 U19 E14 R14 R16 R15 P16

SPI Timer
F7, F8, ... Power H11,.... IO_REG (from Atlas) GRAPH_REG
(from Atlas)

AG_REG (VCC from Atlas)

Image Data (JPEG) ATI Control Data (ATI- Neptune Communication)

on Mainboard
RX MID CHANNELS 850: CH190 -- 881,6 GSM: CH 62 -- 947,4 MHz EGSM: CH 37 -- 942,4Mhz DCS: CH 700 -- 1842,8MHz PCS: CH 661 -- 1960MHz

SPI
R6 T6 T7 V6 Image Data R7 T8 R8 R9 CAM_D0 CAM_D1 CAM_D2 CAM_D3 CAM_D4 CAM_D5 CAM_D6 CAM_D7 CAM_HSYNC CAM_VSYNC CAM_PCLK CAM_CAMCLK CAM_SCL CAM_SDA CAM_RESET CAM_PWRDWN

CAM_REG CAM_REG CAM_REG GND GND GND GND GND

TX VCO FRQ. RANGE 850: 824 - 850Mhz GSM : 890 - 915 MHz EGSM: 880 - 915MHz DCS: 1710 - 1785MHz PCS: 1850 - 1910MHz

TX VCO MID CHANNELS 850: CH 190 - 836,6 GSM: CH 62 - 902,4MHz EGSM: CH 37 - 897,4Mhz DCS: CH 700 - 1747,8MHz PCS: CH 661 - 1880 MHz

DISPLAY CONNECTOR J887

(to Atlas)

(from Atlas)

Revision Overview Rev. 1.0: Initial Block Diagram Rev. 1.1: updated Charger logic levels

DISP_LED1 DISP_LED2 DISP_LED3 VBOOST PERIPH_REG PERIPH_REG PERIPH_REG GND GND

19 20 21 22 16 17 18 10 11

9 8 7 6 5 4 3 2 14 15 13

LCDC_DATA(0) LCDC_DATA(1) LCDC_DATA(2) LCDC_DATA(3) LCDC_DATA(4) LCDC_DATA(5) LCDC_DATA(6) LCDC_DATA(7) LCDC_RS LCDC_CS LCDC_Reset

K5 L5 M1 M5 M4 N1 N5 P2 R1 T1 N4

RGB Data

Sync.

W8 V8 W9 W6 W7 V7 L2 J2

Camera for L6 only

Control

Control

GND

G1 - G4

GSM SERVICE SUPPORT GROUP LEVEL 3 AL Block Diagram L2_L6 Michael Mauderer, Alexander Buehler

2005.09.12 Rev. 1.1

Page 1of 2

L2_L6

Main Board
Main Board Connector

KEYBOARD
Light Sensor
GND LEDKP VBOOST GND LT_SNS_CTL ADC_DATA GND ANT_DETB SIM_RST SIM_REG GND GND SIM_CLK SIM_DIO GND ALERTALERTALERT+ ALERT+ GND
(to Atlas) (from Atlas)

Keyboard Connector

J1403
GND (to Atlas) INT_MIC+ GND (from Atlas) MIC_BIAS1 GND (from Neptune) KBR0 KBR1 GND KBR2 (from Neptune) KBR3 KBR4 KBC0 (to Neptune) KBC1 KBR5 (from Neptune) KBR6 KBR7 GND (from Atlas) ON1B GND GND GND 25 10 21 BT_ANTENNA PERIPH_REG BT_REG 1
Y300
Neptune Atlas USB/ RS232 Communication Neptune Atlas Communication (Part of the Flexprint) (from Atlas)

J1000
1 6 GND LEDKP VBOOST GND LT_SNS_CTL ADC_DATA GND ANT_DETB SIM_RST SIM_REG GND GND SIM_CLK SIM_DIO GND ALERTALERTALERT+ ALERT+ GND 1 21 22 2 23 3 4 24 25 5 26 6 7 27 28 8 29 9 10 30 11 31 32 12 13 33 14 34 35 15 36 16 17 37 38 18 39 19 20 40 g1- g4 GND GND ON1B GND KBR7 KBR6 KBR5 KBC1 KBC0 KBR4 KBR3 KBR2 GND KBR1 KBR0 GND MIC_BIAS1 GND INT_MIC+ GND GND Power Key

Bluetooth

(on PCB) Strip Line Antenna

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40

DS805
2

D1480 D1482 - D1485 D1487 - D1490 LEDs D1491

(from Neptune) (to Neptune) (to Neptune) (from Neptune) (from Atlas)

SIM

M1350
4 Connector 5 1 1.8 or 3V 3 SIM Card 2 6 GND

(from Atlas) (from/ to Atlas)

0-9,*,#, Left-Right, Center, Soft L+R, Menu, Send, Volume U-D Smart, Customer Clear

Keypad Matrix

(from Atlas)

Alert Pads

M1262

1 2

4 1

J2000

Internal Mic

(from/ to U301 BT, Neptune - BT - Neptune Communication and Wakeup)

TXD2 RXD2 CTS2 RTS2 BLUE_WAKEB BLUE_HOST_WAKEB

5 33 29 31 11 9 13 22 12

Bluetooth

g1- g4

Flexprint - Board to Board

Smart Key
2 1 USB_VPIN USB_XRXD USB_VPOUT USB_VMIN USB_TXENB USB_VMOUT

U300
16 15 27 28 30 32

BLUE_CLK_ENB (from Neptune/ Atlas) RESET_B

(from Atlas)

CLK_32KHZ

(from/ to Neptune Serial Audio for Ringtone and Voice Audio)

BB_SAP_RX BB_SAP_FS (framesync) BB_SAP_CLK(clock) BB_SAP_TX BB SAP CLK (Clock) BB SAP FS (Frame Sync.)

