DAPHNE JANSON I am an experienced account manager with a deep understanding and knowledge of the online payments industry.

I am a passionate and enthusiastic person who is well organised and efficient in the work place, I have great commercial intuition, understanding perfectly the needs of my clients and an ability to deliver to those needs. I work extremely well in a team as well as on my own as I am a selfmotivated goal driven individual. Key Skills:

Business development.

Account Management, Retention. 5+ years experience in the online payments industry. Excellent client relationship management. Excellent negotiation skills.

Period 2011 - 2012

Key Accountmanager Klarna Responsible for identifying and pro-actively approaching leads & opportunities in primarily the B and A top (Twinkle) (-and below) holdout segments in the Dutch market to secure new business growth. My responsibilities included being present at external customer meetings and internal meetings with other departments which is necessary to perform duties and aid business growth. Manages, and expands where possible, the relationships with (newly acquired) key accounts and partners at all necessary levels within the organization. Taking ownership of and driving the Key Account Management Strategic Year plan and assisting with the development and implementation of overall sales results to meet the company objectives. Record, analyze, report and administer according to systems and requirements. Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.

Period 2006 2010

Senior Accountmanager/Relatiemanager Transfair / Lindorff / Lacent / AfterPay Responsible for setting up the sales and marketing for the AfterPay business, which (r)e-tailers can offer to their consumers to pay afterwards without risk of non-payment and taking over the full management of debtors. I have contributed to the overall development of Afterpay and ensured that the service continues to measure up to the demands of the market. My primary responsibilities were to generate new business and to effectively manage the client relationships. Furthermore, I looked after both the internal and external business needs and requirements of the partners. With this I also took charge of implementing a proper client relations system to ensure ongoing client satisfaction. . In consultation with the executive board and the marketing team, I was also tasked with creating and Issuing turnover targets ensuring a transparent and manageable commercial process within the business. I was also successful in monitoring market developments and then translating these into AfterPay business initiatives to maintain and grow revenues.

Fully responsible for business tenders, contracts, and evaluating business partners sometimes in conjunction with external lawyers. Period 1999 2006 Senior fieldsales representative Gouden Gids My role consisted of selling advertising to entrepreneurs of all kinds in bookform as well as on the internet. I made my own appointments, visited new and existing accounts in order to understand their business needs and corporate objectives. I then designed and texted their advertisement. Thereafter I created a sales plan for the advertisement before executing a go to market strategy. I was also responsible for the on-going client relationship to ensure repeat business. Period 1998 - 1999 Fieldsales representative Berendsohn Relatiegeschenken Acquisition of new customers in specific regions of Holland. Period 1994 - 1998 Secretary at Geld & Goed Adviesgroep Groningen Secretary to one of the directors, agenda management, management accounting, accounting complete administration, handling of claims, communicate with customers and insurance companies, processing of tenders and reports, purchase office supplies, coffee and frequent articles. At the above employers I work or have worked with different software programmes, including Windows, Office, Exact enz. Education Period 1994 present Various business and commercial targeting training from sales to marketing 2009 Guest speaker at the Online Payment Congress 1993-1994 MBO Modelling & Styling, 1987-1993 MAVO Interests & hobbys In my leisure time I like swimming, sailing, ballroom dancing, riding my motorcycle, terrain driving in my jeep and travelling.