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Planning Your Oracle E-Business Suite Upgrade from Release 11i to 12.1 and Beyond
Anne Carlson Senior Director, Oracle E-Business Suite Product Strategy

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracles products remains at the sole discretion of Oracle.

Planning Your Upgrade Agenda

Business Value of the Upgrade Best Practices for Your Upgrade Project
Starting Your Upgrade Project Planning Your Upgrade Approach Preparing for Your Upgrade Execution

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EBS Support Timelines Additional Resources

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Business Value of Upgrading from E-Business Suite 11i to 12.1

Oracle E-Business Suite

Focused on Financials and Technology

Financials

Applications Technology

Procurement

Customer & Master Data Management

E-Business Suite 12
Supply Chain

Human Capital

Oracle E-Business Suite R12

Global Financial Architecture

Major Initiatives:
1. 2. Ledger and Ledger Sets Multi-Org Access Control Subledger Accounting Tax Engine Intercompany Bank Model
Multi-Org Access Control
Dr Cr

General Ledger Ledger & Ledger Sets

Subledger Accounting (SLA)

3. 4. 5. 6.

Tax Engine

Inter Company

Bank Model

Inventory

Receivables Payables

Projects

Work in Process

Purchasing

Oracle E-Business Suite

Substantial Value in Every Area

Financials Procurement & Projects Applications Technology

Procurement

Customer & Master Data Management

E-Business Suite 12.1

Supply Chain Human Capital

Oracle E-Business Suite R12.1

Enhanced Product Areas
Buyers Workbench, Sourcing,
Procurement Contracts, Electronic Invoicing, iSupplier Portal

New Products in 12/12.1

Spend Analysis, Classification &
Supplier Lifecycle Management

Learning Management, Recruiting,

HCM Performance Management, Talent Profile, Incentive Compensation

Succession Planning, Incentive

Comp Analytics/ HR Analytics

Shared Service Centers, Advanced

Financials Collections, Internet Expenses, Channel Revenue Mgmt

Financials Accounting Hub,

Federal Financial Analytics

SCM

Enterprise Asset Management,

Warehouse Management

Value Chain Planning, Landed

Cost Management, Manufacturing Execution

Projects

Project Management for Asset

Based Industries (Util, E&C, O&G etc.)

Projects Analytics, Primavera

Integration

CRM

Service & Field Service Core Product Hub

Price Protection, Supplier Ship &

Debit

MDM

PIM for Telco, PIM for Retail, Site

Hub, Supplier Hub

Industries

Wholesale Distribution, Public Sector, High Technology , Engineering & Construction, Life Sciences, Retail, Professional Services, Communications, Consumer Goods, Utilities
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Finding Additional Information

Accelerate your evaluation and planning

Contains Presentations RCDs RVPs Videos Customer Stories White Papers etc http://launch.oracle.com/?EBSUpgrade
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Building the Business Case for Upgrading

Evaluate the new 12.1 features in the products you are currently running
Opportunities to eliminate customizations Greater flexibility to match the needs of your business Opportunities for additional automation and process improvement

Look for adjacent products that might add value

Many products are much stronger at the 12.1 level than they were in 11i Adding modules is low cost since you are leveraging the implementation work you have already done Some customers have justified the upgrade primarily by the need to get to the 12.1 level so they could implement additional products

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EBS Product Update: Continued Releases and Innovation

Ongoing Consumable Low Upgrade Cost Point Releases

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Best Practices for Your Upgrade Project

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Starting Your Upgrade Project

Best Practices

1. Assemble the right project team 2. Allocate enough time and resources 3. Establish the target release

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1. Assemble the Right Project Team

Include All of the Relevant Stakeholders

Dedicated Project Manager

Executive Steering Committee

Technical Team
DBA Apps (mid-tier) Specialist Performance Specialist Customization Developer

Business Process Owners

Functional Specialists

Tax Specialist

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2. Allocate Enough Time and Resources

11i to 12.1 upgrade is bigger than 11i Maintenance Pack upgrades (e.g., 11i9 to 11i10)
Significant changes in Financials functionality and data model More flexible implementation options

Time and resource estimates from 11i Maintenance Pack upgrades may not apply

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2. Allocate Enough Time and Resources

Required time and resources will depend on your circumstances

Number of EBS modules youve implemented Scope and complexity of your customizations Number and extent of your integrations Effort you typically invest in testing major release level changes Other systems changes youre combining with the upgrade

