9370 Maint Manual

Use pursuant to applicable agreements
Title page
Alcatel-Lucent 9370
Radio Network Controller | V7.1
Maintenance Guide
Alcatel-Lucent Proprietary
NN-20500-023
ISSUE 7.04
MAY 2010

Legal notice
Legal notice
Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective
owners.
The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.
Copyright 2010 Alcatel-Lucent. All rights reserved.
Contains proprietary/trade secret information which is the property of Alcatel-Lucent and must not be made available to, or copied or used by anyone outside
Alcatel-Lucent without its written authorization.
Not to be used or disclosed except in accordance with applicable agreements.
Trademarks
"Nortel Multiservice Switch", "Nortel Multiservice Data Manager", "Nortel Point of Concentration" are Nortel products.
Contents
About this document
Purpose
............................................................................................................................................................................................. ix
ix
Reason for revision
...................................................................................................................................................................... ix
ix
New in this release
....................................................................................................................................................................... ix
ix
Intended audience
.......................................................................................................................................................................... x
x
Supported systems
......................................................................................................................................................................... x
x
How to use this document ........................................................................................................................................................... xx

Safety information
......................................................................................................................................................................... x
x
Prerequisites ..................................................................................................................................................................................... xx
Conventions used
........................................................................................................................................................................... x
x
Related information
Document support
....................................................................................................................................................................... xii
xii
Technical support
........................................................................................................................................................................ xii
xii
How to order
................................................................................................................................................................................. xii
xii
How to comment
1
..................................................................................................................................................................... xi
xi
......................................................................................................................................................................... xii
xii
Roadmap to Radio Network Controller documentation

Overview ....................................................................................................................................................................................... 1-1
1-1
.............................................................................................. 1-2
Safety statements
Overview ....................................................................................................................................................................................... 2-1
2-1
Structure of safety statements ................................................................................................................................................ 2-2
2-2
9370 RNC hardware presentation

9370 RNC hardware configuration
..................................................................................................................................... 3-1
....................................................................................................................................................................................................................................
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Contents
....................................................................................................................................................................................................................................
Maintenance activity
Overview ....................................................................................................................................................................................... 4-1
4-1
Preventive maintenance ........................................................................................................................................................... 4-2
4-2
Corrective maintenance
........................................................................................................................................................... 4-7
4-7
9370 RNC emergency recovery procedures

Overview ....................................................................................................................................................................................... 5-1
5-1
To create a backup
..................................................................................................................................................................... 5-2
5-2
To schedule an automatic backup on all 9370 RNCs
................................................................................................... 5-5
To launch a restore ..................................................................................................................................................................... 5-6

5-6
To synchronize MIB files
6
..................................................................................................................................................... 5-10
5-10
Module replacement
Overview ....................................................................................................................................................................................... 6-1
6-1
To replace a PS module
........................................................................................................................................................... 6-2
6-2
To replace a DCPS module

7
.................................................................................................................................................... 6-4
6-4
Module LEDs
Overview ....................................................................................................................................................................................... 7-1
7-1
LEDs on 9370 RNC Modules
............................................................................................................................................... 7-2
7-2
Product conformance statements

Overview ...................................................................................................................................................................................... A-1
A-1
Regulatory requirement compliance
Compliance for Canada
Compliance for China
.................................................................................................................................. A-2
A-2
.......................................................................................................................................................... A-3
A-3
............................................................................................................................................................ A-5
A-5
Compliance for European Union

Compliance for United States
........................................................................................................................................ A-6
.............................................................................................................................................. A-9
A-9
Index
....................................................................................................................................................................................................................................
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List of tables
4-1
Regular preventive maintenance actions ........................................................................................................... 4-2
4-2
Major software maintenance activities
4-3
Hardware replacement in the 9370 RNC
7-1
LED description for all modules
7-2
Description of LED states
.............................................................................................................. 4-4
.......................................................................................................... 4-8
.......................................................................................................................... 7-3
...................................................................................................................................... 7-3
....................................................................................................................................................................................................................................
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List of figures
1-1
.............................................................................. 1-3
3-1
9370 RNC components layout on the front panel
......................................................................................... 3-2
3-2
9370 RNC components layout on the rear panel
........................................................................................... 3-3
3-3
9370 RNC modules on the front panel
3-4
9370 RNC modules on the rear panel
5-1
9370 RNC configuration and software backup
7-1
Module front panel LEDs
.............................................................................................................. 3-4
................................................................................................................ 3-5
.............................................................................................. 5-2
....................................................................................................................................... 7-2
....................................................................................................................................................................................................................................
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Issue 7.04 May 2010
About this document

About this document
Purpose
This publication lists the replacement procedures applicable to the preventive and
corrective maintenance of the Alcatel-Lucent UMTS 9370 Radio Network Controller
(9370 RNC) for X SONET, SDH-x, and PCM-x configurations.
Reason for revision
Issue number
Issue date
Reason for reissue
7.04
May 2010
Standard issue
7.03
February 2010
Preliminary issue
7.02
November 2009
Preliminary issue
7.01
September 2009
Draft issue
New in this release
New features:
Feature 100832, IuBC interface over Ethernet on the RNC

Feature 27649, Native IP IuB support
Feature 33328, RNC support for IuR over IP
Feature 34478, RNC support for IuCS over IP
Feature 34560, IP Carrier Grade evolution

Feature 34559, Advanced Traffic Management Solution
Note: For a detailed description of these features, see Alcatel-Lucent 9370 Radio
Network Controller - Technical Description, NN-20500-021.
Other changes:
Reformat to comply with current documentation standards.

Updates on LEDs for 9370 RNC modules, see LEDs on 9370 RNC Modules
(p. 7-2)
...................................................................................................................................................................................................................................
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Issue 7.04 May 2010
About this document

....................................................................................................................................................................................................................................
Intended audience
This publication is intended for the operations and maintenance personnel.

Supported systems
This document applies to Alcatel-Lucent W-CDMA V7.1 system release.

This document applies to RNC.
How to use this document
No specific recommendation applies regarding the way readers should read this
document.
Safety information
For your safety, this document contains safety statements. Safety statements are given at
points where risks of damage to personnel, equipment, and operation may exist. Failure to
follow the directions in a safety statement may result in serious consequences.
Prerequisites
Alcatel-Lucent recommends you to be familiar with the following documents:
Alcatel-Lucent 9370 Radio Network Controller - Technical Description,

NN-20500-021
Nortel Multiservice Switch 15000/20000 - Hardware Description, NN-10600-120

Alcatel-Lucent 9370 Radio Network Controller - PNNI Hairpin Removal,
NN-20500-225
Conventions used
Vocabulary conventions
None
Typographical conventions
The following typographical conventions are used in this document:

Appearance
Description
italicized text
File and directory names
Emphasized information
graphical user interface text
None
variable
None
key name
None
....................................................................................................................................................................................................................................
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Issue 7.04 May 2010
About this document

....................................................................................................................................................................................................................................
Appearance
Description
command-syntax
None
input text
None
output text
None
IP reference, IP number
Related document that is referenced in the document
Related information
For information on subjects related to the content of this document, refer to the
documents listed in the following table:
Refer to this document
At this location
For information on
Alcatel-Lucent 9370 Radio

