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CHAPTER III: SUGGESTIONS & CONCLUSION

In the University life, students have been taught theories through books, academic articles, case studies and lecturer notes. But since we (students) were exposed to the industrial training, we experience such a new understanding or knowledge in what is happening in reality. As a trainee in Jasa Merin Malaysia Sdn. Bhd Companys finance and account department, I have learnt a lot of new experience, skills and time management. The actual office environment has prepared me mentally and physically to perform the tasks during the practical training duration for 12 weeks. I surf internet and read articles as a general knowledge about marine industries before I join the Jasa Merin Malaysia Company. I do study about the company background and ask my father (a staff in JMM Company) about the office environment up to date. All the staffs of JMM Company are very efficient, professional, cooperative and sociable to mingle around. Since joining the maritime company as a trainee, I have learnt how to use the office equipments such as the fax machine, and photocopy machine. Now, I am capable to use the typewriter and type faster without any mistakes. Furthermore, I am able to do systematic filing, make courier and handle incoming calls. The finance and account senior executive have taught me how create payee cheques, fill up the Slip in Deposit and make the Immarsat Summary. They even guide me on how to prepare, sent and how the banks procedure and process the demand draft (DD), telegraphic transfer (TT), Repo, Overdraft Financing and Bank Guarantee

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(BG). How the account executive fill up the Maybank - Application for Overseas Remittances form to pay the Suppliers and Government Bodies via Telegraphic

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Transfer and Demand draft. Moreover, I now know why and how the JMM Company or any other organizations make the overdraft and apply for Repo, and Bank Guarantee. They did bring me along to the banks many times so that I myself could observe and carry out the bank paper work. As a trainee, my work supervisor (Finance Manager of JMM Company) taught me how to do budgeting, executive summary, and staff cost. He also told me how the goods and services were purchase through the purchasing system or flow in the company (ask me to prepare a report). I gain knowledge on how the purchase requisitions are made, how the requisition is approved, the suppliers send the customer quotation and how the quotations were selected through tender process. Then how purchase order are created and sent to the suppliers, later the goods or services are delivered and the JMM Company receives the delivery order and invoice. Later on the finance and account department will proceeds the invoice settlement or payment via cheque, telegraphic transfer or demand draft after the purchase voucher (PV) is created and approved by the top management of Jasa Merin Malaysia Sdn. Bhd Company. Meanwhile, the tender and purchase department executive staff trained me on how to do the food provision budget for all the JMM vessels. The appropriate price times with quantity requested from a vessel and later the grand total will be compared with the budgeted amount given for 15 days of operation of a vessel. If the food provision quotation is within the budget then the quotation will be proceed and approved. Eventough there are many methods to calculate depreciation value such as Straight line method, Units of - Output method or Production method, Sum of the years digit method and Declining Balance method. Jasa Merin Malaysia Sdn. Bhd Company use the Straight line method to calculate its assets depreciation value.

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Besides that, the JMM Sdn. Bhd Company also use the First in First out (FIFO) method to identify its cost of goods sold eventough there are few techniques or way to calculate the cost of goods sold. During the practical training, I also gain knowledge about Employees Provident Fund (EPF) and Social Security Organization (SOCSO). EPF provides retirement benefits for employees through their savings in an efficient and reliable manner for their own future. The current rate of EPF contribution is 23% of the employee's wages of which 11% is from the employee's monthly wage while 12% is contributed by the employer. Meanwhile SOCSO provide social security protection immediately, accurate, and quality service economically to all employees in Malaysia. Many companies including Jasa Merin Malaysia Sdn. Bhd Company use the Employment Injury Insurance Scheme and Invalidity Pension Scheme. This means that the payment of the contribution is made by both the employer and employee. An employee could claim for his or her SOCSO when the employee is medically proven as disable to work anymore. Lately, the company had launched 2 new vessels in Port Klang. Both vessels were launched in different days. The entire Jasa Merin Malaysia Sdn. Bhd Manager, few staffs representing each department, trainees and big bosses went to the launching for 3 days. On the launching day, I meet many foreigners mainly the JMM Companys suppliers and customers from India, Sweden, Singapore, and England. It was an exciting and thrilling experience to witness the huge ships to slide in the sea. Climbed on top of the ship and saw every edge of the ship for the first time just make me more excited. We (JMM employees) enjoy a candle light dinner on the ship pantry while the ship is sailing. We trainees as well as the crew members and staffs were given the Company Tshirt and Cap to wear them on the Vessel Launching Day.

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Unlike other companys employees, this JMM Companys employees were given a lot of benefits and facilities such as they were given breakfast and teatime with different kinds of food every day, along with 1 pm till 2 pm (1 hour) lunch break. The employee or staffs in the office are free to eat any time they want. The bosses will always buy plenty of fruits and food when they go outstation and place it in the office pantry so that all the staff could enjoy the fruits and food. The top management (big bosses) really care for their employees welfare. Recently, the company had their Family Day in Pulau Redang, Terenganu for 3 days fully sponsored by the management. The employees and their family members were given medical facilities in 3 of the JMM Companys panel clinics around Kemaman and Labuan. The employees can also claim for their treatment and medical check up in specify Specialist Centre. The Company have a Group Insurance for all of it employees, that covers medical insurance, hospitalization and dead. If an employee die while he or she in service, his or her family will get some amount as compensation from the company. If an employees father, mother or in - laws died, the company management will give about RM 1000 as funeral donation for their family. The JMM employees also get

retirement benefits according to the number of year in service plus the retirement party. In the JMM office, a female employees retirement age is 50 years old and male employees around 55 years old (excluding crew member on the vessel). Crew on vessel can work eventough after reaching 60 years old but with condition he is healthy, capable and has experiences. The staff or an employee who goes outstation was given travelling allowances including fuel charge, charge for using highways, and hotel payment. Means, the

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employee can claim the charges at the JMM account and finance department upon arriving at the office. Not only that, the JMM Company also provided food allowances while the employee goes on outstation work. Since joining the JMM Company, I notice that the employees are taking advantage. Such as coming 10-20 minutes late to the office (usually the office hour starts at 8 am) and go home early before office hour ends at 5 pm whenever the bosses are not around. They listen to the radio while working and some listen to online radio through their notebooks given for office work purpose. It is not that the JMM staffs are less efficient but lack of ethical value and discipline. They accidentally use the freedom given by the top management improper way. The management should warn their employees and take action about this matter. They should sent them to professional courses and seminars for motivation, thus to improve the employees efficiency and company performance. I suggest that students in University itself have to be sent to courses maybe 1 to 2 weeks before they step in to the industrial training. This is to mentally prepare the future students so that they are aware of the reality happening around the office environment. Maybe after they joined as a trainee in a company, the company management could give them a warm briefing on the first day. Perhaps, briefing on how to handle any emergency situation in the company, how to communicate and mix or mingle around with their colleagues. Moreover, I think that future students shall not be threaten as trainee and ordered to do simple job or task such as filing, do faxing, typing, and photocopying documents. But a trainee also should be considered as an employee in that company and were trained based on the student knowledge or field during their industrial training period.

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