Many SIs and Consultants with 12.1 upgrade experience to help you estimate

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3. Establish the Target Release

12.1.3 Became Available in August 2010

Do Rapid Install to get 12.1 tech stack & product files Apply latest Release Update Pack (12.1.3)
Legislative and regulatory updates Minor enhancements Error corrections

Apply critical patches for the products in your footprint

Recommended R12 Patches in MOS Patches &Updates Oracle Applications Release Notes, Doc 798258.1

Track critical fixes youve made to 11i and discuss with Support whether those also apply to 12.1.3
11i bug fixes issued after May 2010 may not be in 12.1.3

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Planning Your Upgrade Approach

Best Practices

1. 2. 3. 4. 5. 6.

Decide: upgrade vs. reimplement Upgrade before expanding your footprint Plan for some Financials setup Plan the upgrade of customizations Plan for related systems changes Preview Release 12.2

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Upgrade
Current 11i Instance
Procurement

Supply Chain

Run Oracle tools on your current instance to Install 12.1 file system Upgrade all data to 12.1

Applications Technology

E-Business Suite 11i10 12.1

Financials & Projects Customer & Master Data Management Human Capital

Go live on your upgraded instance

Upgraded 12.1 Instance

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Reimplement
Current 11i Instance
Procurement

New 12.1 Instance

Procurement Applications Technology Supply Chain

Use Oracle tools to install a new 12.1 instance Do setups on the new instance Migrate data from your legacy instance using Oracles: Interface tables APIs

Applications Technology

Supply Chain

11i10
Financials & Projects Customer & Master Data Management Human Capital

Data Migration
Financials & Projects

12.1
Human Capital Customer & Master Data Management

Legacy Instance

Reimplemented Instance

Go live on your reimplemented instance

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Hybrid: Upgrade & Consolidate

Europe
Procurement

Applications Technology

Supply Chain

E-Business Suite 11i10 11i10

Financials & Projects Customer & Master Data Management Human Capital Applications Technology

US-HQ
Procurement

Supply Chain

Upgrade your US-HQ instance to 12.1 Do international setups on the upgraded instance Migrate data from your international instances Go live on your global single instance

Asia Pacific
Financials & Projects Procurement Supply Chain

E-Business Suite 11i10 12.1

Human Capital Customer & Master Data Management

Applications Technology

E-Business Suite 11i10 11i10

Financials & Projects Customer & Master Data Management Human Capital

Global Single Instance

Legacy Instances
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1. Decide: Upgrade vs. Reimplement

Do an upgrade if you:
Are satisfied with core Financials configurations such as: Chart of Accounts definition Costing Method Calendar Run a single instance of EBS Use standard business processes with minimal customization Want to carry forward historical transaction data

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1. Decide: Upgrade vs. Reimplement

Consider a reimplementation if you:

Are dissatisfied with core Financials configurations such as: Chart of Accounts definition Costing Method Calendar Want to combine instances into a new gold instance Want to standardize business processes and eliminate numerous customizations

In practice, we see many more upgrades than reimplementations

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AT&T Inc. Upgraded to Oracle E-Business Suite Release 12 to Centralize Accounting Processes
COMPANY OVERVIEW One of the worlds largest Telecommunications companies

CUSTOMER PERSPECTIVE
We upgraded to Oracle E-Business Suite Release 12 and Oracle Financial Accounting Hub to achieve greater efficiency and effectiveness globally in the wake of our recent acquisitions and our plan to centralize accounting for all of our worldwide operating companies. Oracle helped us to achieve that goal on time and on budget Roxanne Shelton, Executive Director, Financial Applications, AT&T Inc.

Industry: Communications Employees: 294,600 Revenue: US$124 billion

CHALLENGES/OPPORTUNITIES Upgrade the companys existing Oracle enterprise resource planning (ERP) system to accommodate recent communications industry acquisitions and more easily incorporate international operating companies

Support centralization of business operations to achieve

greater consistency, data reliability, and global visibility SOLUTIONS Oracle Financials Oracle Fixed Assets Oracle Financial Accounting Hub Oracle Project Costing

RESULTS

Enabled users to get financial results

more quickly and get up-to-date data in the hands of decision makers, ultimately accelerating monthly financial close by nearly 25%