Network Controller Technical Description,
NN-20500-021
http://support.alcatellucent.com
The 9370 architecture, hardware

modules, configuration,
functions, and interfaces.
Alcatel-Lucent 9370 Radio

Network Controller - PNNI
Hairpin Removal,
NN-20500-225
Procedures to remove PNNI

hairpin.
Nortel Multiservice Switch

15000/20000 - Hardware
Description, NN-10600-120
Hardware description of Nortel

Multiservice Switch
15000/20000.
Nortel Multiservice Switch

15000/20000 - Hardware
Installation, Maintenance and
Upgrades, NN-10600-130
Procedures to install, maintain,

and upgrade Nortel Multiservice
Switch 15000/20000.
Alcatel-Lucent W-CDMA
System - Terminology,
NN-20500-002
List of terms used in

Alcatel-Lucent 9300 W-CDMA
documents.
Alcatel-Lucent W-CDMA
System - Safety Guide,
401-382-880
Safety guidelines and the

catalog of hazard statements that
appear in the Alcatel-Lucent
UMTS customer documents.
....................................................................................................................................................................................................................................
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Issue 7.04 May 2010
About this document

....................................................................................................................................................................................................................................
Document support
For support in using this or any other Alcatel-Lucent document, contact Alcatel-Lucent at
one of the following telephone numbers:
1-888-582-3688 (for the United States)

1-317-377-8618 (for all other countries)
Technical support
For technical support, contact your local Alcatel-Lucent customer support team. See the
Alcatel-Lucent Support web site (http://www.alcatel-lucent.com/support/) for contact
information.
How to order
To order Alcatel-Lucent documents, contact your local sales representative or use Online
Customer Support (OLCS) (http://support.alcatel-lucent.com).
How to comment
To comment on this document, go to the Online Comment Form (http://infodoc.

alcatel-lucent.com/comments/enus/) or e-mail your comments to the Comments Hotline
(comments@alcatel-lucent.com).
....................................................................................................................................................................................................................................
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Issue 7.04 May 2010
1oadmap to Radio
R
Network Controller
documentation
Overview
Purpose
This chapter provides the roadmap for Radio Network Controller documentation.
Contents
1-2
...................................................................................................................................................................................................................................
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1-1
Issue 7.04 May 2010
....................................................................................................................................................................................................................................

The following figure shows where the current document stands within the W-CDMA
customer documentation.
For a global view of the W-CDMA customer documentation, see the Roadmap chapter in:
Alcatel-Lucent W-CDMA System - Document Collection Overview, NN-20500-050

Alcatel-Lucent W-CDMA System - Access Network Elements Overview,
NN-20500-233
....................................................................................................................................................................................................................................
NN-20500-023
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....................................................................................................................................................................................................................................
Figure 1-1 Roadmap to Radio Network Controller documentation
....................................................................................................................................................................................................................................
NN-20500-023
1-3
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....................................................................................................................................................................................................................................
....................................................................................................................................................................................................................................
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Safety statements
2
Overview
Purpose
This chapter provides information on the structure of safety statements which may arise
in the course of your work.
Contents
Structure of safety statements
2-2
...................................................................................................................................................................................................................................
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Safety statements
....................................................................................................................................................................................................................................

Overview
Safety statements describe the safety risks relevant while performing tasks on
Alcatel-Lucent products during deployment and/or use. Failure to avoid the hazards may
have serious consequences.
General structure
Safety statements include the following structural elements:
D
CAUTION
Lifting hazard
Lifting this equipment by yourself can result in injury

due to the size and weight of the equipment.
Always use three people or a lifting device to transport
and position this equipment.
[ABC123]
F
G
H
Item
Structure element
Purpose
Safety alert symbol
Indicates the potential for personal injury

(optional)
Safety symbol
Indicates hazard type (optional)
Signal word
Indicates the severity of the hazard
Hazard type
Describes the source of the risk of damage or

injury
Safety message
Consequences if protective measures fail
Avoidance message
Protective measures to take to avoid the hazard
Identifier
The reference ID of the safety statement

(optional)
....................................................................................................................................................................................................................................
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Safety statements
....................................................................................................................................................................................................................................
Signal words
The signal words identify the hazard severity levels as follows:

Signal word
Meaning
DANGER
Indicates an extremely hazardous situation which, if not avoided, will

result in death or serious injury.
WARNING
Indicates a hazardous situation which, if not avoided, could result in

death or serious injury.
CAUTION
Indicates a hazardous situation which, if not avoided, could result in

minor or moderate injury.
NOTICE
Indicates a hazardous situation not related to personal injury.
....................................................................................................................................................................................................................................
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3370 RNC hardware

9
presentation

The 9370 RNC has the following configurations:
Configuration
UMTS
Name
RNC SDH-x
UMTS 2100
RNC-SDH
RNC X SONET
UMTS 1900
RNC-SONET
PCM-x
UMTS 2100
RNC-SDH
RNC-SDH/SONET is used in the UMTS 2100 and the UMTS 1900 respectively, with
the RNC SDH-x and RNC X SONET configurations.
RNC-SDH is used in the UMTS 2100 with the PCM-x configuration.
9370 RNC cabinet
The 9370 RNC cabinet contains the following components:
A Multiservice Switch 15000

A cooling system
A power-alarm system
The following figures illustrate the 9370 RNC hardware components:
Figure 3-1, 9370 RNC components layout on the front panel (p. 3-2)
Figure 3-2, 9370 RNC components layout on the rear panel (p. 3-3)
Figure 3-3, 9370 RNC modules on the front panel (p. 3-4)
Figure 3-4, 9370 RNC modules on the rear panel (p. 3-5)
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Figure 3-1 9370 RNC components layout on the front panel
....................................................................................................................................................................................................................................
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Figure 3-2 9370 RNC components layout on the rear panel
....................................................................................................................................................................................................................................
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....................................................................................................................................................................................................................................
Figure 3-3 9370 RNC modules on the front panel
....................................................................................................................................................................................................................................
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Figure 3-4 9370 RNC modules on the rear panel
....................................................................................................................................................................................................................................
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....................................................................................................................................................................................................................................
Multiservice Switch 15000
The Multiservice Switch 15000 houses the following modules on the front panel:
Breaker Interface Panel (BIP)

Control Processor (CP) modules: CP3 or CP4
16p OC-3/STM-1 (16-port OC-3/STM-1)
6mPktServ FP (PS FP) or Dual Core Packet Server (DCPS) modules
4pGe modules: 4 port Gigabit Ethernet for hybrid and and Iu interfaces over IP
Filler modules (dedicated to the Multiservice Switch 15000)
The Multiservice Switch 15000 houses the following modules on the rear panel:
MAC address module

Alarm BITS
PIM (Power Interface Module)

