Professional Documents
Culture Documents
BTCI : 4.2
Anesu Mushate :C086294P
Task scheduling is the process of arranging jobs or processes in an sequence that has an order of priority
Banking System?
The structural network of institutions that offer financial services including accepting deposits and providing loans and credit, money transmission, and investment facilities
Chapter 1 Introduction
Queues create violence which results in vandalism of banking property and people being beaten by the police.
Problem Statement
Productive time is spent while customers wait in the bank reflecting lack of optimal task scheduling algorithm which takes cost implications into consideration while reducing time spent by customers waiting in queue before accessing a teller.
AIM
To develop an optimum task scheduling heuristic that will be used to compute a feasible and cost effective solution in reducing queues in the banking sector.
Objectives
To determine the causes of long queues in the banking halls. To design an optimum task scheduling heuristic algorithm that determine the best method of retrieving customers from the queue considering cost. To identify and evaluate the impacts of the optimum task scheduling heuristic algorithm in reducing customer waiting time.
Justification
Justification
Loss of productive time in queues. People are getting robbed in queues. Destruction of property because of violence caused by people who get angry while they are in queues. Loss of potential customers because of inefficient queue management.
Justification
Lack of optimum task scheduling heuristic algorithm that takes cost implications as constraints in reducing time spend by customers in the queue.
The effects of increasing or decreasing the number of tellers affect the sizes of the queues against cost implications.
What has been done to minimise queues.
Chapter 3: Methodology
In this research the following methods will be used to accomplish the proposed tasks:
Research type and general goal
The proposed research is applied and experimental The proposed research will be developed from qualitative point of view.
Methodology
Population and sample
The population of the proposed research is formed by customers from the Kingdom Bank First Street Harare. The population represents a sample of real customers that will be appearing in the algorithms evaluation process.
Queuing tips
If anything can go wrong, it will. If you change queues, the one you have left will start to move faster than the one you are in now. Your queue always goes the slowest. Whatever queue you join, no matter how short it looks, will always take the longest for you to get served. ( Murphy Laws on reliability and queuing )