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Managing Information Systems

Information Systems
Information Systems are becoming the foundation of business models and processes They allow for the distribution of knowledge

IT and IS
What is Information Technology?
Any form of technology used by people to handle information.

What are Information Systems?


Integrated components processing, storing information in an organisation. Interdisciplinary study of systems that provide information to users in organisations.
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Information and Data


Information
Clusters of facts meaningful and useful to human beings in processes such as making decisions

Data
Streams of raw facts representing events such as business transactions meaningless without structure
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Experiences of IT and IS
Examples of IT
Hardware (PC, UNIX server) Software (e-mail, Internet, Windows, Word) Consumer devices (mobiles, train times)

Examples of IS
File systems, databases, e-mail servers / clients e-commerce SAP, student records
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Management Information Systems


MIS
The study of information systems focusing on their use in business and management.

Approaches
Technical Behavioural

Approaches to IS
TECHNICAL APPROACHES
COMPUTER SCIENCE OPERATIONS RESEARCH

MANAGEMENT SCIENCE

MIS
SOCIOLOGY POLITICAL SCIENCE
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PSYCHOLOGY

BEHAVIORAL APPROACHES

Why is IS Important?
For an organisation to survive and prosper
More locations (networking, Internet) New products and services Improve jobs and work flows:
Efficiency Cost Ethical and social issues

Why is IS Important?
Worldwide changes:
Global economy Knowledge- or information-based society Business enterprise Digital firm

Global Economy
Growing percentage of economy relies upon import and export Need to operate globally IS can provide global trading infrastructure

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Changes to Society
Change of employment profiles:
Less farming Less blue collar manufacturing Increased service Increased white collar office-based

USA: 55% of work force are in knowledgeor information-based activities Shift of manufacture to low-wage countries
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Business Enterprise
Change from hierarchical organisations Relies on instant information Flexibility with customer focus, with increasing importance

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Digital Firm
An organisation where:
Nearly all relationships with customers, suppliers and employees is digital Business processes accomplished through digital networks

Flexible Dependent upon on IT


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Course Objectives
Provide an understanding of
IS and underlying IT Impact on organisations of IS Implementation and management of IS IS and global organisations

Provide awareness of IS in your role as a professional


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Course Content
Information Systems in an Organisation Information Systems, Organisations, Management and Strategy Enhancing Management Decision Making Managing Data and Information Redesigning the Organisation with Information Systems and Managing Change
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Course Content
Electronic Commerce and the Internet Information Systems Security and Control Managing International Information Systems Managing Assets

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Tutorials
Three case studies over semester
Information systems, organisations and decision support Changing organisations International organisations and the Internet

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