Fabric module
Power supply and alarm systems
The Breaker Interface Panel (BIP) houses the Breaker Interface Modules (BIM) and the
Alarm/Test module. The BIP provides low pass filtering to reduce conducted emission
and distributes the main battery feeds across four Breaker Interface Modules (BIM).
Each pair of BIMs contains five breakers that power the Multiservice Switch 15000 and
the corresponding cooling unit.
For each node, one BIM is operational and the second one provides redundancy in case of
breaker failure.
Each breaker contains LEDs that indicate their operational status. The following table
indicates the meaning of the Breaker LEDs:
LED color
Mode
Indication
Green
Solid
Normal operation
Amber
Solid
Minor/software fault
Red
Solid
Critical/major fault
Off
Invalid state
Test for power failure
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Alarm/Test Module
The Alarm/Test module in the BIP contains the LEDs that indicate the general health of
the frame and maintenance buttons. These are described in the following table:
Alarm module LEDs and Buttons
Description
triangular alarm LED
Green: Indicates normal operation
Red: Indicates a module failure
Amber: Indicates a module software fault.
Green: Indicates normal operation
No indication: Indicates power failure.
square power LED
frame failure LEDs
The group of LEDs are all lit when any alarm

is generated.
LEDs for minor, major and critical alarms
The fault severity is indicated by the minor,

major, or critical LEDs.
LED test button
This (left) button causes all the LEDs to light

up for ten seconds.
alarm cut-off button (acknowledge)
This (right) button deactivates the signals

emitted from the shelf to the alarm connectors.
This button does not affect the LEDs that are
lit.
Cooling system
The cooling system is mounted in the center of the frame. For the Multiservice Switch
15000, the cooling system is arranged in a push-pull configuration. Cool air is drawn
through the bottom shelf and expelled out the back of the frame (the cooling unit acts as a
baffle to deflect air horizontally out the back of the frame). The lower cooling unit fans
expel air while upper cooling fans draw air in.
Each cooling unit of the Multiservice Switch 15000 is made up of three field replaceable
fans with a controller. If the temperature reaches an upper threshold level, the fan speed
increases. If one fan fails, an alarm is generated.
For more information, see the Cooling unit LEDs (p. 7-3)
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4
Overview
Purpose
This section describes the main maintenance activities for the 9370 RNC.
Contents
Preventive maintenance
4-2
4-7
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Perform preventive maintenance to keep the system running normally. Regular preventive
maintenance prolongs the life of the equipment and maximizes operation performance.
In addition to describing preventive maintenance procedures, this section contains
information on software maintenance tasks. This includes a warning that you must not
conduct more than one major software maintenance activity at a time.
Although these are not always preventive in nature, they represent some of the day-to-day
activities of maintaining the system.
This section covers:
Preventive maintenance tasks (p. 4-2)
Software maintenance tasks (p. 4-4)
CP switchover (p. 4-6)
Preventive maintenance tasks
The following table lists preventive maintenance activities to be carried out on the RNC
and also the appropriate frequency with which they must be carried out. See Nortel
Networks Multiservice Switch 15000/20000 - Hardware Installation, Maintenance and
Upgrades, NN-10600-130.
Table 4-1
Action
Vacuum the
equipment
Regular preventive maintenance actions

Product Reference
PEC code
RoHS
PEC code
Regularity of
task
Procedure
Frequently
depending on
local
environmental
conditions
Equipment
vacuuming in
Nortel Networks
Multiservice
Switch
15000/20000 Hardware
Installation,
Maintenance
and Upgrades,
NN-10600-130.
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Table 4-1
Regular preventive maintenance actions
Action
Product Reference
(continued)
Regularity of
task
Procedure
PEC code
RoHS
PEC code
Replace the
cooling unit air
filter with
medium
arrestance
A0778937
A0778937
At least once
every three
months
Air filter
replacement in
Nortel Networks
Multiservice
Switch
Installation,
Maintenance
and Upgrades,
NN-10600-130.
Test LEDs
At least once
every three
months
Checking the
final status of all
LEDs inNortel
Networks
Multiservice
Switch
Installation,
Maintenance
and Upgrades,
NN-10600-130.
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Software maintenance tasks
The following table lists the main 9370 RNC software maintenance tasks.
To verify the current maintenance status, use the associated status query.
WARNING
Software maintenance task
Ensure that only one major software maintenance task is being carried out at a time.
Table 4-2
Major maintenance
activity
CAS command to initiate
CAS command used to

query activity
Removing provisioning
views
tidy -remove (name_of_

provisioning_view) pr
display prov
Query the software loads

that will be deleted by
tidy sw command
tidy -q sw
Removing software loads

or patches
tidy software
display software
Downloading new
software loads or patches
start software download
display software
download
Migration from one

software load to another;
activation of a new
provisioning view
act prov
display prov
Checking a new
provisioning view
check prov
display prov
Manually requesting that

the CP disks be
synchronized
sync filesystem or
display filesystem
Building a MIB
alternatively one of the

following:
reset the shelf
perform a CPSO manually
Not a CAS activity; see UMTS

W-NMS for Access Network User Guide, NN-20500-032 for
more details.
Not a CAS activity; see UMTS

W-NMS for Access Network User Guide, NN-20500-032 for
more details.
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Table 4-2
(continued)
Major maintenance
activity
CAS command to initiate
CAS command used to

query activity
Collecting log information

from the switch to an
off-switch server via FTP
at a high bit rate (greater
than 2E1s)
Not a CAS activity
Not a CAS activity
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CP switchover
This section discusses the implications of a CP switchover.
WARNING
CP switchover
Service outage occurs if only one OMU is in service during automatic or manual CP
switchover.
A CP switchover can take place automatically as the result of a CP fault, or can be
triggered manually by the operator. Service outage will occur if only one OMU is in
service during CP switchover.
When two OMUs are present, the OMU will switch activity to the standby OMU in the
event of a CP switchover. In this case, there is no service outage.
Refer to "Control processors" in Nortel Networks Multiservice Switch 15000/20000 Hardware Installation, Maintenance and Upgrades, NN-10600-130 for more details.
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Network maintenance is based on graphical network supervision using the Operation,
Administration, and Maintenance (OAM) Graphical User Interface (GUI).
It is also based on the identification and replacement of faulty items of equipment.
This process is divided into the three following steps:
Identifying the faulty items of equipment

