Ashutosh Mahapatra

Metro House,Vani Vihar BHUBANESWAR Mobile: 8763717258 E-Mail: nic.ashutosh@gmail.com Middle level assignments in Network Operations with an organisation of repute in the telecommunications/IT sector. PROFESSIONAL SYNOPSIS
Around 7 years of rich experience in Data Operations and presently associated with Tech

Mahindra Ltd., Bhubaneswar, India as Assistant Technical Consultant Network Operations. A keen planner, strategist & implementer with demonstrated abilities in Network infrastructure operations, management and new technology implementation for streamlining Telecom operations. Held key appointments in Operations & Maintenance (O&M) Functions. Comprehensive experience in designing systems/ procedures, change management in IT operations entailing mapping business processes and studying workflow to design solutions, ensuring business functionality adherence & enhancing competitive advantage. Adept in handling operations & maintenance of large telecom networks, encompassing mobile and basic processes/ services. Insightful knowledge of business process analysis and design, re-engineering, process rationalization, cost control, capacity planning, performance measurement and quality. A project planner with expertise managing overall operations for executing telecom networking projects involving scoping, initiating, high level design, resource mobilisation, execution within cost & time parameters. An enterprising leader with uncompromising commitment to performance excellence and an ardent bias for action in training & motivating Global Teams to maintain deliverables as per the SLA. Thrives in fast-paced environments, readily adapting to evolving business and technology challenges.

CORE COMPETENCIES Technology Administration Management Defect Management Integration Performance Monitoring Business Continuity Planning Network Operations

IT infrastructure Management

Client Relationship Management Systems Migration &

Resource Optimization Vendor/Partner Management Risk Mitigation & Control

Business Leadership Quality Assurance

Commissioning & Coordination ORGANISATIONAL DETAILS

Since Nov09 at Tech Mahindra Ltd., Pune, India as Assistant Technical Consultant Network/Telecom Operations (Tech Mahindra Ltd is India Pioneer Telecom application and IT solutions, providing Data and Mobile services.) Key Deliverables: Looking after the Provisioning & Designing of Telus Communications Ltd, IP/MPLS network spread all across Canada which comprises of Carrier WAN, ADSL, ADSL+, Business Internet, WAN L3 VPN, Bonded T1 Circuits, RAD RICI. Taking care of regular activities like provisioning & IP Designing with network related issues if any. 1

Involved with Quality checks for verification of Circuits undergoing Migration, new installation & Hot-Cuts etc. Looking after the activities carried out by Telus Managed Service Assurance team closely as the Service Maintenance Centre of the existing services of Bell and Atria Network. Attaining Huddle calls (Weekly) and Daily Touch point calls with Telus PSM Team. Supervising Preventive Maintenance(PM) & Outage issues of managing Tata Docomo network. Co-ordination with FLEs in resolution of Punch point and maintenance of ICR/Non-ICR with inventory control of equips.

Key Highlights: Major involvement in Network Expansion, Provisioning & Designing of High end IP services. Involved with PMs and Punch point in maintenance of GSM network. Providing IP solutions to customers in Migration. Devices used: Juniper M10 i, Load Balancer (F5). Cisco 7206 VXR,Alcatel 5620 for PVCs,ATM and CFR.

May07-Nov09 at Wipro Technologies Ltd., Gurgaon as Senior Project Engineer Network Operations (Wipro Technologies Limited (WPL) spearheads the Wipro Group's presence in IT Solutions.) Key Deliverables: Working as a SME for Motorola, NSN and France Telecom Data centre and NOC. WAN Operation and Maintenance with documentation of SOP in compliance to Data centre standards. Providing Tier 3 support for Lease, ISDN Circuits for IP NOC . Accountable for traffic monitoring(tools viz WHATs UP Gold, MRTG,IBM Netcool) and installation of Cisco Work shop viz Cisco ANA. Keeping track of Network issues and queries of customer. Responsible for configuration and installation of Cisco Products as Routers(3600,3700,7206)Switches(Catalyst 3550,3750),NMS(Unicentre CA) . Commissioning of NSN BSC(2i,3i 660,1000,2000,3000),BTS for PS(Gb over IP) and CS(Live call set-up) Writing of Procedure documents using MML language for Software and Hardware Upgradation for system capacity of Equipment from S13 to S14 using Req. Spec and Implement Spec. Configuration of PE and CE config using Routing Protocols viz BGP,OSPF,HSRP. Key Highlights: Major contribution during WAN Operation and Maintenance. Received best Engineer award. Feb06-May07 at HCL Infosystem Ltd.,Noida as Network Engineer Customer Support Key Deliverables: Handling Provisioning and Designing: o RAD RICI o WIG 32(Addition of Modules) o NEBULA ( OC3 Setup) o STRINGER o VISIO. COMMENCED CAREER WITH Mar05-Dec05 at National Informatics Centre (ISP).NewDelhi as Network Engineer PROJECTS HANDLED

Completed projects on: o Installation & commissioning of LAN Restructing at Parliament. o Operation and Maintenance of IP NOC at AIIMS o Received best performer award twice. Certification(s) CCNA. Hall Mark-GSM/GPRS ITIL(Ver 2.0)

EDUCATION B.tech in Electronics and communications from MITS, BPUT University with 70% in 2005. Persuing MBA(Operations) from Manipal University,Karnataka.

IT SKILLS Packages Applications PERSONAL DETAILS Date of Birth Language Proficiency Passport No. 4th Dec, 1982 English, Hindi and Oriya F2340506 Word, Excel, and PowerPoint. Configuration and Integration of Different NMS & EMS on Cisco and Unicentre product. OS Windows/NT/Unix