Returns Order

In this step, you define shipping-specific data for the returns order. You make settings for the required return delivery type for

purchasing document category F (purchase order), purchasing document type

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NB - standard purchase order UB - stock transport order

the supplying plant

Recommendation You can use the return to vendor function without making any additional settings here. To be able to use the store returns function you have to make the necessary settings in the corresponding IMG activity

Returns to Vendor
In this step, you define shipping-specific data for returns to vendor, which is the return delivery of goods to an external vendor. You can use the return to vendor function without making any additional settings here. However, if you create shipping documents for the return delivery to the vendor, and if you want to use other delivery functions too, then you have to make settings for the required returns delivery type. Requirements Prerequisites for returns to vendor with shipping processing include:

Flagging the vendor (in the purchasing data) with the indicator "Ret. with shipping proc." Entering customer data for the vendor The system must be able to find a shipping point for the supplying plant (that sends the goods back to the vendor).

Activities Assign the appropriate returns delivery type to

purchasing document category F (purchase order), purchasing document type NB (standard purchase order) and the supplying plant

Returns delivery type "RL", which already exists in the system, is suitable for this. Further notes

When using SAP Retail, stores (generally, supplying plants that are not distribution centers) usually do not have a shipping point. You have to make the appropriate settings for this in Customizing under Assign shipping point - plant and Assign shipping points. When making these settings, ensure you adhere to the shipping conditions (for which you made settings in the vendor customer data) and the loading group settings (which you made for the material that is to be returned). You do not need to determine a returns delivery type for the return to vendor for purchasing document type "UB" (stock transport order). You cannot use the return to vendor function in the following scenarios:

return delivery of goods to a plant return delivery of goods to a vendor whom you have linked with a plant in the vendor master data.

From a technical point of view, in the system this is the same as a return delivery to a plant. But in both cases, you must use store returns.

Store Return / Return Plant to Plant

In this step, you define shipping-specific data for the store returns, which is the return delivery of goods from one plant to another. Example In SAP Retail, plants are referred to as distribution centers or stores. With store returns, you can map the return delivery of goods from

a store to a distribution center (this is the most common case), from one distribution center to another distribution center, from one store to another store, from a distribution center to a store (although this is not very common).

Requirements

For the return delivery types, you have to make settings for the item category determination. Partner schema must be assigned to the return delivery types. The relevant goods movement types must be assigned to the schedule line categories (for the returns in Sales). The following schedule line categories are also available in the system:

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Activities

NR - Replenishment Returns and NS - Replenishment Cross Company Returns

Assign the required return delivery type to

purchasing document category F (purchase order),

purchasing document type (NB - standard purchase order, UB - stock transport order), the supplying plant (the one to which the goods are being returned)

The following return delivery types are available in the system:

NLR - intra-company-code store returns (purchasing document type UB for replenishment and return orders, delivery type NL for the replenishment delivery) NCR - cross-company-code store returns (purchasing document type NB for replenishment and return orders, delivery type NLCC for the replenishment delivery)

Further notes When using SAP Retail, stores (generally, supplying plants which are not distribution centers) usually do not have a shipping point. You have to make the appropriate settings for this in Customizing under Assign shipping point - plant and Assign shipping points. When making these settings, ensure you adhere to the shipping conditions (for which you made settings in the customer data for the plant that is returning the goods) and the loading group settings (which you made for the material that is to be returned).