Locating the faulty items of equipment
Replacing the faulty items of equipment
This document describes only the locating and replacing the faulty equipment steps.
Corrective maintenance tasks
For more information on the corrective maintenance tasks for the 9370 RNC, see
Hardware replacement in the 9370 Radio Network Controller (p. 4-8)
Intervention restrictions
There can be a lapse of time between the identification of the alarm at the OAM and the
time the operator responsible for the intervention arrives at the site.
The operator must be synchronized with the OAM network controller (by telephone)
before on-site intervention in the following cases:
An isolation procedure
Intervention because alarms are displayed on the OAM graphical interface
Completion of an on-site intervention
Return-to-service procedure.
Product reference
Each piece of equipment has a Product Engineering Code (PEC). The PEC code of a
product is written on its label. This code is used to order a spare part.
Most of the PEC suffixes, for example, NTRU04xx are not included in the following
tables.
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Hardware replacement in the 9370 Radio Network Controller
The following 9370 RNC corrective maintenance tasks can be found in Nortel Networks
Multiservice Switch 15000/20000 - Hardware Installation, Maintenance and Upgrades,
NN-10600-130 for PCR8.2.
Table 4-3
Equipment
Product reference
Procedure name
PEC code
RoHS
PEC code
NEBS 2000 frame
NTRU04
NTRU04
NEBS 2000 frame installation
Multiservice Switch
15000 shelf
assembly
NTHR50
NTHW99
Shelf assembly replacement
BIP chassis, half

provisioned (20 A
breakers)
NT6C62
NTPN32
BIP replacement
BIP chassis, fully

provisioned (4
breakers)
NT6C61
NTPN34
BIP replacement
BIMs
NT6C60
NTPN31
BIM replacement
BIP Alarm
NT6C60
NTPN33
BIP alarm module replacement task

flow
Lower cooling unit
NTHR51
NTHR51
Upper cooling unit
NTHR52
NTHR52
Task flow of a cooling unit

replacement
CP3 E1 module
NTHW08
NTHW08CG
Failed CP replacement.
or
NTHW99
Lock the CP card from the OAM

GUI:
CP3 T1 module
NTHW06
NTHW06EG
CP4 E1
NTPN08AG
CP4 DS1
NTPN06AG
Open the Equipment monitor
Select the standby CP card
Select the set administrative

state (click right)
To lock the card, click Lockin

the displayed window.
Replacement as for CP3
PS module
NTHW18
NTHW18BF-02
Replacement of a failed FP
DCPS module
N/A
NTHX 20CA
Replacement of a failed DCPS
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Table 4-3
Equipment
Product reference
PEC code
(continued)
Procedure name
RoHS
PEC code
4pGe
NTHW49AG
This must be equipped with one

SFP connector for each port
4pGe SFP
connectors
NTTP01RF
1000Base SX for MM-SR
NTTP01TF
1000Base LX for SM-IR
16pOC-3/STM-1
(MT-RJ)
NTHW21
When replacing with an RoHS

compliant FP, use a patch cable to
connect MTRJ cables to LC
transceivers
For adaptor installation see UMTS
RNC OC3 MTRJ to LC Migration:,
(0000003-65-0891)
16pOC-3/STM1(LC)
NTHW31
NTHW31AG
16pOC-3/STM-1
MS3 (LC)
NTHW44
NTHW48AG
When this card replaces a NTHW21
FP, a new set of Y-splitter cables
with LC connectors must be setup
and ready when the RNC is
activated with the new ATM FPs.
The MS3 card has pluggable optics
that can be replaced separately from
the card.
Filler module
(Blank processor
card)
NTHR64
NTHR64
Installing a blank processor card
Fabric
NTHR16
NTHR16
Task flow of a fabric replacement
MAC Address
module
NTHR11
NTHR11
Task flow of a MAC address

module replacement
Removing a blank processor card
....................................................................................................................................................................................................................................
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Table 4-3
Equipment
Product reference
(continued)
Procedure name
PEC code
RoHS
PEC code
Alarm/BITS E1
unbalanced
NTHR14
NTHR13EA +
NTNP81AA
Alarm/BITS E1
balanced
NTHR13
NTHR13
Alarm/BITS DS1
NTHR12
NTHR12
BITS Adapter Cable
NTPN81
NTPN81
PIM
NTHR15
NTHR15
PIM replacement task flow
Air Filter
A0778937
Air filter replacement
Cable cover kit
NTRU0120
NTRU6120
Replacing a cable management

channel cover
Cable mounting
bracket - standard
PO879577
Installing cable management

brackets
Cable management
brackets - left
NTRU0368
NTRU6368
Cable management
bracket - right
NTRU0369
NTRU6369
Anchor frame kit

(Zone 2)
NTRU0325
Anchor frame kit

(Zone 4)
NTRU0327
Side panel kit
NTRU0128
NTRU6128
Side panel installation onto a NEBS

2000 frame
Frame spacer kit
NTRU0365
NTRU6365
Fastening adjacent frames together
Top cover kit
NTRU0185
NTRU6185
Installing a brandline cover or a top

cover
Alarm/BITS module replacement
Anchoring the NEBS 2000 frame
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5370 RNC emergency

9
recovery procedures
Overview
Purpose
The 9370 RNC emergency recovery is effective if the most recent backup files can be
accessed.
Note: System availability requirements
The tools and procedures for 9370 RNC emergency recovery cover all kinds of
failures such as configuration, software corruption, and hardware problems.
The OAM-RNC link must be available.
Contents
To create a backup
5-2
5-5
To launch a restore
5-6
5-10
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To create a backup
....................................................................................................................................................................................................................................
To create a backup
A configuration and software backup is recommended after each 9370 RNC upgrade.
The following figure shows a high level backup procedure.
Figure 5-1 9370 RNC configuration and software backup
Note:
Contact technical support if you do not have the default username and password.
The default timer for ftp is 15 minutes.
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To create a backup
....................................................................................................................................................................................................................................
Prerequisites
The OAM application must be running on the primary and secondary main server:
On the primary and the secondary main servers, execute the following command as the
oamops user:
To check that all task groups are started, execute the following command:
<server hostname> :/home/oamops <101> (oamops) % /opt/nortel/
shell/sysmgt/wam_checkall.sh
On the primary server, execute the following commands as the oamops user:
To list all RNC_userlabel available in the server database, execute the following
command:
<server hostname>:/home/oamops <101> (oamops) % /opt/nortel/
shell/wicl/wiclsh -u <WICL_user> -p <WICL_password> -c "utran
list rnc"
To verify that the OAM-RNC link is available, execute the following command:
<server hostname>:/home/oamops <101> (oamops) % /opt/nortel/
shell/wicl/wiclsh -u <WICL_user> -p <WICL_password> -c "RNC
<RNC_userlabel> RncEquipment 0 get unknownStatus"
The return result should be: unknownstatusfalse.
To verify the availability of the OAM-RNC link by using a WICL console:

Open a WICL console.
To list all RNC_userlabel available in the server database, execute the command:
# utran list RNC
Execute the following command:

# RNC <RNC_userlabel> RncEquipment 0 get unknownstatus
The return result should be: unknownstatusfalse.
To backup the 9370 RNC software and configuration
Perform the following procedure to backup the 9370 RNC software and configuration.
...................................................................................................................................................................................................
Back up the RNC MIB files. To back up these files:
Enter the command:

0 # RNC <RNC_userlabel> backupimage [-comment <User Comment>]
Where <RNC_userlabel> is the userLabel of the RNC.

The backup shell can be launched with the optional arguments such as:
-comment <enter any comment as SW version, WICL user, and so on.>
The result of the backup is stored in the following directory:
cd /opt/nortel/data/utran/NEImage/RNC/<RNC_userlabel >
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....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
To create a back up of the OAM database:
Open a WICL console
Enter the command:

0 # RNC <RNC_userlabel> dbbackup
Where <RNC_userlabel> is the userLabel of the RNC.