Standardized accounting rules,

reducing the chart of accounts by 1/3

Streamlined processing of more than

1.2 million invoices per month

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2. Upgrade Before Expanding Your Footprint

If you want to add more EBS products to your footprint:

a) Implement more products at the 11i level, then upgrade later b) Implement more products in a separate 12.1 instance c) Upgrade to 12.1 first, then implement more products

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2. Upgrade Before Expanding Your Footprint

If you want to add more EBS products to your footprint:

a) Implement more products at the 11i level, then upgrade later b) Implement more products in a separate 12.1 instance c) Upgrade to 12.1 first, then implement more products

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2. Upgrade Before Expanding Your Footprint

Upgrade to 12.1 first, then implement more products

Dont slow progress towards 12.1 with numerous 11i projects Implement and stabilize new business processes once Many products are much stronger at the 12.1 level Dont implement more products in a separate 12.1 instance unless you plan to keep separate instances

Related point dont split to two instances to upgrade one product area ahead of another

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Chicago Public Schools Upgraded to Oracle E-Business Suite Release 12.1 on Time
COMPANY OVERVIEW The nations third largest school district that serves approximately 407,000 students in 666 schools

CUSTOMER PERSPECTIVE
We went live with Oracle E-Business Suite Release 12.1 on time and on budget. The new features in the latest version will enable us to operate more efficiently and effectively, such as managing our US$6 billion capital and grant monies. Prasad Nettum, Director for Enterprise Financial Systems

Industry: Public Sector Employees: 55,000 Revenue: US$6 billion

CHALLENGES/OPPORTUNITIES Upgrade the school districts existing Oracle enterprise resource planning (ERP) system to gain new functionality and to enable the system to scale for future growth under extreme budgetary and staffing constraints due to the current economy

RESULTS

Review and reduce the systems more than 100

customizations for better management efficiency

Completed the aggressive upgrade

within the original project timeline and budget despite changes half way through

Implement additional modules on the latest version of Oracle

E-Business Suite to save time and money SOLUTIONS Oracle Financials Oracle Procurement Oracle Projects Oracle Enterprise Asset Management Oracle User Productivity Kit

Solved problems quickly and met

aggressive goals with a small IT staff

Managed and monitored work orders

more efficiently

September 2009

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3. Plan for Some Financials Setup

Even in the upgrade case, plan on reviewing your Financials setups

Some setups done separately in 11i modules are centralized in 12.1

Validate that new centralized setups reflect consistent tax and accounting treatments that you expect
UNIFIED BANK ACCOUNT MODEL CENTRALIZED PAYMENTS ENGINE Funds Capture and Disbursement ONE GLOBAL TAX ENGINE Centrally managed rules Consistent tax services
Legal Entity Operating Units
Payments Engine
Regime

Tax Determination Process

Applicable Taxes Tax Status, Rate Taxable Tax Basis Calculation

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3. Plan for Some Financials Setup

Understand Financials upgrade impacts

Oracle Financials & Procurement Functional Upgrade Guide Architecture changes, data migration R12 Upgrade Considerations by Product (Doc 889733.1) Process changes, configuration changes, hints and tips Accounting Setup Manager Pre-Update Diagnosis Report Setup inconsistencies you should resolve before upgrade

Understand additional implementation options

Oracle Financials Concepts Guide Oracle Financials Implementation Guide

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4. Plan the Upgrade of Customizations

Inventory Customizations and Prioritize for Upgrade

Review 12.1 functionality to see what is now available in the product

See Release Content Documents, Doc 561580.1 Save money by retiring customizations

Research country-specific localizations

See Introduction to Add-On Localizations, Doc 429042.1

Consider engaging Oracle Consulting for a CEMLI review

Customization, Extension, Modification, Localization, and Integration

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4. Plan the Upgrade of Customizations

Adapt Custom Code to Data Model Changes

EBS Data Model Comparison Report (Doc1290886.1) lists database object definition changes between:
11.5.10.2 and 12.1.3 12.0.4 and 12.1.3 12.0.6 and 12.1.3 12.1.1 and 12.1.3

Example impacts:
Switch custom reconciliation reports from distribution lines in separate apps to new Subledger Accounting (XLA) tables Update custom Oracle Discoverer Business Areas

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4. Plan the Upgrade of Customizations

Adapt Custom Code to Technology Changes

Custom code in standard 11i development technologies is generally compatible

OA Framework Oracle Forms Oracle Reports Oracle Workflow

Certain technologies have been replaced (Doc 374398.1)

