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SCDL- BUSINESS COMMUNICATION PAPER-4

PAPER CODE 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com


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Multiple Choice Single Answer Question Written communication is a Correct Answer Non-Direct Communication Your Answer Non-Direct Communication Multiple Choice Single Answer Question The most effective way of communication Correct Answer Written Your Answer Written Multiple Choice Single Answer Question It can be used as legal record which may be used in the court of law Correct Answer Written communication Your Answer Written communication Multiple Choice Single Answer Question Barrier for written communication can be Correct Answer Language Your Answer Language Multiple Choice Single Answer Question These are permanent records for business Correct Answer Business letters Your Answer Business letters Multiple Choice Single Answer Question It is very useful in collecting dues from customers Business letters Your Answer Business letters Multiple Choice Multiple Answer Question The activities included in written communication are Business Letters , Reports , Notices Your Answer Business Letters , Reports , Multiple Choice Multiple Answer Question The different types of grapevine chains are Correct Answer Gossip chain , Cluster chain , Probability chain Gossip chain , Cluster chain , Probability chain

Correct Answer

Correct Answer

Your Answer

Multiple Answer Question A head drawn too far backwards or stiffly held straight up indicates Correct Answer Pride , Haughtiness Your Answer Pride , Haughtiness Multiple Choice Single Answer

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SCDL- BUSINESS COMMUNICATION PAPER-4


PAPER CODE 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com
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Question It is help to announce the time goals to the members when Answer The meeting begins Your Answer The meeting begins Correct

Multiple Choice Multiple Answer Question The minutes of meeting provides Correct Answer Brief account of meeting , Authoritative account , Decisions reached Your Answer Brief account of meeting , Decisions reached True/False Question For formal meeting it is unnecessary to have an agenda False Your Answer False Multiple Choice Multiple Answer Question The manager should provide with Correct Answer Vision , Values , Verve Your Answer Vision , Values , Verve True/False Question As a manager you should put same answers to everysituation Answer False Your Answer False Match The Following Question what is the ability to visualize the future it makes life more enjoyable Lack of what is incredibly limiting What is required for realizing your vision Making your vision a reality would not be Correct Answer Vision achievements Perspective instantaneous Strategy Your Answer Vision achievements Perspective Strategy instantaneous

Correct Answer

Correct

Multiple Choice Single Answer Question Successful people live and work in the Correct Answer Present Your Answer Present Multiple Choice Single Answer Question Goals provide something to achieve which is Correct Answer Tangible Your Answer Tangible

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SCDL- BUSINESS COMMUNICATION PAPER-4


PAPER CODE 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com
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Multiple Choice Multiple Answer Question Goals needs to be Correct Answer Identified , Planned , Evaluated Your Answer Identified , Planned , Evaluated True/False Question Measurable goals are of paramount importance to reach your vision Correct Answer True Your Answer False True/False Question Lots of activity especially work that is difficult bring success Correct Answer False Your Answer True True/False Question The deeper the conviction the weaker the person is False Your Answer True

Correct Answer

Multiple Choice Multiple Answer Question To build good relationships with other people a person should Correct Answer Focus attention off yourself , Care about others Your Answer Care about others Match The Following Question You can usually learn another persons interest almost immediately if you are There is nothing on earth more important than Treating other people well and making them feel important is a part of being a Few things can damage a friendship more quickly or more severely than when a person breaks These are the forceful attempts to change another persons point of view

Correct Answer perspective

Your Answer perspective

people positive thinker

people positive thinker

trust

trust

Arguments

Arguments

Multiple Choice Multiple Answer

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SCDL- BUSINESS COMMUNICATION PAPER-4


PAPER CODE 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com
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Question In the middle part of the presentation you will have to Correct Answer Illustrate points with examples , Put time limit on each points , Prioritize the time limits Your Answer Illustrate points with examples , Put time limit on each points , Prioritize the time limits _ Multiple Choice Multiple Answer Question As per Newman and Summer Communication is the Exchange of Answer Facts , Ideas , Opinions , Emotions Your Answer Facts , Ideas , Opinions , Emotions Correct

Multiple Choice Multiple Answer Question The receiver is any person or people who Correct Answer Notices the message , Attaches some meaning to the message , Interprets the message Your Answer Notices the message , Attaches some meaning to the message True/False Question Communication is reversible Correct Answer False Your Answer False Multiple Choice Multiple Answer Question The obstacles of good listening are Correct Answer Prejudice , Bias Your Answer Bias , Sound True/False Question GDSS facilitates electronics conferencing Correct Answer True Your Answer True True/False Question Listening is a negative function Correct Answer False Your Answer False Multiple Choice Single Answer Question Encl. Correct Answer Options a and b Your Answer None of above True/False Question While writing memos the writers need to be concerned about the sensitivity to the wordings Correct Answer False Your Answer False True/False

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SCDL- BUSINESS COMMUNICATION PAPER-4


PAPER CODE 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com
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Question Telesales is generating and qualifying new leads for closure by another sales channel Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Ectomorph would mean Correct Answer Thin , Youthful , Tall Your Answer Thin , Youthful , Tall Multiple Choice Single Answer Question Values Correct Answer A unifying code of practice which supports and enhances cooperation Your Answer A unifying code of practice which supports and enhances cooperation Multiple Choice Single Answer Question Vision Correct Answer All of the above Your Answer All of the above Select The Blank Question The discernible response of the ________ to the Senders message is called ________ Correct Answer receiver Your Answer receiver Correct Answer Feedback Your Answer Feedback Select The Blank Question The ________ should construct the message to be sent in a ________ manner Correct Answer communicator Your Answer communicator Correct Answer meaningful Your Answer meaningful Select The Blank Question ________ is very likely to be ________ hence it is not dependable. Correct Answer Grapevine Your Answer Grapevine Correct Answer contradicted Your Answer contradicted Select The Blank Question ________ often act as a barrier to ________. Correct Answer Emotions Your Answer Emotions Correct Answer listening

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SCDL- BUSINESS COMMUNICATION PAPER-4


PAPER CODE 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com
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Your Answer communication Select The Blank Question Different ________ of speaker and listener create ________ in the process of listening. Correct Answer perceptions Your Answer perceptions Correct Answer hurdle Your Answer hurdle Question ________ and eye movement convey their meaning in ________ with other facial expressions. Correct Answer Eye contact Your Answer Eye contact Correct Answer combination Your Answer combination Select The Blank Question The ________ involved in the writing helps to improve the business ________ with the reader. Correct Answer politeness Your Answer politeness Correct Answer relation Your Answer relation Select The Blank Question If you want the meeting to be ________, then you will have to let people talk as long as they are contributing to the ________ of the meeting Correct Answer democratic Your Answer democratic Correct Answer goals Your Answer goals

Question Do not look back nor dream about the ________, it will neither give back the ________ nor satisfy the daydreams. Correct Answer future Your Answer future Correct Answer past Your Answer past Select The Blank Question People who focus their attention primarily on ________ when interacting with others rarely build ________ lasting relationships. Correct Answer themselves Your Answer themselves Correct Answer positive Your Answer positive

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SCDL- BUSINESS COMMUNICATION PAPER-4


PAPER CODE 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com
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Select The Blank Question If you are kind but ________ you can persuade even a most ________ person to talk. Correct Answer persistent Your Answer persistent Correct Answer untalkative Your Answer untalkative

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