The result of the backup is stored in the following directory:
cd /opt/nortel/data/utran/neBackup/RNC/<RNC_userlabel >
E...................................................................................................................................................................................................
N D O F S T E P S
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Perform the following procedure to configure an automatic backup on all RNCs.
Procedure
...................................................................................................................................................................................................
Open WICL script editor from menu configuration in WMS GUI.

For a detailed description of the WICL Script editor wizard, see Alcatel-Lucent 9353
Wireless Management System Commands Reference Guide (WICL), NN-20500-030.
...................................................................................................................................................................................................
Edit the following script :

set RNCList [ utran list rnc ]
foreach rnc $RNCList {
puts "$rnc - begin of Backup"
catch {
set resRnc [eval $rnc backupImage]
puts $resRnc
set resOAM [eval $rnc dbbackup]
puts $resOAM
} result ;
puts $result
puts "$rnc - End of Backup"
puts " "
}
...................................................................................................................................................................................................
Save the script with the name Backup_All_Rnc

...................................................................................................................................................................................................
Use the schedule button to schedule regular backup operations.

Note: Alcatel-Lucent recommends a daily backup during a specific timing window
when there are no operations on the OAM or RNC or Network between OAM/RNC.
For more details about the Job Scheduling wizard, see Alcatel-Lucent 9353 Wireless
Management System Commands Reference Guide (WICL), NN-20500-030.
Log files are stored in /opt/nortel/logs/wicl/.
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To launch a restore
....................................................................................................................................................................................................................................
To launch a restore
Note:
Contact technical support if necessary to obtain the default user/passwords.
The default timer for ftp is 15 minutes.
Prerequisites
neBackup and neImage backup files must be available and consistent.

The OAM-RNC link must be available.
Two OMUs must be assigned and in spared status.

Note: Contact the local support before performing a restore procedure.
Procedure
Perform the following procedure to launch a restore on an 9370 RNC.

...................................................................................................................................................................................................

...................................................................................................................................................................................................
List the image of RNC.

# RNC <RNC_userlabel> Listimage
...................................................................................................................................................................................................
Launch the following command:

# RNC <RNC_userlabel> RestoreImage -imageid <RNC_userlabel>_
<ddmmyy:hhmm>
Where <ddmmyy:hhmm> is the date reference of the backup done using the RNC backup
script, and is obtained when the command list Image view is launched through WICL.
Note: The RestoreImage is completed when the following message appears:
succeeded in running "restoreimage" operation for " RNC <RNC_
userlabel>"
Note: There can be more than one view.

The image is stored in the following directory:
% cd /opt/nortel/data/utran/NEImage/RNC/<RNC_userlabel>
The image consists of a gzipped tar file plus an XML description file. You can open the
XML file to see if the date or release of the file matches that of the image.
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To launch a restore
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
Launch a manual activation:
Delete all calltrace sessions:
In the WICL console, enter the following command:

0 # utran list TraceSession
1 # deleteTraceSession calltrace_cellid
Once the command is complete, the following message appears :

command finished without error
Open a Telnet session on the targetNode:

In the OAM main Server window under nortel unix user, type:
% telnet IP_TargetNode
Where IP_TargetNode is the IP address of the I-Node. The TargetNode is the I Node
of the RNC:
login: "Passport system administrator"
password: admin_pwd
Where admin_pwd is the password of the "Passport system administrator" user.
Load the OLD provisioning view for the targetNode:
Check the saved views of the targetNode:
In the targetNode Telnet window, under "Passport system administrator" user, type
the command:
ls -p(provisioning) fs
Reload the OLD provisioning view using the name that was noted before the
upgrade.
In the targetNode Telnet window, under "Passport system administrator" user:
reloadCp -file(<OLD_provisioning_view>) Lp/0
Where <OLD_provisioning_view> is the named of the view to restore (noted

prior to the upgrade)
After the command is issued:
The standby CP starts. It switches over when the file system is synchronized after
a few minutes.
To get the synchronization status of the two CPs, open a Telnet session on the
TargetNode. In the targetNode Telnet window, under "Passport system
administrator" user, type the following command:
d fs
The new provisioning has to be confirmed within 20 minutes.

The Telnet session disconnects. Open a new session after the targetNode has started
(this can take several minutes).
To confirm the provisioning and commit the new software, type the following
commands:
Confirm the provisioning:
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....................................................................................................................................................................................................................................
> confirm prov
Commit the provisioning:

> commit prov
Execute the following command from time to time and wait for the idle value for
usageState:
>d pr
Display and check that the current software is the one targeted for the fallback:
> d sw avl
The targetNode is now rolled back to the old version and operational.
...................................................................................................................................................................................................
Restore the RNC in the OAM database:
Wait until OAM-RNC link is reopened for successful RNC supervision. This is
indicated when the RNC state no longer appears in blue.
Lock the OAM-RNC link (RNC OAM link administrative state = locked).
Open a WICL console
Restore the RNC OAM database using the backup file (more than one file can be
present in cd /opt/nortel/data/utran/neBackup/<RNC_userlabel> ; one is from the
initial configuration and others from the upgraded configuration)
In the WICL console, execute the command:
0 # RNC <RNC_userlabel> dbRestore
This command restores the latest view. If you want to restore another backup file,
execute the following command:
# RNC <RNC_userlabel> dbRestore dfs:utran/neBackup/RNC-<RNC_
userlabel>/<Backup file name>
All backup file are available from the OAM server with the command:
% cd /opt/nortel/data/utran/neBackup/RNC-<RNC_userlabel>
Unlock the OAM-RNC link (RNC OAM link administrative state = unlocked).
Wait until OAM-RNC link is reopened for successful RNC supervision. This is
indicated when the RNC state no longer appears in blue.
To ensure that OAM database restoration operation is completed successfully check in
the equipment monitor that the MIB state is "buildUpToDate". Check for alarms in
the Alarm Manager. If the MIB state is not "buildUpToDate", and the alarm is "MIB
not build", an MIB rebuild is necessary.
To launch an MIB rebuild follow the commands:
Right-click on the RNC and select Configuration > MIB > Rebuild
In the Rebuild Action Window, click Rebuild.

Note: The Command manager is launched automatically. The MIB rebuild takes a
few minutes.
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To launch a restore
....................................................................................................................................................................................................................................
Check that the MIB rebuilt is successfully completed.

Use the Equipment Monitor to check that the MIB State is BuildUptodate.
E...................................................................................................................................................................................................
N D O F S T E P S
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Note: For details about Network Services Platform interface and the procedures, see
Alcatel-Lucent 9353 Wireless Management System - User Guide, NN-20500-032.
After an 9370 RNC restore, a MIB Audit is required to check for any differences in the
Management Information Base (MIB) files when compared with the OAM database.
If there are differences present, synchronize the MIB files.
This task is performed from the Network Services Platform (NSP) Graphic User
Interface (GUI).
Note: If a faulty Data Recovery Field (DRF) application triggered an RNC outage, do
not synchronize the MIB files with the OAM database.
Contact technical support for assistance.
Prerequisites
NOTICE
Risk of service loss
Depending on the level of differences between the MIB files and the OAM database, the
MIB files may have to be rebuilt. MIB rebuild can only be performed in a maintenance
window, as this has an impact on the 9370 RNC service. Be sure to schedule this activity
in accordance with maintenance planning.
For detailed information on Reset Mode, see OAM CM operational guidelines
(UMT/OAM/INF/023960).
Procedure
...................................................................................................................................................................................................
To launch a MIB audit, select an RNC in the Resource Browser window.