Mod_plsql Oracle Reports Server Reports Oracle Graphics integrations with Oracle Forms AK mode of Oracle Application Framework

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4. Plan the Upgrade of Customizations

Consider Migrating Custom Oracle Reports to BI Publisher

You can migrate to BI Publisher before you upgrade

May need to adjust queries, but formatting remains valid

Use migration utility or leverage delivered templates

12.1 includes over 2600 layout templates registered against more than 2000 data sources across 92 products

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4. Plan the Upgrade of Customizations

Consider Replacing Custom Discoverer Reports with OBIA / OBIEE

You can continue to use Oracle Discoverer in 12.1 for custom reports If you are reimplementing custom Discoverer reports, consider replacing with Oracle BI Applications (OBIA)
Pre-built, pre-integrated analytics for Oracles ERP and CRM offerings Built with OBIEE, Oracles strategic business intelligence platform

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4. Plan the Upgrade of Customizations

Plan For New or Reimplemented Custom Screens

Use personalization functionality where possible

OA Framework or Forms Personalization Flexfields Folders

Extend incrementally using standard E-Business Suite technologies

OA Framework Oracle Forms Oracle Workflow

Consider new Fusion Middleware tools such as ADF and SOA Suite for separate custom applications

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5. Plan for Related Systems Changes

Database and Operating System Levels

Before upgrading, you must be on a 12.1-certified database level: 10gR2, 11gR1, or 11gR2 Consider getting to latest database level certified for your current EBS level
Both 11i10 and 12.1 are certified on 10gR2, 11gR1, 11gR2 See Database Preparation Guidelines for an Oracle EBusiness Suite Release 12.1.1 Upgrade, Doc 761570.1

Similar considerations apply to your operating system

See MOS Certifications and Oracle Applications Installation and Upgrade Notes Release 12 (12.1.1) for your platform

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5. Plan for Related Systems Changes

Architecture Conversions

These related architecture conversions can be accomplished while on 11i:

Oracle Applications Tablespace Model - OATM Reduces number of tablespaces to 12 from 2 per product Compacts database, optimizes storage settings and reduces I/O See Doc 248857.1 Multiple Organization Architecture Convert from single-organization architecture to enable Multi Org Access Control Can have 1 operating unit See Doc 210193.1

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5. Plan for Related Systems Changes

Platform Migrations

Middle tier: Use Rapid Install to install 12.1 file system on target platform, then continue with upgrade Database tier: Re-platform before 12.1 upgrade
Target has same endian format (byte ordering): Transportable Database (Doc 729309.1) Target has different endian format: Export/Import (Datapump), but slow for databases > 1TB 11i/10gR2 (Doc 362205.1) 11i/11gR1 and 11i/11gR2 (Doc 557738.1) Transportable Tablespaces is better for large databases 11i/10gR2 (Doc 454574.1) 11i/11gR2 (Doc 1366265.1)

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5. Plan for Related Systems Changes

Should you combine related systems changes with your 12.1 project and downtime?
Single Project & Downtime Less total downtime & testing More complex troubleshooting More business risk Multiple Projects & Downtimes Likely more total downtime & testing Simplified troubleshooting Less business risk

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5. Plan for Related Systems Changes

Different enterprises will make different scope and phasing decisions based on:
How frequently they can take a downtime How long any single downtime can be How much testing their business requires

In practice, many enterprises complete related system changes ahead of the 12.1 project and downtime

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6. Preview Release 12.2

12.2 will contain functional and technical advances, including Online Patching
Adds to overall value proposition of Release 12 upgrade

Dont wait for 12.2 to come out before analyzing and planning your 12.1 upgrade
12.1 functional upgrade analysis will apply equally to 12.2 Once on 12.1, the upgrade to 12.2 will be much smaller than the 11i to R12.x upgrade

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Technology Highlights
Weblogic 11g, Database 11gR2 and Online Patching WHATS COMING Latest middleware: Fusion Middleware 11g WebLogic Server to replace OC4J
Web Listener
Application Database

WebLogic Server
JDBC/SQL Net

Latest database: Oracle 11gR2 11.2 Database Online patching via EditionBased Redefinition Improved performance via database result caching

