Professional Documents
Culture Documents
KARUNAKARAN
S/O R.VAIKUNDAPERUMAL, L.I.G 66 VILVANAGAR(TNHB), CUDDALORE-607001 CONTACT.NO:+91 9791633803. E-MAIL :karnacse32@gmail.com.
Technology Specialist
Career Objective
To get into a challenging and productive work environment in the IT administration and support, where I can sharpen my skill, become part of an organization, work honestly and get trained to become a full fledged Engineer. Technical Summary: Good Knowledge in Desktop administration Strong knowledge in Active Directory Administration Server basic level Administration Basic level knowledge in Network Administration
Educational Qualifications
Qualification University/Board %of Marks 62 Year 2011 2007 2005
B.E
Anna University-MIET Engineering college, Gundur , Trichy. Matriculation-A.R.L.M Higher Secondary School Cuddalore Matriculation A.R.L.M Higher Secondary School Cuddalore
80.3% 75.26%
Professional training
Training of CCNS course from CMS INFOSYSTEM,CHENNAI Course completion in CMS as a CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) Course completion in CMS as a MICROSOFT CERTIFIED IT PROFESSIONAL (MCITP) Server Operating Systems :Windows server 2003 & Windows server 2008 Client Operating Systems :Windows XP & Windows 7 MS Office :MS Office 2003
Certifications
Experience in a similar position from a reputable organization Experience with workstation/ Desktop support Extensive knowledge of windows XP professional and Windows 7 Strong Knowledge of Active Directory, DNS,DHCP creating account for users in ads windows server 2003 Working knowledge of fundamental operations of relevant software, hardware and other equipment Basic Networking Knowledge (Crimping, N/W Configuration) Knowledge of troubleshooting Laptops Wi-Fi connectivity
Recording and tracking of support requests through tickets and Co-ordination with clients & IT Managers and Resolve the Issue without any Escalation. Attempting helpdesk escalations, mail response, customer daily reviews about overall EOD pending calls.
Call logging in respective websites for spares in service providers like DELL/HP/etc.
Installing, updating and troubleshooting on Microsoft applications, service packs. Installation, configuration and troubleshooting of VPN Maintaining the systems with up to date Virus Definitions Installation, configuration and troubleshooting of network Printers Attending voice calls from the client and resolve the issues through remote or directly
environment.
Installing, configuring, maintaining & troubleshooting of HP and DELL PCs in Windows XP Tolls-chipree,fms
: :
: : : :
Mr.R.Vaikundaperumal. L.I.G 66 Vilvanagar(TNHB), Manjakuppam, Cuddalore. Indian. 29 -04- 1990. Hearing music, Reading books, Playing Chess. English, Tamil.
Declaration
I hereby declare that all the information furnished is true to the best of my knowledge Place: Cuddalore Date : V.KARUNAKARAN