HE03984: WE CAN'T ADD

PERSONS TO ENOVIA
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APAR status
Closed as user error.
Error description
add to your enovia.ini (server and studio) the following
variables :
MX_SMTP_HOST=mailhostext.emea.corp.ds
MX_SMTP_TIMEOUT=60
MX_SMTP_DEBUG=TRUE
for all user check Iconmail and Email (in Business)
Give adress mails to user (you can use real adresse mail to
check if you can receive email in your outlook box
==> to check if you can send email turn on SMTP traces
==>trace type SMTP on;
==> in MQL run : send mail to USER1 text "test";
==> by my side I get an error : System Error: #1600018: SMTP
error: 0 - non-numeric command reply
the scenario is :
When creating a user in the Web client
- we give values to all mandatory attributes -
- Email address is a valid one
- create a new user
==> User is Inactive
[This is wrong - it should be active]
==> all Attributes have the value Unknown.
==> Even the Email Address! [This is wrong, the values
should be what were entered when it was created]
- Go to Matrix the User exist in State inactive
- make him active.
- Going back to Web interface
==> I can see the User being active
Try to edit properties
==>Java error.
Local fix
empty
Problem summary
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Document
information
ENOVIA V6
Software version:
606
Reference #:
HE03984
Modified date:
2011-02-17
Page 1 oI 3 IBM HE03984: WE CAN'T ADD PERSONS TO ENOVIA - United States
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Problem conclusion
Temporary fix
Comments
Closed USER ERROR at customer request. Mistakes were made in
the properties file.
Additional Closure Information:
Closed USER ERROR at customer request. Mistakes were made in
the properties file.
APAR Information
APAR number
HE03984
Reported component name
ENOVIA V6
Reported component ID
562900400
Reported release
606
Status
CLOSED USE
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-02-03
Closed date
2011-02-17
Last modified date
2011-02-17
Page 2 oI 3 IBM HE03984: WE CAN'T ADD PERSONS TO ENOVIA - United States
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APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
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Page 3 oI 3 IBM HE03984: WE CAN'T ADD PERSONS TO ENOVIA - United States
3/22/2012 http://www-01.ibm.com/support/docview.wss?uidswg1HE03984