Global Single Data Model

WebLogic JSP

BC4J UIX 11g BI Publisher Forms

RAC & ASM

Edition-Based Redefinition

Reducing Patching Downtime

Online Patching With Oracle 11g Release 2 Database WHATS COMING Functionality leverages native 11g R2 features that allow online application upgrade with uninterrupted availability of the application Patches can be applied while the production system is fully operational Only a short downtime is required to complete patching process The amount of downtime required by any patch will be more predictable

Preparing for Your Upgrade Execution

Best Practices

1. Test, Test, Test 2. Take steps to minimize downtime 3. Prepare business users for change

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1. Test, Test, Test

Do Full Functional Testing at Full Data Volumes

Test end to end with complete production data set

Find latent data conditions that will fail 12.1s tighter validation

Test all business scenarios with upgraded & new data

Enter an invoice in 11i, issue a credit memo against it in 12.1

Compare key reports before and after upgrade

AP Trial Balance AR Reconciliation reports

Do data verification tasks described in upgrade guide

See Oracle E-Business Suite Upgrade Guide, Release 11i to 12.1.1 (Appendix F)

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1. Test, Test, Test

Test Your Period-End Close

During UAT, test month-end close at full data volumes

Resolve any exceptions

After go-live, simulate month-end close a few days before actual close
Keep project team within reach through your first close

See: R12: Period-End Procedures for Oracle Financials E-Business Suite (Doc 961285.1)

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1. Test, Test, Test

Do Load and Volume Testing

Batch load tests

Run production concurrent requests on your test system

User Participation Tests

Let users go unscripted at full production processing capacity

Automated load testing

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1. Test, Test, Test

Consider Oracles Automated Testing Solution

Oracle Application Testing Suite (OATS)

1. Oracle Load Testing
scalability, performance & load testing

2. Oracle Functional Testing

functional and regression testing 3. Oracle Test Manager test process management, test execution & defect tracking

12.1.1 Test Starter Kit

Instruction guide Sample QA test scripts See Oracle Application Testing Suite Downloads > Application Testing Suite

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2. Take Steps to Minimize Downtime

Do several complete practice upgrades

Establish that the upgrade will fit into your downtime window

Optimize your timing

Tune performance of the core upgrade driver See Oracle E-Business Suite Upgrade Guide, Release 11i to 12.1.1 Minimize duration of tasks performed before & after core upgrade driver runs Interim backups Final acceptance testing

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2. Take Steps to Minimize Downtime

Downtime Reduction Techniques

Run The Upgrade Manual Script (TUMS) to identify tasks you can omit (UG Chapter 2) Apply Consolidated Upgrade Patch for fixes to upgrade code (Doc 798258.1) Reduce data volume using archive and purge (Doc 752322.1) Use Subledger Accounting Upgrade by Request (UG Appendix G and Doc 604893.1) Use a shared APPL_TOP (Doc 384248.1) and Distributed AD (Doc 236469.1) Use a staged APPL_TOP (Doc 734025.1) Complete functional pre-upgrade tasks in Upgrade Guide (UG Appendix E) Parallelize pre- and post-upgrade technical activities Isolate post-upgrade concurrent programs in a special queue (Doc 399362.1)

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2. Take Steps to Minimize Downtime

Subledger Accounting Upgrade by Request

Limit historical accounting data upgraded during critical downtime using SLA Pre-Upgrade program
Set range of periods to upgrade; default is current fiscal year, or minimum of 6 periods Some SLA functionality relies on availability of previous accounting data Example: To cancel an invoice from 2 years ago, need to upgrade at least 2 years of accounting data

Option to run SLA Post-Upgrade program for additional historical data

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3. Prepare Business Users for Changes

Consider Oracles End User Productivity Solutions

Oracle Tutor
Capture and maintain business process documentation

Oracle UPK
Capture and maintain interactive UI simulations Adapt pre-built E-Business Suite content Deploy as online help

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Drive Greater End User Productivity

UPK Pre-Built End-User Documentation User Modes
SEE IT TRY IT KNOW IT DO IT

Self-Running Demo

Interactive Simulation

Testing for Competence

Context-Sensitive Help

2,300+ Pre-delivered Topics for Release 12.1

Financials
Payables Receivables General Ledger Assets Internet Expenses Advanced Global Intercompany System E-Business Tax Subledger Accounting Bank Account Setup/Maintenance

HRMS
Human Resources Payroll Self-Service HR Performance Mgmt Time and Labor iRecruitment Learning Mgmt

