Professional Documents
Culture Documents
Keith Davis
Chapter 1
The Dynamics Of People and Organizations
On the other hand, OB is the study of what people think, feel, and do in and around organizations (Mcshane & Glinow).
Organizations:Organizations are groups of people who work interdependently toward some purpose.
Forces People:
People make up the internal social system of the organization. There are unofficial informal groups, and more official ,formal groups
Structure:
people in organizations.
FUNDAMENTAL CONCEPTS
Figure:
Key forces affecting organizatio nal behavior
FUNDAMENTAL CONCEPTS
FUNDAMENTAL CONCEPTS
Figure: Mutual interest provides a super ordinate goal for employees, the organization, and society
Teach a person to fish, and you feed that person for life.
A Contingency Approach:
The contingency approach to organizational behavior means that different situations require different behavioral practices for effectiveness.
For example: In a garments Industry, theory X may be applied in production Unit for better performance and theory Y may be applied in mid-level management to improve their level of competency.
A Results-Orientated Approach
A. Most organizations try to be productive. Productivity is a ratio that compares units of output with units of input. If more output can be produced from the same amount of inputs, productivity is improved. Or if fewer inputs can be used to produce the same amount of outputs, productivity is increased. B. Productivity is often measured in terms of economic inputs and outputs, but human and social inputs and outputs are also important. For example, if better organizational behavior can improve job satisfaction, a human output or benefits occurs.
A Formula: Knowledge X Skills = ability Attitude X situations = Motivation Ability X Motivation = potential Human Performance potential Performance X resources X Opportunity= Organizational results.
HOB interprets people- organizations relationships in terms of the whole person, whole organizations, an whole social systems.
Cost-benefit analysis:
It is necessary to take a cost- benefit analysis to determine whether a potential actions will have a net positive or negative effect.(See
following figure)
FUNDAMENTAL CONCEPTS
Questions