...................................................................................................................................................................................................
Right-click on the selection and select Configuration > MIB > Audit
An Audit Action window is displayed.
...................................................................................................................................................................................................
Click the Audit now button to start the MIB audit on the selected RNC.
This displays the Command Manager window where the audit progression is indicated.
The audit command results are displayed in the logs tab.
...................................................................................................................................................................................................
Click the audit link to display the audit results page.
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...................................................................................................................................................................................................
If there are differences present, a maintenance window will have to be scheduled and the
MIB will have to be rebuilt.
To launch a MIB rebuild:
1. Reselect the same RNC in the Resource browser window.
2. Right-click on the RNC and select Configuration > MIB > Rebuild
3. In the Rebuild Action window, click Rebuild
Note: The Command manager is launched automatically. The MIB rebuild takes a
few minutes
4. To check that the MIB rebuilt is successfully completed, use the Equipment Monitor
to check that the MIB State is BuildUptodate.
E...................................................................................................................................................................................................
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Module replacement
6
Overview
Purpose
This section introduces some of the common tasks that could be necessary to maintain the
Alcatel-Lucent 9370 RNC. Module replacement includes various tasks.
In all communication networks, emphasis is placed on continuity. This is usually taken
care of by dimensioning to handle larger loads and duplication of essential hardware.
An alarm is generated when a fault occurs. The module must be identified and its
geographical position identified. Depending on the nature of the alarm, intervention can
be organized immediately or programmed into a scheduled site visit.
Before any physical intervention, verify that a recent backup exists. If the backup does
not exist, create a backup. For more information, see To create a backup (p. 5-2).
Contents
6-2
6-4
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Module replacement
....................................................................................................................................................................................................................................
If a Packet Server (PS) or Dual Core Packet Server (DCPS) fails, the overall maximum
capacity for handling traffic decreases. The traffic is redistributed among the other
modules if required. An alarm is generated at WMS which indicates the name and type of
card required. The urgency for replacing a DCPS module depends on the traffic
requirements.
If the PS module is replaced, its presence is recognized and the traffic is redistributed and
normal service is resumed.
Note: These procedures concern modules that are no longer operational. No traffic is
handled by the module.
Prerequisites
You must:
identify the module and its geographical situation

have the correct replacement part
follow all the usual precautions for working on site with electronic equipment.
Note: For a complete description of the LEDs and their meaning , see Chapter 7,
Module LEDs.
Procedure
...................................................................................................................................................................................................
Identify the failed card in the RNC shelf and verify the reference with the replacement
part.
...................................................................................................................................................................................................
Disengage both upper and lower clips of the module.

...................................................................................................................................................................................................
Disengage the module by using the upper and lower clips handles together for leverage.
...................................................................................................................................................................................................
Extract the module by sliding it towards the front being careful to support its weight
(modules can weigh approximately 5 kg).
...................................................................................................................................................................................................
Prepare the new module by unclipping the module handles and introduce the replacement
module in the guides.
...................................................................................................................................................................................................
Slide the module until the clip handles can be used to engage the module in the shelf.
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Module replacement
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
Note the reaction of the LEDs to ensure that the module functions correctly (the LED
sequence will terminate with intermittent green).
E...................................................................................................................................................................................................
N D O F S T E P S
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Module replacement
....................................................................................................................................................................................................................................

Since the mixing of PS and DCPS modules is not allowed, no parts confusion is
permitted. A PS placed in a DCPS configuration will be recognized as incorrect.
When an RNC has been upgraded to handle DCPS modules a small delay is anticipated.
The configuration attributes are modified and a process of recognition and conformity
occurs. When the card is verified, all processes continue and the traffic is redistributed
and normal service is resumed.
Prerequisites
You must:
identify the module and its geographical situation

have the correct replacement part
follow all the usual precautions for working on site with electronic equipment.
Note: For a complete description of the LEDs and their meaning , see Chapter 7,
Module LEDs.
Procedure
...................................................................................................................................................................................................
Identify the failed card in the RNC shelf and verify the reference with the replacement
part.
...................................................................................................................................................................................................
Unclip both upper and lower clips of the module.

...................................................................................................................................................................................................
Disengage the module by using the upper and lower clips handles together for leverage.
...................................................................................................................................................................................................
Extract the module by sliding it towards the front being careful to support its weight
(modules can weigh approximately 5 kg).
...................................................................................................................................................................................................
Prepare the new module by unclipping the module handles and introduce the replacement
module in the guides.
...................................................................................................................................................................................................
Slide the module until the clip handles are used to engage the module in the shelf.
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Module replacement
....................................................................................................................................................................................................................................
...................................................................................................................................................................................................
Note the reaction of the LEDs to ensure that the module functions correctly (the LED
sequence will terminate with intermittent green).
E...................................................................................................................................................................................................
N D O F S T E P S
....................................................................................................................................................................................................................................
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Module LEDs
7
Overview
Purpose
This section describes the LEDs on the 9370 RNC modules.

Contents
7-2
...................................................................................................................................................................................................................................
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Module LEDs
....................................................................................................................................................................................................................................

LED description
Each module inside the Multiservice Switch 15000 houses three LEDs on the upper part
of the front panel to facilitate on-site maintenance and reduce the risk of human error.
These LEDs are represented as:
amber with a circular shape

red with a triangular shape
green with a rectangular shape
The red and green LEDs indicate the module status.

The amber LED indicates that the module is not operational.
The following figure shows the position of each LED for each module (except the Filler
module).
Figure 7-1 Module front panel LEDs
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Module LEDs
....................................................................................................................................................................................................................................
LED display
The 9370 modules have only one LED active at any given time; combinations of green,
red and amber LEDs are not supported.
The following table gives the description, combinations and states of the red LED, the
green LED and the amber LED for each module inside the interface node of the 9370
RNC cabinet.
Table 7-1
LED description for all modules
LED Display
Module status
LED off
No power is reaching the module.
Solid red
The module is disabled.
Slow flashing red
The module has performed auto-tests but has not yet fully loaded
its software.
Slow flashing green
The software of the module is fully loaded but not yet activated.
For the interface node, the module may also be locked.
Fast flashing green
The module is running as standby.
Solid green
The module in active service.
Solid amber
The module is not configured on this slot.
Cooling unit LEDs
Each cooling unit is equipped with LEDs to indicate the status of the unit. The table
below gives the description, combinations and states of the red and green LEDs for the
modules in the RNC cabinet.
Table 7-2
Description of LED states
Red LED (triangular)
Green LED (rectangular)
Status
LED off
LED off
The module is not powered.
LED off
LED on
The module is on, no fault detected
LED on
LED off
Missing fan or temperature sensor