Manufacturing
Shop Floor Management Work In Process Discrete MES OPM Product Development OPM Process Execution OPM MES

Procurement
Purchasing iSupplier Portal iProcurement

Projects
Project Costing Project Mgmt Project Resource Mgmt

Applications Technology
Applications Mgmt Forms Personalization

Distribution
Inventory Order Mgmt Shipping Execution

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EBS Support Timelines

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E-Business Suite Support Timelines

5 Years of Premier and 3 Years of Extended Support

2007

2008

2009

2010

2011

2012

2013 2014 2015 2016 2017

Nov 10
11.5.10

Premier

Extended Nov 13

Sustaining

R12

Premier GA

Extended Jan 12

Sustaining Jan 15

R12.1

Premier GA

May 14 Extended
Fee Waived thru May 15

Sustaining

May 17

11i Extended Support Ends in November 2013 12.1 Extended Support fee waived through May 2015
More info: http://www.oracle.com/support/library/extended-support-faq.pdf

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E-Business Suite Extended Support Policies

11.5.10 Minimum Patch Level and Extended Support Information Center

11.5.10 Minimum Patch Level

Doc 883202.1

Patch Wizard utility

Doc 1178133.1

Extended Support Pricing & Policy

http://www.oracle.com/ us/corporate/pricing/pri ce-lists/index.html http://www.oracle.com/ us/support/policies/inde x.html
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My Oracle Support > Doc ID 1199724.1

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Additional Resources

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Leverage Oracles Information Resources

Accelerate Your Evaluation and Planning

My Oracle Support: E-Business Suite Release 12.1 Info Center

Links* > Tools and Training > E-Business Suite > Release 12.1 Info Center (Doc ID: 806593.1)

* To access Links, on the Knowledge tab choose Customize Page and drag Links onto the page

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Leverage Oracles Information Resources

Accelerate Your Evaluation and Planning

My Oracle Support: Release Value Propositions (RVPs)

Links* > Tools and Training > E-Business Suite > Release 12.1 Info Center (Doc ID: 804373.1)

* To access Links, on the Knowledge tab choose Customize Page and drag Links onto the page

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Leverage Oracles Information Resources

Accelerate Your Evaluation and Planning

My Oracle Support: Release Content Documents (RCDs)

Links* > Tools and Training > E-Business Suite > Release 12.1 Info Center (Doc ID: 561580.1)

* To access Links, on the Knowledge tab choose Customize Page and drag Links onto the page

61

Leverage Oracles Information Resources

Accelerate Your Evaluation and Planning

My Oracle Support: Transfer of Information (TOI) Online Training

Links* > Tools and Training > E-Business Suite > Release 12.1 Info Center (Doc ID: 807319.1 )

* To access Links, on the Knowledge tab choose Customize Page and drag Links onto the page

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Leverage Oracles Information Resources

New Options for Accessing E-Business Suite 12.1 Documentation

HTML and PDF versions of each book Enhanced crossbook search Alphabetical master book list http://download.ora cle.com/docs/cd/E1 8727_01/index.htm

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Leverage Oracles Support Resources

E-Business Suite Upgrade Advisors

Collection of key documents and webcasts on EBS upgrade Specific to a product area and upgrade path
Tech Stack: Doc 269.1 Financials & Projects: Doc 256.1 HCM: Doc 257.1 Manufacturing: Doc 258.1

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Leverage Oracles Support Resources

Maintenance Wizard Free Support Tool

My Oracle Support > Doc ID 215527.1

Steps you thru 11i to 12.1 upgrade Filters out steps that dont apply Indicates critical patches Keeps log & status Allows custom steps & annotations

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Leverage Oracles Support Resources

My Oracle Support Upgrade Community

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Leverage Oracles Support Resources

Oracle Technology Network Install / Upgrade Forum

forums.oracle.com>EBusinessSuite>Technology LCM11i:Install/Upgrade

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Planning Your Upgrade Recap

Business Value of the Upgrade Best Practices for Your Upgrade Project
Starting your upgrade project Planning your upgrade approach Preparing for your upgrade execution

<Insert Picture Here>

EBS Support Timelines Additional Resources

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For more information

Related white paper:

"Planning Your Oracle E-Business Suite Upgrade from Release 11i to Release 12.1" (Doc 987516.1)

Share your best practices and lessons learned:

Contact anne.carlson@oracle.com

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