HCAA

OPERATIONS
PROCEDURES
MANUAL

RE-ISSUE
CHAPTER 0
ISSUED MARCH 2010
31/03/2010

HELLENIC REPUBLIC


MINISTRY OF INFRASTRUCTURE
TRANSPORT AND NETWORKS

CIVIL AVIATION AUTHORITY

FLIGHT STANDARDS DIVISION

OPERATIONS
PROCEDURES
MANUAL
Hellenic Civil Aviation
Authority (FSD Operations CHAPTERS)

Revision 01
Revision 01

Page: Chapter 0- 1

HCAA
OPERATIONS
PROCEDURES
MANUAL

RE-ISSUE
CHAPTER 0
ISSUED MARCH 2010
31/03/2010

FOREWORD
This Operations Procedures Manual, together with the Administrative
Manual, contains the HCAA procedures for initial AOC issuance, AOC
variations, Surveillance and for other responsibilities of the Operations
CHAPTER in accordance with the EU OPS and JAR-3 Requirements. It
has been prepared in consideration of JAA Administration and
Guidance Material, as well as EASA and HCAA requirements and
procedures. Also has passed the Review Procedure Detailed in
Chapter 5 of HCAA Administration Procedures Manual and is approved
as reissue of HCAA Operation Manual.
The procedures contained herein are directed to be followed when
processing the applicable Air Operator Certificate matter.
This Manual supersedes previously approved operations procedures
manuals and will be updated to reflect the latest requirements and
procedures as the need arises.

HCAA GOVERNOR

_______________________
Leonard O.Vlamis

Revision 01

Date: 25 October 2010

Page: Chapter 0- 2

HCAA
OPERATIONS
PROCEDURES
MANUAL

RE-ISSUE
CHAPTER 0
ISSUED MARCH 2010
31/03/2010

0.1 FOREWORD
This Operations Procedures Manual, together with the Administrative
Manual, contains the HCAA procedures for initial AOC issuance, AOC
variations, Surveillance and for other responsibilities of the Operations
Section in accordance with the EU OPS and JAR-3 Requirements. It has
been prepared in consideration of JAA Administration and Guidance
Material, as well as EASA and HCAA requirements and procedures. Also
has passed the Review Procedure Detailed in Chapter 5 of HCAA
Administration Procedures Manual and is approved as reissue of HCAA
Operation Manual.
The procedures contained herein are directed to be followed when
processing the applicable Air Operator Certificate matter.
This Manual supercedes previously approved operations procedures
manuals and will be updated to reflect the latest requirements and
procedures as the need arises.

HCAA GOVERNOR

_______________________
Leonard O.Vlamis

..

Date: 25 October 2010

2/

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HCAA FLIGHT STANDARDS DIRECTOR

Revision 01

Date

Page: Chapter 0- 8

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APR 2010
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OPERATIONS
PROCEDURES
MANUAL

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TABLE OF CONTENTS
CHAPTER O

PARAG0-1
0-2
0-3

TITLES

PAGES
0-2
0-4
0-6

Foreword
List of Effective Pages
Table of Contents
CHAPTER 1

PARAG1-1
1-2
1-3
1-4
1-5
1-6
1-7

TITLES
Management Policy
Amendment Control
Revision Certification and Supervision
List of Copy Holders
Record of Revision
Record of Temporary Revision
Manual Control Procedure

PAGES
1-2
1-2
1-3
1-5
1-6
1-7
1-8

CHAPTER 2
PARAG2-1
2-1-1
2-1-2
2-1-3
2-1-4
2-1-5
2-1-6
2-1-7
2-1-8
2-1-9
2-1-10
2-1-11
2-1-12
2-1-13
2-1-14
2-1-15
2-1-16
2-1-17
2-1-18
2-1-19
Revision 01

TITLES
Initial Issue of an Air Operator Certificate (AOC
Introduction
Process
Initial Contact & Pre Application Meeting
Application & Application Meeting
Certification Team
Application Preliminary Review
Compliance Lists and Findings
Findings
Detailed Documentation Review
Manuals Acceptance
Management Personnel Acceptance
Ops Manual and Quality System Implementation
Inspections
Flight Inspections
Inspection Results and Follow Up
HCAA Approvals and Acceptances
AOC Issuance
AOC Registration
AOC File Format

PAGES
2-3
2-4
2-4
2-5
2-5
2-6
2-9
2-9
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PARAG2-2
2-2-1
2-2-2
2-2-3
2-2-4
2-2-5
2-2-6
2-2-7

TITLES
Assessing the continued competence of an
operator surveillance
Introduction
Surveillance System Process
Inspection Checklists
Findings
Annual Inspections & Audit Schedule
Annual Review
Computerized Inspection Tracking Program

PARAG-

2-3
2-3-1
2-3-2
2-3-3
2-3-4
2-3-5
2-3-6
2-3-7
2-3-8
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TITLES

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2-4-1
2-4-2
PARAG-

2-5
2-5-1
2-5-2
2-5-3
2-5-4
Revision 01

2-18
2-19
2-20
2-20
2-21
2-23
2-24
PAGES

Variation of an AOC
Introduction
Process
Team Members
Inspections/Audits
Variation of Name or Address
Expiration Date of AOC
Variation in Type of Operation
New Type Aircraft is Added
Same Type Aircraft is Added
Variation in Authorized Area of Operation
Special Limitations are Added or Removed
Special Authorizations/Approvals are Added or
Removed