detected. A FANFAIL signal is sent
to the alarm/ BITS module, and the
remaining fan modules are switched
to the high speed setting.
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Appendix A: Product
conformance statements
Overview
Purpose
This section presents the product conformance statements that apply to the Alcatel-Lucent
9370 Radio Network Controller.
In regions such as North America and the European Union, the statements that are
required are determined primarily by national or multi-national regulations. However, in
some regions, contract terms determine the required statements.
The presence of the statement indicates that the product does comply with that statement
wherever it is required to do so.
Contents
A-2
A-3
A-5
A-6
A-9
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Overview
The equipment described in this document generates, uses, and can radiate radio
frequency energy. If the equipment is not installed and used in accordance with the
instruction manual, the equipment can cause harmful interference to radio
communications.
There is no guarantee that interference will not occur in a particular installation. To
determine whether this equipment is causing interference, the operator can turn the
equipment off and on. The operator is encouraged to correct any interference problems.
The Electromagnetic Compatibility (EMC) requirements have been selected to ensure an
adequate level of compatibility for apparatus in residential, commercial, and light
industrial environments.
Compatibility levels, however, do not cover extreme cases that can occur anywhere, but
that have a low probability of occurrence. In particular, they may not cover cases where a
source of interference that is producing repeated transient or continuous phenomena is
permanently present. This could include a radar or broadcast site in the vicinity. In such
cases, the operator can limit the source of interference and/or apply special protection to
the impacted equipment.
For the integrity of the product, the operator must wear the antistatic wrist strap at all
times while working with Alcatel-Lucent systems.
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Overview
The following statements are the product conformance statements that apply to the
Alcatel-Lucent 9370 Radio Network Controller when deployed in Canada.
Industry Canada statements
ICES-003: Interference-Causing Equipment Standard Digital Apparatus

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numrique
de la classe A est conforme la norme NMB-003 du Canada.
9370 RNC is tested for emissions. The test results revealed that it does not exceed the
limits for Class B emissions IC CS-03, Specification for Terminal Equipment, Terminal
Systems, Network Protection Devices, Connection Arrangements, and Hearing Aids
Compatibility.
This product meets the applicable Industry Canada technical specifications.
Product safety conformance statements
The Alcatel-Lucent 9370 Radio Network Controller is Safety Certified CSA c22.2 No.
60950-1 by Information Technology Equipment, Safety - Part 1: General Requirements
Canadian Regulatory Safety Standard (Bi-National standard, with UL 60950-1).
9370 RNC CSA certificate and report:
Master Contract : 154792

Project : 2031833
Certificate : 1888020
This certification is marked on the equipment main nameplate label. If the local Authority
Having Jurisdiction (AHJ) require prior or additional verification of this certification, a
Product Certificate of Compliance can be obtained from the specific Certification Body
by the Business/Product Unit Applicant for the product or by contacting the Technical
Support Services, within the Canada at +1 630 224 4762, prompt 2.
Any modifications to this equipment are not permitted without review and official written
authorization from the specific Certification Body. Unauthorized changes may violate the
Product Safety certification. Modifications or changes authorized by official CN/CNN are
assumed to have received prior approval from this Lab.
Indoor applications
This equipment is intended for installation in restricted access locations where access is
controlled or where access can only be gained by service personnel with a key or tool.
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Eco-Environmental Statements
Packaging collection and recovery requirements

Countries, states, localities, or other jurisdictions may require that systems be established
for the return and/or collection of packaging waste from the consumer, or other end user,
or from the waste stream. Additionally, reuse, recovery, and/or recycling targets for the
return and/or collection of the packaging waste may be established. For more information
regarding collection and recovery of packaging and packaging waste within specific
jurisdictions, contact the Alcatel-Lucent Environment, Health and Safety organization.
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Overview
The statements that follow are the product conformance statements that apply to the
Alcatel-Lucent 9370 Radio Network Controller when deployed in China.
Eco-Environmental Statements
Material content compliance
The People's Republic of China Ministry of Information Industry has published a

regulation (Order #39) and associated standards regarding restrictions on hazardous
substances (China RoHS). Currently, the legislation requires all Electronic and
Information Products (EIP) to comply with certain labeling and documentation
requirements. Alcatel-Lucent products manufactured on or after 1 March 2007, that are
intended for sale to customers in the China market, must comply with these requirements.
In accordance with the People's Republic of China Electronic Industry Standard Marking
for the Control of Pollution Caused by Electronic Information Products
(SJ/T11364-2006), customers may access the Alcatel-Lucent Hazardous Substances Table
at (http://www.alcatelsbell.com.cn/wwwroot/images/upload/private/1/media/ChinaRoHS.pdf).
....................................................................................................................................................................................................................................
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Alcatel-Lucent 9370 Radio Network Controller when deployed in the European Union.
Declaration of conformity for radio and telecommunication terminal equipment
under the scope of Directive 1999/5/EC
Hereby, Alcatel-Lucent declares that the equipment documented in this publication is in
compliance with the essential requirements and other relevant provisions of Directive
1999/5/EC.
The technical documentation as required by the Conformity Assessment procedure is kept
at the Alcatel-Lucent location which is responsible for this product. For more information,
contact your local Alcatel-Lucent Customer Service Organization.
CE Marking Statement
This product has been CE-marked in accordance with the following European Directives:
Directive 1999/5/EC Radio and Telecommunication Terminal Equipment (R&TTE) of

the European Parliament and of the council.
Directive 2004/108/EC Electromagnetic Compatibility (EMC)

Directive 73/23/EEC Low Voltage Directive (LVD)
Directive 2002/96/EC Waste Electrical and Electronic Equipment (WEEE)
Directive 2002/95/EC Restriction of the use of certain Hazardous Substances in
Electrical and Electronic Equipment (RoHS)
EMC compliance
The equipment complies with the following EMC specifications:

EN 300 386 (Europe)
EN 55022 (Europe) Class B
EN 55024 (Europe)
The equipment complies with the following product safety specifications:

CB Report is issued by CSA and provides regulatory safety compliance to International
and European markets and covers the following standards:
IEC 60950-1 Information technology equipment - Safety - Part 1: General

requirements International Regulatory Safety Standard.
EN 60950-1 Information technology equipment - Safety Part 1: General requirements
European Standard Regulatory Safety Standard.
....................................................................................................................................................................................................................................
NN-20500-023
A-6
Issue 7.04 May 2010
....................................................................................................................................................................................................................................
9370 RNC CB Report
Reference number: CB 154792-1889473
Certificate Reference: CA/8762M2/CSA
Eco-environmental Statements
Recycling / take-back / disposal of products and batteries
Electronic products and batteries bearing or referencing the symbols shown below shall
be collected and treated at the end of their useful life, in compliance with applicable
European Union and other local legislation. They shall not be disposed of as part of
unsorted municipal waste. Due to materials that may be contained in the product and
batteries, such as heavy metals, the environment and human health may be negatively
impacted as a result of inappropriate disposal.
Note: For electronic products put on the market in the European Union, a solid bar
under the crossed-out wheeled bin indicates that the product was put on the market
after 13 August 2005.
Note: For batteries put on the market in the European Union, a chemical symbol Hg
(mercury), Cd (cadmium), or Pb (lead), or a combination of those symbols, beneath
the cross-out wheeled bin indicates that the battery contains the corresponding heavy
metals.
....................................................................................................................................................................................................................................
NN-20500-023
A-7
Issue 7.04 May 2010
....................................................................................................................................................................................................................................
Moreover, in compliance with legal requirements and contractual agreements, where