BATT CONN.
Charger and Powersource Control Charger
(Bias) (from Mini USB Connector) (EXT Power)

BB-SPI_CLK BB_SPI_MOSI BB_SPI_MISO AUL CS AUL_INT

(from Keypad)

M1
2 VR324 3 1 4

BB SAP RX (tx) BB SAP TX (rx)

URXVP URCVD UDATPV URXVM UTXENB USE0VM

L/H/H

PERIPH_REG

VBUS

ON1B

T17 T18 U16 U18 N14

F14

R5

R4

B2 C4 F4 B1 B3 E4

(to Keyboard via Keyboard Connector)

ALERTALERT+ HAND_SPKRHAND_SPKR+ MIC_BIAS1 MIC_INM

13 Bit SAP V10 Alert U8 Amplifier T6 R7 P9 T9 Handset Amplifier Microphone Supply Amplifier Headset Amplifier

(tx) (rx) CODEC 16 BIT STEREO

USB/RS232
NeptuneAtlas

(communication)

PRI SPI CNTL. LOGIC

Neptune Atlas Communication

ON LOGIC

Earpiece 1 Connector P1000 2

C1 C3

FL1200 A3

A1

T14 C15 AD P13 D14 CONV. U14 D/A F13 E15 B16

SIM_PD (toNeptune) CHRGRAW (VBUS Sense) THERM BATT+ (Battery Sense) BATTISNS (Batt Current) BATTISNS (Charge Current - ) CHRGISNSP (Charger Current + ) CHRGCTRL
(Current Control)

(One Wire Bus to Neptune)

R3

P4

OWB THERM

BATT+

GND THERM_BIAS
(Bias Voltage from Neptune)

S D S

Q905 (M1) R910 G

H/H/H R911

(to Keyboard via Keyboard Connector)

INT_MIC+

CHARGE CONTR.

Color definition only for this section ! Main Charge Path B+ support without Ext Charger B+ support with Ext Charger

B12

Mini USB
J2003

Stereo Det. Headset Det.

U900 ATLAS UL

Logic

B14

BATTFET BPFET

L / H/ L Q906 (M2) G

D Q904 (M3) S Battery to BPLUS Switch D S

H / H/ H
B+
(Main Source for Atlas)

H/L/L
LED CNTL. C6 (sinkB6 circuit) D6 D12 V17
Y900

Q903 (M4)
VBUS to BP Switch

C5

LEDKP

(from J1403 - Keypad Backlight Sink connection)

VBUS

(to Charging Circuit)

(from Atlas) VBOOST (PPD device support) VBUS (Accessory Detection signal)

DISP_LED1 DISP_LED2 DISP_LED3 RTC_BATT

(from J887 - Keyboard LEDs Sink connection)

D902
1 2

L/H/H

2 4 3 1 G1-G4
(Shield)

UID

ESD VR1200 RV1202 RV922 RV923

B4 D2

UID DD+

H8
F3 E3

VBUS 5V Pass FET USB EMU Interface

B+ Sense

VBUS

(from Mini USB Connector) (EXT Power)

RTC J1400 Battery

V16 R16 TIMER P16 V12 K10 U15 V18 F12 E12

CLK_32KHZ (to Neptune and U301 BT) CLK_32KHZ_2_7V (to J1300) CLK 13 MHZ (from Neptune) WDOG (from Neptune) EXC_EN (from Neptune, Tx Mode indication for Atlas) LOBATI (Low Battery indication to Neptune) STANDBY (from U800) RESETB (from/ to Neptune and U700)

L16 REF REG

Switcher Boost 300mA

CAMERA REG

Switcher Buck 350mA

PERIPH IO REG

VIB REG

RF REG

RF REG

IO REG

BT REG

to Vibrator Motor

GRAPH REG

AUDIO REG

VSIM

VCO REG

C913

( 2,775V ) PERIPH_ REG

( 1,275 ) GRAPH_REG

( 2,775V ) AUD_ REG

Q901

4 Revision Overview Rev. 1.0: Initial Block Diagram Rev. 1.1: Updated Charger logic levels

( 1,575V ) REF_REG

( 1,8/ 3V ) SIM_REG

( 2,700V ) VM_REG

( 2,775 ) CAM_REG

( 2,775V ) RF_REG

( 1,875V ) BT_REG

( 1,875V ) VBUCK

C929

( 1,3V ) VIB_REG

( 2,775 ) IO_REG

( 5,5V ) VBOOST

VCO_DRV

( 2,775V ) AG_REG

VSIM_EN

(Main Source- from M3)

B+

G4, J4.......

M18

K16

K17

K11 N5

G16

F16

H3

K2

H4

U6

H2

V2

P2

(to Neptune amd M1350))

(to U800)

(to U800)

(to U800, U1301)

(only used in Atlas)

(to U300)

(to J1401)

( to U700, U800, U900)

(Atlas internal and AL circuit)

(to Vibrator Pads near RTC Battery

(to U800)

(to U1301)

(to Atlas , J887 and J1403)

GSM SERVICE SUPPORT GROUP LEVEL 3 AL Block Diagram

2005.09.12 Rev. 1.1

(to U50, U150 + U200)

L2_L6

L2_L6 Michael Mauderer, Alexander Buehler Page 2of 2