PARAG-

PAGES
2-17

TITLES

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2-26
2-26
2-28
2-28
2-28
2-29
2-29
2-29
2-31
2-34
2-36
2-36

PAGES

Renewal of an AOC
Introduction
Process

2-38
2-39
2-39
TITLES

PAGES

Restriction, Suspension or Revocation of An AOC

Introduction
Restriction
Suspension
Revocation

2-40
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2-42
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2-44

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PARAG-

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TITLES

PARAG-

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2-49

TITLES

PAGES

RVSM Certification

2-63
TITLES

PAGES

MNPS Certification

PARAG-

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PAGES

All Weather Operations

PARAG-

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2-48
TITLES

PARAG-

2-8

PAGES

Operational Directives
Operational Directives
Information Bulletins

2-75
TITLES

PAGES

Dangerous Goods

2-83

PARAG-

TITLES

PAGES

2-11

Safety Management an Accident Prevention Policy

2-87

PARAG-

TITLES

PAGES

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Revision 01

Management of SAFA Findings against Greek

Registry aircrafts
TITLES

JAR 26 Subpart B Compliance

Objective
General
Procedures
TITLES

Cabin Crew Attestation

TITLES

STD Users Approval Procedures

TITLES

Cosmic and Solar Radiation

TITLES

Reaction to a Safety Problem

2-91
PAGES

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PAGES

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PAGES

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CHAPTER 3
PARAG-

TITLES

PAGES

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General
Guidance Material
Findings
Inspection Checklists
Manuals Review
Leasing (1-165)
MEL Evaluation
Cabin En-route Inspection
Station Facilities Inspection
Cockpit En-route Inspection
Ramp Inspection
Granting of Exemption
Granting a Derogation
Designated test pilot
Implementation of Article 83 bis
HCAA Directive 122/2007
Certification for Single Engine Night IFR Operation
Flight Data Monitoring
Extended Range Operation E.T.O.Ps
Internal Standardization
Approval of Electronic bags (EFB)
Flight Duty Time Limitation

3-2
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CHAPTER 4
CHECKLIST
0-1
0-2
0-3
0-4
0-5a
0-5b
0-6a
0-6b
0-7
0-7e
0-8
0-9
Revision 01

TITLES
AIRPLANES
Quality System Inspection
Accident Prevention & Flight Safety Program
Inspection
Station Inspection
Release of Flight/Dispatch
Flight Crew Training and Checking Records
Flight Crew Training and Checking Observation
Cabin Crew Training and Checking Records
Cabin Crew Training and Checking Observation
Flight Inspection (Flight Deck)
Flight Inspection ETOPS
Fight Inspection (Cabin)
Ramp Inspection

PAGES
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O-2H
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0-5bH
0-6aH
0-6bH
0-7H
0-8H
0-9H
0-10H
0-11H
0-12H
0-13H
0-14H

Organisation and Infrastructure

Dangerous Goods
Annual Review
Adding Same Type Aircraft
Adding New type on the AOC

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4-46

HELICOPTER
Quality System Inspection
Accident Prevention & Flight Safety Programme
Station Inspection
Dispatch
Flight Crew Training & Checking Records
Flight Crew Training & Checking Observation
Crew Members Other than Flt Crew - Training &
Checking Records
Crew Members Other than Flight Crew - Training
& Checking Observation
Flight Inspection (Flight Deck)
Flight Inspection (Cabin)
Ramp Inspection
Organisation & Infrastructure
Dangerous Goods
Annual Review
Adding Same Type Aircraft
Adding New type on the AOC

4-48
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4-57
4-60
4-62
4-65
4-68
4-71
4-73
4-74

CHAPTER 5
COMPLIANCE LIST
PARAG5a
5b
5c
5d
5e
5f
5g

Revision 01

TITLES
Compliance List
Compliance List
Compliance List
Compliance List
Compliance List
Compliance List
Compliance List

Part
Part
Part
Part

A Manual
B Manual
C Manual
D Manual
ETOPS
non ETOPS
FDM

PAGES
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PROCEDURES
MANUAL

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CHAPTER 6
APPENDICES
APPENDIX
0
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2
3
4
5
6
7
8
9
10
10a
11
11a
12
13
14
15
16
17
18
19

Revision 01

TITLES
APPENDICES Chapter 6 Content
AOC Procedure Flow Chart
EU OPS AOC Application Form
ICAO AOC FORM
JAR-OPS 3 AOC Application Form
Compliance List Example (See Chapter 5)
Conformace Document Example Page (JAR-OPS 3)

AOC Preliminary Review Report

Finding Form
AOC Certification Schedule Milestones
EU OPS Approvals List
JAR-OPS 3 Approvals List
EU OPS Acceptance List
JAR-OPS 3 Acceptance List
AOC File Structure Format
Management Acceptance Form
HCAA Form 1218
Operational Directive Form : TBD
Information Bulletin(OPS)Form
Information Bulletin (DG) Form
MEL Evaluation List GL-MEL-001
Supervisor Pilot Nomination/Line Check Pilot

PAGES
6-2
6-4
6-7
6-15
6-21
6-35
6-36
6-38
6-41
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