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HR
Scorecard measures the effectiveness and efficiency of the HR functions in producing those employee behavior that are important for a firm to achieve its strategic goals. The HR Scorecard is a system of measurement
Elements of HR Scorecard
Workforce Success
Right HR Costs
Right Types of HR Alignment
Right HR Practices]
Right HR Professionals
Creating a HR Scorecard
Defining the Business Strategy Design the HR Scorecard Measurement Periodically Evaluate the Measurement System
Measuring HR Alignment
HR Competencies HR Professional & General Managers HR Role External and Internal Views
External
Measurement systems can serve a number of purposes .They can guide management of HRs contribution to strategy implementation. They also provide a scorecard that validates HRs contribution to firms performance. For managers who want to quickly assess the potential of their firms HR system, as a strategic asset, a simple measure of the internal allignment of that system can help.
Stilwell is a diversified manufacturer, with an international production and distribution system. While the company has been very successful in recent years(it generated $2 billion in revenues, in 2000), the senior management team has developed a new strategic plan for the business that forecasts double-digit increase, in both revenue and cash flow, over the next 3 years.
To achieve their two optimistic financial goals Stilwells top management team had identified Four Strategic Drivers o Shorten new-product development times o Enhance customer focus and responsiveness o Enhance productivity o Develop and successfully manage several joint ventures.
External Alignment
HR system of company should be designed only after the firms strategic drivers and relevant HR deliverables that contribute to those drivers are analized. The HR Scorecard includes a set of measures, designed to assess the degree of external alignment between the HR system and the requirements of the firms strategy implementation process
External Alignment
Skills Motivation Opportunity
External Alignment
HR Deliverables, Large strategy Map from 3 of Strategy Implementation Model