OSP™

Innovative Approach to Service

V94.2 Users’ Conference 2008

Davide Pagnotta
Ansaldo Energia
Head of Strategic Marketing
Overview

• Service Market Trends

• OSP™ - Our Innovative Business Model

• OSP™ Solutions in practice

• Going Forward
The Service Market Trends
 Service Market Trends

Customer
Value
Asset
Optimization
Asset Asset Asset
Protection Enhancement Management
• Expertise • Reverse Engineering • Data Management
Enablers • Capital • Tecnology • Risk Analysis
• People • Advanced Communication • Project Financing
• Life Extension Projects

•• LTSA
LTSA
• Parts •• Revampings/Upgrades
Revampings/Upgrades •• Plant
Plant Upgrading
Upgrading
Services • Repairs •• RAM
RAM Engineering
Engineering •• Risk
Risk Based
Based
• Maintenance •• Remote
Remote Moni.
Moni. &
& Diagn.
Diagn. Inspection/Predictive
Inspection/Predictive
•• Other
Other OEM’s
OEM’s Maintenance
Maintenance
•• EHS
EHS Services
Services
Service Development

From Spare Parts to Value Added

OSP™ - Our Innovative Business Model
 OSP™ – Our Innovative Service Model

Ansaldo Energia, in the Power Generation field: One-stop-shop for Service Over a century of experience in
Solutions on STs and GENs all aspects of GTs
• Equipment & Plant Design
• Engineering • Engineering • Technologically rich
• Manufacturing • Site management • Innovative
• Contracting • Spares and repairs • Full Service solutions
• Services • On-site Machining

OEM ISP
 OSP™ – Our Innovative Service Model

Ansaldo Energia, in the Power Generation field: One-stop-shop for Service Over a century of experience in
Solutions on STs and GENs all aspects of GTs
• Equipment & Plant Design
• Engineering • Engineering • Technologically rich
• Manufacturing • Site management • Innovative
• Contracting • Spares and repairs • Full Service solutions
• Services • On-site Machining
OSP™ Mission

To become the one-stop shop to serve the Energy industry

across a broad range of power generation equipment
OSP™ One-Stop Shop
OSP™ Broad Range

Technology

G
ng ES

Alstom/ABB/BBC
General Electric
Siemens 50 Hz
ni &

Westinghouse
it TS
os T

Mitsubishi
io
P &
N
E
A
Field

Repair

Gas Turbine
Spare parts

Upgrades

L.T.S.A.

Training

Steam Turbine Field

Repair

Spare parts

Upgrades

L.T.S.A.

Training

Field

Repair
Generator

Spare parts

Upgrades

L.T.S.A.

Training

Ansaldo Energia OSP™

 Ansaldo Energia Milestones
Solid Grounds for OSP™

1853 Gio. Ansaldo & C. was born manufacturing the first locomotive
1923 First Power Station
1949 Licensefor
GE License forSteam
SteamTurbines
Turbines and
and Generators
Generators
1980 Units
UnitsBuilt:
Strong overseas commitment 360
Built: 360
1989 ABB
ABB
MW Licenseefor
Licensee
MWInstalled:
Installed: forSteam
SteamTurbines
Turbines
42,200 and
and
42,200 Generators
Generators
1991 Units
Units
LicenseBuilt:
AnsaldoEnergia
Built:
Duration: was born 40 Years70
70
License Duration: 40 Years
1991 MW
MWInstalled:
Siemens 12,700
License for Gas Turbines
Installed: 12,700
1991 Westinghouse
License
LicenseDuration:
Westinghouse License
License
Duration: forfor
14Steam
14 Years
Steam Turbines
Turbines
Years
1998 Business
Units model refocused on energy
UnitsBuilt:
Built: 218 sector
218
2004 New
MW Global Service Strategy32,850
MWInstalled:
Installed: 32,850
2005 Total technological independence
2006 AcquisitionofofESG
Acquisition ESGand
and TTS
TTS
2007 OSP Concept Launch
OSP™ Solutions – Recent examples
 OSP™ – Some recent achievements

General Electric Gas Turbines

• LTSA:
– 3 x GE 6B LTSA - Turkey
– 2 x GE 6B LTSA - Poland
• Fuel Conversion: 12 x GE 9E - Israel
• Low NOx Combustion:
– 2 x GE 9E - Italy
– 2 x GE 6B - Oman and France
• Relocation: 2 x GE 6B - UK
• Major Overhauls: 6 x GE 5P - Morocco
 OSP™ – Some recent achievements

Steam Turbines and Generators

• ST+GEN Refurbishment:
– Alstom - Lybia (repeat orders)
– Elin - Turkey
– Escher Wiss - Belgium (ST only)
• ST Upgrade:
– ABB - Spain
– 3D optimised 43” LP
– Improved power and heat rate
• GEN Stator Rewinding:
– ABB - Colombia
– Completely On-Site - 53 days
 OSP™ Long Term Service Agreements

Unit Control System

Total Maintenance concept

• Guaranteed Parts availability THOMS
Call Centre
• Lower stock levels
• No frozen investments in parts and
tools
Local THOMS Operator Interface
• Guaranteed Plant Performance Station
• Priority services
• Single point of contact Online Monitoring System

OSP™ LTSA OEM LTSA

11 countries 25 GW
7 customers 23 customers
16 units 115 units
Going Forward
OSP™ Growing Portfolio

Technology Technology

G
ng ES

Alstom/ABB/BBC
Alstom/ABB/BBC
General Electric

General Electric
Siemens 50 Hz

Siemens 60 Hz
ni &

Westinghouse
Westinghouse
it TS
os T

Mitsubishi
Mitsubishi
io
P &
N
E
A

Field Field

Repair Repair

Gas Turbine
Gas Turbine

Spare parts Spare parts

Upgrades Upgrades

L.T.S.A. L.T.S.A.

Training Training

Field Field
Steam Turbine

Steam Turbine
Repair Repair

Spare parts Spare parts

Upgrades Upgrades

L.T.S.A. L.T.S.A.

Training Training

Field Field

Repair Repair
Generator

Generator
Spare parts Spare parts

Upgrades Upgrades

L.T.S.A. L.T.S.A.

Training Training

Ansaldo Energia OSP™