applicable, Alcatel-Lucent will offer to provide for the collection and treatment of
Alcatel-Lucent products bearing the logo at the end of their useful life, or products
displaced by Alcatel-Lucent equipment offers.
For information regarding take-back of equipment by Alcatel-Lucent, or for more
information regarding the requirements for recycling/disposal of a product, please contact
your Alcatel-Lucent account manager. Visit the Alcatel-Lucent Take-Back
(http://www.alcatel-lucent.com/product_takeback) web page, or contact Alcatel-Lucent
Takeback Support (mailto:takeback@alcatel-lucent.com) . For technical information on
product treatment, see the Alcatel-Lucent Recycling Information at http://www.
alcatel-lucent.com/product_recycling.
European Union (EU) Directive 2002/95/EC, Restriction of the use of certain Hazardous
Substances (RoHS), restricts the use of lead, mercury, cadmium, hexavalent chromium,
and certain flame retardants in electrical and electronic equipment. This Directive applies
to electrical and electronic products placed on the EU market after 1 July 2006, with
various exemptions, including an exemption for lead solder in network infrastructure
equipment. Alcatel-Lucent products shipped to the EU after 1 July 2006 comply with the
EU RoHS Directive.
....................................................................................................................................................................................................................................
NN-20500-023
A-8
Issue 7.04 May 2010
....................................................................................................................................................................................................................................

Alcatel-Lucent 9370 Radio Network Controller when deployed in the United States.
Federal communications commission
Note: Changes or modifications not expressly approved by Alcatel-Lucent could void

the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
This device may not cause harmful interference
This device must accept any interference received, including interference that may
cause undesired operation.
FCC Part 15 Class A
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protections against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at the user's expense.
The Alcatel-Lucent 9370 Radio Network Controller is Safety Certified.

UL 60950-1 (USA), by Information Technology Equipment - Safety - Part 1: General
Requirements US Regulatory Safety Standard .
9370 RNC CSA Certificate and Report:
Master Contract : 154792

Project : 2031833
Certificate : 1888020
This certification is marked on the equipment main nameplate label. If the local Authority
Having Jurisdiction (AHJ) require prior or additional verification of this certification, a
Product Certificate of Compliance can be obtained from the specific Certification Body
by the Business/Product Unit Applicant for the product or by contacting Technical
Support Services, within the United States at +1 630 224 4762, prompt 2:
....................................................................................................................................................................................................................................
NN-20500-023
A-9
Issue 7.04 May 2010
....................................................................................................................................................................................................................................
Any modifications to this equipment are not permitted without review and official written
authorization from the specific Certification Body. Unauthorized changes may violate the
Product Safety Certification. Modifications or changes authorized by official CN/CNN
are assumed to have received prior approval from this lab.
Indoor applications
This equipment is intended for installation in restricted access locations where access is
controlled or where access can only be gained by service personnel with a key or tool.
Access to this equipment is restricted to qualified service personnel only.
Eco-Environmental statements
for the return and/or collection of packaging waste from either the consumer or the end
user, or from the waste stream. Additionally, reuse, recovery, and/or recycling targets for
the return and/or collection of the packaging waste may be established. For more
information regarding collection and recovery of packaging and packaging waste within
specific jurisdictions, contact the Alcatel-Lucent Environment, Health and Safety
organization or Alcatel-Lucent Hazardous Waste Center technical support at (888)
539-2783.
The following notification applies to Alcatel-Lucent products distributed for sale, resale,
or use.
This product, part, or both may include a lithium-manganese dioxide battery, which
contains very small amounts of a perchlorate substance. Special handling may apply.
For California
Perchlorate Material - special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.
....................................................................................................................................................................................................................................
NN-20500-023
A-10
Issue 7.04 May 2010
Index
B backup, 5-2
.............................................................
C Cabinet
9370 RNC, 3-1

cooling system, 3-1
.............................................................
D DCPS, 6-4
documentation roadmap, 1-2

.............................................................
H hardware configuration
9370 RNC, 3-1

hardware replacement, 4-7
.............................................................
I
intervention restrictions, 4-7
.............................................................
L LED display, 7-2
LED states, 7-2

.............................................................
M MIB, 5-10
.............................................................
P power supply and alarm systems,
3-1
.............................................................
R roadmap
documentation, 1-2
....................................................................................................................................................................................................................................
NN-20500-023
IN-1
Issue 7.04 May 2010

9370 Maint Manual

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Use pursuant to applicable agreements

Use pursuant to applicable agreements

Reason for revision

New in this release

How to use this document ........................................................................................................................................................... xx

Roadmap to Radio Network Controller documentation

9370 RNC hardware presentation

9370 RNC emergency recovery procedures

To schedule an automatic backup on all 9370 RNCs

To launch a restore ..................................................................................................................................................................... 5-6

To replace a DCPS module

Product conformance statements

Compliance for European Union

Regular preventive maintenance actions ........................................................................................................... 4-2

Major software maintenance activities

Hardware replacement in the 9370 RNC

LED description for all modules

Description of LED states

Roadmap to Radio Network Controller documentation

9370 RNC components layout on the front panel

9370 RNC components layout on the rear panel

9370 RNC modules on the front panel

9370 RNC modules on the rear panel

9370 RNC configuration and software backup

Module front panel LEDs

About this document

Reason for reissue

New in this release

Feature 100832, IuBC interface over Ethernet on the RNC

Feature 34560, IP Carrier Grade evolution

Reformat to comply with current documentation standards.

About this document

This publication is intended for the operations and maintenance personnel.

This document applies to Alcatel-Lucent W-CDMA V7.1 system release.

Alcatel-Lucent recommends you to be familiar with the following documents:

Alcatel-Lucent 9370 Radio Network Controller - Technical Description,

Nortel Multiservice Switch 15000/20000 - Hardware Description, NN-10600-120

The following typographical conventions are used in this document:

File and directory names

graphical user interface text

About this document

Related document that is referenced in the document

Alcatel-Lucent 9370 Radio

The 9370 architecture, hardware

Alcatel-Lucent 9370 Radio

Procedures to remove PNNI

Nortel Multiservice Switch

Hardware description of Nortel

Nortel Multiservice Switch

Procedures to install, maintain,

List of terms used in

Safety guidelines and the

About this document

1-888-582-3688 (for the United States)

To comment on this document, go to the Online Comment Form (http://infodoc.

Roadmap to Radio Network Controller documentation

Roadmap to Radio Network Controller documentation

Roadmap to Radio Network Controller documentation

Alcatel-Lucent W-CDMA System - Document Collection Overview, NN-20500-050

Roadmap to Radio Network Controller documentation

Roadmap to Radio Network Controller documentation

Figure 1-1 Roadmap to Radio Network Controller documentation

Roadmap to Radio Network Controller documentation